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Crashed computer


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#1 shoot259

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Posted 16 August 2015 - 08:53 PM

Hey guys, I am currently typing this on my phone..
Today I set my computer to update and shutdown... it was 30% done the update when the battery died... I was unable to plug it in until 3 hrs later...
now when I turn on the computer I get the images which I will try to post in the comments
Any help I can get would be lovely
Stats on computer:
Toshiba Satellite 64 bit Windows 8.1
Recently crashed hard drive(replaced)
about 1yr old

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#2 dicke

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Posted 16 August 2015 - 09:23 PM

Crashing in the middle of an update can be a real pain. If you can restore to an earlier point and then do the update thing  again the problem should be solved. Try safe mode first.

 

Dick


Stay well and surf safe [stay protected]

Dick E


#3 shoot259

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Posted 17 August 2015 - 10:00 AM

I dont know how to get into safe mode from this, I read you have like 2 second window to do it

#4 shoot259

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Posted 17 August 2015 - 11:34 AM

these are the pics i was talking about...

Attached Files



#5 dicke

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Posted 17 August 2015 - 01:45 PM

Those look like the system is trying to upgrade to Windows 10

Here's a MS link for getting into safe mode

http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7


Stay well and surf safe [stay protected]

Dick E


#6 shoot259

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Posted 17 August 2015 - 04:15 PM

Dicke did you see where i specified it wouldnt even get to the log-in screen? 

and from windows 8.1 it loads up too quickly for me to press the F8 key but i can try if its possible... i managed to interrupt the start up with F2


Edited by shoot259, 17 August 2015 - 04:20 PM.


#7 dicke

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Posted 17 August 2015 - 05:48 PM

I did see that but you can also get to safe mode before the log in screen displays.

In the past it's been to press the F8 key many times as the system starts to abort the normal start routine and open the boot menu so you can choose to boot up in a different mode.

 

Dick


Stay well and surf safe [stay protected]

Dick E


#8 shoot259

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Posted 17 August 2015 - 09:04 PM

Ok yah, I get to a boot mode from F12 but it doesn't say anything about a safe mode
Ok yah, I get to a boot mode from F12 but it doesn't say anything about a safe mode
Ok yah, I get to a boot mode from F12 but it doesn't say anything about a safe mode

#9 shoot259

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Posted 17 August 2015 - 09:25 PM

For the 3rd time... I have tried your suggestion of F8 and it brought up a screen of this menu
1. HDD/SSD WDC WD10JPVX -208DB(S1)
2. USB
3. ODD TSSTCorp CDDVDW SU -208DB(PM)
4. LAN Atheros Boot Agent
< Enter Setup >

#10 malynensi

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Posted 18 August 2015 - 06:56 AM

That is really disappointing to hear. But I bet you could do it again, just use Safe Mode. If not, then its better to check it with a technician to be sure.



#11 shoot259

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Posted 18 August 2015 - 09:28 AM

malynensi.... do you see the word "safe mode" anywhere on that boot menu? 

also... is there anything wrong with the boot menu, keeping in mind my computer is supposed to be windows 8.1?

 

That is really disappointing to hear. But I bet you could do it again, just use Safe Mode. If not, then its better to check it with a technician to be sure.



#12 dicke

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Posted 18 August 2015 - 08:27 PM

Try F12 - works on some systems


Stay well and surf safe [stay protected]

Dick E


#13 shoot259

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Posted 19 August 2015 - 10:08 AM

Pressing F12 gets me to a "boot menu" that doesn't contain safe mode

#14 shoot259

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Posted 14 September 2015 - 12:51 PM

Bump

#15 yu gnomi

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Posted 14 September 2015 - 02:53 PM

the menu you are reaching it probably generated by your firmware, not by Windows - which is why it doesn't give any safe mode options.

 

I truly wish I could give you pointers on how to boot into Safe Mode, but the truth is I am running 8.1 and I don't know how to boot to Safe Mode either. I can only recommend doing internet searches on how to boot to Safe Mode in Windows 8 or 8.1 (whichever you have), and ignore any results more than a year old.

 

I am pretty sure the method of getting to Safe Mode has changed since 8 was first released, as I have tried to follow several how-to's, and have found that they reference things I can't find on my own system, or that I end up booting to my UEFI interface or EFI shell rather than Safe Mode.






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