I'm having huge problems. Even attempting to login to this site an error flashed that I wasn't authorized. Last night after trying to read up on things, I attempted logout of this site and a popup occurred (this is where it gets weird). The popup was cartoonish - It had a little guy at a desk and the lights went out.. (I thought this was a joke) when the lights went out, he turned on a flashlight, looked around and hit a big red button on the wall. Then a web address popped up in that same window after the cartoon was finished. I did Not click on that web address and sadly I didn't write it down either. No kidding. About 2 weeks ago my Battlenet game client loading screen did not load the usual clickable screen that would take you to battle.net website. Instead, it stated >>> "Oh no, we couldn't find what we wanted to show you! (some weird characters inserted like a phrase) We'll keep looking. Check back later"! Really? what is this? I'm trying to think back and I might have clicked on "You need to update the Adobe Flash" I do not recall which site I was on.
For the last couple of days Blizzard has been trying to lead me through some things to do, but it's not working so here I am.
So, I had PC Matic on.. I uninstalled it. I uninstalled Adobe Flash, and battlenet. I went into %ProgramData% and deleted all Battlenet and Blizzard folders. I emptied the recycle bin, the turned the computer off and turned it back on. I then updated all of my windows files (hadn't done it in a long time and it wasn't on automatic). I updated all of them, optional and important. I had to reboot several times. I then d/l and ran Rkill. Then d/l and ran Malwarebytes. Then Adwcleaner. Adwcleaner did find 2 items to take care of. I reinstalled battlenet and lo and behold it's still there. I went through this whole process again and installed Firefox to use as my browser. Stupid window in Battlenet is still there. So frustrating and worrisome also because of my bank sites I've logged into.
If anyone can help I'd appreciate it. Thx