Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Canon printer question


  • Please log in to reply
4 replies to this topic

#1 Glucose83

Glucose83

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:03:16 PM

Posted 16 August 2015 - 05:16 AM

Hi.

Accidentally some documents on my friends computer was deleted.

However, a couple of weeks ago my friend printed the documents out, 
how can she get her documents back? She also lost the print out itself. 
She uses a Canon Pixma computer.

Thank you for answering this.


BC AdBot (Login to Remove)

 


m

#2 Chris Cosgrove

Chris Cosgrove

  • Moderator
  • 5,965 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Scotland
  • Local time:01:16 PM

Posted 16 August 2015 - 06:58 PM

First of all - welcome to BC !

 

I would suggest she tries 'Recuva' by Piriform which you can download free from BC :-

 

http://www.bleepingcomputer.com/download/recuva/

 

Download and install it it then run it. 'Point' it at the folder(s) or drive she wants to recover and choose a location for the recovered files. It is best if the location for recovered file is on a different drive from the original files, use a memory stick if she doesn't have another drive.

 

Recovering lost files is a chancy business and success is not guaranteed. At least in part it depends on how much the drive these files were on has been used since the files were deleted. The longer the time and the more activity the greater the chance that the spaces where these files were has been over-written.

 

Chris Cosgrove



#3 Glucose83

Glucose83
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:03:16 PM

Posted 17 August 2015 - 02:42 AM

Thanks :)

 

Any other suggestions also? 



#4 Chris Cosgrove

Chris Cosgrove

  • Moderator
  • 5,965 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Scotland
  • Local time:01:16 PM

Posted 18 August 2015 - 05:33 PM

Sorry not to have replied before but I was out until late last night.

 

Apart from 'Recuva' there are a number of other similar products available, just Google for 'data recovery software'. I only suggested 'Recuva' because it has worked for me in the past but mainly with camera cards that went pear-shaped and it is generally well thought of. Failing that about the only option you are left with is re-doubling her efforts to find the print out.

 

I appreciate it is no consolation at the moment but your friend needs to work out some method of backing up her data to external store. By this I mean regularly backing up her  work - which is the important stuff on any computer - to some form of external storage whether it be DVDs, a memory stick or an external hard drive depending on the quantity. I regret I cannot be more optimistic, but give 'Recuva' a try.

 

Chris Cosgrove



#5 canonsupport

canonsupport

  • Banned Spammer
  • 26 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:06:46 PM

Posted 18 August 2015 - 05:45 PM

Don't worry she can get her documents back by running recovery tool. There are paid as well free tools available.

With free tools you can recover upto 1 gb data, but more than 1 gb data recovery option available in paid versions.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users