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Your computer was not assigned an address from the network (by the DHCP Server)


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#1 Steve Marshall

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Posted 15 August 2015 - 02:13 PM

About a month ago, I started waiting and waiting for my computer to connect to the internet at boot up. When I checked event viewer, this is the error message I see, "Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0xE03F497D2563. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server." After anywhere from 45 seconds to a minute, my computer will finally connect and will run normally.

 

I downloaded Piriform Speccy and checked the network tab and here is what it says:

 

Network
You are connected to the internet
Connected through Realtek PCIe GBE Family Controller
IP Address 192.168.1.146
Subnet mask 255.255.255.0
Gateway server 192.168.1.1
Preferred DNS server 8.8.8.8
Alternate DNS server 8.8.4.4
DHCP Enabled
DHCP server 192.168.1.1
External IP Address 98.245.207.148
Adapter Type Ethernet
NetBIOS over TCP/IP Enabled via DHCP
NETBIOS Node Type Hybrid node
Link Speed 0 Bps
Computer Name
NetBIOS Name STEVE-PC
DNS Name Steve-PC
Membership Part of workgroup
Workgroup WORKGROUP
Remote Desktop
Disabled
Console
State Active
Domain Steve-PC
WinInet Info
LAN Connection
Local system uses a local area network to connect to the Internet
Local system has RAS to connect to the Internet
Wi-Fi Info
Wi-Fi not enabled
WinHTTPInfo
WinHTTPSessionProxyType No proxy
Session Proxy
Session Proxy Bypass
Connect Retries 5
Connect Timeout (ms) 60,000
HTTP Version HTTP 1.1
Max Connects Per 1.0 Servers INFINITE
Max Connects Per Servers INFINITE
Max HTTP automatic redirects 10
Max HTTP status continue 10
Send Timeout (ms) 30,000
IEProxy Auto Detect No
IEProxy Auto Config
IEProxy
IEProxy Bypass
Default Proxy Config Access Type No proxy
Default Config Proxy
Default Config Proxy Bypass
Sharing and Discovery
Network Discovery Enabled
File and Printer Sharing Enabled
File and printer sharing service Enabled
Simple File Sharing Enabled
Administrative Shares Disabled
Network access: Sharing and security model for local accounts Classic - local users authenticate as themselves
Adapters List
Enabled
Intel® 82579V Gigabit Network Connection
Connection Name Local Area Connection
DHCP enabled Yes
MAC Address E0-3F-49-7D-25-63
Realtek PCIe GBE Family Controller
Connection-specific DNS Suffix hsd1.co.comcast.net
Connection Name Local Area Connection 2
NetBIOS over TCPIP Yes
DHCP enabled Yes
MAC Address E0-3F-49-7D-28-9C
IP Address 192.168.1.146
Subnet mask 255.255.255.0
Gateway server 192.168.1.1
DHCP 192.168.1.1
DNS Server 8.8.8.8
8.8.4.4
Network Shares
Users C:\Users
Current TCP Connections
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE (2284)
Local 127.0.0.1:1205 ESTABLISHED Remote 127.0.0.1:1204 (Querying... )
Local 127.0.0.1:1204 ESTABLISHED Remote 127.0.0.1:1205 (Querying... )
Local 192.168.1.146:1255 ESTABLISHED Remote 23.4.154.240:80 (Querying... ) (HTTP)
Local 192.168.1.146:1254 CLOSE-WAIT Remote 54.230.7.74:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1253 CLOSE-WAIT Remote 54.230.7.74:443 (Querying... ) (HTTPS)
Local 127.0.0.1:1207 ESTABLISHED Remote 127.0.0.1:1206 (Querying... )
Local 127.0.0.1:1211 ESTABLISHED Remote 127.0.0.1:1210 (Querying... )
Local 127.0.0.1:1208 ESTABLISHED Remote 127.0.0.1:1209 (Querying... )
Local 127.0.0.1:1210 ESTABLISHED Remote 127.0.0.1:1211 (Querying... )
Local 127.0.0.1:1206 ESTABLISHED Remote 127.0.0.1:1207 (Querying... )
Local 127.0.0.1:1209 ESTABLISHED Remote 127.0.0.1:1208 (Querying... )
C:\Program Files (x86)\Mozilla Firefox\firefox.exe (8152)
Local 127.0.0.1:1280 ESTABLISHED Remote 127.0.0.1:1281 (Querying... )
Local 192.168.1.146:1432 ESTABLISHED Remote 98.137.201.252:80 (Querying... ) (HTTP)
Local 192.168.1.146:1454 ESTABLISHED Remote 23.64.171.27:80 (Querying... ) (HTTP)
Local 192.168.1.146:1394 ESTABLISHED Remote 74.121.139.19:80 (Querying... ) (HTTP)
Local 192.168.1.146:1490 ESTABLISHED Remote 23.235.44.64:80 (Querying... ) (HTTP)
Local 192.168.1.146:1494 ESTABLISHED Remote 23.235.44.64:80 (Querying... ) (HTTP)
Local 192.168.1.146:1507 ESTABLISHED Remote 23.32.225.107:80 (Querying... ) (HTTP)
Local 192.168.1.146:1400 ESTABLISHED Remote 31.13.74.1:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1422 ESTABLISHED Remote 98.137.201.252:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1527 ESTABLISHED Remote 63.85.36.17:80 (Querying... ) (HTTP)
Local 192.168.1.146:1529 ESTABLISHED Remote 54.230.7.81:80 (Querying... ) (HTTP)
Local 192.168.1.146:1530 ESTABLISHED Remote 54.230.7.81:80 (Querying... ) (HTTP)
Local 127.0.0.1:1281 ESTABLISHED Remote 127.0.0.1:1280 (Querying... )
Local 192.168.1.146:1310 ESTABLISHED Remote 216.58.217.46:80 (Querying... ) (HTTP)
Local 192.168.1.146:1294 ESTABLISHED Remote 216.58.217.42:80 (Querying... ) (HTTP)
Local 192.168.1.146:1515 ESTABLISHED Remote 169.54.129.10:80 (Querying... ) (HTTP)
Local 192.168.1.146:1423 ESTABLISHED Remote 93.184.215.191:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1424 ESTABLISHED Remote 93.184.215.191:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1425 ESTABLISHED Remote 93.184.215.191:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1426 ESTABLISHED Remote 93.184.215.191:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1427 ESTABLISHED Remote 93.184.215.191:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1287 ESTABLISHED Remote 128.121.22.159:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1428 ESTABLISHED Remote 93.184.215.191:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1525 ESTABLISHED Remote 23.235.44.64:80 (Querying... ) (HTTP)
C:\Program Files\Bitdefender\Bitdefender 2015\bdagent.exe (4856)
Local 127.0.0.1:1115 ESTABLISHED Remote 127.0.0.1:1114 (Querying... )
Local 127.0.0.1:1117 ESTABLISHED Remote 127.0.0.1:1116 (Querying... )
Local 127.0.0.1:1116 ESTABLISHED Remote 127.0.0.1:1117 (Querying... )
Local 127.0.0.1:1113 ESTABLISHED Remote 127.0.0.1:1112 (Querying... )
Local 127.0.0.1:1112 ESTABLISHED Remote 127.0.0.1:1113 (Querying... )
Local 127.0.0.1:1111 ESTABLISHED Remote 127.0.0.1:1110 (Querying... )
Local 127.0.0.1:1110 ESTABLISHED Remote 127.0.0.1:1111 (Querying... )
Local 127.0.0.1:1114 ESTABLISHED Remote 127.0.0.1:1115 (Querying... )
C:\Program Files\Logitech\SetPointP\SetPoint.exe (3956)
Local 127.0.0.1:59243 LISTEN
C:\Users\Steve\AppData\Roaming\Spotify\Spotify.exe (7704)
Local 0.0.0.0:57621 LISTEN
Local 192.168.1.146:1250 ESTABLISHED Remote 216.58.217.36:80 (Querying... ) (HTTP)
Local 192.168.1.146:1249 ESTABLISHED Remote 216.58.217.34:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1248 ESTABLISHED Remote 216.58.217.34:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1245 ESTABLISHED Remote 216.58.217.34:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1242 ESTABLISHED Remote 194.68.28.228:4070 (Querying... )
Local 127.0.0.1:4381 LISTEN
Local 127.0.0.1:4371 LISTEN
Local 192.168.1.146:1243 ESTABLISHED Remote 216.58.217.46:80 (Querying... ) (HTTP)
C:\Users\Steve\AppData\Roaming\Spotify\SpotifyWebHelper.exe (5260)
Local 127.0.0.1:4370 LISTEN
Local 127.0.0.1:4380 LISTEN
httpd.exe (4092)
Local 0.0.0.0:8443 LISTEN
Local 0.0.0.0:8845 LISTEN
lsass.exe (1016)
Local 0.0.0.0:1082 LISTEN
mbamservice.exe (2024)
Local 127.0.0.1:43227 LISTEN
services.exe (992)
Local 0.0.0.0:1083 LISTEN
ss_conn_service.exe (3572)
Local 127.0.0.1:50911 LISTEN
svchost.exe (1460)
Local 0.0.0.0:135 (DCE) LISTEN
svchost.exe (1548)
Local 0.0.0.0:1044 LISTEN
svchost.exe (1704)
Local 0.0.0.0:1045 LISTEN
svchost.exe (2016)
Local 192.168.1.146:1419 ESTABLISHED Remote 23.4.144.8:80 (Querying... ) (HTTP)
System Process
Local 192.168.1.146:1313 TIME-WAIT Remote 184.84.180.113:80 (Querying... ) (HTTP)
Local 192.168.1.146:1318 TIME-WAIT Remote 216.58.217.46:80 (Querying... ) (HTTP)
Local 192.168.1.146:1357 TIME-WAIT Remote 23.3.68.107:80 (Querying... ) (HTTP)
Local 192.168.1.146:1297 TIME-WAIT Remote 184.84.180.113:80 (Querying... ) (HTTP)
Local 192.168.1.146:1333 TIME-WAIT Remote 54.230.6.160:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1305 TIME-WAIT Remote 63.85.36.10:80 (Querying... ) (HTTP)
Local 192.168.1.146:1312 TIME-WAIT Remote 184.84.180.113:80 (Querying... ) (HTTP)
Local 192.168.1.146:1311 TIME-WAIT Remote 184.84.180.113:80 (Querying... ) (HTTP)
Local 192.168.1.146:1332 TIME-WAIT Remote 23.3.68.104:80 (Querying... ) (HTTP)
Local 192.168.1.146:1306 TIME-WAIT Remote 216.58.217.34:80 (Querying... ) (HTTP)
Local 192.168.1.146:1322 TIME-WAIT Remote 216.58.217.40:80 (Querying... ) (HTTP)
Local 192.168.1.146:1303 TIME-WAIT Remote 216.58.217.34:80 (Querying... ) (HTTP)
Local 192.168.1.146:1302 TIME-WAIT Remote 184.84.180.113:80 (Querying... ) (HTTP)
Local 192.168.1.146:1301 TIME-WAIT Remote 184.84.180.113:80 (Querying... ) (HTTP)
Local 192.168.1.146:1300 TIME-WAIT Remote 184.84.180.113:80 (Querying... ) (HTTP)
Local 192.168.1.146:1331 TIME-WAIT Remote 184.84.180.121:80 (Querying... ) (HTTP)
Local 192.168.1.146:1282 TIME-WAIT Remote 63.85.36.10:80 (Querying... ) (HTTP)
Local 192.168.1.146:1299 TIME-WAIT Remote 184.84.180.113:80 (Querying... ) (HTTP)
Local 192.168.1.146:1298 TIME-WAIT Remote 184.84.180.113:80 (Querying... ) (HTTP)
Local 192.168.1.146:1296 TIME-WAIT Remote 184.84.180.113:80 (Querying... ) (HTTP)
Local 192.168.1.146:1543 TIME-WAIT Remote 52.28.85.48:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1542 TIME-WAIT Remote 148.251.76.147:80 (Querying... ) (HTTP)
Local 192.168.1.146:1540 TIME-WAIT Remote 52.28.85.48:80 (Querying... ) (HTTP)
Local 192.168.1.146:1539 TIME-WAIT Remote 148.251.76.147:80 (Querying... ) (HTTP)
Local 192.168.1.146:1538 TIME-WAIT Remote 52.28.85.48:80 (Querying... ) (HTTP)
Local 192.168.1.146:1537 TIME-WAIT Remote 52.28.85.48:80 (Querying... ) (HTTP)
Local 192.168.1.146:1536 TIME-WAIT Remote 148.251.76.147:80 (Querying... ) (HTTP)
Local 192.168.1.146:1535 TIME-WAIT Remote 52.28.85.48:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1534 TIME-WAIT Remote 52.28.85.48:80 (Querying... ) (HTTP)
Local 192.168.1.146:1459 TIME-WAIT Remote 98.137.201.252:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1430 TIME-WAIT Remote 216.115.96.176:443 (Querying... ) (HTTPS)
Local 192.168.1.146:1408 TIME-WAIT Remote 54.231.9.17:80 (Querying... ) (HTTP)
Local 192.168.1.146:1399 TIME-WAIT Remote 216.58.217.34:80 (Querying... ) (HTTP)
Local 192.168.1.146:1398 TIME-WAIT Remote 216.58.217.34:80 (Querying... ) (HTTP)
Local 192.168.1.146:1396 TIME-WAIT Remote 108.168.240.194:80 (Querying... ) (HTTP)
Local 192.168.1.146:1389 TIME-WAIT Remote 72.30.202.150:80 (Querying... ) (HTTP)
Local 192.168.1.146:1388 TIME-WAIT Remote 199.38.164.155:80 (Querying... ) (HTTP)
Local 192.168.1.146:1372 TIME-WAIT Remote 54.230.5.213:80 (Querying... ) (HTTP)
Local 192.168.1.146:1366 TIME-WAIT Remote 54.192.4.148:80 (Querying... ) (HTTP)
System Process
Local 0.0.0.0:445 (Windows shares) LISTEN
Local 192.168.1.146:139 (NetBIOS session service) LISTEN
Local 0.0.0.0:5357 LISTEN
Local 0.0.0.0:80 (HTTP) LISTEN
Local 127.127.127.127:3939 LISTEN
Local 127.0.0.1:3939 LISTEN
vsserv.exe (892)
Local 127.0.0.1:1027 ESTABLISHED Remote 127.0.0.1:1028 (Querying... )
Local 127.0.0.1:1029 ESTABLISHED Remote 127.0.0.1:1030 (Querying... )
Local 127.0.0.1:1030 ESTABLISHED Remote 127.0.0.1:1029 (Querying... )
Local 127.0.0.1:1031 ESTABLISHED Remote 127.0.0.1:1032 (Querying... )
Local 127.0.0.1:1032 ESTABLISHED Remote 127.0.0.1:1031 (Querying... )
Local 127.0.0.1:1028 ESTABLISHED Remote 127.0.0.1:1027 (Querying... )
Local 192.168.1.146:1546 SYN-SENT Remote 148.251.76.147:80 (Querying... ) (HTTP)
Local 192.168.1.146:1544 ESTABLISHED Remote 52.28.85.48:80 (Querying... ) (HTTP)
Local 192.168.1.146:1545 ESTABLISHED Remote 52.28.85.48:443 (Querying... ) (HTTPS)
Local 127.0.0.1:1025 ESTABLISHED Remote 127.0.0.1:1026 (Querying... )
Local 127.0.0.1:1026 ESTABLISHED Remote 127.0.0.1:1025 (Querying... )
wininit.exe (928)
Local 0.0.0.0:1043 LISTEN

 

Does anyone that knows what they are looking for see anyhting amiss in that list?

 

On my side, I am running Win 7 64 bit SP1, with a Comcast Cable Modem and  a EA4500 Cisco Router. I have tried changng to a static IP address and both OpenDNS and Google DNS addresses. No change. I intalled new CAT5E cables; no change.

 

Ideas? I have googled and see nothing relevant, although it seems to be a common problem, with many suggestions, but none have worked for me.

 

Thank you,



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#2 sflatechguy

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Posted 15 August 2015 - 06:26 PM

Is your default gateway the cable modem or the router? I'd start there. The DHCP service on your modem/gateway is slow for some reason.

You might also want to doublecheck and make sure the DHCP client service is running and set to automatic on your computer.



#3 Steve Marshall

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Posted 16 August 2015 - 09:19 AM

Is your default gateway the cable modem or the router? I'd start there. The DHCP service on your modem/gateway is slow for some reason.

You might also want to doublecheck and make sure the DHCP client service is running and set to automatic on your computer.

I think it is the router. DHCP clinet service is set to auto and runs at startup.



#4 sflatechguy

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Posted 16 August 2015 - 01:40 PM

Open up a web browser and type in the default gateway IP address. Log in with the credentials you configured, and in the admin panel, under Router Settings, click Connectivity. On the Local Network tab, make sure the DHCP server is enabled, and check to make sure the range of DHCP addresses matches the network address of your default gateway -- 192.168.1.x.

 

Have you set up a DHCP reservation for your computer? If so, try deleting it.

 

Also, try connecting another laptop/computer to the router and see if it also takes a long time to be assigned an IP address.



#5 Steve Marshall

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Posted 16 August 2015 - 03:15 PM

Open up a web browser and type in the default gateway IP address. Log in with the credentials you configured, and in the admin panel, under Router Settings, click Connectivity. On the Local Network tab, make sure the DHCP server is enabled, and check to make sure the range of DHCP addresses matches the network address of your default gateway -- 192.168.1.x.

 

Have you set up a DHCP reservation for your computer? If so, try deleting it.

 

Also, try connecting another laptop/computer to the router and see if it also takes a long time to be assigned an IP address.

Good on the connectivity settings in the router panel; I will try connecting my laptop to the router next. Thank you!



#6 Steve Marshall

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Posted 16 August 2015 - 03:19 PM

sflatechguy,

 

Here is the latest network view from Piriform Speccy once it finds an address:

 

Network
    You are connected to the internet
    Connected through    Realtek PCIe GBE Family Controller
    IP Address    192.168.1.146
    Subnet mask    255.255.255.0
    Gateway server    192.168.1.1
    Preferred DNS server    192.168.1.1
    DHCP    Enabled
    DHCP server    192.168.1.1
    External IP Address    98.245.207.148
    Adapter Type    Ethernet
    NetBIOS over TCP/IP    Enabled via DHCP
    NETBIOS Node Type    Hybrid node
    Link Speed    0 Bps
        Computer Name
            NetBIOS Name    STEVE-PC
            DNS Name    Steve-PC
            Membership    Part of workgroup
            Workgroup    WORKGROUP
        Remote Desktop
            Disabled
                Console
                    State    Active
                    Domain    Steve-PC
        WinInet Info
            LAN Connection
            Local system uses a local area network to connect to the Internet
            Local system has RAS to connect to the Internet
        Wi-Fi Info
            Wi-Fi not enabled
        WinHTTPInfo
            WinHTTPSessionProxyType    No proxy
            Session Proxy
            Session Proxy Bypass
            Connect Retries    5
            Connect Timeout (ms)    60,000
            HTTP Version    HTTP 1.1
            Max Connects Per 1.0 Servers    INFINITE
            Max Connects Per Servers    INFINITE
            Max HTTP automatic redirects    10
            Max HTTP status continue    10
            Send Timeout (ms)    30,000
            IEProxy Auto Detect    No
            IEProxy Auto Config
            IEProxy
            IEProxy Bypass
            Default Proxy Config Access Type    No proxy
            Default Config Proxy
            Default Config Proxy Bypass
        Sharing and Discovery
            Network Discovery    Enabled
            File and Printer Sharing    Enabled
            File and printer sharing service    Enabled
            Simple File Sharing    Enabled
            Administrative Shares    Disabled
            Network access: Sharing and security model for local accounts    Classic - local users authenticate as themselves
        Adapters List
                Enabled
                        Realtek PCIe GBE Family Controller
                            Connection-specific DNS Suffix    hsd1.co.comcast.net
                            Connection Name    Local Area Connection 2
                            NetBIOS over TCPIP    Yes
                            DHCP enabled    Yes
                            MAC Address    E0-3F-49-7D-28-9C
                            IP Address    192.168.1.146
                            Subnet mask    255.255.255.0
                            Gateway server    192.168.1.1
                            DHCP    192.168.1.1
                            DNS Server    192.168.1.1
        Network Shares
            Users    C:\Users
        Current TCP Connections
                C:\Program Files (x86)\Mozilla Firefox\firefox.exe (720)
                C:\Program Files\Bitdefender\Bitdefender 2015\bdagent.exe (3932)
                C:\Program Files\Logitech\SetPointP\SetPoint.exe (3796)
                C:\Users\Steve\AppData\Roaming\Spotify\SpotifyWebHelper.exe (4408)
                httpd.exe (3780)
                lsass.exe (1020)
                services.exe (980)
                ss_conn_service.exe (3364)
                svchost.exe (1480)
                svchost.exe (1576)
                svchost.exe (1684)
                System Process
                System Process
                vsserv.exe (884)
                wininit.exe (924)



#7 sflatechguy

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Posted 16 August 2015 - 03:25 PM

Did the laptop take a while to obtain an address, or was it quicker?

#8 Steve Marshall

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Posted 16 August 2015 - 05:18 PM

Did the laptop take a while to obtain an address, or was it quicker?

Same thing; slow to connect; about 45 sec. to 1 minute.



#9 sflatechguy

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Posted 16 August 2015 - 05:27 PM

Can you try connecting the laptop using WiFi and if it takes that long using wireless?

#10 Steve Marshall

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Posted 16 August 2015 - 07:32 PM

Can you try connecting the laptop using WiFi and if it takes that long using wireless?

Slightly quicker - maybe 30 seconds instead of 45 seconds. No error messages in Event Viewer realted to that DHCP message on the desktop.



#11 sflatechguy

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Posted 16 August 2015 - 07:39 PM

If the settings on the router are correct, you may need to troubleshoot this with Cisco. The DHCP on the router is taking too long to hand out an IP address.

#12 Steve Marshall

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Posted 17 August 2015 - 08:31 AM

If the settings on the router are correct, you may need to troubleshoot this with Cisco. The DHCP on the router is taking too long to hand out an IP address.

I set up the router using the Linksys Wifi software and everything was by default, so the router could be the culprit; I have read about some issues with the ea4500. What might you suggest for a replacement brand or Cisco model?

 

I appreciate all of your good help, here; thank you.



#13 Wand3r3r

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Posted 17 August 2015 - 11:02 AM

I think the dhcp is a side track.  I would be more concerned about the 0 bps.  Might want to try a different network cord or different Ethernet nic.



#14 sflatechguy

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Posted 17 August 2015 - 11:11 AM

The OP has tried different cables, different computers, and connecting using both WiFi and Ethernet, and keeps running into the same issues of long waits before the device is issued an IP address. That leads me to suspect that the problem is on the router itself.

 

As for replacement brands, that's a subjective matter. You might want to try one of BP's advice forums.



#15 Steve Marshall

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Posted 17 August 2015 - 11:33 AM

The OP has tried different cables, different computers, and connecting using both WiFi and Ethernet, and keeps running into the same issues of long waits before the device is issued an IP address. That leads me to suspect that the problem is on the router itself.

 

As for replacement brands, that's a subjective matter. You might want to try one of BP's advice forums.

Thanks again. I need some help with your advice on "try one of BP's advice forums." What is BP?

 

Thank you,






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