Windows 8.1 64bit is my OS.
I recently did a system refresh.
Since doing the system refresh I am unable to open Microsoft store. I did all the steps from this http://windowsinstructed.com/troubleshoot-windows-store-issues/
Here are the results of running the cmd from method 3 of the above article
2015-08-15 09_00_09-Administrator_ Command Prompt.png 20.4KB 0 downloads
I don't know what anything in the cmd window means.
I then went to this http://answers.microsoft.com/en-us/windows/wiki/windows8_1-update/troubleshooting-component-store-system-files/8acbd614-678d-42b9-859c-56d3e6f8342a
this link was on the previous article. I did a sfc scan and the result was windows did not find any integrity violations. The article said that if I got that result to try step 2 or ask a professional for help. I didn't run the DISM scan. Do you think I should run it?
On my apps screen by the Microsoft store tile the word error appears. I also have error by a lot of other titles too many tiles to list. I don't know if that information will help to solve the issue.
When I click on the store title it blinks for a few seconds then disappears.
On the start screen there is a white circle with a black X in the lower right corner of the tile. This circle is also on many other of the tiles.
When I clicked on the black X I got the following pop up: This app can't open. There's a problem with the apps name is here contact your system administrator about repairing or reinstalling it. How do I repair or reinstall apps?
The same issue happens when I try to open pc settings.
How do I get the tiles to open?
Thanks for your help.
Edited by ryrhino, 15 August 2015 - 09:02 PM.