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#1 reg

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Posted 13 July 2006 - 03:38 PM

can anyone help me when i click on home page in IE it takes me to about:blank and just sits there with a blank page!. If I use the shortcut keys on my keyboard it takes me to my homepage ok. If i cahnge it in the options it returns to about blank next time i open IE. I am running windows xp with sp2. Yours sincerely Reg

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#2 dc3

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Posted 14 July 2006 - 12:39 PM

can anyone help me when i click on home page in IE it takes me to about:blank and just sits there with a blank page!. If I use the shortcut keys on my keyboard it takes me to my homepage ok. If i cahnge it in the options it returns to about blank next time i open IE. I am running windows xp with sp2. Yours sincerely Reg


To change the home page are you right clicking on IE, and then left clicking on properties, and changing the home page by highlighting the existing one and deleting it and adding your own, and then click apply, and then ok?

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#3 reg

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Posted 14 July 2006 - 12:52 PM

hi thanks for your reply yes that is what i do but as soon as i leave & then return it goes back to about:blank regards reg

#4 quietman7

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Posted 14 July 2006 - 04:25 PM

What OS (Win XP/2000, etc) are you using? Are you having any other problems - i.e. popups, strange toolbars, etc? What type of anti-virus are you using and when was the last time you ran a scan? Have you performed any anti-spyware scans?

If not, start here:

Download and scan with Ad-Aware SE Personal 1.06. Setup & Configure as shown here.
Download and scan with Spybot S&D 1.4. Setup & Configure as shown here.
[DO NOT choose the option to install TeaTimer]
Note: If you encounter any error messages while downloading the updates, manually download them from here.
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#5 reg

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Posted 15 July 2006 - 09:49 AM

hi have done as you suggest but still get the same when i click my homepage (it goes to about:blank) If i use the shortcut key on my keyboard it goes to my homepage ok! Yours Reg

#6 quietman7

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Posted 15 July 2006 - 02:05 PM

Lets have a deeper look as to what's going on with your system by creating a hijackthis log. This will help us to identify and remove any malware files that may be responsible for your problems.

Please read and follow all instructions in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". When you have done that, post a log in the HijackThis Logs and Analysis Forum, not here, for assistance by the HJT Team Experts.

Start a new topic, give it a relevant title and post the log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information. An expert will analyze your log and reply with instructions advising you what to fix.

It may take a while to get a response because the HJT Team members are very busy. Please be patient as they are volunteers who will help you out as soon as possible. Once you have made your post, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have no replies as this makes it easier for them to identify those who have not been helped. If you post another response, a team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log here.

After posting a log you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files on your own, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted. Further, any modification you make may complicate the malware removal process and could lead to your system being damaged further.
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