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Seagate External Hd Problems - Drive Not Sending Data

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#1 Dan F

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Posted 13 July 2006 - 03:20 PM

I dont know despite of anotehr HD failure by Seagate Externals why I bough another two!!!

My 4 month old hard drive was working perfetly ok untill yesterday. as I transfered the datas i needed I shut down the computer and disconnected it but forgot to turn off the HD. For about 24 hours the HD has been on and today when i connected it to my mac nothign came up using a USB I turned it off and tried again but nothing happen again.
I tried it on my windows PC using firewire and usb and NADA.
not to mension the HD is extremely hot and the way i'm diagnosing this problem the HD sounds like a car that wants to start but cant.
Would you guys suggest in case that the enclosure is bad I break it open and see what i can do with the internal drive inside?
does anyone have any experience with Seagate externals as far as opening the enclosure? (they dont have any screws)
I really need the data in the HD since i dont have a copy of about 250 gig of stuff (mostly stock footage and :thumbsup: lectures)
I would appreciat any help or suggestionjava script:emoticon(':huh:', 'smid_2')

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#2 Albert Frankenstein

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Posted 14 July 2006 - 11:42 AM

the HD sounds like a car that wants to start but cant.

That isn't a good sign. Probably a physical problem with the drive, meaning nothing can easily be retrieved. If I am correct, the only way data can be retrieved is to send it to a data recovery specialist who will use a clean room to dismantle the actual hard drive, remove the data disks and install the disks into another, working hard drive. Then the data can be recovered. This can easily cost in the thousands of dollars.

Good backups = priceless.

Sorry, I hope I am wrong.

EDIT: The other side of this is if the drive is making noise, data may be being destroyed. Do NOT run it anymore if you plan on sending the drive out for recovery.

Edited by Albert Frankenstein, 14 July 2006 - 11:43 AM.


Currently home chillin' with the fam and my two dogs!

#3 gunner


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Posted 14 July 2006 - 12:17 PM

The only seagate I have butchered had a plastic "rail" around both sides that pried off to reveal screws. If it doesn't have a fan that is probably the problem. If it does, it is worth the trouble to fix.
Spike's advice: Backup your data routinely.

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