Hi. Not sure if I should be posting this here or in the malware forum, but I figured I'd start here since I'm not yet sure if my drive is infected or not.
My WD Elements drive (USB 2.0) is showing the "USB not recognized" error when I plug it into a Windows 7 laptop. Have tried it in on two separate Windows 7 laptops, but the specs I attached are for the one that is currently on hand.
Anyway, the last time this drive was used, I had lent it to a friend to copy some files. When it was returned, I plugged it in and noticed that I couldn't access my files unless I checked the "show hidden files and folders" on my computer's settings. Autorun wasn't working, and I didn't get the pop up to "view files and folders" like I usually do, which was why I had to try different things before I came upon the check show hidden files fix.
My folders now had that little arrow that is used to denote a windows shortcut, and I remember that I had this same problem before but on an older laptop, though I was able to clean it with the help of this forum and another friend.
This method worked fine for a while, but now I can't even get the laptop to recognize the drive. I had been using Windows XP before, and switched to Windows 7 recently.
The drive isn't showing in device manager at all, but devices and printers (screencap attached) shows an "unknown device" which I suspect is actually my external drive.
Anyway, just wanted to ask if the issue is with Windows 7, or if the possibility that my drive was infected is more likely, considering the sudden appearance of those little arrows. Whichever option it is though, what steps can I take to fix the problem? I didn't want to repeat the steps I did during the last problem I had, because I wasn't sure if it was the same issue of not.
P.S. I do not have access to a working Windows XP laptop anymore. My XP laptop still starts but it is now rather slow and frustrating to use, so I couldn't check the drive on the older laptop to see if this problem is isolated to W7.
Edited by eriolclow, 14 August 2015 - 02:57 AM.