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HP Windows 8.1 has Inmobi embedded


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2 replies to this topic

#1 JGW

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Posted 13 August 2015 - 06:23 PM

:unsure:  Purchased a new HP all in one about a month ago, supposedly "fresh out of the box". Nothing but problems. I have already run adwcleaner, tds, rkiller and nothing picks up. CCleaner picks it up and I hit clean and it just WON'T go away. Very frustrating. I do not know what this is except it comes with apps or something. Hate to sound lame but I have literally ran almost everything I know to run and just sits there at 5121 kb but won't go away and HP was totally useless.



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#2 Slurppa

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Posted 15 August 2015 - 07:10 AM

Hello JGW

 

Where exactly does it sit and what are symptoms that made you notice infection?  Have you tried to remove it manually?

 

You might try running Malwarebytes if you haven't already. Instructions here:

http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial


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#3 quietman7

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Posted 15 August 2015 - 04:38 PM

Have you contacted the vendor who sold you the machine or HP Support? If you just purchased it about a month ago, then most likely the computer is still under a warranty.
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