Today i got a strange message on my computer, i did some research and it seems to be a pop-up claiming that my PC is in critical health. I get this message:
A Problem has been detected and your PC has been stopped to prevent damage,
0x00009AF8 DRIVER_IRQL PENDING OPERATION
COMPUTER HEALTH IS CRITICAL
RESTARTING THE COMPUTER MAY CRASH YOUR SYSTEM DATA
*** STOP: 0x000000D1 (0x0000000c, 0x00000002, 0x00000000, 0xF86B5A89)
*** IRQL.SYS - Address F86B5A12 base at F85B6000, TimeStamp 3dd9919eb
Beginning dump of physical memory...
Physical memory dump complete.
CONTACT MICROSOFT CERTIFIED TECHNICIAN
AT TOLL FREE: 1-855-715-7324
To immediately rectify issues and prevent data loss.
or you can press ESC key to quit this page at your own risk
Im pretty sure its some sort of malware, i contacted the number, and im 100% sure its a scam. They tell me to go do some support me and get remote access to my PC and say there is 1 time fee of $199, but there is no way im letting them do that. Im wondering how i can get rid of this? Someone please help?
Im using a Windows 8.1 HP Computer. Model No. 500-a60
Im currently running a full system scan on Bitdefender, trying to see if that gets anything
Edited by freddybob951, 13 August 2015 - 11:25 AM.