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Uninstall Mozilla Firefox


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#1 Yehoo911

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Posted 13 July 2006 - 12:37 PM

I had to install Mozilla Firefox because I came across a website that didn't allow the I.E. users to view it. Now I can't remove it from my computer.

I tried to Remove it in the Control Panel, but nothing happens when I click on Mozilla Firefox. The Add/Remove Programs window just "freezes" (Can't scroll up/down; can't close the window). I gave it some time yesterday, but even after eating dinner and watching TV, nothing changed... it was still frozen.

Then I tried to find the Uninstall program in the Mozilla Firefox folder, but when I click on it, I only see the clock next to my pointer for a few seconds and then nothing happens.

Can somebody help me uninstall this program?

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#2 Albert Frankenstein

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Posted 13 July 2006 - 12:42 PM

You could always try Uninstall Plus! It is a program that is available on a trial basis HERE. I use it regularly and like it. Not only will it start a specific program's uninstaller, but then it will search the registry for any traces of the deleted program.
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!


#3 ThorXP

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Posted 13 July 2006 - 08:27 PM

Hmmmm.... THis sounds a little bit like the computer might have an infection and I for one would like to find out about that.

I suggest you post a HijackThis log for examination.
A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.
Once you post your log, don't make any changes to your system, as that could change the results of the posted log, making it difficult to properly clean your system.

Read Preparation Guide for use before posting a HijackThis Log.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

Please read, and follow, all directions carefully!!!

Then, run a log, and post it in the HijackThis forum, at this link below.
http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/ Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you out, as soon as possible.

NOTE:

Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.




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