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Posted 12 August 2015 - 11:13 AM
Posted 12 August 2015 - 11:26 AM
You can open the case and take a peek to make sure the Hard drive Power and Data connectors did not somehow get disconnected. Are you comfortable with this? It may be best to take it to a repair shop and let them diagnose it for sure. Do you have another computer you can download some diagnostic tools from? Do you have the Dell system restore disks for that computer? If not you may need to get them from dell.
Posted 12 August 2015 - 03:43 PM
Yes, I'm comfortable looking at it. I don't have the restore disks, but I do have another computer I can download diagnostic tools from.
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