Sorry for the delay in responding.
Is the system working well for you?
I did see the IDT audio software in the reports - did fixing that fix your problems?
Numerous disk errors in the Admin log file.
Please run CHKDSK /F /R from an elevated (Run as administrator) Command Prompt (you'll likely have to reboot to run the test - so consent to it when/if the system asks for it)
Also, please run a free hard drive diagnostic: http://www.carrona.org/hddiag.html
The Intel RST (Rapid Storage Technology) driver stopped abnormally (according to the perfmon report). Try installing the latest available version from the Alienware site.
I've seen a lot of problems with slow Win10 systems - and most times the RST drivers are very old (2010 or so). If Alienware doesn't have a Win10 version - then install it using Compatibility Mode for the version you're using.
Your UEFI/BIOS (version A04 dates from 2011. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it. WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
These drivers aren't installed. Please install the latest, Win10 compatible versions for your system. If Win10 versions aren't available, try the latest one's in Compatibility Mode:
Not Available ACPI\CPL0002\2&DABA3FF&1 The drivers for this device are not installed.
Not Available ACPI\SMO8800\1 The drivers for this device are not installed.
The first device is most likely your On Screen Display (OSD) driver from Compal (should be on the Alienware website)
The second device is most likely the hard drive shock sensor (Free Fall Sensor).
There are 4 ApphelpHardBlock errors in the WER section of MSINFO32.
I suspect that this means that you have incompatible software installed.
Please check your older software for compatibility with this version of Windows.
Edited by usasma, 15 August 2015 - 06:50 AM.