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Problems that seem to be left over from SpySheriff infection


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#1 TEWH9976

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Posted 13 July 2006 - 09:06 AM

Yesterday I used SmitFraudFix.zip to remove SpySheriff. It appeared to work. However, both before and after, I noticed that McAfee VirusScan was disabled. This appears to add to the problem of slow startup/logins because when you first startup and log in, there's a message that VirusScan will not load. Also, I am not able to "Switch User"; the computer seems to lock up in trying to do this. I have also run CC-Cleaner, Ad Aware, and SpyBot and have Defrag'ed. None of these have corrected the two problems that seem to be left over from the SpySheriff infection: the McAfee problem and the slow loading problem. Is it possible that I have some other malware, like coolwebsearch? This came up in my SpyBot search and I believe it was immunized by SpyBot, but can't be sure. Can this be the problem? Any other possible causes/fixes? Thanks.

//Mod edit: Moved to more appropriate forum for assisstance

Edited by KoanYorel, 13 July 2006 - 09:22 AM.


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#2 tg1911

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Posted 13 July 2006 - 11:30 AM

I suggest you post a HijackThis log for examination, just to make sure all of the possible infections are gone from your computer.
A member of the HijackThis Team will walk you through, step by step, how to disinfect your computer.
Once you post your log, don't make any changes to your system, as that could change the results of the posted log, making it difficult to properly clean your system.

Read Preparation Guide for use before posting a HijackThis Log.
Please read, and follow, all directions carefully!!!

Then, run a log, and post it in the HijackThis forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a while to get a response, because the HJT Team are very busy. Please, be patient, as these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.
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#3 TEWH9976

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Posted 14 July 2006 - 08:08 AM

The link "HijackThis Download Link" on the site you gave is not working on my computer. It freezes up. I've had to use Task Manager to cancel each time. Task Manager shows 47 processes and CPU Usage 100%.

#4 quietman7

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Posted 14 July 2006 - 10:28 AM

Just to confirm, this should be the link your using. I just checked and it worked fine.
http://www.bleepingcomputer.com/files/hijackthis_sfx.php
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