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Windows 10 - BSOD's and Kernel Power errors in Eventviewer


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#1 jonuk76

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Posted 11 August 2015 - 10:23 AM

Hello, I've had a few BSOD's and unexpected restarts since upgrading from Windows 8.1 x64 to Windows 10 Home x64 a few days ago.  I wondered if any of you guys are able to help?

 

The system info::

 

OS - Windows 8.1, 8, 7, Vista ?  Windows 10 Home x64
· x86 (32-bit) or x64 ? x64
· What was original installed OS on system?  Windows 8.1 x64
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Windows 8.1 was a full retail version
· Age of system (hardware) - 1 year (RAM moved from older system, but is compatible and checked out OK)
· Age of OS installation - have you re-installed the OS? - No, Windows 8.1 installed roughly August 2014. Windows 10 upgrade installed last week.

· CPU - Intel Core i5 4670K
· Video Card - Gigabyte R9 270 2Gb
· MotherBoard - (if NOT a laptop) - Gigabyte Z97X-Gaming 3
· Power Supply - brand & wattage (skip if laptop) - XFX XTR 650w

 

· System Manufacturer - Me (custom build)

· Exact model number (if laptop, check label on bottom) - N/A

 

· Laptop or Desktop? - Desktop

 

Further info (may or may not be relevant)!

 

- I've noted in the Event Viewer some errors related to a Paragon device driver.  This I believe is a special driver which is part of Paragon Backup & Recovery 2014 which allows the software to read other file systems, amongst other things.

- The Samsung SATA DVD drive frequently "disappears" - particularly following PC waking from sleep.  Only full reboot will bring it back.

- I have Windows 7 installed on a completely different disk, which can only be booted by using BIOS boot options (no multiboot manager installed).  This is because I'm not 100% happy with Windows 10 yet.. Windows 7 seems stable.

- The sleep/suspend function does not appear to work consistently in Windows 10 on my PC.  Sometimes it does, sometimes it doesn't.

Attached Files


7sbvuf-6.png


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#2 jonuk76

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Posted 11 August 2015 - 10:57 AM

I followed the instructions for Driver Verifier, and it causes the computer to BSOD on attempting to log in.  I have restored it to the previous state and the minidump file is attached.

Attached Files


7sbvuf-6.png


#3 usasma

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Posted 11 August 2015 - 02:16 PM

Check for updated versions of your BIOS/UEFI.  Yours is version F6, and dates from 21/04/2015

 

You have 4 hard drives.  What is the age of your Power Supply?

There are several ApphelpHardBlock errors in the WER section of MSINFO32.
I suspect that this means that you have incompatible software installed.

Please check your older software for compatibility with this version of Windows.  This would include those programs with errors that you spotted in Event Viewer.
 

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen both dtsoftbus01.sys and dtscsibus.sys blamed on several occasions).

 

Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration):  New link (15 Aug 2012):  http://www.duplexsecure.com/downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link:  http://www.disc-tools.com/download/sptd
Manual procedure here:  http://daemonpro-help.com/en/problems_and_solutions/registry_and_sptd_problems.html


The Driver Verifier enabled memory dump blames gdrv.sys - a driver for the Gigabyte Easy Saver software.  Please uninstall it, it's a known cause of BSOD's

Also, if Gigabyte EasyTune is installed, please uninstall it also.  It too is known to cause BSOD's on some Windows systems.

 

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

AppleCharger.sys            Sun Oct 27 21:59:21 2013 (526DC4F9)
GIGABYTE On/Off Charge driver. See here for details -
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
 


Analysis:
The following is for informational purposes only.

[font=lucida console]**************************Tue Aug 11 11:36:52.651 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081115-10843-01.dmp]
Windows 8 Kernel Version 10240 MP (4 procs) Free x64
Built by: [B]1024[/B]0.16412.amd64fre.th1.150729-1800
System Uptime:[B]0 days 0:00:29.323[/B]
*** WARNING: Unable to verify timestamp for gdrv.sys
*** ERROR: Module load completed but symbols could not be loaded for gdrv.sys
Probably caused by :[B]gdrv.sys ( gdrv+1879 )[/B]
BugCheck [B]C4, {f6, 2a8, ffffe002000dc840, fffff80185ef1879}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C4]DRIVER_VERIFIER_DETECTED_VIOLATION (c4)[/url]
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
Arguments:
Arg1: 00000000000000f6, Referencing user handle as KernelMode.
Arg2: 00000000000002a8, Handle value being referenced.
Arg3: ffffe002000dc840, Address of the current process.
Arg4: fffff80185ef1879, Address inside the driver that is performing the incorrect reference.
BUGCHECK_STR:  0xc4_f6
PROCESS_NAME:  sivinit.exe
FAILURE_BUCKET_ID: [B]0xc4_f6_VRF_gdrv+1879[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F6
  BIOS Release Date             04/21/2015
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-Gaming 3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 11 10:34:17.300 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081115-20843-01.dmp]
Windows 8 Kernel Version 10240 MP (4 procs) Free x64
Built by: [B]1024[/B]0.16412.amd64fre.th1.150729-1800
System Uptime:[B]0 days 8:28:27.947[/B]
*** ERROR: Module load completed but symbols could not be loaded for NTFS.sys
Probably caused by :[B]NTFS.sys ( NTFS+c0147 )[/B]
BugCheck [B]50, {ffffc0409c90ae60, 0, fffff800275c0147, 2}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments:
Arg1: ffffc0409c90ae60, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800275c0147, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  googledrivesyn
FAILURE_BUCKET_ID: [B]AV_NTFS+c0147[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F6
  BIOS Release Date             04/21/2015
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-Gaming 3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug 11 02:04:19.736 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081115-20703-01.dmp]
Windows 8 Kernel Version 10240 MP (4 procs) Free x64
Built by: [B]1024[/B]0.16412.amd64fre.th1.150729-1800
System Uptime:[B]0 days 7:12:51.383[/B]
*** WARNING: Unable to verify timestamp for bwcW8x64.sys
*** ERROR: Module load completed but symbols could not be loaded for bwcW8x64.sys
Probably caused by :[B]bwcW8x64.sys ( bwcW8x64+b46c )[/B]
BugCheck [B]D1, {a, 2, 0, fffff80005c72be0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000D1]DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)[/url]
Arguments:
Arg1: 000000000000000a, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff80005c72be0, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_bwcW8x64+b46c[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F6
  BIOS Release Date             04/21/2015
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-Gaming 3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Aug  4 02:14:52.066 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080415-14265-01.dmp]
Windows 8 Kernel Version 10240 MP (4 procs) Free x64
Built by: [B]1024[/B]0.16393.amd64fre.th1_st1.150717-1719
System Uptime:[B]0 days 4:39:37.713[/B]
*** ERROR: Module load completed but symbols could not be loaded for NTFS.sys
Probably caused by :[B]memory_corruption ( nt!MiValidatePagefilePageHash+285 )[/B]
BugCheck [B]1A, {3f, 77ea, 976a342e, 90a7a22f}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments:
Arg1: 000000000000003f, The subtype of the bugcheck.
Arg2: 00000000000077ea
Arg3: 00000000976a342e
Arg4: 0000000090a7a22f
BUGCHECK_STR:  0x1a_3f
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1a_3f_nt!MiValidatePagefilePageHash[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F6
  BIOS Release Date             04/21/2015
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-Gaming 3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.


[font=lucida console]**************************Tue Aug 11 11:36:52.651 2015 (UTC - 4:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
bwcW8x64.sys                Wed Feb 13 12:25:48 2013 (511BCC9C)
e22w8x64.sys                Wed Mar 20 17:24:01 2013 (514A28F1)
vmci.sys                    Fri May 17 21:19:18 2013 (5196D716)
gdrv.sys                    Thu Jul  4 00:27:55 2013 (51D4F9CB)
[COLOR=RED][B]AppleCharger.sys            Sun Oct 27 21:59:21 2013 (526DC4F9)[/B][/COLOR]
UimFIO.SYS                  Mon Dec 16 11:03:22 2013 (52AF244A)
UimBus.sys                  Mon Dec 16 11:03:26 2013 (52AF244E)
uim_im.sys                  Mon Dec 16 11:03:46 2013 (52AF2462)
uim_devim.sys               Mon Dec 16 11:03:57 2013 (52AF246D)
iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
vsock.sys                   Sun Jun 29 20:37:03 2014 (53B0B12F)
VMNET.SYS                   Sun Jul 27 09:30:27 2014 (53D4FEF3)
vmnetadapter.sys            Sun Jul 27 09:30:30 2014 (53D4FEF6)
vmnetbridge.sys             Sun Jul 27 09:30:32 2014 (53D4FEF8)
mbam.sys                    Wed Sep  3 13:50:25 2014 (540754E1)
TeeDriverx64.sys            Tue Sep 23 16:01:14 2014 (5421D18A)
iwdbus.sys                  Fri Oct  3 20:31:12 2014 (542F3FD0)
dtlitescsibus.sys           Thu Mar 26 22:05:54 2015 (5514BB02)
hcmon.sys                   Fri May 22 11:03:42 2015 (555F454E)
vmnetuserif.sys             Sun May 31 09:31:54 2015 (556B0D4A)
VMkbd.sys                   Sun May 31 10:07:51 2015 (556B15B7)
vmx86.sys                   Sun May 31 10:50:19 2015 (556B1FAB)
RTKVHD64.sys                Tue Jun 30 09:33:17 2015 (55929A9D)
AtihdWT6.sys                Tue Jul  7 21:28:10 2015 (559C7CAA)
intelppm.sys                Thu Jul  9 23:12:59 2015 (559F383B)
WindowsTrustedRTProxy.sys   Thu Jul  9 23:13:47 2015 (559F386B)
WindowsTrustedRT.sys        Thu Jul  9 23:13:48 2015 (559F386C)
storqosflt.sys              Thu Jul  9 23:17:31 2015 (559F394B)
xusb22.sys                  Thu Jul  9 23:20:48 2015 (559F3A10)
VBoxNetAdp.sys              Fri Jul 10 07:21:14 2015 (559FAAAA)
VBoxUSBMon.sys              Fri Jul 10 07:21:14 2015 (559FAAAA)
VBoxDrv.sys                 Fri Jul 10 07:22:24 2015 (559FAAF0)
atikmpag.sys                Wed Jul 15 21:13:26 2015 (55A70536)
atikmdag.sys                Wed Jul 15 21:37:09 2015 (55A70AC5)
[/font]

http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=gdrv.sys
http://www.carrona.org/drivers/driver.php?id=AppleCharger.sys
http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS
http://www.carrona.org/drivers/driver.php?id=UimBus.sys
http://www.carrona.org/drivers/driver.php?id=uim_im.sys
http://www.carrona.org/drivers/driver.php?id=uim_devim.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=dtlitescsibus.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
AtihdWT6.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
WindowsTrustedRTProxy.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
WindowsTrustedRT.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
storqosflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 


Edited by usasma, 11 August 2015 - 02:17 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 jonuk76

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Posted 11 August 2015 - 03:17 PM

Thank you John.  I'll get on with uninstalling the suspect applications and drivers.  I can do without most of the Gigabyte software, the only part I ever used was the BIOS update software, and System Information Viewer (hardware monitoring).

 

The F6 UEFI/BIOS is the newest available for this motherboard.

 

The XFX PSU is just three months old.  It is a decent Gold 80+ rated model.  It replaced an older OCZ 600w PSU which bit the dust!

 

To give a bit more information about the disk configuration, I have:

 

Sandisk SSD (main boot drive, Windows 10 is installed here)

Seagate 2Tb Internal HDD (general storage: my Documents, Music, Videos etc. folders are here)

Samsung 1Tb Internal HDD (old) which I put in the other week purely to install Windows 7 on

Seagate 3Tb External USB 3.0 HDD (powered by it's own power supply)


Edited by jonuk76, 11 August 2015 - 03:18 PM.

7sbvuf-6.png


#5 usasma

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Posted 11 August 2015 - 03:53 PM

Unfortunately there's not much that I can tell about the PSU from the reports.
As they (PSU's) can cause problems, I look for the number of hard drives installed.  For me that's a rough guess as to the load that's on the system (I understand that this isn't entirely accurate).
The point of the post is to get you to question the PSU.

In this case it's a decent PSU, and it's not very old (they get weaker with age).  And 650 watts is usually good enough for 4 hard drives (as long as you don't have a bunch of other stuff connected and sucking power).  So it's likely not the problem.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#6 jonuk76

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Posted 11 August 2015 - 06:27 PM

No worries, power supply being inadequate can certainly cause a lot of problems, and sadly some system builders choose to save money by using cheap parts there.

 

So I've removed Daemon Tools, Paragon Backup, and the Gigabyte software. The SPTD driver didn't appear to be installed.  Should I try to run the Driver Verifier again, or are there other steps you suggest?


7sbvuf-6.png


#7 usasma

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Posted 11 August 2015 - 07:40 PM

The next step is to wait.

If you make it a week without a BSOD, then it's probably fixed.

If you make it 2 weeks without a BSOD, then it'l likely fixed.

Good luck!

 

I only suggest the use of Driver Verifier if there's a previous BSOD that shows that Driver Verifier might be useful (or a last ditch attempt to find something).

I don't suggest using it otherwise, as it may trip up drivers that are actually working OK (but that they might have a problem with verifier).


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 jonuk76

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Posted 11 August 2015 - 10:46 PM

Thanks very much for your help.  I will see how it goes.  So far so good :)


7sbvuf-6.png


#9 jonuk76

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Posted 19 August 2015 - 10:58 PM

Hi there.  Hope you don't mind me coming back to this.  Since the last comment I've had two more BSOD's in Windows 10.  I used an online dump analyser and found that the error reported in both cases was MEMORY_MANAGEMENT (1a) but can't really tell much beyond that.

 

They are small files so I've attached them to the post.

 

As the error suggests some issue with memory, I ran a memory check (Memtest86) and let it run for 6 complete passes.  No errors found.  I also ran Prime95 (in torture test, blend mode) which tends to find memory errors as well as processor issues.  I let it run for about 13 hours, again no errors. 

 

Windows 7 which is also on the PC seems more stable by comparison.

 

Attached File  081915-20687-01.zip   27.22KB   2 downloads

Attached File  081315-21078-01.zip   23.57KB   2 downloads

 

I'm prepared to get new memory if that is likely to be the issue.  I just find it odd the errors have increased a lot since upgrading to Windows 10.


7sbvuf-6.png


#10 usasma

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Posted 21 August 2015 - 04:47 AM

It's not likely that the errors are due to your physical memory (RAM).

The Memtest and Prime95 are very good at finding errors if they do exist.

 

First thing to try is Driver Verifier.  Please run it using thses instructions:  http://www.carrona.org/verifier.html

The instructions haven't been updated to Win10, so you'll have to adjust it as needed.

If you have any questions, feel free to post back.

 

Next is to start updating the drivers for your system.

Just go to the list at the bottom of this page and start with the oldest one and move upwards.

The oldest driver (MBfilt64.sys) may not have an update - as they haven't updated it since 2009 until very recently (I'd say the last time I checked was 6 months ago).

But, be sure to update the iaStorA.sys driver (it's from the Intel Rapid Storage Technology (RST) software) - they do have a new, Win10 version available.

Update the others regardless of the OS (as long as it's newer than your current version).  If it refuses to install, you can try installing them in compatibility mode for the OS that they were intended for).

 

Analysis:
The following is for informational purposes only.

[font=lucida console]**************************Wed Aug 19 18:29:19.085 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081915-20687-01.dmp]
Windows 8 Kernel Version 10240 MP (4 procs) Free x64
Built by: [B]1024[/B]0.16430.amd64fre.th1.150807-2049
System Uptime:[B]0 days 1:52:57.731[/B]
Probably caused by :[B]memory_corruption ( nt!MiValidatePagefilePageHash+285 )[/B]
BugCheck [B]1A, {3f, 2f6f7, a1f2e6bc, 3a884d77}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments:
Arg1: 000000000000003f, The subtype of the bugcheck.
Arg2: 000000000002f6f7
Arg3: 00000000a1f2e6bc
Arg4: 000000003a884d77
BUGCHECK_STR:  0x1a_3f
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1a_3f_nt!MiValidatePagefilePageHash[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F6
  BIOS Release Date             04/21/2015
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-Gaming 3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug 12 19:10:28.607 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\081315-21078-01.dmp]
Windows 8 Kernel Version 10240 MP (4 procs) Free x64
Built by: [B]1024[/B]0.16430.amd64fre.th1.150807-2049
System Uptime:[B]1 days 1:38:02.253[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+ffc8 )[/B]
BugCheck [B]1A, {4477, 8000200, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000001A]MEMORY_MANAGEMENT (1a)[/url]
Arguments:
Arg1: 0000000000004477, The subtype of the bugcheck.
Arg2: 0000000008000200
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_4477
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x1a_4477_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F6
  BIOS Release Date             04/21/2015
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-Gaming 3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
[font=lucida console]**************************Wed Aug 19 18:29:19.085 2015 (UTC - 4:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
bwcW8x64.sys                Wed Feb 13 12:25:48 2013 (511BCC9C)
e22w8x64.sys                Wed Mar 20 17:24:01 2013 (514A28F1)
vmci.sys                    Fri May 17 21:19:18 2013 (5196D716)
UimFIO.SYS                  Mon Dec 16 11:03:22 2013 (52AF244A)
iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
vsock.sys                   Sun Jun 29 20:37:03 2014 (53B0B12F)
VMNET.SYS                   Sun Jul 27 09:30:27 2014 (53D4FEF3)
vmnetadapter.sys            Sun Jul 27 09:30:30 2014 (53D4FEF6)
vmnetbridge.sys             Sun Jul 27 09:30:32 2014 (53D4FEF8)
mbam.sys                    Wed Sep  3 13:50:25 2014 (540754E1)
TeeDriverx64.sys            Tue Sep 23 16:01:14 2014 (5421D18A)
iwdbus.sys                  Fri Oct  3 20:31:12 2014 (542F3FD0)
cpuz138_x64.sys             Thu Feb 26 02:04:34 2015 (54EEC582)
hcmon.sys                   Fri May 22 11:03:42 2015 (555F454E)
vmnetuserif.sys             Sun May 31 09:31:54 2015 (556B0D4A)
VMkbd.sys                   Sun May 31 10:07:51 2015 (556B15B7)
vmx86.sys                   Sun May 31 10:50:19 2015 (556B1FAB)
RTKVHD64.sys                Tue Jun 30 09:33:17 2015 (55929A9D)
AtihdWT6.sys                Tue Jul  7 21:28:10 2015 (559C7CAA)
intelppm.sys                Thu Jul  9 23:12:59 2015 (559F383B)
xusb22.sys                  Thu Jul  9 23:20:48 2015 (559F3A10)
VBoxNetAdp.sys              Fri Jul 10 07:21:14 2015 (559FAAAA)
VBoxUSBMon.sys              Fri Jul 10 07:21:14 2015 (559FAAAA)
VBoxDrv.sys                 Fri Jul 10 07:22:24 2015 (559FAAF0)
atikmpag.sys                Wed Jul 15 21:13:26 2015 (55A70536)
atikmdag.sys                Wed Jul 15 21:37:09 2015 (55A70AC5)
[/font]
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
AtihdWT6.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 jonuk76

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Posted 21 August 2015 - 11:58 AM

Hi, thanks for your reply.  I think I should confess at this stage I updated the drivers before running Driver Verifier again.  I updated the Intel RST software, and the Killer E2200 network driver, as I could see specific Windows 10 releases of those were available, and I figured they probably should be updated anyway.

 

Anyway, the Driver Verifier test following did not go well.  It's actually getting a BSOD on the POST screen!  With this computer, the POST screen appears displaying a Gigabyte logo, and you get the "spinning circle of dots" underneath the logo.  Usually the Win 10 login screen appears within 1 or 2 seconds of this circle appearing.  Well it was crashing almost as soon as the circle of dots appeared.  Then rebooting, and doing the same thing again.  Had to be pretty quick on the F8 key to recover it!

 

I am back in now, but there appears to be no minidump files left by these crashes.


7sbvuf-6.png


#12 usasma

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Posted 22 August 2015 - 04:16 AM

What did the BSOD say?

What about the MEMORY.dmp file in C:\Windows?  When does it date from (if present)?

 

Turn off Driver Verifier and let's see what happens.

If the system BSOD's again, please generate a new set of reports.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#13 jonuk76

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Posted 22 August 2015 - 04:46 PM

Sorry, but I'm afraid I didn't write down, and the message only stayed on screen briefly before it automatically rebooted.  I wrongly thought that it would be dumped/logged somewhere!  I am fairly sure the message was related to vmci.sys though.  That is a component of VMWare Player, I think, and I have the most recent version of this installed (7.1.2).

 

The MEMORY.dmp file dates from 19 August - a couple of days prior.  The Driver Verifier errors would have been on 21/08.


7sbvuf-6.png


#14 jonuk76

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Posted 22 August 2015 - 08:00 PM

Unfortunately, it's just had another BSOD, this time after coming back to the computer after leaving it for an hour or so.  It was left doing nothing in particular with just a browser window open, and on returning the screen was black, and it appeared powered down (not unusual).  I moved the mouse around to wake it as normal and it immediately performed a reset (rebooted) and straight after that had a BSOD, with a "PAGE_FAULT_IN_NONPAGED_AREA (50)" error.

 

I'd really like to get to the bottom of this, if possible.

 

As drivers have changed since the original submission, I've performed new reports as requested.

 

EDIT:  Also a bit of further info, I am currently repeating the Driver Verifier instructions using the guide given here - http://www.bleepingcomputer.com/forums/t/576333/driver-verifier-bsod-related-windows-10-81-8-7-vista/  It calls for fewer check boxes ticked than the instructions on your site, and it is at least allowing the system to boot and run.

Attached Files


Edited by jonuk76, 22 August 2015 - 08:21 PM.

7sbvuf-6.png


#15 usasma

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Posted 23 August 2015 - 06:08 AM

FIrst try uninstalling VMWare Player (you can save your VM's) and see if that stops the BSOD's

The differences in Driver Verifier may make the system more bootable - but they may not stress the drivers enough to cause a Driver Verifier memory dump.

We're sort of caught between a "darned if you do" and "darned if you don't" place :(

 

Symptomatically, there's a couple of ?significant things I see:

- errors in NTFS.sys

- early boot issues when using Driver Verifier

- known issues w/Intel RST drivers in systems updated to 10 (not clean installs)

- FLTMGR.sys (File System Filter Manager driver) listed in the raw stack text

- at least one of the iastor... (intel RST) components dates from June of 2014

 

So, my guess here is the Intel RST drivers

Please check at http://downloadcenter.intel.com for the most recent Win10 RST drivers and see if they'll install on your system.

If not, then go to http://www.gigabyte.com/products/product-page.aspx?pid=4966#dl and install the RST drivers from there.

Then, install the Intel Management Engine, Inf, and VGA packages from there also.

 

Finally, have a look at the different driver lists from the memory dumps.  Look for drivers that they all have in common.  That's what I'll be concentrating on as we proceed with this.

 

Analysis:
The following is for informational purposes only.

[font=lucida console]**************************Sat Aug 22 20:23:14.499 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\082315-21421-01.dmp]
Windows 8 Kernel Version 10240 MP (4 procs) Free x64
Built by: [B]1024[/B]0.16431.amd64fre.th1.150810-2333
System Uptime:[B]0 days 22:12:18.147[/B]
*** ERROR: Module load completed but symbols could not be loaded for NTFS.sys
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1008e )[/B]
BugCheck [B]50, {fffff6fb40000000, 0, 0, 6}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments:
Arg1: fffff6fb40000000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: 0000000000000000, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000006, (reserved)
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]AV_nt!_??_::FNODOBFM::_string_[/B]
CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: [B]3400[/B]
  BIOS Version                  F6
  BIOS Release Date             04/21/2015
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97X-Gaming 3
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
[font=lucida console]**************************Sat Aug 22 20:23:14.499 2015 (UTC - 4:00)**************************
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
bwcW8x64.sys                Wed Feb 13 12:25:48 2013 (511BCC9C)
vmci.sys                    Fri May 17 21:19:18 2013 (5196D716)
UimFIO.SYS                  Mon Dec 16 11:03:22 2013 (52AF244A)
vsock.sys                   Sun Jun 29 20:37:03 2014 (53B0B12F)
VMNET.SYS                   Sun Jul 27 09:30:27 2014 (53D4FEF3)
vmnetadapter.sys            Sun Jul 27 09:30:30 2014 (53D4FEF6)
vmnetbridge.sys             Sun Jul 27 09:30:32 2014 (53D4FEF8)
mbam.sys                    Wed Sep  3 13:50:25 2014 (540754E1)
iwdbus.sys                  Fri Oct  3 20:31:12 2014 (542F3FD0)
e22w10x64.sys               Mon Apr 27 15:36:50 2015 (553E8FD2)
hcmon.sys                   Fri May 22 11:03:42 2015 (555F454E)
vmnetuserif.sys             Sun May 31 09:31:54 2015 (556B0D4A)
VMkbd.sys                   Sun May 31 10:07:51 2015 (556B15B7)
vmx86.sys                   Sun May 31 10:50:19 2015 (556B1FAB)
iaStorA.sys                 Wed Jun  3 05:38:57 2015 (556ECB31)
TeeDriverW8x64.sys          Mon Jun 29 13:22:00 2015 (55917EB8)
RTKVHD64.sys                Tue Jun 30 09:33:17 2015 (55929A9D)
AtihdWT6.sys                Tue Jul  7 21:28:10 2015 (559C7CAA)
intelppm.sys                Thu Jul  9 23:12:59 2015 (559F383B)
VBoxUSBMon.sys              Fri Jul 10 07:21:14 2015 (559FAAAA)
VBoxNetAdp.sys              Fri Jul 10 07:21:14 2015 (559FAAAA)
VBoxDrv.sys                 Fri Jul 10 07:22:24 2015 (559FAAF0)
atikmpag.sys                Mon Aug  3 15:32:54 2015 (55BFC1E6)
atikmdag.sys                Mon Aug  3 15:57:16 2015 (55BFC79C)
[/font]
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys
http://www.carrona.org/drivers/driver.php?id=vmci.sys
http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS
http://www.carrona.org/drivers/driver.php?id=vsock.sys
http://www.carrona.org/drivers/driver.php?id=VMNET.SYS
http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys
http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
e22w10x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=hcmon.sys
http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys
http://www.carrona.org/drivers/driver.php?id=VMkbd.sys
http://www.carrona.org/drivers/driver.php?id=vmx86.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
AtihdWT6.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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