I have had two(2) different blue screens appear on my desktop (photos attached). The first reads:
A Problem has been detected and your PC has been stopped to prevent damage,
0x00009AF8 DRIVER_IRQL PENDING OPERATION
COMPUTER HEALTH IS CRITICAL
RESTARTING THE COMPUTER MAY CRASH YOUR SYSTEM DATA
*** STOP: 0x000000D1 (0x0000000c, 0x00000002, 0x00000000, 0xF86B5A89)
*** IRQL.SYS - Address F86B5A12 base at F85B6000, TimeStamp 3dd9919eb
Beginning dump of physical memory...
Physical memory dump complete.
CONTACT MICROSOFT CERTIFIED TECHNICIAN
AT TOLL FREE: 1-855-851-3024
To immediately rectify issues and prevent data loss.
or you can press ESC key to quit this page at your own risk
The second (2nd) reads:
"CLUSTER ERRORS DETECTED" HARD DRIVE MAY NOT WORK PROPERLY
BSOD: ERROR 777 Failure operating system
Host : BLUE SCREEN ERROR 0x000000CE
:Windows uodates - Failed
:Windows Firewall - Turned Off
:System health - Critical
Please Contact Windows Support Center For Further Assistance
(USA & Canada)Toll Free1-800-986-6309Toll Free 1-800-986-6309Toll Free 1-8
Today was my first time seeing the 2nd blue screen. It appeared behind the 1st blue screen once I pressed ESC (as I have been doing for the past few days).
· OS - Windows Vista
· x86 (32-bit)
· Original installed OS on system? Windows Vista
· OS an OEM version (came pre-installed on system)
· Age of system (hardware): 7 years (have owned laptop for 7 years)
· Age of OS installation - have you re-installed the OS? No, Original OS
· Video Card
· System Manufacturer- HP
· Exact model number: G70-250US
· Laptop or Desktop? Laptop