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Returning to factory settings.


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#1 characterchange1

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Posted 11 August 2015 - 03:49 AM

1. Can a W7 laptop be returned to factory settings after it has been upgraded to W8 and;
2 can it then be upgraded to W10?

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#2 Condobloke

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Posted 11 August 2015 - 04:04 AM

Either win 7 or win 8 can be upgraded to win 10.

 

Why do you need to return to factory settings ??

 

(Restoring to factory settings is usually done by accessing a 'recovery partition' on the hard drive...)


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#3 Aura

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Posted 11 August 2015 - 05:35 AM

Hi characterchange1 :)

A Windows 7 laptop can be reset to factory settings if you still have your Recovery partition or disc with the factory image on it. And yes, a Windows 7 laptop can be upgraded to Windows 10 for free.

(sorry it seems like I posted in one of your other threads first, since condobloke already replied to this one we'll keep this one and report the others as duplicates)

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#4 ranchhand_

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Posted 11 August 2015 - 05:16 PM

By "factory settings" do you mean a total operating system destructive restore?  Or...do you mean returning the BIOS back to factory default settings, which is usually what that term means.


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#5 Aura

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Posted 13 August 2015 - 10:27 AM

Or...do you mean returning the BIOS back to factory default settings, which is usually what that term means.


It's the opposite :P Returning a computer/laptop to factory default settings usually means that a user wants to "Factory Reset", "Factory Restore" it.

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#6 characterchange1

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Posted 13 August 2015 - 12:27 PM

Hi. The laptop is being passed on to a friend and my son wants ALL personal files, folders, photos etc etc removed before handing the laptop over ie he wants the computer returned to the same way it was when it was first purchased. Problem is, with the machine having been upgraded to W8 from W7, he's not sure how to go about it.

Edit: Ideally he would like to return the computer to a factory state Windows 7

Edited by characterchange1, 13 August 2015 - 12:31 PM.


#7 characterchange1

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Posted 13 August 2015 - 12:47 PM

Just a thought. Is it possible to uninstall W8 and if so would W7 still be there?

#8 hamluis

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Posted 13 August 2015 - 12:53 PM

Try it...or contact the manufacturer of said laptop.

 

So much information is missing from this sketchy scenario that you have proposed...IMO, it's impossible to know until you try.

 

Microsoft makes no provision at all for removing any version of Windows...other than by deleting the partition or doing an authorized upgrade.  It's hard to say what the OEM manufacturer of the laptop has done...but, as previously stated...if there is no recovery partition or restore disks available for said system...the only way to go back to an earlier O/S would be to reinstall it anew with a legally licensed clean install.

 

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Edited by hamluis, 13 August 2015 - 12:58 PM.


#9 JohnC_21

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Posted 13 August 2015 - 12:54 PM

Do you have a recovery partition? Look under Disk Management. Computer > Right click > Manage > Disk Management. Post a screenshot. What is the make and model of the computer?



#10 Aura

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Posted 13 August 2015 - 01:04 PM

If you don't have a Recovery partition like John indicated, you might have a set of Recovery discs instead. So I would take a look at the discs that came with the laptop when you bought it and see if any of them are called "Recovery", "Reset", "Restore", etc.

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#11 characterchange1

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Posted 13 August 2015 - 01:43 PM

No discs came with laptop.

Do you have a recovery partition? Look under Disk Management. Computer > Right click > Manage > Disk Management. Post a screenshot. What is the make and model of the computer?


Will look now.

#12 JohnC_21

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Posted 13 August 2015 - 01:45 PM

If all you have is a Recovery Partition that is approx 425MB in size, that would not be the recovery partition to take it back to 7. A screenshot would help.



#13 characterchange1

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Posted 13 August 2015 - 02:02 PM

Got the screenshot but lost internet on laptop.

#14 JohnC_21

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Posted 13 August 2015 - 02:05 PM

You can copy the image to another computer via a USB flash drive and attach to your next post. Did you lose internet just now or was this another problem? What is the make and model of the computer?

Edited by JohnC_21, 13 August 2015 - 02:05 PM.


#15 characterchange1

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Posted 13 August 2015 - 02:52 PM

Son has had a go himself and laptop is now 51% into refreshing image whatever that means. Will find out when he returns.




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