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OneDrive Win10


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#1 Txanquility

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Posted 11 August 2015 - 02:23 AM

Hi,

 

I'm trying to login to a O365 account on Windows 10 that is provided from my place of work (a college). However upon login to the pre-installed OneDrive client, it says the Microsoft account does not exist?

 

Is there a fix for this or do I need OneDrive for business installed?

 

Thanks



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#2 jfruch1

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Posted 11 August 2015 - 07:10 AM

Hi,

 

I'm trying to login to a O365 account on Windows 10 that is provided from my place of work (a college). However upon login to the pre-installed OneDrive client, it says the Microsoft account does not exist?

 

Is there a fix for this or do I need OneDrive for business installed?

 

Thanks

Most likely it's that they have the Pro version.  Don't know whether colleges are prohibited from using the free version or not.



#3 Aura

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Posted 11 August 2015 - 07:13 AM

I think this link explains it quite clearly.

https://support.office.com/en-ca/article/What-is-OneDrive-for-Business-187f90af-056f-47c0-9656-cc0ddca7fdc2

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#4 Txanquility

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Posted 11 August 2015 - 08:55 AM

 

Hi,

 

I'm trying to login to a O365 account on Windows 10 that is provided from my place of work (a college). However upon login to the pre-installed OneDrive client, it says the Microsoft account does not exist?

 

Is there a fix for this or do I need OneDrive for business installed?

 

Thanks

Most likely it's that they have the Pro version.  Don't know whether colleges are prohibited from using the free version or

 

 

Hi,

 

I'm trying to login to a O365 account on Windows 10 that is provided from my place of work (a college). However upon login to the pre-installed OneDrive client, it says the Microsoft account does not exist?

 

Is there a fix for this or do I need OneDrive for business installed?

 

Thanks

Most likely it's that they have the Pro version.  Don't know whether colleges are prohibited from using the free version or not.

 

I'm not trying to use the free version, we have an active O365 subscription, I'm just wondering why I can't login using that account on the built in OneDrive

 

 

Still unsure as to why I cannot login using an business O365 account on the built in OneDrive, surely they would make it accessible for business users also?



#5 Aura

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Posted 11 August 2015 - 01:27 PM

Are you using an account they provide you, or your personal Microsoft account?

http://www.zdnet.com/article/office-365-subscribers-now-have-access-to-1-tb-of-onedrive-storage/

You sign in to Office365.com using your corporate credentials to access the web-based management tools.


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#6 Txanquility

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Posted 11 August 2015 - 01:39 PM

Are you using an account they provide you, or your personal Microsoft account?

http://www.zdnet.com/article/office-365-subscribers-now-have-access-to-1-tb-of-onedrive-storage/
 

You sign in to Office365.com using your corporate credentials to access the web-based management tools.

 

 

I'm using a provided School O365 account which gives you 1TB the same as a business user.

 

Using a personal OneDrive (example@outlook.com) works fine using the built-in app. When I try using my School one it says 'This account does not exist' when infact it does, as I can login using the web interface with the same account.

 

Hope that clears it up a bit



#7 Aura

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Posted 11 August 2015 - 01:41 PM

Most likely because the client isn't configure properly to point at the server where your account is. That would be my guess.

Also:

Another difference is that the OneDrive client is built into Windows 8 (including RT and the 8.1 updates), but you’ll need to deploy the OneDrive for Business sync client to users. Or, you could provide instructions for downloading it, as they’ll likely want it on devices (like iPads, Android phones and, eventually, Macs) that you probably aren’t deploying apps to directly.


http://blog.pluralsight.com/microsoft-onedrive-for-business

Edited by Aura, 11 August 2015 - 01:42 PM.

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#8 Txanquility

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Posted 11 August 2015 - 02:40 PM

Most likely because the client isn't configure properly to point at the server where your account is. That would be my guess.

Also:
 

Another difference is that the OneDrive client is built into Windows 8 (including RT and the 8.1 updates), but you’ll need to deploy the OneDrive for Business sync client to users. Or, you could provide instructions for downloading it, as they’ll likely want it on devices (like iPads, Android phones and, eventually, Macs) that you probably aren’t deploying apps to directly.


http://blog.pluralsight.com/microsoft-onedrive-for-business

 

 

 

Thanks for the help Aura, I tried downloading the OneDrive for Business app but it doesn't install, due to me having Office 2013 installed.. hmm back to the drawing board!

 

We use OneDrive for student storage across site and so the integrated app would have been useful for when we migrate to Win 10



#9 Aura

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Posted 13 August 2015 - 10:28 AM

So you would have to uninstall Office 2013, and install Office 365 with OneDrive for Business I guess.

Good luck :)

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