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Am I infected? AVG detects IRP HOOK rootkit


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#1 sorakush

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Posted 10 August 2015 - 06:54 PM

So in the past two days my computer has been slow and freezes occasionally. I decided to run AVG and it has found 9 threats labeled IRP hook that wont delete on its own and I'm too afraid to manually remove ( Did virus scan last week and did not find anything). I also can not use system restore or roll back or start safemode for some odd reason. Additionally I ran malware bytes which found some PUP which I deleted and seemingly sped up my computer but AVG still detects the IRP HOOK. I believe I'm am infected. Please help.

 

Systems Specs

 

Windows 7

Intel processor i3 2.10 gHz CPU

64 Bit OS

4 Gb RAM



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#2 boopme

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Posted 11 August 2015 - 03:02 PM

With a rootkit it is best to repost your topic...

Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
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#3 sorakush

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Posted 12 August 2015 - 12:29 AM

Reposted thank you.



#4 quietman7

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Posted 12 August 2015 - 07:23 AM


Your new topic is posted here.

Now that your new topic is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the information or any log(s) you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take several days to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers but your topic will be reviewed and answered as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

I advise checking your new topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, please follow Step One and CLICK the link so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Good luck.
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