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Unknown Hardware Issue


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#1 AZBeagle

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Posted 10 August 2015 - 06:32 PM

I just completed a clean install of Windows 7 Pro.  When I go to Control Panel - Hardware - View Devices I see that I have a device with a yellow warning triangle on it.  If I right click and select Troubleshoot it tries to fix the driver issue, but it can't, and the final screen says Unknown Device doesn't have a driver - Not Fixed.  My question is how do I determine which device is the problem device?  As far as I can tell, all of my peripherals are working fine.  So I'm looking for a clue about how to figure out which device Windows 7 is not happy with.  Should I just remove the device using the device manager and see what happens, or is there a better way?  Thanks.



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#2 Captain_Chicken

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Posted 11 August 2015 - 07:36 AM

If all devices are working fine, there is nothing to worry about.

Would you mind providing a screenshot?


Spoiler

Spoiler

Spoiler

 


#3 AZBeagle

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Posted 11 August 2015 - 08:34 AM

As requested, here are a few screenshots that show the unknown device.

Attached Files



#4 hamluis

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Posted 11 August 2015 - 08:47 AM

Why the check mark for the HP printer?  I've never seen such.

 

But...I agree with the above...if everything seems to work properly, I would not worry about it.

 

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#5 dc3

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Posted 11 August 2015 - 08:52 AM

Look in the Device manager under Disk drives and see if there is a yellow warning.  The icon showing in Devices and Printers looks like an external HDD.  If there is a warning uninstall the driver and restart the computer to install a new driver.


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#6 AZBeagle

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Posted 11 August 2015 - 09:21 AM

My first thought was also that it was my external HDD, but it's not.  In the list of installed devices, my external HDD is fine.  The icon that is yellow-flagged is actually the PC itself.  The check mark on the printer just means that it is the default printer.






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