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My laptop (Dell 17R Inspiron 5720) isn't reading Blank DVDs


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#1 Brandonheat091

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Posted 10 August 2015 - 08:27 AM

My laptop (Dell 17R Inspiron 5720) has been working fine in reading and burning Blank DVDs, but recently I bought a new pack of Blank DVDs and my laptop isn't "reading" them for some reason and I can't figure out the problem. I have an old Blank DVD from the old pack I bought a while ago and it reads it just fine, the problem is with the new ones and I bought another pack thinking it was just a problem with first one I bought, but it seems it isn't. I'll post two pictures of the one that is working and the one that isn't.

This is an image of the Blank DVD that is working - http://i62.tinypic.com/8yaj5f.jpg

This is an image of the Blank DVD that isn't working - http://i57.tinypic.com/2dkireg.jpg

 

Anyone has any ideas? Is it possible that these Blank DVDs I bought recently are just not compatiable my with DVD drive, which is MATbleepA +- RW UJ8C1?

 



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#2 JohnC_21

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Posted 10 August 2015 - 10:56 AM

Download Nero's Infotool here. Place a disk in the drive and run Infotool. Look under the Disk tab. Does it show information for the disk? You can also look under the drive tab for info on your burner.

 

http://www.nero.com/enu/support-nero8-tools-utilities.html


Edited by JohnC_21, 10 August 2015 - 10:57 AM.


#3 Brandonheat091

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Posted 10 August 2015 - 01:06 PM

Download Nero's Infotool here. Place a disk in the drive and run Infotool. Look under the Disk tab. Does it show information for the disk? You can also look under the drive tab for info on your burner.

 

http://www.nero.com/enu/support-nero8-tools-utilities.html

 

I'll check it out thanks.



#4 RolandJS

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Posted 10 August 2015 - 01:09 PM

I ran into this problem some time ago; found out some packs just don't work with some CD-DVD reader/writers; tried a different brand, no more problems.  Can you try a different brand from a friend's stack?


Edited by RolandJS, 10 August 2015 - 01:10 PM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)

"I heard Spock finally got colander!"  "I believe the word is Kolinahr."  "Oh."


#5 YeahBleeping

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Posted 10 August 2015 - 01:14 PM

I agree with Roland I only buy Verbatim



#6 Brandonheat091

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Posted 10 August 2015 - 01:49 PM

I ran into this problem some time ago; found out some packs just don't work with some CD-DVD reader/writers; tried a different brand, no more problems.  Can you try a different brand from a friend's stack?

 

The thing is, I bought maxell and then Aone and both gave me the same problems, while ATi works like a charm but the problem is where I used to buy them they don't sell them anymore. I'm still confused why two different types didn't work


Edited by Brandonheat091, 10 August 2015 - 01:49 PM.


#7 YeahBleeping

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Posted 11 August 2015 - 08:04 AM

It could be your laser lenses' are dirty.  Maybe you should pick up a dvd cleaning kit and you will no longer have any problems.  But I am more certain that it is the quality of the dvd discs that is the problem here.



#8 RolandJS

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Posted 17 September 2015 - 12:25 PM

While cd/dvds appear to be equal, I hail from the older days when 5.25 floppy disks and 3.5 diskettes often were manufactured just enough differently...some worked better in nonIBM clones, some worked better in IBM computers; some computers were more sensitive to the track placement. Perhaps somebody can tell us if CDs and DVDs also have varying "track placements."

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)

"I heard Spock finally got colander!"  "I believe the word is Kolinahr."  "Oh."





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