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Computer freezes/Windows 7 stops working


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12 replies to this topic

#1 felove27

felove27

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Posted 09 August 2015 - 10:53 AM

My computer has been shutting down and restarting on its own.

Sometimes, it just freezes and I have to hold down the on/off button to shut it off.

The battery is useless so I removed it.

Not really getting consistent error messages..

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#2 dc3

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Posted 09 August 2015 - 11:35 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
================
 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 felove27

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Posted 09 August 2015 - 06:55 PM

Hello,
Thanks for you help! Hope I did everything correctly?
 
Here is the information from Speccy:
 
http://speccy.piriform.com/results/HQAOU7pqu50NhZdh8fls4mk
 
Here is the information from Mini-Toolbox:
MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Susan (administrator) on 09-08-2015 at 19:44:35
Running from "C:\Users\Susan\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HP Pavilion dv7 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Network
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/09/2015 07:13:57 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Windows\System32\wuapi.dll for one of the following reasons:  there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing.Windows closed the program Host Process for Windows Services because of this error.Program: Host Process for Windows Services File: C:\Windows\System32\wuapi.dll
The error value is listed in the Additional Data section.
User Action
1. Open the file again.  This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and It is on the network, our network administrator should verify that there is not a problem with the network and that the server can be contacted.  If it is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data:  Error value: C000009D, Disk type: 3
 
Error: (08/09/2015 07:13:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wuauserv, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: wuaueng.dll, version: 7.6.7601.18917, time stamp: 0x559eae44
Exception code: 0xc0000006
Fault offset: 0x0000000000135081
Faulting process id: 0x1364
Faulting application start time: 0xsvchost.exe_wuauserv0
Faulting application path: svchost.exe_wuauserv1
Faulting module path: svchost.exe_wuauserv2
Report Id: svchost.exe_wuauserv3
 
Error: (08/09/2015 07:11:59 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Windows\System32\wbem\WMIsvc.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing.
Windows closed the program Host Process for Windows Services because of this error.
Program: Host Process for Windows Services
File: C:\Windows\System32\wbem\WMIsvc.dll
The error value is listed in the Additional Data section.
User Action
1. Open the file again.  This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and it is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.  If it is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data:  Error value: C000009D, Disk type: 3
 
Error: (08/09/2015 07:11:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_Winmgmt, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2
Exception code: 0xc0000006
Fault offset: 0x00000000000290c2
Faulting process id: 0x234
Faulting application start time: 0xsvchost.exe_Winmgmt0
Faulting application path: svchost.exe_Winmgmt1
Faulting module path: svchost.exe_Winmgmt2
Report Id: svchost.exe_Winmgmt3
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Windows\System32\NlsData000c.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing.  Windows closed the program Microsoft Windows Search Indexer because of this error.
Program: Microsoft Windows Search Indexer
File: C:\Windows\System32\NlsData000c.dll
The error value is listed in the Additional Data section.
User Action
1. Open the file again.  This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and it is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.  If it is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk   is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data
Error value: C000009D.  Disk type: 3
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: SearchIndexer.exe, version: 7.0.7601.17610, time stamp: 0x4dc0d019
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556366fd
Exception code: 0xc0000006
Fault offset: 0x000000000000b3dd
Faulting process id: 0xf10
Faulting application start time: 0xSearchIndexer.exe0
Faulting application path: SearchIndexer.exe1
Faulting module path: SearchIndexer.exe2
Report Id: SearchIndexer.exe3
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Windows\System32\wuapi.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing.  Windows closed the program Host Process for Windows Services because of this error.
Program: Host Process for Windows Services
File: C:\Windows\System32\wuapi.dll
The error value is listed in the Additional Data section.
User Action
1. Open the file again.  This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and it is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.  If it is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data
Error value: C000009D.  Disk type: 3
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wuauserv, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: wuaueng.dll, version: 7.6.7601.18917, time stamp: 0x559eae44
Exception code: 0xc0000006
Fault offset: 0x0000000000135081
Faulting process id: 0x210
Faulting application start time: 0xsvchost.exe_wuauserv0
Faulting application path: svchost.exe_wuauserv1
Faulting module path: svchost.exe_wuauserv2
Report Id: svchost.exe_wuauserv3
 
Error: (08/09/2015 06:43:10 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Program Files (x86)\Norton Internet Security \Engine\22.5.2.15\FWCore.dll for one of the following reasons:  there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing.  Windows closed the program Norton Internet Security because of this error.  Program: Norton Internet Security File: C:\Program Files (x86)\Norton Internet Security\Engine\22.5.2.15\FWCore.dll
The error value is listed in the Additional Data section.
User Action
1. Open the file again.  This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and it is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.  If It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data
Error value: C000009D, Disk type: 3
 
Error: (08/09/2015 06:43:10 PM) (Source: Application Error) (User: )
Description: Faulting application name: NIS.exe, version: 13.0.2.6, time stamp: 0x55772924
Faulting module name: FWCORE.DLL, version: 22.5.2.15, time stamp: 0x55a7d124
Exception code: 0xc0000006
Fault offset: 0x0005a7a0
Faulting process id: 0x96c
Faulting application start time: 0xNIS.exe0
Faulting application path: NIS.exe1
Faulting module path: NIS.exe2
Report Id: NIS.exe3
 
System errors:
=============
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068
 
Microsoft Office Sessions:
=========================
Error: (08/09/2015 07:13:57 PM) (Source: Application Error)(User: )
Description: C:\Windows\System32\wuapi.dllHost Process for Windows ServicesC000009D3
 
Error: (08/09/2015 07:13:57 PM) (Source: Application Error)(User: )
Description: svchost.exe_wuauserv6.1.7600.163854a5bc3c1wuaueng.dll7.6.7601.18917559eae44c000000600000000001350
81136401d0d2f8d1bebc71  C:\Windows\system32\svchost.exec:\windows\system32\wuaueng.dll4f408e0a-
3eec-11e5-b97d-984be1b3000f
 
Error: (08/09/2015 07:11:59 PM) (Source: Application Error)(User: )
Description: C:\Windows\System32\wbem\WMIsvc.dllHost Process for Windows ServicesC000009D3
 
Error: (08/09/2015 07:11:59 PM) (Source: Application Error)(User: )
Description: svchost.exe_Winmgmt6.1.7600.163854a5bc3c1ntdll.dll6.1.7601.18869556366f2c000000600000000000290c22
3401d0d2f8143a7240C:\Windows\system32\svchost.exeC:\Windows\SYSTEM32\ntdll.dll08b4a5cb-3eec-11e5
-b97d-984be1b3000f
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error)(User: )
Description: C:\Windows\System32\NlsData000c.dllMicrosoft Windows Search IndexerC000009D3
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error)(User: )
Description: SearchIndexer.exe7.0.7601.176104dc0d019KERNELBASE.dll6.1.7601.18869556366fdc0000006000000000000b3
ddf1001d0d2f405997780C:\Windows\system32\SearchIndexer.exeC:\Windows\system32\KERNELBASE.dll48ca23b7-3ee8-11e5-9d4f-984be1b3000f
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error)(User: )
Description: C:\Windows\System32\wuapi.dllHost Process for Windows ServicesC000009D3
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error)(User: )
Description: svchost.exe_wuauserv6.1.7600.163854a5bc3c1wuaueng.dll7.6.7601.18917559eae44c000000600000000001350
8121001d0d2f4c8fdffe9C:\Windows\system32\svchost.exec:\windows\system32\wuaueng.dll48be3cd6-3ee8-11e5-9d4f-984be1b3000f
 
Error: (08/09/2015 06:43:10 PM) (Source: Application Error)(User: )
Description: C:\Program Files (x86)\Norton Internet Security\Engine\22.5.2.15\FWCore.dllNorton Internet SecurityC000009D3
 
Error: (08/09/2015 06:43:10 PM) (Source: Application Error)(User: )
Description: NIS.exe13.0.2.655772924FWCORE.DLL22.5.2.1555a7d124c00000060005a7a096c01d0d2f3fa88d1f9C:\Program 
Files (x86)\Norton Internet Security\Engine\22.5.2.15\NIS.exeC:\PROGRAM FILES (X86)\NORTON INTERNET SECURITY\ENGINE\22.5.2.15\ FWCORE.DLL022a70c5-3ee8-11e5-9d4f-984be1b3000f
 
=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
6500_E709_eDocs (HKLM-x32\...\{DE13432E-F0C1-4842-A5BA-CC997DA72A70}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
6500_E709_Help (HKLM-x32\...\{F185B35D-38E5-4D88-B275-15C8C7FC4357}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
6500_E709n (HKLM-x32\...\{83C57C58-FDD7-4d86-BFCC-9D31CC4EFA71}) (Version: 50.0.165.000 - Hewlett-Packard) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.2.0.2070 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM-x32\...\{3B834B54-EC4B-48E2-BFC6-03FF5DA06F62}) (Version: 11.5.8.612 - Adobe Systems, Inc)
Agatha Christie - Peril at End House (HKLM-x32\...\WT089362) (Version: 2.2.0.95 - WildTangent) Hidden
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
Amazon MP3 Downloader 1.0.17 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon Services LLC)
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.7.0.693 - Amazon Services LLC)
Amazon Music Importer (HKLM-x32\...\{3BAF1C25-33AA-AB09-0D89-1BAB227E5FB8}) (Version: 3.1.0 - Amazon Services LLC) Hidden
Amazon Music Importer (HKLM-x32\...\com.amazon.music.uploader) (Version: 3.1.0 - Amazon Services LLC)
Apple Application Support (HKLM-x32\...\{F5266D28-E0B2-4130-BFC5-EE155AD514DC}) (Version: 2.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI Catalyst Install Manager (HKLM\...\{9705720D-1EE1-BAEC-8DE8-D320386FD72F}) (Version: 3.0.790.0 - ATI Technologies, Inc.)
Bejeweled 2 Deluxe (HKLM-x32\...\WT087428) (Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{77F8A71E-3515-4832-B8B2-2F1EDBD2E0F1}) (Version: 7.0.609.0 - Microsoft Corporation)
Bing Rewards Client Installer (HKLM-x32\...\{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}) (Version: 16.0.345.0 - Microsoft Corporation) Hidden
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Blasterball 3 (HKLM-x32\...\WT089308) (Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{504CC891-B140-4E1B-860B-5E4C1DFBA9E3}) (Version: 2.0.5350 - K-NFB Reading Technology, Inc.)
Bounce Symphony (HKLM-x32\...\WT087330) (Version: 2.2.0.95 - WildTangent) Hidden

BPd_scan (HKLM-x32\...\{57F60D52-630B-43C5-BD20-176F5CD4EED6}) (Version: 3.00.0000 - Hewlett-Packard) Hidden
BPDSoftware (HKLM-x32\...\{38DAE5F5-EC70-4aa5-801B-D11CA0A33B41}) (Version: 50.0.165.000 - Hewlett-Packard) Hidden
BPDSoftware_Ini (HKLM-x32\...\{6CC080F1-2E00-41D5-BE47-A3BC784E9DFB}) (Version: 1.00.0000 - Hewlett-Packard) Hidden
BufferChm (HKLM-x32\...\{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}) (Version: 130.0.331.000 - Hewlett-Packard) Hidden
Build-a-lot 2 (HKLM-x32\...\WT087335) (Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (HKLM-x32\...\WT089359) (Version: 2.2.0.95 - WildTangent) Hidden
ccc-core-static (HKLM-x32\...\{B1951667-F3A9-9DD4-A05F-D1E03688D4A5}) (Version: 2010.0909.1412.23625 - ATI) Hidden
Chuzzle Deluxe (HKLM-x32\...\WT087453) (Version: 2.2.0.95 - WildTangent) Hidden
Contents (HKLM-x32\...\{F6A76E9C-C299-4CFA-AD2A-57FE9DD68B70}) (Version: 1.6.0.294 - Corel Corporation) Hidden
Corel PaintShop Photo Pro X3 (HKLM-x32\...\_{D1AEB5DB-04FA-489D-94EF-8600898B93EE}) (Version: 1.6.1.252 - Corel Corporation)
Corel PaintShop Photo Pro X3 (HKLM-x32\...\{DA4BF4BE-3CDC-43B5-BBDA-DDDA73103111}) (Version: 
 
1.00.0000 - Corel Corporation) Hidden
Corel VideoStudio Pro X3 (HKLM-x32\...\_{F072CA07-A781-45E4-9975-C033A73019CF}) (Version: 
 
1.6.0.294 - Corel Corporation)
CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 
 
7.0.3320 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - 
 
Microsoft) Hidden
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 130.0.0.0 - 
 
Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{2FF8C687-DB7D-4adc-A5DC-57983EC25046}) (Version: 130.0.465.000 - 
 
Hewlett-Packard) Hidden
DeviceIO (HKLM-x32\...\{F4E9851F-765E-40B7-9859-237C2724E62C}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT087536) (Version: 2.2.0.95 - WildTangent) Hidden
DIRECTV Player (HKLM-x32\...\{C199DEA2-657E-46C2-9FDB-7C1C068B6B35}) (Version: 5.2 - DIRECTV)
DocMgr (HKLM-x32\...\{92A51949-EE4C-466D-AAF0-99E74A49A63F}) (Version: 130.0.000.000 - Hewlett-
 
Packard) Hidden
DocProc (HKLM-x32\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 13.0.0.0 - Hewlett-
 
Packard) Hidden
Dora's World Adventure (HKLM-x32\...\WT087343) (Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) 
 
(Version: 4.2.4412 - Hewlett-Packard) Hidden
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-
 
2D3882E08EFF}) (Version: 4.2.4412 - Hewlett-Packard)
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - 
 
Hewlett-Packard)
Escape Rosecliff Island (HKLM-x32\...\WT087360) (Version: 2.2.0.95 - WildTangent) Hidden
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 
 
- Hewlett-Packard)
Farm Frenzy (HKLM-x32\...\WT089328) (Version: 2.2.0.95 - WildTangent) Hidden
FATE (HKLM-x32\...\WT087361) (Version: 2.2.0.95 - WildTangent) Hidden
Fax (HKLM-x32\...\{440B915A-0C85-45DB-92AE-75AE14704A64}) (Version: 130.0.418.000 - Hewlett-
 
Packard) Hidden
Fences Pro (HKLM\...\{10CD364B-FFCC-48BE-B469-B9622A033075}) (Version: 1.0.1.312 - Stardock 
 
Corporation) Hidden
Fences Pro (HKLM-x32\...\Fences Pro) (Version: 1.0.1.312.19219 - Stardock Corporation)
ffdshow [rev 2527] [2008-12-19] (HKLM-x32\...\ffdshow_is1) (Version: 1.0 - )
Final Drive Nitro (HKLM-x32\...\WT087362) (Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.125 - Google Inc.)
Google Drive (HKLM-x32\...\{6EA8B94E-D869-4D96-88DF-5E1ECE1D6876}) (Version: 1.23.9648.8824 - 
 
Google, Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) 
 
(Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) 
 
(Version: 7.5.6710.2136 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - 
 
Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - 
 
Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - 
 
Hewlett-Packard) Hidden
Heroes of Hellas 2 - Olympia (HKLM-x32\...\WT087372) (Version: 2.2.0.95 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 
 
1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{C84FFB07-C687-45CF-91C8-868DB8D8C8CD}) (Version: 4.0.10.1 - Hewlett-
 
Packard Company)
HP CloudDrive (HKLM-x32\...\ZumoDrive) (Version:  - Zecter Inc.)
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Documentation (HKLM-x32\...\{045C16AD-B2E5-43D0-BB51-2F1987D91038}) (Version: 1.1.3.1 - 
 
Hewlett-Packard)
HP DVB-T TV Tuner 8.0.64.43 (HKLM-x32\...\HP DVB-T TV Tuner) (Version: 8.0.64.43 - )
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.5 - WildTangent)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 
 
4.2.4521 - Hewlett-Packard)
HP MediaSmart Movies and TV (HKLM\...\{09BDCC02-80F2-4EFB-8F1B-A807D2C38E31}) (Version: 1.0.1.2 - 
 
Hewlett-Packard)
HP MediaSmart Music (HKLM-x32\...\InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}) (Version: 
 
4.2.4604 - Hewlett-Packard)
HP MediaSmart Photo (HKLM-x32\...\InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}) (Version: 
 
4.2.4513 - Hewlett-Packard)
HP MediaSmart SmartMenu (HKLM\...\{BE6725F2-6D15-477C-86C6-4522B8569D62}) (Version: 3.1.2.2 - 
 
Hewlett-Packard)
HP MediaSmart Video (HKLM-x32\...\InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}) (Version: 
 
4.2.4522 - Hewlett-Packard)
HP MediaSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) 
 
(Version: 4.2.3303 - Hewlett-Packard)
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{2EA3D6B2-157E-4112-A3AB-BF17E16661C3}) (Version: 
 
1.0.4.0 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0.2 - Hewlett-
 
Packard)
HP Officejet 6500 E709 Series (HKLM\...\{2E1B4B42-069F-4F53-9966-9B9B938D7FE5}) (Version: 13.0 - 
 
HP)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.4042 - HP Photo Creations 
 
Powered by RocketLife)
HP Power Manager (HKLM-x32\...\{872B1C80-38EC-4A31-A25C-980820593900}) (Version: 1.2.3 - 
 
Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{BB1C717E-376C-4AA1-8940-81BFC38D9778}) (Version: 2.4.4 - Hewlett-
 
Packard Company)
HP Setup (HKLM-x32\...\{53469506-A37E-4314-A9D9-38724EC23A75}) (Version: 8.4.4400.3525 - 
 
Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.0.12844.3519 - 
 
Hewlett-Packard Company)
HP SimplePass Identity Protection (HKLM\...\{5BF97E02-2F6A-412A-BB4D-B6E2DC65FCA7}) (Version: 
 
5.20.205 - DigitalPersona, Inc.)
HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP)
HP Software Framework (HKLM-x32\...\{6C302296-6129-4125-9FD6-2188ECD8814E}) (Version: 4.1.6.1 - 
 
Hewlett-Packard Company)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - 
 
HP)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - 
 
Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - 
 
Hewlett-Packard)
HP Wireless Assistant (HKLM\...\{13DCC2C7-454D-42F0-A892-E0E9A5DE4E67}) (Version: 4.0.10.0 - 
 
Hewlett-Packard Company)
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 
 
- Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{6B2FFB21-AC88-45C3-9A7D-4BB3E744EC91}) (Version: 130.0.371.000 - 
 
Hewlett-Packard) Hidden
Hulu Desktop (HKCU\...\HuluDesktop) (Version: 0.9.13 - Hulu LLC)
ICA (HKLM-x32\...\{D1AEB5DB-04FA-489D-94EF-8600898B93EE}) (Version: 1.6.1.252 - Corel 
 
Corporation) Hidden
ICA (HKLM-x32\...\{F072CA07-A781-45E4-9975-C033A73019CF}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6292.0 - IDT)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) 
 
(Version: 7.0.0.1118 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 
 
10.0.0.1046 - Intel Corporation)
IPM_PSP_Pro (HKLM-x32\...\{DCD941B6-F2E7-4FAF-B102-F7D4DE5FF99A}) (Version: 1.00.0000 - Corel 
 
Corporation) Hidden
IPM_VS_Pro (HKLM-x32\...\{FD67D9F3-FED6-4A2E-9D6C-8C8C44DEF8FF}) (Version: 13.0 - Corel 
 
Corporation) Hidden
ISCOM (HKLM-x32\...\{D1F80EFD-A032-4E8E-A367-70C44AD4DCE0}) (Version: 1.6.1.252 - Corel 
 
Corporation) Hidden
ISCOM (HKLM-x32\...\{FE661711-E392-4B3F-A4A7-02C747C09134}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - 
 
Oracle)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle 
 
Corporation)
Jewel Quest Solitaire 2 (HKLM-x32\...\WT087379) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 
 
15.4.3502.0922 - Microsoft Corporation) Hidden
LabelPrint (HKLM-x32\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3220 - CyberLink 
 
Corp.) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3220 
 
- CyberLink Corp.)
LeapFrog Connect (HKLM-x32\...\{F9233F02-5617-4BDC-8EC6-4B798EDFE6F4}) (Version: 4.2.9.15649 - 
 
LeapFrog) Hidden
LeapFrog Connect (HKLM-x32\...\UPCShell) (Version: 4.2.9.15649 - LeapFrog)
LeapFrog Tag Plugin (HKLM-x32\...\{40D356C5-3A12-488B-86BD-74E7ED15DC9C}) (Version: 4.2.9.15649 - 
 
LeapFrog) Hidden
Learning Lodge Navigator (HKLM-x32\...\VTechDownloadManager) (Version:  - VTech)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) 
 
(Version: 2.1.8.1057 - Malwarebytes Corporation)
MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - 
 
Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 
 
4.5.50938 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 
 
14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - 
 
Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-
 
AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-
 
3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) 
 
(Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) 
 
(Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-
 
13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-
 
913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-
 
B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14
 
-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-
 
BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06
 
-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9
 
-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-
 
6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-
 
8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 
 
2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MotoCast (HKLM-x32\...\{5401CEE8-3C2D-4835-A802-213306537FF4}) (Version: 2.0.31 - Motorola 
 
Mobility)
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - 
 
Motorola Mobility)
Motorola Device Software Update (HKLM-x32\...\{894AB83D-A9AF-4E54-BFF3-A7262A0A6C13}) (Version: 
 
13.09.3001 - Motorola Mobility) Hidden
MOTOROLA MEDIA LINK (HKLM-x32\...\{378397D6-FD32-4092-A854-6A75CB7EDA46}) (Version: 1.9.0002.0 - 
 
Motorola) Hidden
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{759E6A2F-1F01-45EF-A0C4-22F1B56CB975}) 
 
(Version: 6.3.0 - Motorola Mobility LLC)
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\{3023EBDA-BF1B-4831-B347-E5018555F26E}) 
 
(Version: 4.2.4412 - Hewlett-Packard) Hidden
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-
 
E5018555F26E}) (Version: 4.2.4412 - Hewlett-Packard)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 
 
4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 
 
4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 
 
- Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 
 
4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 
 
4.30.2117.0 - Microsoft Corporation)
Mystery P.I. - The London Caper (HKLM-x32\...\WT089299) (Version: 2.2.0.95 - WildTangent) Hidden
Network64 (HKLM\...\{05EFBF37-0E52-4579-875C-7EEF0DFB4FCB}) (Version: 130.0.579.000 - Hewlett-
 
Packard) Hidden
Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.221.000 - Hewlett-
 
Packard) Hidden
Norton Internet Security (HKLM-x32\...\NIS) (Version: 22.5.2.15 - Symantec Corporation)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - 
 
Symantec Corporation)
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
Octoshape add-in for Adobe Flash Player (HKCU\...\Octoshape add-in for Adobe Flash Player) 
 
(Version:  - )
Penguins! (HKLM-x32\...\WT087394) (Version: 2.2.0.95 - WildTangent) Hidden
PhotoNow! (HKLM-x32\...\{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 - CyberLink 
 
Corp.) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 
 
- CyberLink Corp.)
PictureMover (HKLM-x32\...\{264FE20A-757B-492a-B0C3-4009E2997D8A}) (Version: 3.5.0.33 - Hewlett-
 
Packard Company)
Plants vs. Zombies (HKLM-x32\...\WT087501) (Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - 
 
Microsoft Corporation)
Poker Superstars III (HKLM-x32\...\WT087395) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT087396) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT087397) (Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4419 - CyberLink 
 
Corp.) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4419 - 
 
CyberLink Corp.)
PowerDirector (HKLM-x32\...\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3320 - 
 
CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 
 
8.0.3320 - CyberLink Corp.)
ProductContext (HKLM-x32\...\{9129B46A-51F0-431b-9838-DF7272F3204E}) (Version: 50.0.165.000 - 
 
Hewlett-Packard) Hidden
PSPPContent (HKLM-x32\...\{DF8B9311-ADE7-4EDE-B121-326CAA3D225D}) (Version: 1.00.0000 - Corel 
 
Corporation) Hidden
PSPPRO_DCRAW (HKLM-x32\...\{DCF1928A-FC01-48E7-A7E6-4651D42EF6A1}) (Version: 13.0.0 - Corel 
 
Corporation) Hidden
PureHD (HKLM-x32\...\{F8423392-2296-4748-9B66-344432459632}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
PX Profile Update (HKLM-x32\...\{A4F629E5-EFDE-371E-33D5-8749A3A34704}) (Version: 1.00.1. - AMD) 
 
Hidden
QuickTime (HKLM-x32\...\{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}) (Version: 7.73.80.64 - Apple 
 
Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-
 
06DFEED9A476}) (Version: 7.23.623.2010 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 
 
6.1.7600.30122 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.3223 - 
 
CyberLink Corp.) Hidden
Revo Uninstaller 1.91 (HKLM-x32\...\Revo Uninstaller) (Version: 1.91 - VS Revo Group)
ROBLOX Player for Susan (HKCU\...\{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version:  - ROBLOX 
 
Corporation)
RoxioNow Player (HKLM-x32\...\{0EDEB615-1A60-425E-8306-0E10519C7B55}) (Version: 1.9.5.101 - 
 
RoxioNow)
Scan (HKLM-x32\...\{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}) (Version: 13.0.0.0 - Hewlett-Packard) 
 
Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-
 
003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) 
 
(Version:  - Microsoft)
Setup (HKLM-x32\...\{D1612A3D-0DCC-4055-BB6A-0036F31158A0}) (Version: 1.6.1.252 - Corel 
 
Corporation) Hidden
Setup (HKLM-x32\...\{F069C491-69E6-4D9B-9A0C-B7894A1FA97C}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Share (HKLM-x32\...\{F909BD3C-8684-4ACF-B7C3-33F4F9F901B7}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Share64 (HKLM\...\{F6246243-CF06-4E40-8A37-C3B537695C36}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
ShopAtHome.com Helper (HKLM-x32\...\ShopAtHome.com Helper) (Version: 7.0.4.17 - ShopAtHome.com)
SmartWebPrinting (HKLM-x32\...\{DC635845-46D3-404B-BCB1-FC4A91091AFA}) (Version: 130.0.457.000 - 
 
Hewlett-Packard) Hidden
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - 
 
Hewlett-Packard) Hidden
Status (HKLM-x32\...\{0EF5BEA9-B9D3-46d7-8958-FB69A0BAEACC}) (Version: 130.0.469.000 - Hewlett-
 
Packard) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.1.6.64 - Synaptics 
 
Incorporated)
Times Reader (HKLM-x32\...\{491ADA37-04EE-2ECE-9F86-DDC0106047AC}) (Version: 2.055 - The New York 
 
Times Company) Hidden
Times Reader (HKLM-x32\...\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1) 
 
(Version: 2.055 - The New York Times Company)
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-
 
Packard) Hidden
TrayApp (HKLM-x32\...\{1EC71BFB-01A3-4239-B6AF-B1AE656B15C0}) (Version: 130.0.422.000 - Hewlett-
 
Packard) Hidden
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin) (HKLM-x32\...\TagPlugin) 
 
(Version: 4.2.9.15649 - LeapFrog)
Validity Sensors DDK (HKLM\...\{426FAE9F-7373-496E-A215-9DB7EF4398CF}) (Version: 4.1.139.0 - 
 
Validity Sensors, Inc.)
Verizon Cloud (HKLM-x32\...\Verizon Cloud) (Version: 4.1.0 - Verizon Wireless)
VIO (HKLM-x32\...\{F95C8C1F-25BB-44EC-A7E6-5C17ABC6BC71}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Virtual Families (HKLM-x32\...\WT087414) (Version: 2.2.0.95 - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT089307) (Version: 2.2.0.95 - WildTangent) 
 
Hidden
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) 
 
(Version: 10.0.0.2 - AVG Technologies)
VSClassic (HKLM-x32\...\{FB0B6DDD-DF3E-4CD6-927C-724AB854E322}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
VSPro (HKLM-x32\...\{F206FEC3-F5DD-43FD-A8CF-9C46B8A6A92C}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
VTech Download Agent Library (HKLM-x32\...\{40C4903E-EDFB-4CAE-A611-41FEBA585921}) (Version: 
 
1.00.0000 - VTech) Hidden
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-
 
Packard) Hidden
Wheel of Fortune 2 (HKLM-x32\...\WT087415) (Version: 2.2.0.95 - WildTangent) Hidden
Widevine Media Optimizer IE 6.0.0 (HKCU\...\optimizer_ie) (Version: 6.0.0.12757 - Widevine 
 
Technologies)
Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0) (HKLM\...
 
\781745E87AFF80C0C1388CFF79D19ECAB2E9BB47) (Version: 11/05/2008 1.1.1.0 - LeapFrog)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...
 
\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft 
 
Corporation)
Windows Media Encoder 9 Series (HKLM-x32\...\Windows Media Encoder 9) (Version:  - )
Zuma Deluxe (HKLM-x32\...\WT087533) (Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 14%
Total physical RAM: 8173.86 MB
Available physical RAM: 6951.93 MB
Total Virtual: 16345.93 MB
Available Virtual: 14988.54 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:564.29 GB) (Free:376.94 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:31.59 GB) (Free:4.64 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\SUSAN-HP
 
Administrator            Guest                    Juliet                   
Susan                    
 
 
**** End of log ****
 

Hello,
Thanks for you help! Hope I did everything correctly?
 
Here is the information from Speccy:
 
http://speccy.piriform.com/results/HQAOU7pqu50NhZdh8fls4mk
 
 
 
Here is the information from Mini-Toolbox:
 
MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Susan (administrator) on 09-08-2015 at 19:44:35
Running from "C:\Users\Susan\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HP Pavilion dv7 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Network
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/09/2015 07:13:57 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Windows\System32\wuapi.dll for one of the 
 
following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the 
 
storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Host Process for Windows Services because of this error.
 
Program: Host Process for Windows Services
File: C:\Windows\System32\wuapi.dll
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that 
 
the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk 
 
is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, 
 
type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be 
 
damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: C000009D
Disk type: 3
 
Error: (08/09/2015 07:13:57 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wuauserv, version: 6.1.7600.16385, time 
 
stamp: 0x4a5bc3c1
Faulting module name: wuaueng.dll, version: 7.6.7601.18917, time stamp: 0x559eae44
Exception code: 0xc0000006
Fault offset: 0x0000000000135081
Faulting process id: 0x1364
Faulting application start time: 0xsvchost.exe_wuauserv0
Faulting application path: svchost.exe_wuauserv1
Faulting module path: svchost.exe_wuauserv2
Report Id: svchost.exe_wuauserv3
 
Error: (08/09/2015 07:11:59 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Windows\System32\wbem\WMIsvc.dll for one of the 
 
following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the 
 
storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Host Process for Windows Services because of this error.
 
Program: Host Process for Windows Services
File: C:\Windows\System32\wbem\WMIsvc.dll
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that 
 
the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk 
 
is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, 
 
type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be 
 
damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: C000009D
Disk type: 3
 
Error: (08/09/2015 07:11:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_Winmgmt, version: 6.1.7600.16385, time stamp: 
 
0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2
Exception code: 0xc0000006
Fault offset: 0x00000000000290c2
Faulting process id: 0x234
Faulting application start time: 0xsvchost.exe_Winmgmt0
Faulting application path: svchost.exe_Winmgmt1
Faulting module path: svchost.exe_Winmgmt2
Report Id: svchost.exe_Winmgmt3
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Windows\System32\NlsData000c.dll for one of the 
 
following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the 
 
storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Microsoft Windows Search Indexer because of this error.
 
Program: Microsoft Windows Search Indexer
File: C:\Windows\System32\NlsData000c.dll
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that 
 
the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk 
 
is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, 
 
type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be 
 
damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: C000009D
Disk type: 3
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: SearchIndexer.exe, version: 7.0.7601.17610, time stamp: 
 
0x4dc0d019
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556366fd
Exception code: 0xc0000006
Fault offset: 0x000000000000b3dd
Faulting process id: 0xf10
Faulting application start time: 0xSearchIndexer.exe0
Faulting application path: SearchIndexer.exe1
Faulting module path: SearchIndexer.exe2
Report Id: SearchIndexer.exe3
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Windows\System32\wuapi.dll for one of the 
 
following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the 
 
storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Host Process for Windows Services because of this error.
 
Program: Host Process for Windows Services
File: C:\Windows\System32\wuapi.dll
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that 
 
the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk 
 
is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, 
 
type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be 
 
damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: C000009D
Disk type: 3
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: svchost.exe_wuauserv, version: 6.1.7600.16385, time 
 
stamp: 0x4a5bc3c1
Faulting module name: wuaueng.dll, version: 7.6.7601.18917, time stamp: 0x559eae44
Exception code: 0xc0000006
Fault offset: 0x0000000000135081
Faulting process id: 0x210
Faulting application start time: 0xsvchost.exe_wuauserv0
Faulting application path: svchost.exe_wuauserv1
Faulting module path: svchost.exe_wuauserv2
Report Id: svchost.exe_wuauserv3
 
Error: (08/09/2015 06:43:10 PM) (Source: Application Error) (User: )
Description: Windows cannot access the file C:\Program Files (x86)\Norton Internet Security
 
\Engine\22.5.2.15\FWCore.dll for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the 
 
storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Norton Internet Security because of this error.
 
Program: Norton Internet Security
File: C:\Program Files (x86)\Norton Internet Security\Engine\22.5.2.15\FWCore.dll
 
The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
- It is on the network,
your network administrator should verify that there is not a problem with the network and that 
 
the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk 
 
is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, 
 
type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be 
 
damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.
 
Additional Data
Error value: C000009D
Disk type: 3
 
Error: (08/09/2015 06:43:10 PM) (Source: Application Error) (User: )
Description: Faulting application name: NIS.exe, version: 13.0.2.6, time stamp: 0x55772924
Faulting module name: FWCORE.DLL, version: 22.5.2.15, time stamp: 0x55a7d124
Exception code: 0xc0000006
Fault offset: 0x0005a7a0
Faulting process id: 0x96c
Faulting application start time: 0xNIS.exe0
Faulting application path: NIS.exe1
Faulting module path: NIS.exe2
Report Id: NIS.exe3
 
 
System errors:
=============
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start 
 
because of the following error: 
%%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start 
 
because of the following error: 
%%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start 
 
because of the following error: 
%%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start 
 
because of the following error: 
%%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start 
 
because of the following error: 
%%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start 
 
because of the following error: 
%%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start 
 
because of the following error: 
%%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start 
 
because of the following error: 
%%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start 
 
because of the following error: 
%%1068
 
Error: (08/09/2015 07:43:19 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start 
 
because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (08/09/2015 07:13:57 PM) (Source: Application Error)(User: )
Description: C:\Windows\System32\wuapi.dllHost Process for Windows ServicesC000009D3
 
Error: (08/09/2015 07:13:57 PM) (Source: Application Error)(User: )
Description: 
 
svchost.exe_wuauserv6.1.7600.163854a5bc3c1wuaueng.dll7.6.7601.18917559eae44c000000600000000001350
 
81136401d0d2f8d1bebc71C:\Windows\system32\svchost.exec:\windows\system32\wuaueng.dll4f408e0a-
 
3eec-11e5-b97d-984be1b3000f
 
Error: (08/09/2015 07:11:59 PM) (Source: Application Error)(User: )
Description: C:\Windows\System32\wbem\WMIsvc.dllHost Process for Windows ServicesC000009D3
 
Error: (08/09/2015 07:11:59 PM) (Source: Application Error)(User: )
Description: 
 
svchost.exe_Winmgmt6.1.7600.163854a5bc3c1ntdll.dll6.1.7601.18869556366f2c000000600000000000290c22
 
3401d0d2f8143a7240C:\Windows\system32\svchost.exeC:\Windows\SYSTEM32\ntdll.dll08b4a5cb-3eec-11e5
 
-b97d-984be1b3000f
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error)(User: )
Description: C:\Windows\System32\NlsData000c.dllMicrosoft Windows Search IndexerC000009D3
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error)(User: )
Description: 
 
SearchIndexer.exe7.0.7601.176104dc0d019KERNELBASE.dll6.1.7601.18869556366fdc0000006000000000000b3
 
ddf1001d0d2f405997780C:\Windows\system32\SearchIndexer.exeC:\Windows
 
\system32\KERNELBASE.dll48ca23b7-3ee8-11e5-9d4f-984be1b3000f
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error)(User: )
Description: C:\Windows\System32\wuapi.dllHost Process for Windows ServicesC000009D3
 
Error: (08/09/2015 06:45:08 PM) (Source: Application Error)(User: )
Description: 
 
svchost.exe_wuauserv6.1.7600.163854a5bc3c1wuaueng.dll7.6.7601.18917559eae44c000000600000000001350
 
8121001d0d2f4c8fdffe9C:\Windows\system32\svchost.exec:\windows\system32\wuaueng.dll48be3cd6-3ee8
 
-11e5-9d4f-984be1b3000f
 
Error: (08/09/2015 06:43:10 PM) (Source: Application Error)(User: )
Description: C:\Program Files (x86)\Norton Internet Security\Engine\22.5.2.15\FWCore.dllNorton 
 
Internet SecurityC000009D3
 
Error: (08/09/2015 06:43:10 PM) (Source: Application Error)(User: )
Description: 
 
NIS.exe13.0.2.655772924FWCORE.DLL22.5.2.1555a7d124c00000060005a7a096c01d0d2f3fa88d1f9C:\Program 
 
Files (x86)\Norton Internet Security\Engine\22.5.2.15\NIS.exeC:\PROGRAM FILES (X86)\NORTON 
 
INTERNET SECURITY\ENGINE\22.5.2.15\FWCORE.DLL022a70c5-3ee8-11e5-9d4f-984be1b3000f
 
 
=========================== Installed Programs ============================
 
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 
 
7.2.8 - Hewlett-Packard) Hidden
6500_E709_eDocs (HKLM-x32\...\{DE13432E-F0C1-4842-A5BA-CC997DA72A70}) (Version: 1.00.0000 - 
 
Hewlett-Packard) Hidden
6500_E709_Help (HKLM-x32\...\{F185B35D-38E5-4D88-B275-15C8C7FC4357}) (Version: 1.00.0000 - 
 
Hewlett-Packard) Hidden
6500_E709n (HKLM-x32\...\{83C57C58-FDD7-4d86-BFCC-9D31CC4EFA71}) (Version: 50.0.165.000 - 
 
Hewlett-Packard) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.2.0.2070 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.209 - 
 
Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe 
 
Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 
 
- Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (HKLM-x32\...\{3B834B54-EC4B-48E2-BFC6-03FF5DA06F62}) (Version: 
 
11.5.8.612 - Adobe Systems, Inc)
Agatha Christie - Peril at End House (HKLM-x32\...\WT089362) (Version: 2.2.0.95 - WildTangent) 
 
Hidden
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
Amazon MP3 Downloader 1.0.17 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon 
 
Services LLC)
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.7.0.693 - Amazon Services LLC)
Amazon Music Importer (HKLM-x32\...\{3BAF1C25-33AA-AB09-0D89-1BAB227E5FB8}) (Version: 3.1.0 - 
 
Amazon Services LLC) Hidden
Amazon Music Importer (HKLM-x32\...\com.amazon.music.uploader) (Version: 3.1.0 - Amazon Services 
 
LLC)
Apple Application Support (HKLM-x32\...\{F5266D28-E0B2-4130-BFC5-EE155AD514DC}) (Version: 2.3 - 
 
Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - 
 
Apple Inc.)
ATI Catalyst Install Manager (HKLM\...\{9705720D-1EE1-BAEC-8DE8-D320386FD72F}) (Version: 
 
3.0.790.0 - ATI Technologies, Inc.)
Bejeweled 2 Deluxe (HKLM-x32\...\WT087428) (Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{77F8A71E-3515-4832-B8B2-2F1EDBD2E0F1}) (Version: 7.0.609.0 - Microsoft 
 
Corporation)
Bing Rewards Client Installer (HKLM-x32\...\{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}) (Version: 
 
16.0.345.0 - Microsoft Corporation) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WT087328) (Version: 2.2.0.95 - WildTangent) Hidden
Blasterball 3 (HKLM-x32\...\WT089308) (Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{504CC891-B140-4E1B-860B-5E4C1DFBA9E3}) (Version: 2.0.5350 - K-NFB Reading 
 
Technology, Inc.)
Bounce Symphony (HKLM-x32\...\WT087330) (Version: 2.2.0.95 - WildTangent) Hidden
bpd_scan (HKLM-x32\...\{57F60D52-630B-43C5-BD20-176F5CD4EED6}) (Version: 3.00.0000 - Hewlett-
 
Packard) Hidden
BPDSoftware (HKLM-x32\...\{38DAE5F5-EC70-4aa5-801B-D11CA0A33B41}) (Version: 50.0.165.000 - 
 
Hewlett-Packard) Hidden
BPDSoftware_Ini (HKLM-x32\...\{6CC080F1-2E00-41D5-BE47-A3BC784E9DFB}) (Version: 1.00.0000 - 
 
Hewlett-Packard) Hidden
BufferChm (HKLM-x32\...\{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}) (Version: 130.0.331.000 - 
 
Hewlett-Packard) Hidden
Build-a-lot 2 (HKLM-x32\...\WT087335) (Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (HKLM-x32\...\WT089359) (Version: 2.2.0.95 - WildTangent) Hidden
ccc-core-static (HKLM-x32\...\{B1951667-F3A9-9DD4-A05F-D1E03688D4A5}) (Version: 
 
2010.0909.1412.23625 - ATI) Hidden
Chuzzle Deluxe (HKLM-x32\...\WT087453) (Version: 2.2.0.95 - WildTangent) Hidden
Contents (HKLM-x32\...\{F6A76E9C-C299-4CFA-AD2A-57FE9DD68B70}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Corel PaintShop Photo Pro X3 (HKLM-x32\...\_{D1AEB5DB-04FA-489D-94EF-8600898B93EE}) (Version: 
 
1.6.1.252 - Corel Corporation)
Corel PaintShop Photo Pro X3 (HKLM-x32\...\{DA4BF4BE-3CDC-43B5-BBDA-DDDA73103111}) (Version: 
 
1.00.0000 - Corel Corporation) Hidden
Corel VideoStudio Pro X3 (HKLM-x32\...\_{F072CA07-A781-45E4-9975-C033A73019CF}) (Version: 
 
1.6.0.294 - Corel Corporation)
CyberLink DVD Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 
 
7.0.3320 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - 
 
Microsoft) Hidden
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 130.0.0.0 - 
 
Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{2FF8C687-DB7D-4adc-A5DC-57983EC25046}) (Version: 130.0.465.000 - 
 
Hewlett-Packard) Hidden
DeviceIO (HKLM-x32\...\{F4E9851F-765E-40B7-9859-237C2724E62C}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT087536) (Version: 2.2.0.95 - WildTangent) Hidden
DIRECTV Player (HKLM-x32\...\{C199DEA2-657E-46C2-9FDB-7C1C068B6B35}) (Version: 5.2 - DIRECTV)
DocMgr (HKLM-x32\...\{92A51949-EE4C-466D-AAF0-99E74A49A63F}) (Version: 130.0.000.000 - Hewlett-
 
Packard) Hidden
DocProc (HKLM-x32\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 13.0.0.0 - Hewlett-
 
Packard) Hidden
Dora's World Adventure (HKLM-x32\...\WT087343) (Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\{FB4BB287-37F9-4E27-9C4D-2D3882E08EFF}) 
 
(Version: 4.2.4412 - Hewlett-Packard) Hidden
DVD Menu Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{FB4BB287-37F9-4E27-9C4D-
 
2D3882E08EFF}) (Version: 4.2.4412 - Hewlett-Packard)
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - 
 
Hewlett-Packard)
Escape Rosecliff Island (HKLM-x32\...\WT087360) (Version: 2.2.0.95 - WildTangent) Hidden
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 
 
- Hewlett-Packard)
Farm Frenzy (HKLM-x32\...\WT089328) (Version: 2.2.0.95 - WildTangent) Hidden
FATE (HKLM-x32\...\WT087361) (Version: 2.2.0.95 - WildTangent) Hidden
Fax (HKLM-x32\...\{440B915A-0C85-45DB-92AE-75AE14704A64}) (Version: 130.0.418.000 - Hewlett-
 
Packard) Hidden
Fences Pro (HKLM\...\{10CD364B-FFCC-48BE-B469-B9622A033075}) (Version: 1.0.1.312 - Stardock 
 
Corporation) Hidden
Fences Pro (HKLM-x32\...\Fences Pro) (Version: 1.0.1.312.19219 - Stardock Corporation)
ffdshow [rev 2527] [2008-12-19] (HKLM-x32\...\ffdshow_is1) (Version: 1.0 - )
Final Drive Nitro (HKLM-x32\...\WT087362) (Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.125 - Google Inc.)
Google Drive (HKLM-x32\...\{6EA8B94E-D869-4D96-88DF-5E1ECE1D6876}) (Version: 1.23.9648.8824 - 
 
Google, Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) 
 
(Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) 
 
(Version: 7.5.6710.2136 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - 
 
Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - 
 
Google Inc.) Hidden
GPBaseService2 (HKLM-x32\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - 
 
Hewlett-Packard) Hidden
Heroes of Hellas 2 - Olympia (HKLM-x32\...\WT087372) (Version: 2.2.0.95 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 
 
1.00.0000 - Hewlett-Packard Company) Hidden
HP 3D DriveGuard (HKLM\...\{C84FFB07-C687-45CF-91C8-868DB8D8C8CD}) (Version: 4.0.10.1 - Hewlett-
 
Packard Company)
HP CloudDrive (HKLM-x32\...\ZumoDrive) (Version:  - Zecter Inc.)
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Documentation (HKLM-x32\...\{045C16AD-B2E5-43D0-BB51-2F1987D91038}) (Version: 1.1.3.1 - 
 
Hewlett-Packard)
HP DVB-T TV Tuner 8.0.64.43 (HKLM-x32\...\HP DVB-T TV Tuner) (Version: 8.0.64.43 - )
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.1.5 - WildTangent)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 
 
4.2.4521 - Hewlett-Packard)
HP MediaSmart Movies and TV (HKLM\...\{09BDCC02-80F2-4EFB-8F1B-A807D2C38E31}) (Version: 1.0.1.2 - 
 
Hewlett-Packard)
HP MediaSmart Music (HKLM-x32\...\InstallShield_{91A34181-9FAD-43AB-A35F-E7A8945B7E1C}) (Version: 
 
4.2.4604 - Hewlett-Packard)
HP MediaSmart Photo (HKLM-x32\...\InstallShield_{6DAF8CDC-9B04-413B-A0F2-BCC13CF8A5BF}) (Version: 
 
4.2.4513 - Hewlett-Packard)
HP MediaSmart SmartMenu (HKLM\...\{BE6725F2-6D15-477C-86C6-4522B8569D62}) (Version: 3.1.2.2 - 
 
Hewlett-Packard)
HP MediaSmart Video (HKLM-x32\...\InstallShield_{D12E3E7F-1B13-4933-A915-16C7DD37A095}) (Version: 
 
4.2.4522 - Hewlett-Packard)
HP MediaSmart Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) 
 
(Version: 4.2.3303 - Hewlett-Packard)
HP MediaSmart/TouchSmart Netflix (HKLM-x32\...\{2EA3D6B2-157E-4112-A3AB-BF17E16661C3}) (Version: 
 
1.0.4.0 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.0.2 - Hewlett-
 
Packard)
HP Officejet 6500 E709 Series (HKLM\...\{2E1B4B42-069F-4F53-9966-9B9B938D7FE5}) (Version: 13.0 - 
 
HP)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.4042 - HP Photo Creations 
 
Powered by RocketLife)
HP Power Manager (HKLM-x32\...\{872B1C80-38EC-4A31-A25C-980820593900}) (Version: 1.2.3 - 
 
Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{BB1C717E-376C-4AA1-8940-81BFC38D9778}) (Version: 2.4.4 - Hewlett-
 
Packard Company)
HP Setup (HKLM-x32\...\{53469506-A37E-4314-A9D9-38724EC23A75}) (Version: 8.4.4400.3525 - 
 
Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.0.12844.3519 - 
 
Hewlett-Packard Company)
HP SimplePass Identity Protection (HKLM\...\{5BF97E02-2F6A-412A-BB4D-B6E2DC65FCA7}) (Version: 
 
5.20.205 - DigitalPersona, Inc.)
HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP)
HP Software Framework (HKLM-x32\...\{6C302296-6129-4125-9FD6-2188ECD8814E}) (Version: 4.1.6.1 - 
 
Hewlett-Packard Company)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - 
 
HP)
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - 
 
Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - 
 
Hewlett-Packard)
HP Wireless Assistant (HKLM\...\{13DCC2C7-454D-42F0-A892-E0E9A5DE4E67}) (Version: 4.0.10.0 - 
 
Hewlett-Packard Company)
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 
 
- Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{6B2FFB21-AC88-45C3-9A7D-4BB3E744EC91}) (Version: 130.0.371.000 - 
 
Hewlett-Packard) Hidden
Hulu Desktop (HKCU\...\HuluDesktop) (Version: 0.9.13 - Hulu LLC)
ICA (HKLM-x32\...\{D1AEB5DB-04FA-489D-94EF-8600898B93EE}) (Version: 1.6.1.252 - Corel 
 
Corporation) Hidden
ICA (HKLM-x32\...\{F072CA07-A781-45E4-9975-C033A73019CF}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6292.0 - IDT)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) 
 
(Version: 7.0.0.1118 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 
 
10.0.0.1046 - Intel Corporation)
IPM_PSP_Pro (HKLM-x32\...\{DCD941B6-F2E7-4FAF-B102-F7D4DE5FF99A}) (Version: 1.00.0000 - Corel 
 
Corporation) Hidden
IPM_VS_Pro (HKLM-x32\...\{FD67D9F3-FED6-4A2E-9D6C-8C8C44DEF8FF}) (Version: 13.0 - Corel 
 
Corporation) Hidden
ISCOM (HKLM-x32\...\{D1F80EFD-A032-4E8E-A367-70C44AD4DCE0}) (Version: 1.6.1.252 - Corel 
 
Corporation) Hidden
ISCOM (HKLM-x32\...\{FE661711-E392-4B3F-A4A7-02C747C09134}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - 
 
Oracle)
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle 
 
Corporation)
Jewel Quest Solitaire 2 (HKLM-x32\...\WT087379) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 
 
15.4.3502.0922 - Microsoft Corporation) Hidden
LabelPrint (HKLM-x32\...\{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3220 - CyberLink 
 
Corp.) Hidden
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3220 
 
- CyberLink Corp.)
LeapFrog Connect (HKLM-x32\...\{F9233F02-5617-4BDC-8EC6-4B798EDFE6F4}) (Version: 4.2.9.15649 - 
 
LeapFrog) Hidden
LeapFrog Connect (HKLM-x32\...\UPCShell) (Version: 4.2.9.15649 - LeapFrog)
LeapFrog Tag Plugin (HKLM-x32\...\{40D356C5-3A12-488B-86BD-74E7ED15DC9C}) (Version: 4.2.9.15649 - 
 
LeapFrog) Hidden
Learning Lodge Navigator (HKLM-x32\...\VTechDownloadManager) (Version:  - VTech)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) 
 
(Version: 2.1.8.1057 - Malwarebytes Corporation)
MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - 
 
Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 
 
4.5.50938 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 
 
14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - 
 
Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-
 
AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-
 
3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) 
 
(Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) 
 
(Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-
 
13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-
 
913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-
 
B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14
 
-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-
 
BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06
 
-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9
 
-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-
 
6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-
 
8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 
 
2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MotoCast (HKLM-x32\...\{5401CEE8-3C2D-4835-A802-213306537FF4}) (Version: 2.0.31 - Motorola 
 
Mobility)
Motorola Device Manager (HKLM-x32\...\{28DB8373-C1BB-444F-A427-A55585A12ED7}) (Version: 2.4.5 - 
 
Motorola Mobility)
Motorola Device Software Update (HKLM-x32\...\{894AB83D-A9AF-4E54-BFF3-A7262A0A6C13}) (Version: 
 
13.09.3001 - Motorola Mobility) Hidden
MOTOROLA MEDIA LINK (HKLM-x32\...\{378397D6-FD32-4092-A854-6A75CB7EDA46}) (Version: 1.9.0002.0 - 
 
Motorola) Hidden
Motorola Mobile Drivers Installation 6.3.0 (HKLM\...\{759E6A2F-1F01-45EF-A0C4-22F1B56CB975}) 
 
(Version: 6.3.0 - Motorola Mobility LLC)
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\{3023EBDA-BF1B-4831-B347-E5018555F26E}) 
 
(Version: 4.2.4412 - Hewlett-Packard) Hidden
Movie Theme Pack for HP MediaSmart Video (HKLM-x32\...\InstallShield_{3023EBDA-BF1B-4831-B347-
 
E5018555F26E}) (Version: 4.2.4412 - Hewlett-Packard)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 
 
4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 
 
4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 
 
- Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2721691) (HKLM-x32\...\{355B5AC0-CEEE-42C5-AD4D-7F3CFD806C36}) (Version: 
 
4.30.2114.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 
 
4.30.2117.0 - Microsoft Corporation)
Mystery P.I. - The London Caper (HKLM-x32\...\WT089299) (Version: 2.2.0.95 - WildTangent) Hidden
Network64 (HKLM\...\{05EFBF37-0E52-4579-875C-7EEF0DFB4FCB}) (Version: 130.0.579.000 - Hewlett-
 
Packard) Hidden
Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.221.000 - Hewlett-
 
Packard) Hidden
Norton Internet Security (HKLM-x32\...\NIS) (Version: 22.5.2.15 - Symantec Corporation)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - 
 
Symantec Corporation)
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
Octoshape add-in for Adobe Flash Player (HKCU\...\Octoshape add-in for Adobe Flash Player) 
 
(Version:  - )
Penguins! (HKLM-x32\...\WT087394) (Version: 2.2.0.95 - WildTangent) Hidden
PhotoNow! (HKLM-x32\...\{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 - CyberLink 
 
Corp.) Hidden
PhotoNow! (HKLM-x32\...\InstallShield_{D36DD326-7280-11D8-97C8-000129760CBE}) (Version: 1.1.7717 
 
- CyberLink Corp.)
PictureMover (HKLM-x32\...\{264FE20A-757B-492a-B0C3-4009E2997D8A}) (Version: 3.5.0.33 - Hewlett-
 
Packard Company)
Plants vs. Zombies (HKLM-x32\...\WT087501) (Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - 
 
Microsoft Corporation)
Poker Superstars III (HKLM-x32\...\WT087395) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT087396) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT087397) (Version: 2.2.0.95 - WildTangent) Hidden
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4419 - CyberLink 
 
Corp.) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.4419 - 
 
CyberLink Corp.)
PowerDirector (HKLM-x32\...\{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3320 - 
 
CyberLink Corp.) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 
 
8.0.3320 - CyberLink Corp.)
ProductContext (HKLM-x32\...\{9129B46A-51F0-431b-9838-DF7272F3204E}) (Version: 50.0.165.000 - 
 
Hewlett-Packard) Hidden
PSPPContent (HKLM-x32\...\{DF8B9311-ADE7-4EDE-B121-326CAA3D225D}) (Version: 1.00.0000 - Corel 
 
Corporation) Hidden
PSPPRO_DCRAW (HKLM-x32\...\{DCF1928A-FC01-48E7-A7E6-4651D42EF6A1}) (Version: 13.0.0 - Corel 
 
Corporation) Hidden
PureHD (HKLM-x32\...\{F8423392-2296-4748-9B66-344432459632}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
PX Profile Update (HKLM-x32\...\{A4F629E5-EFDE-371E-33D5-8749A3A34704}) (Version: 1.00.1. - AMD) 
 
Hidden
QuickTime (HKLM-x32\...\{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}) (Version: 7.73.80.64 - Apple 
 
Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-
 
06DFEED9A476}) (Version: 7.23.623.2010 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 
 
6.1.7600.30122 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.3223 - 
 
CyberLink Corp.) Hidden
Revo Uninstaller 1.91 (HKLM-x32\...\Revo Uninstaller) (Version: 1.91 - VS Revo Group)
ROBLOX Player for Susan (HKCU\...\{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version:  - ROBLOX 
 
Corporation)
RoxioNow Player (HKLM-x32\...\{0EDEB615-1A60-425E-8306-0E10519C7B55}) (Version: 1.9.5.101 - 
 
RoxioNow)
Scan (HKLM-x32\...\{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}) (Version: 13.0.0.0 - Hewlett-Packard) 
 
Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-
 
003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) 
 
(Version:  - Microsoft)
Setup (HKLM-x32\...\{D1612A3D-0DCC-4055-BB6A-0036F31158A0}) (Version: 1.6.1.252 - Corel 
 
Corporation) Hidden
Setup (HKLM-x32\...\{F069C491-69E6-4D9B-9A0C-B7894A1FA97C}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Share (HKLM-x32\...\{F909BD3C-8684-4ACF-B7C3-33F4F9F901B7}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Share64 (HKLM\...\{F6246243-CF06-4E40-8A37-C3B537695C36}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
ShopAtHome.com Helper (HKLM-x32\...\ShopAtHome.com Helper) (Version: 7.0.4.17 - ShopAtHome.com)
SmartWebPrinting (HKLM-x32\...\{DC635845-46D3-404B-BCB1-FC4A91091AFA}) (Version: 130.0.457.000 - 
 
Hewlett-Packard) Hidden
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - 
 
Hewlett-Packard) Hidden
Status (HKLM-x32\...\{0EF5BEA9-B9D3-46d7-8958-FB69A0BAEACC}) (Version: 130.0.469.000 - Hewlett-
 
Packard) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.1.6.64 - Synaptics 
 
Incorporated)
Times Reader (HKLM-x32\...\{491ADA37-04EE-2ECE-9F86-DDC0106047AC}) (Version: 2.055 - The New York 
 
Times Company) Hidden
Times Reader (HKLM-x32\...\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1) 
 
(Version: 2.055 - The New York Times Company)
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-
 
Packard) Hidden
TrayApp (HKLM-x32\...\{1EC71BFB-01A3-4239-B6AF-B1AE656B15C0}) (Version: 130.0.422.000 - Hewlett-
 
Packard) Hidden
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin) (HKLM-x32\...\TagPlugin) 
 
(Version: 4.2.9.15649 - LeapFrog)
Validity Sensors DDK (HKLM\...\{426FAE9F-7373-496E-A215-9DB7EF4398CF}) (Version: 4.1.139.0 - 
 
Validity Sensors, Inc.)
Verizon Cloud (HKLM-x32\...\Verizon Cloud) (Version: 4.1.0 - Verizon Wireless)
VIO (HKLM-x32\...\{F95C8C1F-25BB-44EC-A7E6-5C17ABC6BC71}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
Virtual Families (HKLM-x32\...\WT087414) (Version: 2.2.0.95 - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT089307) (Version: 2.2.0.95 - WildTangent) 
 
Hidden
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) 
 
(Version: 10.0.0.2 - AVG Technologies)
VSClassic (HKLM-x32\...\{FB0B6DDD-DF3E-4CD6-927C-724AB854E322}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
VSPro (HKLM-x32\...\{F206FEC3-F5DD-43FD-A8CF-9C46B8A6A92C}) (Version: 1.6.0.294 - Corel 
 
Corporation) Hidden
VTech Download Agent Library (HKLM-x32\...\{40C4903E-EDFB-4CAE-A611-41FEBA585921}) (Version: 
 
1.00.0000 - VTech) Hidden
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-
 
Packard) Hidden
Wheel of Fortune 2 (HKLM-x32\...\WT087415) (Version: 2.2.0.95 - WildTangent) Hidden
Widevine Media Optimizer IE 6.0.0 (HKCU\...\optimizer_ie) (Version: 6.0.0.12757 - Widevine 
 
Technologies)
Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0) (HKLM\...
 
\781745E87AFF80C0C1388CFF79D19ECAB2E9BB47) (Version: 11/05/2008 1.1.1.0 - LeapFrog)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...
 
\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft 
 
Corporation)
Windows Media Encoder 9 Series (HKLM-x32\...\Windows Media Encoder 9) (Version:  - )
Zuma Deluxe (HKLM-x32\...\WT087533) (Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 14%
Total physical RAM: 8173.86 MB
Available physical RAM: 6951.93 MB
Total Virtual: 16345.93 MB
Available Virtual: 14988.54 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:564.29 GB) (Free:376.94 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:31.59 GB) (Free:4.64 GB) NTFS
 
========================= Users: ========================================
User accounts for \\SUSAN-HP
 
Administrator            Guest                    Juliet                   
Susan                    
 
**** End of log ****


Edited by hamluis, 11 August 2015 - 10:36 AM.


#4 felove27

felove27
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Posted 09 August 2015 - 07:03 PM

Here is the "mini-dump" information from Mini-Toolbox.

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Susan (administrator) on 09-08-2015 at 20:01:38
Running from "C:\Users\Susan\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: HP Pavilion dv7 Notebook PC Manufacturer: Hewlett-Packard
Boot Mode: Network
***************************************************************************
========================= Minidump Files ==================================
 
C:\Windows\Minidump\031515-143458-01.dmp
C:\Windows\Minidump\050915-81104-01.dmp
C:\Windows\Minidump\050915-88374-01.dmp
C:\Windows\Minidump\060815-102024-01.dmp
C:\Windows\Minidump\060815-102882-01.dmp
C:\Windows\Minidump\060815-103740-01.dmp
 
**** End of log ****
 
 
I had left it off by mistake in the first post. :)


#5 dc3

dc3

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Posted 10 August 2015 - 09:30 AM

Please run chkdsk /r
 
Chkdsk /r checks for bad sectors on the hdd and recovers any readable information.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png, then type in cmd in the Search programs and files box.  When cmd is seen in Programs above the Search box right click on it, then click on Run as administrator.
 
You will see a screen similar to the one below.
 
Screenshot2.jpg
 
Type in chkdsk c: /r then press Enter.  Please notice the space between the chkdsk and the /r.
 
You will receieve the message "CHKDSK cannot be run because it is in use by another process.  Would you like to schedule this volume to be checked the next time the system restarts?  <Y/N>".
 
Type in Y and press Enter.
 
Restart your computer to start the scan.
 
This will take a while to run, please be patient and allow it to complete the scan.
 
When the scan is finished please download and run ListChkdskResult.
 
This will open Notepad with the results of the chkdsk scan.  Please copy and then paste this log in your topic.

Edited by dc3, 10 August 2015 - 09:31 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 Captain_Chicken

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Posted 11 August 2015 - 08:29 AM

Hi felove27 :welcome: 

Follow the instructions below please.

3Al62Pm.pngMiniToolBox

  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator;
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      B8oLpa3.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

Spoiler

Spoiler

Spoiler

 


#7 felove27

felove27
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Posted 11 August 2015 - 10:10 AM

Hello,

Not sure the scan got to finish before the computer shut down/restarted itself...but here are the results for what was actually scanned.

 

ListChkdskResult by SleepyDude v0.1.7 Beta | 21-09-2013
 
------< Log generate on 8/11/2015 11:08:43 AM >------
Category: 0
Computer Name: Susan-HP
Event Code: 1001
Record Number: 113009
Source Name: Microsoft-Windows-Wininit
Time Written: 08-11-2015 @ 01:51:19
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
A disk check has been scheduled.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 5)...
Attribute record of type 0x80 and instance tag 0x3 is cross linked
starting at 0x40834 for possibly 0xe0 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x3
in file 0x5f95 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 24469.
Attribute record of type 0x80 and instance tag 0x3 is cross linked
starting at 0x2e2917 for possibly 0x60 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x3
in file 0x5f97 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 24471.
  445952 file records processed.                                         
 
File verification completed.
  1270 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 5)...
  549836 index entries processed.                                        
 
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
  1 unindexed files scanned.                                        
 
CHKDSK is recovering remaining unindexed files.
  1 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 5)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 44 unused index entries from index $SII of file 0x9.
Cleaning up 44 unused index entries from index $SDH of file 0x9.
Cleaning up 44 unused security descriptors.
Security descriptor verification completed.
Inserting data attribute into file 24469.
Inserting data attribute into file 24471.
  51945 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  35226760 USN bytes processed.                                            
 
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
Read failure with status 0xc00000b5 at offset 0x13df748000 for 0x10000 bytes.
Read failure with status 0xc00000b5 at offset 0x13df754000 for 0x1000 bytes.
Windows replaced bad clusters in file 216942
of name \Windows\winsxs\AM4FE7~1.217\tquery.dll.
Read failure with status 0xc00000b5 at offset 0xad15e8000 for 0x10000 bytes.
Read failure with status 0xc00000b5 at offset 0xab0e63000 for 0xa000 bytes.
Read failure with status 0xc00000b5 at offset 0xab0e65000 for 0x1000 bytes.
Windows replaced bad clusters in file 259083
of name \Windows\System32\wuapi.dll.
Read failure with status 0xc00000b5 at offset 0x1426023000 for 0x10000 bytes.
Read failure with status 0xc00000b5 at offset 0x1426027000 for 0x1000 bytes.
Read failure with status 0xc00000b5 at offset 0x1426068000 for 0x10000 bytes.
Read failure with status 0xc00000b5 at offset 0x1426068000 for 0x1000 bytes.
Read failure with status 0xc00000b5 at offset 0x1426069000 for 0x10000 bytes.
Windows replaced bad clusters in file 265734
of name \Users\Susan\Pictures\2013\SEPTEM~1\IMF4FE~1.JPG.
  445936 files processed.                                                
 
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
  98810368 free clusters processed.                                        
 
Free space verification is complete.
Adding 4 bad clusters to the Bad Clusters File.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 195725716 KB in 261808 files.
    165108 KB in 51945 indexes.
        16 KB in bad sectors.
    567655 KB in use by the system.
     65536 KB occupied by the log file.
 395241472 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
  98810368 allocation units available on disk.
 
Internal Info:
00 ce 06 00 a6 c9 04 00 99 91 08 00 00 00 00 00  ................
2b 2a 00 00 47 00 00 00 00 00 00 00 00 00 00 00  +*..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: Susan-HP
Event Code: 1001
Record Number: 112637
Source Name: Microsoft-Windows-Wininit
Time Written: 08-08-2015 @ 14:43:33
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
  445952 file records processed.                                         
 
File verification completed.
  1244 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
  549536 index entries processed.                                        
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 81 unused index entries from index $SII of file 0x9.
Cleaning up 81 unused index entries from index $SDH of file 0x9.
Cleaning up 81 unused security descriptors.
Security descriptor verification completed.
  51793 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  35020800 USN bytes processed.                                            
 
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 195209188 KB in 259515 files.
    164408 KB in 51794 indexes.
         0 KB in bad sectors.
    567455 KB in use by the system.
     65536 KB occupied by the log file.
 395758916 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
  98939729 allocation units available on disk.
 
Internal Info:
00 ce 06 00 19 c0 04 00 24 7f 08 00 00 00 00 00  ........$.......
21 2a 00 00 47 00 00 00 00 00 00 00 00 00 00 00  !*..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: Susan-HP
Event Code: 1001
Record Number: 112005
Source Name: Microsoft-Windows-Wininit
Time Written: 07-27-2015 @ 16:24:16
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x411799 for possibly 0x1 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x2e76f is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 190319.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x11724e for possibly 0xa clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x4ea94 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 322196.
  445952 file records processed.                                         
 
File verification completed.
  1496 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
The file reference 0x3d300000000127e of index entry 659B4E03-0000233A.eml of index $I30
with parent 0x5191f is not the same as 0x3d100000000127e.
Deleting index entry 659B4E03-0000233A.eml in index $I30 of file 334111.
The file reference 0x3d300000000127e of index entry 659B4E~1.EML of index $I30
with parent 0x5191f is not the same as 0x3d100000000127e.
Deleting index entry 659B4E~1.EML in index $I30 of file 334111.
  550638 index entries processed.                                        
 
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
  2 unindexed files scanned.                                        
 
Recovering orphaned file trigger.dat (193022) into directory file 24178.
CHKDSK is recovering remaining unindexed files.
  1 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 122 unused index entries from index $SII of file 0x9.
Cleaning up 122 unused index entries from index $SDH of file 0x9.
Cleaning up 122 unused security descriptors.
Security descriptor verification completed.
Inserting data attribute into file 190319.
Inserting data attribute into file 322196.
  52346 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
The remaining of an USN page at offset 0x244397528 in file 0x15569
should be filled with zeros.
The USN Journal entry at offset 0x244398000 and length 0x2a274310 crosses
the page boundary.
The USN Journal entry at offset 0x244399000 and length 0x7beb7400 crosses
the page boundary.
The remaining of an USN page at offset 0x2443f30f0 in file 0x15569
should be filled with zeros.
The USN Journal entry at offset 0x2443f4000 and length 0xc6c9cebc crosses
the page boundary.
The USN Journal entry at offset 0x2443f5000 and length 0xc6c9cebc crosses
the page boundary.
The USN Journal entry at offset 0x2443f6000 and length 0xc6c9cebc crosses
the page boundary.
The USN Journal entry at offset 0x2443f7000 and length 0xc6c9cebc crosses
the page boundary.
The USN Journal entry at offset 0x2443f8000 and length 0xc6c9cebc crosses
the page boundary.
Repairing Usn Journal file record segment.
  37119168 USN bytes processed.                                            
 
Usn Journal verification completed.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 203258000 KB in 285671 files.
    179820 KB in 52346 indexes.
         0 KB in bad sectors.
    569391 KB in use by the system.
     65536 KB occupied by the log file.
 387692756 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
  96923189 allocation units available on disk.
 
Internal Info:
00 ce 06 00 6d 28 05 00 85 43 09 00 00 00 00 00  ....m(...C......
16 2a 00 00 47 00 00 00 00 00 00 00 00 00 00 00  .*..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: SUSAN-HP
Event Code: 1001
Record Number: 110837
Source Name: Microsoft-Windows-Wininit
Time Written: 07-20-2015 @ 12:35:33
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
  445952 file records processed.                                         
 
File verification completed.
  1511 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
The multi-sector header signature for VCN 0x0 of index $I30
in file 0xfde7 is incorrect.
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
Correcting error in index $I30 for file 64999.
The index bitmap $I30 in file 0xfde7 is incorrect.
Correcting error in index $I30 for file 64999.
The down pointer of current index entry with length 0x18 is invalid.
00 00 00 00 00 00 00 00 18 00 00 00 03 00 00 00  ................
ff ff ff ff ff ff ff ff 6e bf 00 81 44 04 ca 01  ........n...D...
7f 92 28 7c 44 04 ca 01 a0 84 77 25 57 7c cb 01  ..(|D.....w%W|..
Sorting index $I30 in file 64999.
The multi-sector header signature for VCN 0x0 of index $I30
in file 0x3fcff is incorrect.
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
Correcting error in index $I30 for file 261375.
The index bitmap $I30 in file 0x3fcff is incorrect.
Correcting error in index $I30 for file 261375.
The down pointer of current index entry with length 0x18 is invalid.
00 00 00 00 00 00 00 00 18 00 00 00 03 00 00 00  ................
ff ff ff ff ff ff ff ff c4 ef 7d 77 8b 49 ce 01  ..........}w.I..
00 c7 56 e9 2a 35 ce 01 c2 58 e2 cc c3 b8 ce 01  ..V.*5...X......
Sorting index $I30 in file 261375.
The file reference 0x2ff00000000fde7 of index entry dmrc.idx of index $I30
with parent 0x5e5ed is not the same as 0x30000000000fde7.
Deleting index entry dmrc.idx in index $I30 of file 386541.
  550848 index entries processed.                                        
 
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file 0B81DD~1 (64999) into directory file 31324.
Recovering orphaned file 0B81DDEA-FFD3-46F8-85EA-C3C03113D52B (64999) into directory file 31324.
Recovering orphaned file SQ_{97BE988E-A5AE-4707-BA38-5136B2C623A6} (182976) into directory file 165329.
There is no DOS file name attribute in file 0x2cac0.
Correcting minor file name errors in file 182976.
Recovering orphaned file dmrc.idx (261286) into directory file 386541.
Recovering orphaned file CBSPRO~1.DLL (261300) into directory file 64999.
Recovering orphaned file CbsProvider.dll (261300) into directory file 64999.
Recovering orphaned file COMPAT~1.DLL (261316) into directory file 64999.
Recovering orphaned file CompatProvider.dll (261316) into directory file 64999.
Recovering orphaned file DismCore.dll (261325) into directory file 64999.
Recovering orphaned file DISMCO~1.DLL (261340) into directory file 64999.
Recovering orphaned file DismCorePS.dll (261340) into directory file 64999.
Recovering orphaned file DismHost.exe (261344) into directory file 64999.
Recovering orphaned file DismProv.dll (261370) into directory file 64999.
Recovering orphaned file DMIPRO~1.DLL (261372) into directory file 64999.
Recovering orphaned file DmiProvider.dll (261372) into directory file 64999.
Recovering orphaned file en-US (261375) into directory file 64999.
Recovering orphaned file CBSPRO~1.MUI (261379) into directory file 261375.
Recovering orphaned file CbsProvider.dll.mui (261379) into directory file 261375.
Recovering orphaned file COMPAT~1.MUI (261410) into directory file 261375.
Recovering orphaned file CompatProvider.dll.mui (261410) into directory file 261375.
Recovering orphaned file DISMCO~1.MUI (261414) into directory file 261375.
Recovering orphaned file DismCore.dll.mui (261414) into directory file 261375.
Recovering orphaned file DISMPR~1.MUI (261417) into directory file 261375.
Recovering orphaned file DismProv.dll.mui (261417) into directory file 261375.
Recovering orphaned file DMIPRO~1.MUI (261529) into directory file 261375.
Recovering orphaned file DmiProvider.dll.mui (261529) into directory file 261375.
Recovering orphaned file FOLDER~1.MUI (261541) into directory file 261375.
Recovering orphaned file FolderProvider.dll.mui (261541) into directory file 261375.
Recovering orphaned file INTLPR~1.MUI (261570) into directory file 261375.
Recovering orphaned file IntlProvider.dll.mui (261570) into directory file 261375.
Recovering orphaned file LOGPRO~1.MUI (261632) into directory file 261375.
Recovering orphaned file LogProvider.dll.mui (261632) into directory file 261375.
Recovering orphaned file MSIPRO~1.MUI (261729) into directory file 261375.
Recovering orphaned file MsiProvider.dll.mui (261729) into directory file 261375.
Recovering orphaned file OSPROV~1.MUI (261731) into directory file 261375.
Recovering orphaned file OSProvider.dll.mui (261731) into directory file 261375.
Recovering orphaned file SMIPRO~1.MUI (261743) into directory file 261375.
Recovering orphaned file SmiProvider.dll.mui (261743) into directory file 261375.
Recovering orphaned file TRANSM~1.MUI (261753) into directory file 261375.
Recovering orphaned file TransmogProvider.dll.mui (261753) into directory file 261375.
Recovering orphaned file UNATTE~1.MUI (261863) into directory file 261375.
Recovering orphaned file UnattendProvider.dll.mui (261863) into directory file 261375.
Recovering orphaned file WIMPRO~1.MUI (262143) into directory file 261375.
Recovering orphaned file WimProvider.dll.mui (262143) into directory file 261375.
Recovering orphaned file FOLDER~1.DLL (262147) into directory file 64999.
Recovering orphaned file FolderProvider.dll (262147) into directory file 64999.
Recovering orphaned file INTLPR~1.DLL (262160) into directory file 64999.
Recovering orphaned file IntlProvider.dll (262160) into directory file 64999.
Recovering orphaned file LOGPRO~1.DLL (262184) into directory file 64999.
Recovering orphaned file LogProvider.dll (262184) into directory file 64999.
Recovering orphaned file MSIPRO~1.DLL (262203) into directory file 64999.
Recovering orphaned file MsiProvider.dll (262203) into directory file 64999.
Recovering orphaned file OSPROV~1.DLL (262234) into directory file 64999.
Recovering orphaned file OSProvider.dll (262234) into directory file 64999.
Recovering orphaned file SMIPRO~1.DLL (262274) into directory file 64999.
Recovering orphaned file SmiProvider.dll (262274) into directory file 64999.
Recovering orphaned file TRANSM~1.DLL (262323) into directory file 64999.
Recovering orphaned file TransmogProvider.dll (262323) into directory file 64999.
Recovering orphaned file UNATTE~1.DLL (262331) into directory file 64999.
Recovering orphaned file UnattendProvider.dll (262331) into directory file 64999.
Recovering orphaned file WIMPRO~1.DLL (262335) into directory file 64999.
Recovering orphaned file WimProvider.dll (262335) into directory file 64999.
  36 unindexed files scanned.                                        
 
Recovering orphaned file wdscore.dll (262376) into directory file 64999.
CHKDSK is recovering remaining unindexed files.
  1 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 91 unused index entries from index $SII of file 0x9.
Cleaning up 91 unused index entries from index $SDH of file 0x9.
Cleaning up 91 unused security descriptors.
Security descriptor verification completed.
  52449 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
The remaining of an USN page at offset 0x2416238a0 in file 0x15569
should be filled with zeros.
The USN Journal entry at offset 0x241624000 and length 0x35336534 crosses
the page boundary.
The USN Journal entry at offset 0x241625000 and length 0x20202053 crosses
the page boundary.
The USN Journal entry at offset 0x241626000 and length 0x2e312e36 crosses
the page boundary.
The USN Journal entry at offset 0x241627000 and length 0x20797469 crosses
the page boundary.
The USN Journal entry at offset 0x241628000 and length 0x5f343664 crosses
the page boundary.
The USN Journal entry at offset 0x241629000 and length 0x38393962 crosses
the page boundary.
The USN Journal entry at offset 0x24162a000 and length 0x20202053 crosses
the page boundary.
Repairing Usn Journal file record segment.
  36635040 USN bytes processed.                                            
 
Usn Journal verification completed.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 204243952 KB in 285117 files.
    180428 KB in 52451 indexes.
         0 KB in bad sectors.
    569043 KB in use by the system.
     65536 KB occupied by the log file.
 386706544 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
  96676636 allocation units available on disk.
 
Internal Info:
00 ce 06 00 ab 26 05 00 76 3e 09 00 00 00 00 00  .....&..v>......
ab 29 00 00 47 00 00 00 00 00 00 00 00 00 00 00  .)..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: Susan-HP
Event Code: 1001
Record Number: 109951
Source Name: Microsoft-Windows-Wininit
Time Written: 07-04-2015 @ 16:29:14
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
  445952 file records processed.                                         
 
File verification completed.
  1470 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
  549208 index entries processed.                                        
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 202 unused index entries from index $SII of file 0x9.
Cleaning up 202 unused index entries from index $SDH of file 0x9.
Cleaning up 202 unused security descriptors.
Security descriptor verification completed.
  51629 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  34553240 USN bytes processed.                                            
 
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 202577844 KB in 277415 files.
    175228 KB in 51630 indexes.
         0 KB in bad sectors.
    566915 KB in use by the system.
     65536 KB occupied by the log file.
 388379980 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
  97094995 allocation units available on disk.
 
Internal Info:
00 ce 06 00 61 05 05 00 e4 fe 08 00 00 00 00 00  ....a...........
ab 29 00 00 47 00 00 00 00 00 00 00 00 00 00 00  .)..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: Susan-HP
Event Code: 1001
Record Number: 107845
Source Name: Microsoft-Windows-Wininit
Time Written: 06-03-2015 @ 23:35:02
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
  445952 file records processed.                                         
 
File verification completed.
  1443 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
  547044 index entries processed.                                        
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 43 unused index entries from index $SII of file 0x9.
Cleaning up 43 unused index entries from index $SDH of file 0x9.
Cleaning up 43 unused security descriptors.
Security descriptor verification completed.
  50547 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
The remaining of an USN page at offset 0x234032238 in file 0x15569
should be filled with zeros.
The remaining of an USN page at offset 0x234033e60 in file 0x15569
should be filled with zeros.
Repairing Usn Journal file record segment.
  34579472 USN bytes processed.                                            
 
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 203299416 KB in 272397 files.
    172856 KB in 50548 indexes.
         0 KB in bad sectors.
    567187 KB in use by the system.
     65536 KB occupied by the log file.
 387660508 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
  96915127 allocation units available on disk.
 
Internal Info:
00 ce 06 00 8d ed 04 00 07 d5 08 00 00 00 00 00  ................
a0 29 00 00 47 00 00 00 00 00 00 00 00 00 00 00  .)..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: Susan-HP
Event Code: 1001
Record Number: 107296
Source Name: Microsoft-Windows-Wininit
Time Written: 05-27-2015 @ 00:44:28
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
  445952 file records processed.                                         
 
File verification completed.
  1445 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
The file reference 0xbd00000002b9c8 of index entry _SYM_CFW_IMPERSONATION_87DD3E93-4051-497b-9325-C0CE11C3941EG of index $I30
with parent 0x55514 is not the same as 0xbe00000002b9c8.
Deleting index entry _SYM_CFW_IMPERSONATION_87DD3E93-4051-497b-9325-C0CE11C3941EG in index $I30 of file 349460.
The file reference 0xbd00000002b9c8 of index entry _SYM_C~1 of index $I30
with parent 0x55514 is not the same as 0xbe00000002b9c8.
Deleting index entry _SYM_C~1 in index $I30 of file 349460.
  546596 index entries processed.                                        
 
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
  1 unindexed files scanned.                                        
 
Recovering orphaned file IRONST~1.LOG (178632) into directory file 349507.
Recovering orphaned file IronState.dat.log (178632) into directory file 349507.
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 129 unused index entries from index $SII of file 0x9.
Cleaning up 129 unused index entries from index $SDH of file 0x9.
Cleaning up 129 unused security descriptors.
Security descriptor verification completed.
  50323 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  35660840 USN bytes processed.                                            
 
Usn Journal verification completed.
Correcting errors in the master file table's (MFT) BITMAP attribute.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 202826268 KB in 276348 files.
    173864 KB in 50324 indexes.
         0 KB in bad sectors.
    567887 KB in use by the system.
     65536 KB occupied by the log file.
 388131948 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
  97032987 allocation units available on disk.
 
Internal Info:
00 ce 06 00 1c fc 04 00 fc e9 08 00 00 00 00 00  ................
9f 29 00 00 47 00 00 00 00 00 00 00 00 00 00 00  .)..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: Susan-HP
Event Code: 1001
Record Number: 105162
Source Name: Microsoft-Windows-Wininit
Time Written: 04-22-2015 @ 22:19:44
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x23ff for possibly 0x8 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x2355e is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 144734.
Attribute record of type 0x80 and instance tag 0x0 is cross linked
starting at 0x16e2789 for possibly 0x12 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x0
in file 0x2c8ef is already in use.
The attribute of type 0x80 and instance tag 0x0 in file 0x2c8ef
has allocated length of 0x7280000 instead of 0x6f00000.
Deleted corrupt attribute list entry
with type code 128 in file 182511.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x15000000023964.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 145764.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x1000000002c755.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 182101.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x1100000002cce0.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 183520.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x1200000002ccf1.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 183537.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x1d00000002cf57.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 184151.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x4e00000002db76.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 187254.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x1500000002f943.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 194883.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x2500000002ff17.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 196375.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x5500000002ff1d.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 196381.
Deleted corrupt attribute list entry
with type code 128 in file 196374.
Unable to find child frs 0x2d0f1 with sequence number 0x199.
Attribute record of type 0x80 and instance tag 0x0 is cross linked
starting at 0x160edd7 for possibly 0x15 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x0
in file 0x2ff16 is already in use.
The attribute of type 0x80 and instance tag 0x0 in file 0x2ff16
has allocated length of 0x3520000 instead of 0x2fc0000.
Deleted corrupt attribute list entry
with type code 128 in file 196374.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x1900000002ff18.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 196376.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x2b100000002ff1a.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 196378.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x9200000002ff48.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 196424.
The attribute of type 0x80 and instance tag 0x0 in file 0x55547
has allocated length of 0x5488000 instead of 0x5480000.
Deleted corrupt attribute list entry
with type code 128 in file 349511.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x3d00000003a968.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 239976.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x2600000003d608.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 251400.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x3600000004fa12.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 326162.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x1300000005f286.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 389766.
Unable to locate attribute with instance tag 0x0 and segment
reference 0xf00000006a1c4.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 434628.
  445952 file records processed.                                         
 
File verification completed.
Deleting orphan file record segment 145764.
Deleting orphan file record segment 182101.
Deleting orphan file record segment 239976.
Deleting orphan file record segment 251400.
Deleting orphan file record segment 326162.
  1422 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
The file reference 0x18300000002d0f1 of index entry 315x300_COMP[1].f4v of index $I30
with parent 0x101bf is not the same as 0x19900000002d0f1.
Deleting index entry 315x300_COMP[1].f4v in index $I30 of file 65983.
The file reference 0x18300000002d0f1 of index entry 315X30~1.F4V of index $I30
with parent 0x101bf is not the same as 0x19900000002d0f1.
Deleting index entry 315X30~1.F4V in index $I30 of file 65983.
The file reference 0x1900000002f8a4 of index entry 27708_315x300_v2[1].flv of index $I30
with parent 0x104b4 is not the same as 0x2300000002f8a4.
Deleting index entry 27708_315x300_v2[1].flv in index $I30 of file 66740.
The file reference 0x1900000002f8a4 of index entry 27708_~1.FLV of index $I30
with parent 0x104b4 is not the same as 0x2300000002f8a4.
Deleting index entry 27708_~1.FLV in index $I30 of file 66740.
Index entry zone[1].js of index $I30 in file 0x105ed points to unused file 0x2c755.
Deleting index entry zone[1].js in index $I30 of file 67053.
Index entry ZONE_1~1.JS of index $I30 in file 0x105ed points to unused file 0x2c755.
Deleting index entry ZONE_1~1.JS in index $I30 of file 67053.
The file reference 0x7000000002da64 of index entry cm-jewels-2-300x250[1].f4v of index $I30
with parent 0x106d2 is not the same as 0x7200000002da64.
Deleting index entry cm-jewels-2-300x250[1].f4v in index $I30 of file 67282.
The file reference 0xab00000002db71 of index entry cm-jewels-2-300x250[2].f4v of index $I30
with parent 0x106d2 is not the same as 0xae00000002db71.
Deleting index entry cm-jewels-2-300x250[2].f4v in index $I30 of file 67282.
The file reference 0x7000000002da64 of index entry CM-JEW~1.F4V of index $I30
with parent 0x106d2 is not the same as 0x7200000002da64.
Deleting index entry CM-JEW~1.F4V in index $I30 of file 67282.
The file reference 0xab00000002db71 of index entry CM-JEW~2.F4V of index $I30
with parent 0x106d2 is not the same as 0xae00000002db71.
Deleting index entry CM-JEW~2.F4V in index $I30 of file 67282.
The file reference 0x3700000002da28 of index entry we-riley-300x250[1].f4v of index $I30
with parent 0x106d2 is not the same as 0x3900000002da28.
Deleting index entry we-riley-300x250[1].f4v in index $I30 of file 67282.
The file reference 0x3700000002da28 of index entry WE-RIL~1.F4V of index $I30
with parent 0x106d2 is not the same as 0x3900000002da28.
Deleting index entry WE-RIL~1.F4V in index $I30 of file 67282.
The file reference 0x3100000002f42d of index entry cm-jewels-2-300x250[1].f4v of index $I30
with parent 0x111e2 is not the same as 0x3500000002f42d.
Deleting index entry cm-jewels-2-300x250[1].f4v in index $I30 of file 70114.
The file reference 0x3100000002f42d of index entry CM-JEW~1.F4V of index $I30
with parent 0x111e2 is not the same as 0x3500000002f42d.
Deleting index entry CM-JEW~1.F4V in index $I30 of file 70114.
The file reference 0x2a00000002f485 of index entry wgp_brett_tiffany_315x300_v1[1].f4v of index $I30
with parent 0x111e2 is not the same as 0x2b00000002f485.
Deleting index entry wgp_brett_tiffany_315x300_v1[1].f4v in index $I30 of file 70114.
The file reference 0x2a00000002f485 of index entry WGP_BR~1.F4V of index $I30
with parent 0x111e2 is not the same as 0x2b00000002f485.
Deleting index entry WGP_BR~1.F4V in index $I30 of file 70114.
The file reference 0x2700000002f8ab of index entry Nicole_MadisonV2[1].f4v of index $I30
with parent 0x355b2 is not the same as 0x2a00000002f8ab.
Deleting index entry Nicole_MadisonV2[1].f4v in index $I30 of file 218546.
The file reference 0x2700000002f8ab of index entry NICOLE~1.F4V of index $I30
with parent 0x355b2 is not the same as 0x2a00000002f8ab.
Deleting index entry NICOLE~1.F4V in index $I30 of file 218546.
The file reference 0x4800000002fee8 of index entry cm-jewels-2-300x250[1].f4v of index $I30
with parent 0x355b6 is not the same as 0x4900000002fee8.
Deleting index entry cm-jewels-2-300x250[1].f4v in index $I30 of file 218550.
The file reference 0x8100000002fee9 of index entry cm-jewels-2-300x250[2].f4v of index $I30
with parent 0x355b6 is not the same as 0x8200000002fee9.
Deleting index entry cm-jewels-2-300x250[2].f4v in index $I30 of file 218550.
The file reference 0x1300000002feea of index entry cm-jewels-2-300x250[3].f4v of index $I30
with parent 0x355b6 is not the same as 0x1400000002feea.
Deleting index entry cm-jewels-2-300x250[3].f4v in index $I30 of file 218550.
The file reference 0x4800000002fee8 of index entry CM-JEW~1.F4V of index $I30
with parent 0x355b6 is not the same as 0x4900000002fee8.
Deleting index entry CM-JEW~1.F4V in index $I30 of file 218550.
The file reference 0x8100000002fee9 of index entry CM-JEW~2.F4V of index $I30
with parent 0x355b6 is not the same as 0x8200000002fee9.
Deleting index entry CM-JEW~2.F4V in index $I30 of file 218550.
The file reference 0x1300000002feea of index entry CM-JEW~3.F4V of index $I30
with parent 0x355b6 is not the same as 0x1400000002feea.
Deleting index entry CM-JEW~3.F4V in index $I30 of file 218550.
  546054 index entries processed.                                        
 
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file sql843D.tmp (185321) into directory file 28376.
Recovering orphaned file IMAGE5~1.JPG (185347) into directory file 66740.
Recovering orphaned file image5447598[1].jpg (185347) into directory file 66740.
Recovering orphaned file sql845D.tmp (196383) into directory file 28376.
Recovering orphaned file ads[6].htm (196392) into directory file 218546.
Recovering orphaned file ADS_6_~1.HTM (196392) into directory file 218546.
  5 unindexed files scanned.                                        
 
CHKDSK is recovering remaining unindexed files.
  1 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 49 unused index entries from index $SII of file 0x9.
Cleaning up 49 unused index entries from index $SDH of file 0x9.
Cleaning up 49 unused security descriptors.
Security descriptor verification completed.
Inserting data attribute into file 144734.
Inserting data attribute into file 182511.
Inserting data attribute into file 196374.
Inserting data attribute into file 349511.
  50056 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  35528784 USN bytes processed.                                            
 
Usn Journal verification completed.
Correcting errors in the master file table's (MFT) BITMAP attribute.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 188969216 KB in 273074 files.
    174548 KB in 50054 indexes.
         0 KB in bad sectors.
    567723 KB in use by the system.
     65536 KB occupied by the log file.
 401988480 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
 100497120 allocation units available on disk.
 
Internal Info:
00 ce 06 00 44 ee 04 00 82 d1 08 00 00 00 00 00  ....D...........
01 27 00 00 47 00 00 00 00 00 00 00 00 00 00 00  .'..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: Susan-HP
Event Code: 1001
Record Number: 104727
Source Name: Microsoft-Windows-Wininit
Time Written: 04-16-2015 @ 02:14:18
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
  445952 file records processed.                                         
 
File verification completed.
  1678 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
  546036 index entries processed.                                        
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 123 unused index entries from index $SII of file 0x9.
Cleaning up 123 unused index entries from index $SDH of file 0x9.
Cleaning up 123 unused security descriptors.
Security descriptor verification completed.
  50043 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
The remaining of an USN page at offset 0x222ee4488 in file 0x15569
should be filled with zeros.
The USN Journal entry at offset 0x222ee5000 and length 0x6e696268 crosses
the page boundary.
Repairing Usn Journal file record segment.
  35871176 USN bytes processed.                                            
 
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 190196976 KB in 273718 files.
    174424 KB in 50044 indexes.
         0 KB in bad sectors.
    568115 KB in use by the system.
     65536 KB occupied by the log file.
 400760452 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
 100190113 allocation units available on disk.
 
Internal Info:
00 ce 06 00 be f0 04 00 8a d6 08 00 00 00 00 00  ................
00 27 00 00 47 00 00 00 00 00 00 00 00 00 00 00  .'..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: SUSAN-HP
Event Code: 1001
Record Number: 102309
Source Name: Microsoft-Windows-Wininit
Time Written: 03-15-2015 @ 05:57:07
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
  445952 file records processed.                                         
 
File verification completed.
  1398 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
Unable to locate the file name attribute of index entry MSS.log
of index $I30 with parent 0xb8c in file 0x189f.
Deleting index entry MSS.log in index $I30 of file 2956.
Unable to locate the file name attribute of index entry MSStmp.log
of index $I30 with parent 0xb8c in file 0x1143.
Deleting index entry MSStmp.log in index $I30 of file 2956.
Index entry PAD2CB~1.MUM of index $I30 in file 0x7510 points to unused file 0x4bdd1.
Deleting index entry PAD2CB~1.MUM in index $I30 of file 29968.
Index entry PAD2CD~1.CAT of index $I30 in file 0x7510 points to unused file 0x2c099.
Deleting index entry PAD2CD~1.CAT in index $I30 of file 29968.
  544484 index entries processed.                                        
 
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file MSStmp.log (2957) into directory file 2956.
Recovering orphaned file MSS.log (4419) into directory file 2956.
Recovering orphaned file MSS016F4.log (6303) into directory file 2956.
Recovering orphaned file PABD76~1.MUM (88947) into directory file 29968.
Recovering orphaned file Package_for_KB2300535_RTM~31bf3856ad364e35~amd64~~6.1.1.0.mum (88947) into directory file 29968.
Recovering orphaned file PA009D~1.CAT (99218) into directory file 29968.
Recovering orphaned file Package_for_KB2388210~31bf3856ad364e35~amd64~~6.1.1.1.cat (99218) into directory file 29968.
Recovering orphaned file PA8B78~1.CAT (179628) into directory file 29968.
Recovering orphaned file Package_for_KB2487426_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat (179628) into directory file 29968.
Recovering orphaned file PA724C~1.MUM (179630) into directory file 29968.
Recovering orphaned file Package_for_KB2487426_SP1~31bf3856ad364e35~amd64~~6.1.1.0.mum (179630) into directory file 29968.
  8 unindexed files scanned.                                        
 
Recovering orphaned file E33C08~1.CAT (269056) into directory file 37557.
Recovering orphaned file e33c089f5558c51a1aa918464aa7f96d3eb92d5768bbcf8f99e4343a325de3ee.cat (269056) into directory file 37557.
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 446 unused index entries from index $SII of file 0x9.
Cleaning up 446 unused index entries from index $SDH of file 0x9.
Cleaning up 446 unused security descriptors.
Security descriptor verification completed.
  49267 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
The USN Journal entry at offset 0x218118000 and length 0xf9810c74 crosses
the page boundary.
The USN Journal entry at offset 0x218119000 and length 0x824548b crosses
the page boundary.
The USN Journal entry at offset 0x21811a000 and length 0x2eb8b8ff crosses
the page boundary.
The USN Journal entry at offset 0x21811b000 and length 0x81e8006a crosses
the page boundary.
The USN Journal entry at offset 0x21811c000 and length 0x1001f921 crosses
the page boundary.
The USN Journal entry at offset 0x21811d000 and length 0x6d3a4848 crosses
the page boundary.
Repairing Usn Journal file record segment.
  35243576 USN bytes processed.                                            
 
Usn Journal verification completed.
Correcting errors in the master file table's (MFT) BITMAP attribute.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 186247728 KB in 265474 files.
    167576 KB in 49268 indexes.
         0 KB in bad sectors.
    567495 KB in use by the system.
     65536 KB occupied by the log file.
 404717168 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
 101179292 allocation units available on disk.
 
Internal Info:
00 ce 06 00 82 cd 04 00 92 93 08 00 00 00 00 00  ................
f0 26 00 00 47 00 00 00 00 00 00 00 00 00 00 00  .&..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: Susan-HP
Event Code: 1001
Record Number: 101947
Source Name: Microsoft-Windows-Wininit
Time Written: 03-14-2015 @ 23:18:22
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
Attribute record of type 0x80 and instance tag 0x0 is cross linked
starting at 0x1bd47e1 for possibly 0x16 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x0
in file 0x6755d is already in use.
The attribute of type 0x80 and instance tag 0x0 in file 0x6755d
has allocated length of 0x4111000 instead of 0x1af6000.
Deleted corrupt attribute list entry
with type code 128 in file 423261.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x1000000006990a.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 432394.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x900000006aed0.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 437968.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x900000006aedc.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 437980.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x800000006b18f.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 438671.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0xa6f514 for possibly 0x1dc clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x694ef is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 431343.
Attribute record of type 0x80 and instance tag 0x0 is cross linked
starting at 0x22a7b2f for possibly 0x1f clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x0
in file 0x6ae62 is already in use.
The attribute of type 0x80 and instance tag 0x0 in file 0x6ae62
has allocated length of 0x10197000 instead of 0xb012000.
Deleted corrupt attribute list entry
with type code 128 in file 437858.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x40000000000142.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 322.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x1d000000000157.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 343.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x11a00000000019c.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 412.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x110000000001a1.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 417.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x90000000001a3.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 419.
Unable to locate attribute with instance tag 0x0 and segment
reference 0xbe00000000021d.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 541.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x1ce00000000022b.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 555.
Unable to locate attribute with instance tag 0x0 and segment
reference 0xb00000000028d.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 653.
Unable to locate attribute with instance tag 0x0 and segment
reference 0xf8000000000ea8.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 3752.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x164000000002261.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 8801.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x260000000022dc.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 8924.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x3500000000231a.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 8986.
Unable to locate attribute with instance tag 0x0 and segment
reference 0xc2000000002345.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 9029.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x20000000002347.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 9031.
Unable to locate attribute with instance tag 0x0 and segment
reference 0xba000000002349.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 9033.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x3200000000238c.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 9100.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x84000000002394.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 9108.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x360000000023a1.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 9121.
Unable to locate attribute with instance tag 0x0 and segment
reference 0x1c40000000023c0.  The expected attribute type is 0x80.
Deleting corrupt attribute record (128, "")
from file record segment 9152.
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x7b510 for possibly 0x1 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x6aeca is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 437962.
  445952 file records processed.                                         
 
File verification completed.
Deleting orphan file record segment 322.
Deleting orphan file record segment 343.
Deleting orphan file record segment 412.
Deleting orphan file record segment 417.
Deleting orphan file record segment 419.
Deleting orphan file record segment 541.
Deleting orphan file record segment 555.
Deleting orphan file record segment 653.
Deleting orphan file record segment 3752.
Deleting orphan file record segment 8801.
Deleting orphan file record segment 8924.
Deleting orphan file record segment 8986.
Deleting orphan file record segment 9029.
Deleting orphan file record segment 9031.
Deleting orphan file record segment 9033.
Deleting orphan file record segment 9100.
Deleting orphan file record segment 9108.
Deleting orphan file record segment 9121.
Deleting orphan file record segment 9152.
Deleting orphan file record segment 276876.
  1623 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
Unable to locate the file name attribute of index entry MSS.log
of index $I30 with parent 0xb8c in file 0x65e99.
Deleting index entry MSS.log in index $I30 of file 2956.
Unable to locate the file name attribute of index entry MSS016E7.log
of index $I30 with parent 0xb8c in file 0x2d374.
Deleting index entry MSS016E7.log in index $I30 of file 2956.
The two index entries of length 0x68 and 0x70 are either identical
or appear in the wrong order.
40 b1 06 00 00 00 05 00 68 00 52 00 00 00 00 00  @.......h.R.....
14 55 05 00 00 00 01 00 cd 20 83 2d 1c 5d d0 01  .U....... .-.]..
cd 20 83 2d 1c 5d d0 01 cd 20 83 2d 1c 5d d0 01  . .-.]... .-.]..
cd 20 83 2d 1c 5d d0 01 00 00 00 00 00 00 00 00  . .-.]..........
00 00 00 00 00 00 00 00 22 21 00 00 00 00 00 00  ........"!......
08 02 5f 00 49 00 53 00 44 00 41 00 54 00 7e 00  .._.I.S.D.A.T.~.
33 00 69 00 6e 00 47 00 45 00 38 00 45 00 46 00  3.i.n.G.E.8.E.F.
44 00 34 00 43 00 44 00 2d 00 44 00 45 00 35 00  D.4.C.D.-.D.E.5.
----------------------------------------------------------------------
40 b1 06 00 00 00 05 00 70 00 52 00 01 00 00 00  @.......p.R.....
14 55 05 00 00 00 01 00 cd 20 83 2d 1c 5d d0 01  .U....... .-.]..
cd 20 83 2d 1c 5d d0 01 cd 20 83 2d 1c 5d d0 01  . .-.]... .-.]..
cd 20 83 2d 1c 5d d0 01 00 00 00 00 00 00 00 00  . .-.]..........
00 00 00 00 00 00 00 00 22 21 00 00 00 00 00 00  ........"!......
08 02 5f 00 49 00 53 00 44 00 41 00 54 00 7e 00  .._.I.S.D.A.T.~.
33 00 69 00 6e 00 47 00 00 00 00 00 00 00 00 00  3.i.n.G.........
00 00 00 00 00 00 00 00 18 00 00 00 03 00 00 00  ................
Sorting index $I30 in file 349460.
Index entry _RDRPL~1 of index $I30 in file 0x55514 points to unused file 0xd0df.
Deleting index entry _RDRPL~1 in index $I30 of file 349460.
  554274 index entries processed.                                        
 
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file MSS.log (185204) into directory file 2956.
Recovering orphaned file DATAST~1.SOL (402076) into directory file 9162.
Recovering orphaned file DataStore.sol (402076) into directory file 9162.
Recovering orphaned file ENTRY_~1.JSO (402967) into directory file 67053.
Recovering orphaned file Entry[1].json (402967) into directory file 67053.
Recovering orphaned file MSS016E9.log (417433) into directory file 2956.
Recovering orphaned file ARROW_~2.GIF (428157) into directory file 67053.
Recovering orphaned file arrow_outlined-short[1].gif (428157) into directory file 67053.
Recovering orphaned file 06598_~1.GIF (428304) into directory file 69704.
Recovering orphaned file 06598_logo_rRGB_slate[1].gif (428304) into directory file 69704.
Recovering orphaned file wa01[6].gif (431947) into directory file 67053.
Recovering orphaned file WA01_6~1.GIF (431947) into directory file 67053.
Recovering orphaned file zvtl[1].gif (432438) into directory file 69704.
Recovering orphaned file ZVTL_1~1.GIF (432438) into directory file 69704.
Recovering orphaned file 592422~2.HTM (432462) into directory file 69928.
Recovering orphaned file 59242226[2].htm (432462) into directory file 69928.
Recovering orphaned file USER-P~1.JS (437117) into directory file 69928.
Recovering orphaned file user-prefs[1].js (437117) into directory file 69928.
Recovering orphaned file PENDIN~1.JSO (437119) into directory file 69928.
Recovering orphaned file PendingTransactions[1].json (437119) into directory file 69928.
Recovering orphaned file 592422~3.HTM (437180) into directory file 71462.
Recovering orphaned file 59242226[3].htm (437180) into directory file 71462.
Recovering orphaned file 592422~2.HTM (437850) into directory file 69704.
Recovering orphaned file 59242226[2].htm (437850) into directory file 69704.
Recovering orphaned file wa01[7].gif (437862) into directory file 69928.
Recovering orphaned file WA01_7~1.GIF (437862) into directory file 69928.
Recovering orphaned file WA01EM~1.GIF (437895) into directory file 71462.
Recovering orphaned file wa01EMEDO23L.gif (437895) into directory file 71462.
Recovering orphaned file wa01[5].gif (437909) into directory file 70114.
Recovering orphaned file WA01_5~1.GIF (437909) into directory file 70114.
Recovering orphaned file wa01[3].gif (437917) into directory file 66740.
Recovering orphaned file WA01_3~1.GIF (437917) into directory file 66740.
  18 unindexed files scanned.                                        
 
Recovering orphaned file wa01[8].gif (437918) into directory file 69928.
Recovering orphaned file WA01_8~1.GIF (437918) into directory file 69928.
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 28 unused index entries from index $SII of file 0x9.
Cleaning up 28 unused index entries from index $SDH of file 0x9.
Cleaning up 28 unused security descriptors.
Security descriptor verification completed.
Inserting data attribute into file 423261.
Inserting data attribute into file 431343.
Inserting data attribute into file 437858.
Inserting data attribute into file 437962.
  54166 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  33662384 USN bytes processed.                                            
 
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 195925572 KB in 286475 files.
    169304 KB in 54163 indexes.
         0 KB in bad sectors.
    566123 KB in use by the system.
     65536 KB occupied by the log file.
 395038968 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
  98759742 allocation units available on disk.
 
Internal Info:
00 ce 06 00 ac 32 05 00 8a 55 09 00 00 00 00 00  .....2...U......
0a 27 00 00 47 00 00 00 00 00 00 00 00 00 00 00  .'..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: Susan-HP
Event Code: 1001
Record Number: 101871
Source Name: Microsoft-Windows-Wininit
Time Written: 03-13-2015 @ 23:32:55
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
Attribute record of type 0x80 and instance tag 0x4 is cross linked
starting at 0x29c5d for possibly 0x1 clusters.
Some clusters occupied by attribute of type 0x80 and instance tag 0x4
in file 0x6b376 is already in use.
Deleting corrupt attribute record (128, "")
from file record segment 439158.
  445952 file records processed.                                         
 
File verification completed.
  1665 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
Unable to locate the file name attribute of index entry MSS.log
of index $I30 with parent 0xb8c in file 0x65cae.
Deleting index entry MSS.log in index $I30 of file 2956.
Unable to locate the file name attribute of index entry MSStmp.log
of index $I30 with parent 0xb8c in file 0x65e99.
Deleting index entry MSStmp.log in index $I30 of file 2956.
Index entry WebF_AdManager[1].htm of index $I30 in file 0x10495 points to unused file 0x2e760.
Deleting index entry WebF_AdManager[1].htm in index $I30 of file 66709.
Index entry WEBF_A~1.HTM of index $I30 in file 0x10495 points to unused file 0x2e760.
Deleting index entry WEBF_A~1.HTM in index $I30 of file 66709.
Index entry ADS_1_~1.HTM of index $I30 in file 0x104b4 points to unused file 0x69537.
Deleting index entry ADS_1_~1.HTM in index $I30 of file 66740.
Index entry media_math_sync[1].htm of index $I30 in file 0x104b4 points to unused file 0x6aeee.
Deleting index entry media_math_sync[1].htm in index $I30 of file 66740.
Index entry MEDIA_~1.HTM of index $I30 in file 0x104b4 points to unused file 0x6aeee.
Deleting index entry MEDIA_~1.HTM in index $I30 of file 66740.
Unable to locate the file name attribute of index entry edb00260.log
of index $I30 with parent 0x2836d in file 0x236f0.
Deleting index entry edb00260.log in index $I30 of file 164717.
Index entry Bici3_00.sqm of index $I30 in file 0x2dc0a points to unused file 0x65aac.
Deleting index entry Bici3_00.sqm in index $I30 of file 187402.
The file reference 0xa1000000015f87 of index entry 3C51N7U3 of index $I30
with parent 0x649e5 is not the same as 0xa0000000015f87.
Deleting index entry 3C51N7U3 in index $I30 of file 412133.
The file reference 0x8bc0000000119d8 of index entry wbk3A11.tmp of index $I30
with parent 0x649e5 is not the same as 0x8ba0000000119d8.
Deleting index entry wbk3A11.tmp in index $I30 of file 412133.
  572004 index entries processed.                                        
 
Index verification completed.
CHKDSK is scanning unindexed files for reconnect to their original directory.
Recovering orphaned file SEARCH~1.JSO (2974) into directory file 66740.
Recovering orphaned file search_autocomplete[1].json (2974) into directory file 66740.
Recovering orphaned file 5D91CF~1.GIF (245137) into directory file 66740.
Recovering orphaned file 5d91cfae31a4d579df19c0dfe8dd02cd[1].gif (245137) into directory file 66740.
Recovering orphaned file 16496D~1.EML (416016) into directory file 334111.
Recovering orphaned file 16496DF1-00001A1F.eml (416016) into directory file 334111.
Recovering orphaned file MSS016E8.log (416942) into directory file 2956.
Recovering orphaned file MSS.log (417433) into directory file 2956.
Recovering orphaned file 5AF141~1.EML (418711) into directory file 334111.
Recovering orphaned file 5AF141BB-00001A20.eml (418711) into directory file 334111.
Recovering orphaned file 26E901~1.EML (423469) into directory file 334111.
Recovering orphaned file 26E901EB-00001A21.eml (423469) into directory file 334111.
Recovering orphaned file index[1].htm (431489) into directory file 69704.
Recovering orphaned file INDEX_~1.HTM (431489) into directory file 69704.
Recovering orphaned file TRACKN~1.JSO (431823) into directory file 71462.
Recovering orphaned file trackn[1].json (431823) into directory file 71462.
Recovering orphaned file VIEW_V~1.HTM (431892) into directory file 67053.
Recovering orphaned file view_video[1].htm (431892) into directory file 67053.
Recovering orphaned file ads[2].htm (431925) into directory file 66740.
Recovering orphaned file ads[3].htm (431929) into directory file 66740.
Recovering orphaned file ads[2].htm (431944) into directory file 69928.
Recovering orphaned file ADS_2_~1.HTM (431944) into directory file 69928.
Recovering orphaned file ads[2].htm (431947) into directory file 52892.
Recovering orphaned file ADS_2_~1.HTM (431947) into directory file 52892.
Recovering orphaned file 950X25~2.HTM (431953) into directory file 70662.
Recovering orphaned file 950x250[2].htm (431953) into directory file 70662.
Recovering orphaned file spot[1].htm (431965) into directory file 66709.
Recovering orphaned file SPOT_1~1.HTM (431965) into directory file 66709.
Recovering orphaned file index[2].htm (431967) into directory file 52892.
Recovering orphaned file INDEX_~2.HTM (431967) into directory file 52892.
Recovering orphaned file TRACKN~2.JSO (431996) into directory file 71462.
Recovering orphaned file trackn[2].json (431996) into directory file 71462.
Recovering orphaned file add[1].json (431998) into directory file 65983.
Recovering orphaned file ADD_1_~1.JSO (431998) into directory file 65983.
Recovering orphaned file ADS_PT~1.GIF (432022) into directory file 70114.
Recovering orphaned file ads_pt[1].gif (432022) into directory file 70114.
Recovering orphaned file A9B603~1.HTM (432030) into directory file 66740.
Recovering orphaned file a9b603[1].htm (432030) into directory file 66740.
Recovering orphaned file js[1].js (432394) into directory file 69704.
Recovering orphaned file JS_1_~1.JS (432394) into directory file 69704.
Recovering orphaned file info[1].gif (432430) into directory file 70114.
Recovering orphaned file INFO_1~1.GIF (432430) into directory file 70114.
Recovering orphaned file TRACKN~1.JSO (432452) into directory file 52892.
Recovering orphaned file trackn[1].json (432452) into directory file 52892.
Recovering orphaned file ads[2].htm (432462) into directory file 69704.
Recovering orphaned file ADS_2_~1.HTM (432462) into directory file 69704.
Recovering orphaned file QVBB7ZKL.htm (437751) into directory file 69958.
Recovering orphaned file f[5].txt (437847) into directory file 70662.
Recovering orphaned file F_5_~1.TXT (437847) into directory file 70662.
Recovering orphaned file f[5].txt (437848) into directory file 69958.
Recovering orphaned file F_5_~1.TXT (437848) into directory file 69958.
Recovering orphaned file f[6].txt (437849) into directory file 69958.
Recovering orphaned file F_6_~1.TXT (437849) into directory file 69958.
Recovering orphaned file f[9].txt (437850) into directory file 67282.
Recovering orphaned file F_9_~1.TXT (437850) into directory file 67282.
Recovering orphaned file 5R8O2FBQ.png (437851) into directory file 71462.
Recovering orphaned file f[7].txt (437853) into directory file 71462.
Recovering orphaned file F_7_~1.TXT (437853) into directory file 71462.
Recovering orphaned file f[4].txt (437854) into directory file 69704.
Recovering orphaned file F_4_~1.TXT (437854) into directory file 69704.
Recovering orphaned file f[8].txt (437856) into directory file 65983.
Recovering orphaned file F_8_~1.TXT (437856) into directory file 65983.
Recovering orphaned file f[4].txt (437857) into directory file 66709.
Recovering orphaned file F_4_~1.TXT (437857) into directory file 66709.
Recovering orphaned file f[4].txt (437858) into directory file 70114.
Recovering orphaned file F_4_~1.TXT (437858) into directory file 70114.
Recovering orphaned file f[4].txt (437859) into directory file 66740.
Recovering orphaned file F_4_~1.TXT (437859) into directory file 66740.
Recovering orphaned file f[6].txt (437861) into directory file 67053.
Recovering orphaned file F_6_~1.TXT (437861) into directory file 67053.
Recovering orphaned file AI7V9FPI.png (437862) into directory file 52892.
Recovering orphaned file f[10].txt (437863) into directory file 67282.
Recovering orphaned file F_10_~1.TXT (437863) into directory file 67282.
Recovering orphaned file url[1].htm (437864) into directory file 69704.
Recovering orphaned file URL_1_~1.HTM (437864) into directory file 69704.
Recovering orphaned file FIND-S~1.HTM (437866) into directory file 66709.
Recovering orphaned file find-stores[1].htm (437866) into directory file 66709.
Recovering orphaned file AJAXGL~1.HTM (437893) into directory file 69958.
Recovering orphaned file AjaxGlobalNavView[1].htm (437893) into directory file 69958.
Recovering orphaned file ACTIVI~1.HTM (437909) into directory file 69928.
Recovering orphaned file activityi;src=2906542;type=pharm299;cat=tcom-265;ord=7260511193908[1].htm (437909) into directory file 69928.
Recovering orphaned file img[1].gif (437917) into directory file 65983.
Recovering orphaned file IMG_1_~1.GIF (437917) into directory file 65983.
Recovering orphaned file m[1].gif (437918) into directory file 69928.
Recovering orphaned file M_1_~1.GIF (437918) into directory file 69928.
Recovering orphaned file f[9].txt (437920) into directory file 69958.
Recovering orphaned file F_9_~1.TXT (437920) into directory file 69958.
Recovering orphaned file js[1].js (437925) into directory file 70114.
Recovering orphaned file JS_1_~1.JS (437925) into directory file 70114.
Recovering orphaned file img[1].gif (437929) into directory file 71462.
Recovering orphaned file IMG_1_~1.GIF (437929) into directory file 71462.
Recovering orphaned file img[1].gif (437931) into directory file 67053.
Recovering orphaned file IMG_1_~1.GIF (437931) into directory file 67053.
Recovering orphaned file u[2].gif (437932) into directory file 69928.
Recovering orphaned file U_2_~1.GIF (437932) into directory file 69928.
Recovering orphaned file pxt[1].js (437933) into directory file 65983.
Recovering orphaned file PXT_1_~1.JS (437933) into directory file 65983.
Recovering orphaned file DWCOPW~1.HTM (437935) into directory file 69958.
Recovering orphaned file DwcopWU85h-_hC[1].htm (437935) into directory file 69958.
Recovering orphaned file img[2].gif (437936) into directory file 67053.
Recovering orphaned file IMG_2_~1.GIF (437936) into directory file 67053.
Recovering orphaned file u[1].gif (437937) into directory file 67282.
Recovering orphaned file U_1_~1.GIF (437937) into directory file 67282.
Recovering orphaned file pxt[2].js (437940) into directory file 65983.
Recovering orphaned file PXT_2_~1.JS (437940) into directory file 65983.
Recovering orphaned file pxt[3].js (437941) into directory file 65983.
Recovering orphaned file PXT_3_~1.JS (437941) into directory file 65983.
Recovering orphaned file FORESE~2.CSS (437942) into directory file 70114.
Recovering orphaned file foresee-dhtml[2].css (437942) into directory file 70114.
Recovering orphaned file img[1].gif (437943) into directory file 67282.
Recovering orphaned file IMG_1_~1.GIF (437943) into directory file 67282.
Recovering orphaned file img[1].gif (437947) into directory file 69958.
Recovering orphaned file IMG_1_~1.GIF (437947) into directory file 69958.
Recovering orphaned file XREFID~1.GIF (437948) into directory file 67053.
Recovering orphaned file xrefid[1].gif (437948) into directory file 67053.
Recovering orphaned file img[2].gif (437949) into directory file 67282.
Recovering orphaned file IMG_2_~1.GIF (437949) into directory file 67282.
Recovering orphaned file img[2].gif (437950) into directory file 71462.
Recovering orphaned file IMG_2_~1.GIF (437950) into directory file 71462.
Recovering orphaned file img[3].gif (437952) into directory file 67282.
Recovering orphaned file IMG_3_~1.GIF (437952) into directory file 67282.
Recovering orphaned file img[1].gif (437953) into directory file 69704.
Recovering orphaned file IMG_1_~1.GIF (437953) into directory file 69704.
Recovering orphaned file BIDDER~1.GIF (437958) into directory file 70114.
Recovering orphaned file bidder_id=77161&bidder_user_id=efa954a9-75f3-4300-9d3f-3fcc746fc895[1].gif (437958) into directory file 70114.
Recovering orphaned file sync[1].gif (437962) into directory file 66740.
Recovering orphaned file SYNC_1~1.GIF (437962) into directory file 66740.
Recovering orphaned file match[1].gif (437965) into directory file 70114.
Recovering orphaned file MATCH_~1.GIF (437965) into directory file 70114.
  71 unindexed files scanned.                                        
 
Recovering orphaned file ASQIMFSY.gif (437968) into directory file 69928.
CHKDSK is recovering remaining unindexed files.
  2 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 41 unused index entries from index $SII of file 0x9.
Cleaning up 41 unused index entries from index $SDH of file 0x9.
Cleaning up 41 unused security descriptors.
Security descriptor verification completed.
Inserting data attribute into file 439158.
  63028 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
  33909704 USN bytes processed.                                            
 
Usn Journal verification completed.
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 210633688 KB in 378742 files.
    199688 KB in 63029 indexes.
         0 KB in bad sectors.
    566379 KB in use by the system.
     65536 KB occupied by the log file.
 380300212 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
  95075053 allocation units available on disk.
 
Internal Info:
00 ce 06 00 b7 bd 06 00 1b b6 0b 00 00 00 00 00  ................
50 27 00 00 47 00 00 00 00 00 00 00 00 00 00 00  P'..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
-----------------------------------------------------------------------
Category: 0
Computer Name: Susan-HP
Event Code: 1001
Record Number: 101514
Source Name: Microsoft-Windows-Wininit
Time Written: 03-11-2015 @ 21:56:46
Event Type: Information
User: 
Message: 
 
Checking file system on C:
The type of the file system is NTFS.
 
 
One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.                         
 
CHKDSK is verifying files (stage 1 of 3)...
  445952 file records processed.                                         
 
File verification completed.
  1645 large file records processed.                                   
 
  0 bad file records processed.                                     
 
  0 EA records processed.                                           
 
  71 reparse records processed.                                      
 
CHKDSK is verifying indexes (stage 2 of 3)...
  570696 index entries processed.                                        
 
Index verification completed.
  0 unindexed files scanned.                                        
 
  0 unindexed files recovered.                                      
 
CHKDSK is verifying security descriptors (stage 3 of 3)...
  445952 file SDs/SIDs processed.                                        
 
Cleaning up 2557 unused index entries from index $SII of file 0x9.
Cleaning up 2557 unused index entries from index $SDH of file 0x9.
Cleaning up 2557 unused security descriptors.
Security descriptor verification completed.
  62373 data files processed.                                           
 
CHKDSK is verifying Usn Journal...
The remaining of an USN page at offset 0x2152eadc0 in file 0x15569
should be filled with zeros.
The USN value 0x212cfb000 of USN Journal entry at offset 0x2152eb000
in file 0x15569 is incorrect.
The USN value 0x212cfc000 of USN Journal entry at offset 0x2152ec000
in file 0x15569 is incorrect.
The USN value 0x212cfd000 of USN Journal entry at offset 0x2152ed000
in file 0x15569 is incorrect.
The USN value 0x212cfe000 of USN Journal entry at offset 0x2152ee000
in file 0x15569 is incorrect.
The USN value 0x212cff000 of USN Journal entry at offset 0x2152ef000
in file 0x15569 is incorrect.
Repairing Usn Journal file record segment.
  37436224 USN bytes processed.                                            
 
Usn Journal verification completed.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.
 
 591699967 KB total disk space.
 216418900 KB in 377485 files.
    198756 KB in 62374 indexes.
         0 KB in bad sectors.
    569695 KB in use by the system.
     65536 KB occupied by the log file.
 374512616 KB available on disk.
 
      4096 bytes in each allocation unit.
 147924991 total allocation units on disk.
  93628154 allocation units available on disk.
 
Internal Info:
00 ce 06 00 3f b6 06 00 e0 a8 0b 00 00 00 00 00  ....?...........
4e 27 00 00 47 00 00 00 00 00 00 00 00 00 00 00  N'..G...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
 
Windows has finished checking your disk.
Please wait while your computer restarts.
 
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#8 dc3

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Posted 11 August 2015 - 10:16 AM

Please download and run SeatTool for Windows.
 
When the website opens scroll down till you find the I Accept button and click on it.
 
If you scroll down below this button you will find instruction for installing this.
 
Once you install this program you will see an image similar to the one below.
 
seagate3_zps1fa1f71c.jpg
 
1.  SeaTools for Windows will search for hdds on your computer.  Please remove any external storage devices connected via USB port.
 
2.  Detected Drives will list the hdd/s found.  Place a check mark in the drive you want to run the scan on.
 
3.  You will see Basic Tests above Detected Drives, move the mouse pointer over this.
 
4.  A menu will open with options for different scans, please click on Long Generic Test
 
5.  This will start the scan.  When the scan is complete you will see the result under Test Status , please post the results in your topic.
 
6.  When the scan is complete you will see Test results, post the status.  If it is green it has passed the scan.
 
7.  Click on Help, then click on View Log File.  If the scan failed take a screen shot of the Log File and post it in your topic.

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#9 felove27

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Posted 12 August 2015 - 07:28 AM

Hi,

I installed the program SeaTools, but I couldn't "save as.". I only gave me the option to open it. When I tried to open the program to run the scan, I got this:

 

IMG_20150812_%20...%2023772_HDR.jpg

 

 

 

It tried to take a picture of the error message, but couldn't, but it said:

 

Fatal error: Device Discovery: Could not load file or assembly 'Spawn CLR.dll' or one of its dependencies. The specified module could not be found. Void StartLink (Int32)

 

That doesn't look/sound good :)

 

-Sue



#10 dc3

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Posted 12 August 2015 - 09:58 AM

Your hdd is manufactured by Samsung who was purchased by Seagate.  The following test should work on this computer without changing the anything in the BIOS... should work.

 

Notice:  SeaTools for DOS will run on all manufacturer's hard drives, but may not recognize the hard drive if the Storage Configuration is not set in a configuration which SeaTools will recognize. 
 
If the motherboard has a Intel SATA controller the storage configuration for SATA must be set to AHCI.  If you need to change the configuration this will have to be done in the BIOS.
 
If the mohterboard has a Marvel SATA controller the storage configuration for SATA must be set to IDE.
 
To determined how your storage is configured open the Device Manager and click on IDE ATA/ATAPI controllers.This will expand the tree allowing you to see your storage configuration.
 
Please download SeaTool for DOS to your desktop.  This will make it easy to find the ISO file.
 
When the SeaTools for DOS website opens click on I Accept, then click on the Download button.
 
This download is a ISO image which you will need to burn to a CD or DVD in order to create a bootable disc which be used to run the diagnostic tests.
 
To burn this ISO file to a CD or DVD use the instructions below.
 
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has completed being burned click on Close
 
 
Once the disc is created load it in the CD/DVD drive and restart the computer.
 
If the disc is recognized you should receive a message instructing you to press any key to continue to boot from the disc.
 
Please note:  You may need to change the boot order in the BIOS so the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
Please run the short test and include the results in your next post in this topic.

Edited by dc3, 12 August 2015 - 10:00 AM.

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#11 malynensi

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Posted 12 August 2015 - 10:41 AM

I couldn't reach your high level of understanding when it comes to this kind of things. I had that problem with my laptop too. IU tried restarting it over and over again but it just made the situation worst. i don't know what to do so I decided to got to a technician and ask about it. I wouldn't spend money for it but thankfully he gave it to me for free. He reformatted my system and cleaned up everything. Then goes the OS I am waiting for.



#12 felove27

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Posted 13 August 2015 - 04:57 PM

Hi. Sorry for the delay in doing the next step. We have company visiting. Hope to get back to it in the next day or so! Don't give up on me!:)

#13 dc3

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Posted 14 August 2015 - 08:36 AM

Not a problem. :thumbup2:


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