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Windows 10 upgrade stuck at 92%


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#1 btka

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Posted 09 August 2015 - 09:51 AM

Hi
I am upgrading from Win 7 64 bit to Window 10 via the upgrade notification in system tray.
It has been sitting on 92 % (configuring settings 69%) for about an hour.
Is this normal? Or is it stuck?
And if its stuck, what do I do. Can I reverse this upgrade back to Windows 7?

Thank you,



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#2 Rocky Bennett

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Posted 09 August 2015 - 09:55 AM

The most important thing right now is patience. Do not restart your system yet or do anything else until you see a failure notification. 


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#3 btka

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Posted 09 August 2015 - 10:00 AM

Arrrrgggghg patience..........okay Lol  :smash: 
I will keep you posted

 

Thank you


Edited by btka, 09 August 2015 - 10:01 AM.


#4 btka

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Posted 09 August 2015 - 01:21 PM

Still no movement, is there anyway to abort this upgrade safley.



#5 Rocky Bennett

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Posted 09 August 2015 - 01:24 PM

Since it has been quite awhile, I would shut off the computer from the panel button on the computer, wait 3 minutes, and then turn the computer back on. Hopefully it will restart as normal back into Windows 7.


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#6 Aura

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Posted 09 August 2015 - 01:59 PM

There's a chance that by shutting down your system however, you lose everything and only a clean installation will be able to put you back online. It happened to me. Personally, I would leave it overnight and see if there's any changes in the morning. This being said there's good chances that your upgrade went wrong, and the only solution will be a clean install.

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#7 btka

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Posted 10 August 2015 - 02:58 PM

Hi thanks guys eventually I just switched my computer off, Waited a few minutes and booted. I had to use win 7 disk to repair my start up after that it booted fine back into windows 7.
Is there a way to download a Windows 10 x 64 full installation iso?



#8 Aura

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Posted 10 August 2015 - 03:04 PM

You can download the .iso using the Media Creation Tool. Just select the second option which is to create a media for another computer and it'll download it.

https://www.microsoft.com/en-us/software-download/windows10

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