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Posted 09 August 2015 - 05:14 PM
A little more information would be useful - make/model of computer and so on - but let's see . . .
The first thing is to find out what audio drivers you have. Click 'Start - Control panel - System - Device manager (in the top left corner)'. This will bring up a screen looking like this -
[attachment=168641:Device Manager - audio devices.png]
If there is a problem with one of your drivers then it will be marked with either a red cross or a yellow exclamation. Make a note of the type - make and model - then go to the manufacturer's web-site and download the latest Win 7 drivers for it. Then install the drivers.
And don't forget the obvious possibilities - volume set to 0 or the mute switch on. Click on the loudspeaker symbol at the right hand end of the taskbar to check these.
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