Hi I'm having problems getting my scanner to work on my new laptop, windows 8.1. I downloaded the correct driver for it and a patch and scan doctor but it wouldn't work. I just got the message after running scan doctor that it was HP scan flow manager error and one of the software components was missing, I ran a windows troubleshooter and it said that the device wouldn't work in usb port 3 and to move it to port 2 which I did but just got the same message.
Last night it suddenly started to work, then this morning I've scanned with it then it just stopped working again and won't open, just get the same message that I need a WIA driver. I've got the correct driver for it and don't know what to do next.
Hope someone can help out, is this a common problem?