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Posted 08 August 2015 - 01:04 PM
Posted 08 August 2015 - 01:26 PM
Posted 08 August 2015 - 02:12 PM
thanks for the response
sorry for responding late
i was doing sfc scannow in safe mode, and it probably repaired some files but i don't see any textbook report
i did what you asked: (the TFC cleaned about 5mb, probably because i use ccleaner)
Posted 08 August 2015 - 02:22 PM
Scan with Malwarebytes AntiRootkit
Please download MBAR and save it to your desktop.
Run tool as Administrator, tool will extract itself, and then launch.
Click Next to accept terms and conditions, and click Update to obtain latest definitions.
If malware is found click on Cleanup button , but make sure that Create restore point option is checked before proceeding !
Program will ask you to restart, allow it to do so.
Note: If you're experiencing internet connection issues or other anomalies after running MBAR and removal of rootkits, it is recommended to run fixdamage.exe located inside mbar folder. Run it as Administrator and press Y if asks you do you want to continue.
Scan with Norton Power Eraser
CAUTION: NPE uses aggressive methods to detect and remove malware,so do not touch any of settings !
Download NPE by Symantec and save it to your desktop.
Run the tool as Administrator,accept license agreement,and click Scan button.
Program will ask you to reboot to continue scanning (includes rootkit scan),so allow it to restart.
After restart program will automatically launch itself and start scanning. Scanning takes 5-10 minutes,so be patient !
If malware is detected,make sure that Create restore point option is checked,then click Fix button. After that,click on Restart now to complete removal.
Scan with Zemana Antimalware
Download Zemana Antimalware and install it on your system.
Under Scan type choose Full Scan and let the tool scan system.
If malware is found click Next to remove it, if tool asks for restart, allow it .
If no malware is found , just exit program.
NOTE: Leave actions at default.
Attach log here.
Posted 08 August 2015 - 03:46 PM
Hey, i did the first two scans using MBAR and NPE and found nothing, so I suppose there is no log to upload
Anyways i am trying to update Zemana Antimalware, but doesn't let me
It says "update failed, please check your network settings"
weird, i can use the internet browser
should i run that file fixdamage?
Posted 08 August 2015 - 04:54 PM
Malwarebytes found nothing too, although 1-2 days ago (when i had suspicions and downloaded it, i found some malicious items)
my laptop seems to be performing a bit better but still it's freezing
i left the room for about 10 min and when got back to it after the scan finished, it's freezing when changing tabs or clicking right-click
i can think of these:
-problem with windows 10
-hardware (disk problem) or dust in the fan?
-problem caused after trying to put power supplier which was switching from from on and off
Posted 09 August 2015 - 07:41 AM
Okay thanks, is there any tutorial on your site for cleaning up dust for laptops?
Posted 09 August 2015 - 07:45 AM
Posted 18 August 2015 - 08:45 AM
A friend of mine suggested that i did a seatools scan and my drivers failed on the long generic scan
So i'm going to replace the fail one
Edited by Andreas43, 18 August 2015 - 08:46 AM.
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