Hey there. I'm having a problem upgrading to Windows 10 and any help would be appreciated.
I've tried both the install method using Windows Update and the Media Creation Tool. Neither work. With both, I've achieved a full download and near-complete installation. At some point during the installation process, my computer restarts into Windows 8.1, and I get an error message. Media Creation Tool doesn't specify, but today the error message has been accompanied by the code 8000405. Doing my own research, I visited Microsoft Support and used both Windows Update-fixing troubleshooting tools they suggest, which tell me that the problems have been resolved. After I tried and failed to install Windows 10 again, I searched more and found some potential command line fixes, including running a scan using sfc /scannow, which told me that I have a corrupt CBS.log file. I attempted a fix someone suggested using the Deployment Image Servicing and Management Tool, which said that it made repairs. I tried installing again, and it didn't work, so I uninstalled both Avast and Malwarebytes, did a clean a clean boot and tried to install again, and that didn't work, either.
If anyone can help, I'd appreciate it.