The image linked below is the circuit board for a Thermaltake Armor revo genie computer case- Headphone/reset/power switch. I have determined by trial and error that the headphone jack is somehow broken on the inside. As soon as we pllug in 2 different sets of headphones even when no sound is being played .. a static humm is coming out constantly through the headphones. And when music or gameplay or windows sounds are played no sound comes out at all. If I pull the headphones out but not completely I can sometimes catch the sound being played. The rear panel motherboard headphone jacks work fine. That all being said just for information puposes.. I have already setup an RMA with Thermaltake but I cannot seem to figure out how to disconnect the plastic from the wire harness theres no little tab or button . I even tried poking a mini screwdriver into the hole on the front to poke the wire out the back .. This did not work. Gently pulling and wiggleing does not work. Any help appreciated. I spose I could go over and see if Thermaltake has some forums I can post on too.
Thanks in advance for any assistance.
Edited by YeahBleeping, 07 August 2015 - 06:16 PM.