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Windows 7 Ultimate 64x Startup Problem


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11 replies to this topic

#1 EmeraldX

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Posted 07 August 2015 - 03:49 PM

Hi all, i'm hoping i'm posting this in the right section.

 

So I recently updated toi Windows 7 Ultimate 64x on my Lenovo Ideapad Y750 which i've had for a few years. Every thing has been going swimingly lately until the other day when I went to start up my machine it got past the bios startup screen and it went to a blue screen of death. It was different and only lasted for a few seconds before restarting. It gave me the lenovo recovery option and i said no. I started it up no problem after that.

 

A day later i start it up again and this time it makes it to the logo and it freezes. After this it's just a repeat of all the same problems with blue screens, freezing at various points in the startup, taking longer to load, ect. When I get to the desktop it actually runs smoothly, so i'm confused to what the problem might be, and any help would be amazing.

 

Thanks!



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#2 hamluis

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Posted 07 August 2015 - 03:59 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 EmeraldX

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Posted 07 August 2015 - 04:09 PM

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Antonio (administrator) on 07-08-2015 at 17:05:52
Running from "C:\Users\Antonio\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: 0862 Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
 
=========================== Installed Programs ============================
7-Zip 9.20 (HKLM-x32\...\7-Zip) (Version:  - )
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 18.0.0.180 - Adobe Systems Incorporated)
Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.2.6 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
Advanced SystemCare 8 (HKLM-x32\...\Advanced SystemCare 8_is1) (Version: 8.3.0 - IObit)
AdVenture Capitalist (HKLM-x32\...\Steam App 346900) (Version:  - Hyper Hippo Games)
Apple Application Support (32-bit) (HKLM-x32\...\{2FE00055-C4F3-4F7A-AEDD-E198D54CF12F}) (Version: 3.1.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{28791292-D18D-42FA-AE66-3D3D20AA8618}) (Version: 3.1.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{5ED7462B-EF58-4757-B609-53755021EC34}) (Version: 8.1.0.18 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AVG (HKLM\...\AvgZen) (Version: 1.0.554 - AVG Technologies)
AVG 2015 (HKLM\...\{3B3927B0-0A21-4B4C-9FF3-AB4C42E2AF79}) (Version: 15.0.4392 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\{ACCD4860-2B38-4301-B7C4-F27F567FE3EA}) (Version: 15.0.6086 - AVG Technologies) Hidden
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.6086 - AVG Technologies)
AVG PC TuneUp 2014 (en-US) (HKLM-x32\...\{8CD86D42-C4DD-4E40-9211-164DFFBCA4DB}) (Version: 14.0.1001.204 - AVG) Hidden
AVG Zen (HKLM\...\{B290661E-925A-448C-A964-2EA4131892D6}) (Version: 1.0.554 - AVG Technologies) Hidden

BattlEye Uninstall (HKLM-x32\...\BattlEye for A1) (Version:  - )
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom Gigabit NetLink Controller (HKLM\...\{C91DCB72-F5BB-410D-A91A-314F5D1B4284}) (Version: 14.8.3.3 - Broadcom Corporation)
Broadcom InConcert Maestro (HKLM\...\{57DD35E9-D9BB-4089-BB05-EF933C586CB3}) (Version: 1.0.1.2300 - Broadcom Corporation)
Chivalry: Medieval Warfare (HKLM-x32\...\Steam App 219640) (Version:  - Torn Banner Studios)
Cisco NAC Agent  (HKLM-x32\...\{B58565FE-F34D-4324-BB5C-27BDAB4570FC}) (Version: 4.9.0.1009 - Cisco Systems, Inc.)
CopyToy 8.2.0.0 (HKLM-x32\...\CopyToy_is1) (Version:  - CandySoft.com, Inc.)
CyberPower PowerPanel Personal Edition 1.3.3 (HKLM-x32\...\{972F23F4-F293-4074-853D-125A59EB356D}) (Version: 1.3.3 - Cyber Power Systems, Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Lite (HKLM-x32\...\DAEMON Tools Lite) (Version: 4.49.1.0356 - Disc Soft Ltd)
Dead Rising 2 (HKLM-x32\...\{4343080E-448E-4E2C-B27F-B91000028201}) (Version: 1.0.0002.130 - Capcom) Hidden
Dino D-Day (HKLM-x32\...\Steam App 70000) (Version:  - 800 North and Digital Ranch)
DOOM 3: BFG Edition (HKLM-x32\...\Steam App 208200) (Version:  - id Software)
Drakan - Order of the Flame (HKLM-x32\...\Drakan - Order of the Flame) (Version:  - )
Driver Booster 2.4 (HKLM-x32\...\Driver Booster_is1) (Version: 2.4 - IObit)
Dropbox (HKCU\...\Dropbox) (Version: 3.8.5 - Dropbox, Inc.)
Dual Monitor 1.22 (HKLM-x32\...\{64AA3F94-ED4A-4A4B-B72C-B7A1481ED5D8}_is1) (Version: 1.22.021813 - Cristi Diaconu)
Energy Management (HKLM-x32\...\{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 6.0.2.0 - Lenovo) Hidden
Energy Management (HKLM-x32\...\InstallShield_{D0956C11-0F60-43FE-99AD-524E833471BB}) (Version: 6.0.2.0 - Lenovo)
EPSON Artisan 720 Series Printer Uninstall (HKLM\...\EPSON Artisan 720 Series) (Version:  - SEIKO EPSON Corporation)
Epson Event Manager (HKLM-x32\...\{03B8AA32-F23C-4178-B8E6-09ECD07EAA47}) (Version: 2.40.0001 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EpsonNet Setup 3.3 (HKLM-x32\...\{C9D8A041-2963-4B31-8FFC-1500F3DB9293}) (Version: 3.3b - SEIKO EPSON CORPORATION)
FMW 1 (HKLM\...\{FA60CEB4-3DFF-4CA9-B05C-EEA1DC170196}) (Version: 1.0.375 - AVG Technologies) Hidden
Glary Utilities 5.19 (HKLM-x32\...\Glary Utilities 5) (Version: 5.19.0.32 - Glarysoft Ltd)
GnuWin32: sed-4.2.1 (HKLM-x32\...\sed-4.2.1_is1) (Version: 4.2.1 - GnuWin)
Goat Simulator (HKLM-x32\...\Steam App 265930) (Version:  - Coffee Stain Studios)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.130 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Half-Life Dedicated Server (HKLM-x32\...\Steam App 90) (Version:  - )
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Intel® Update Manager (HKLM-x32\...\{12914061-EB9B-4AE7-AC7E-0B8A607C7DF4}) (Version: 2.3.1338 - Intel Corporation)
Intel® WiDi (HKLM\...\{F949AE30-83D1-41B2-92D2-F44478DD058A}) (Version: 4.2.24.0 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{828af006-cb5e-4d60-957a-523098a1b0f8}) (Version: 16.1.3 - Intel Corporation)
IObit Uninstaller (HKLM-x32\...\IObitUninstall) (Version: 4.3.0.5 - IObit)
ISO Recorder (HKLM\...\{2D7ED2A0-9553-412B-939F-D6E0AEB2ABE1}) (Version: 3.1.0 - Alex Feinman)
Itibiti RTC (HKLM-x32\...\{730E03E4-350E-48E5-9D3E-4329903D454D}) (Version: 0.0.1 - Itibiti Inc) Hidden
iTunes (HKLM\...\{7B8D4E8A-EA2B-4A71-BFEB-A4AAAB87C5D0}) (Version: 12.1.0.71 - Apple Inc.)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java 8 Update 40 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218040F0}) (Version: 8.0.400 - Oracle Corporation)

Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
JavaFX 2.1.0 (HKLM-x32\...\{1111706F-666A-4037-7777-210328764D10}) (Version: 2.1.0 - Oracle Corporation)
JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.55.0 - JMicron Technology Corp.)
Lenovo Bluetooth with Enhanced Data Rate Software (HKLM\...\{C6C9D5F7-630C-4125-8C4E-94AF77C1896E}) (Version: 6.4.0.2300 - Broadcom Corporation)
Lenovo EasyCamera (HKLM-x32\...\{AD40A06A-77AB-4E2E-B2AA-FDE106A9977A}) (Version: 1.1.1.7 - Suyin Optronics Corp.)
Lenovo EE Boot Optimizer (HKLM\...\Lenovo EE Boot Optimizer) (Version: 0.0.1.7 - Lenovo)
Lenovo Games Console (HKLM-x32\...\Lenovo Games Console) (Version: 1.2.6.436 - Oberon Media Inc.)
Lenovo OneKey Recovery (HKLM\...\{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 7.0.1628 - CyberLink Corp.) Hidden
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 7.0.1628 - CyberLink Corp.)
Lenovo R.I.C. (Robust Intelligent Companion) (HKLM\...\Lenovo R.I.C. (Robust Intelligent Companion)) (Version: 1.0.10.1220 - Lenovo)
Lenovo YouCam (HKLM-x32\...\{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.3728 - CyberLink Corp.) Hidden
Lenovo YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.3728 - CyberLink Corp.)
LISA (HKLM-x32\...\Steam App 335670) (Version:  - Dingaling)
M4-78 Enhancement Project (HKLM-x32\...\The Sith Lords Restored Content Mod_is1) (Version:  - )
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Microsoft .NET Framework 1.1 (HKLM-x32\...\{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}) (Version: 1.1.4322 - Microsoft)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{42AA4CA8-DCD8-4308-BCAB-0B6D75856A9D}) (Version: 3.5.95.0 - Microsoft Corporation)
Microsoft Games for Windows Marketplace (HKLM-x32\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUSR) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable - x86 8.0.61001 (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 Redistributable - x64 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 Redistributable - x86 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{f0080ca2-80ae-4958-b6eb-e8fa916d744a}) (Version: 11.0.61030.0 - Корпорация Майкрософт)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Microsoft Xbox 360 Accessories 1.2 (HKLM\...\{D9C50188-12D5-4D3E-8F00-682346C2AA5F}) (Version: 1.20.146.0 - Microsoft)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM-x32\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mplayer.com (HKLM-x32\...\Mplayer.com) (Version:  - )
MSVC80_x64 (HKLM\...\{68660049-8D48-427C-9FF7-139D8340CDC0}) (Version: 1.0.1.0 - Nokia) Hidden
MSVC80_x86 (HKLM-x32\...\{212748BB-0DA5-46DE-82A1-403736DC9F27}) (Version: 1.0.1.0 - Nokia) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (HKLM-x32\...\{196467F1-C11F-4F76-858B-5812ADC83B94}) (Version: 4.30.2100.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.7.4 - Notepad++ Team)
NVIDIA 3D Vision Controller Driver 352.65 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 352.65 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.5.11.45 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.5.11.45 - NVIDIA Corporation)
NVIDIA Graphics Driver 353.30 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 353.30 - NVIDIA Corporation)
NVIDIA PhysX (Legacy) (HKLM-x32\...\{6F9D5A0B-202C-4161-BC7F-0664EA39E7E7}) (Version: 9.12.1031 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.15.0428 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.15.0428 - NVIDIA Corporation)
Onekey Theater (HKLM-x32\...\{D4B060B9-AD4A-4152-9D99-28B93C615AFE}) (Version: 2.0.2.8 - Lenovo) Hidden
Onekey Theater (HKLM-x32\...\InstallShield_{D4B060B9-AD4A-4152-9D99-28B93C615AFE}) (Version: 2.0.2.8 - Lenovo)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Origin (HKLM-x32\...\Origin) (Version: 8.6.0.357 - Electronic Arts, Inc.)
Outils de vérification linguistique 2013 de Microsoft Office - Français (HKLM\...\{90150000-001F-040C-1000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
PC Connectivity Solution (HKLM-x32\...\{34610DE0-3C13-42CA-8E32-01FFA38AB6E8}) (Version: 8.47.7.0 - Nokia)
Plague Inc: Evolved (HKLM-x32\...\Steam App 246620) (Version:  - Ndemic Creations)
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.0.7303 - CyberLink Corp.)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.986 - Even Balance, Inc.)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7553 - Realtek Semiconductor Corp.)
Rebuild 3: Gangs of Deadsville (HKLM-x32\...\Steam App 257170) (Version:  - Northway Games)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.30.0 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.30.0 - Renesas Electronics Corporation)
Rockstar Games Social Club (HKLM-x32\...\Rockstar Games Social Club) (Version: 1.1.0.6 - Rockstar Games)
Samsung Kies3 (HKLM-x32\...\{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.15013.17 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.15013.17 - Samsung Electronics Co., Ltd.)
SamsungConnectivityCableDriver (HKLM-x32\...\{7E84FAC8-C518-40F9-9807-7455301D6D25}) (Version: 6.83.6.2.1 - Samsung)
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0015-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0016-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0018-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0019-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001A-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001B-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001F-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{835E4BED-E265-4103-AE14-0B4C70CF3FE8}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001F-040C-1000-0000000FF1CE}_Office15.PROPLUSR_{1F7000D3-A917-4AD2-BA55-59E6FDAF062A}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-001F-0C0A-1000-0000000FF1CE}_Office15.PROPLUSR_{4BF13B26-3A95-4E42-900A-DEB16FDA75A0}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-002C-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{C5D14A1B-6E3E-491A-96C6-ABDEEEC4E97D}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0044-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-006E-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{D7E879E6-B505-4DA2-BFEE-53A55E7C8E38}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0090-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00A1-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00BA-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{1931508C-C004-4983-81E3-70BE6252904B}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00C1-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{E4F470B2-3601-4E1C-B291-D6B580F53136}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00E1-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-00E2-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0115-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{D7E879E6-B505-4DA2-BFEE-53A55E7C8E38}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-0117-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{6227D1A8-9E29-463F-8DE6-1CFA1FFF8ECE}) (Version:  - Microsoft) Hidden
Service Pack 1 for Microsoft Office 2013 (KB2850036) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{D82063A8-7C8C-4C3B-A9BB-95138CA55D26}) (Version:  - Microsoft)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 4.1.3000 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.5.11.45 - NVIDIA Corporation) Hidden
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version:  - Firaxis Games)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Smart Defrag 4 (HKLM-x32\...\Smart Defrag 4_is1) (Version: 4.1 - IObit)
Source SDK (HKLM-x32\...\Steam App 211) (Version:  - Valve)
Source SDK Base 2007 (HKLM-x32\...\Steam App 218) (Version:  - Valve)
SRS Control Panel (HKLM\...\{F3C66EC8-2F33-452D-9CFF-E8C886B3ECC4}) (Version: 1.11.0200 - SRS Labs, Inc.)
Star Wars - Battlefront II (HKLM-x32\...\Steam App 6060) (Version:  - Pandemic Studios)
Star Wars Movie Duels 2 - Saberblock (HKCU\...\Star Wars Movie Duels 2 - Saberblock) (Version:  - )
Star Wars Movie Duels 2 (HKCU\...\Star Wars Movie Duels 2) (Version:  - )
Star Wars: The Old Republic (HKLM-x32\...\{3B11D799-48E0-48ED-BFD7-EA655676D8BB}) (Version: 1.00 - Electronic Arts, Inc.)
STAR WARS™ Knights of the Old Republic™ II: The Sith Lords™ (HKLM-x32\...\Steam App 208580) (Version:  - Obsidian Entertainment)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.0.1150 - SUPERAntiSpyware.com)
Surfing Protection (HKLM-x32\...\IObit Surfing Protection_is1) (Version: 1.2 - IObit)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.31.1 - Synaptics Incorporated)
System Requirements Lab for Intel (HKLM-x32\...\{53C63F43-B827-42D9-8886-4698D91EA33B}) (Version: 4.5.15.0 - Husdawg, LLC)
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
The Elder Scrolls V Skyrim (HKLM-x32\...\{4FEF52F2-3C2C-4B80-9443-3D6A654328D0}_is1) (Version:  - Bethesda Softworks)
Toy Soldiers (HKLM-x32\...\Steam App 98300) (Version:  - Signal Studios)
Update for Skype for Business 2015 (KB2889853) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{40930C8E-A677-414C-A72F-DFDEB10738FB}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3054946) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{5280698D-EE40-4A94-9E69-ED2E2B1E12A2}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3054946) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{5280698D-EE40-4A94-9E69-ED2E2B1E12A2}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3054946) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{5280698D-EE40-4A94-9E69-ED2E2B1E12A2}) (Version:  - Microsoft)
Uplay (HKLM-x32\...\Uplay) (Version: 2.1 - Ubisoft)
UserGuide (HKLM-x32\...\{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.6 - Lenovo) Hidden
UserGuide (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.6 - Lenovo)
VeriFace (HKLM-x32\...\VeriFace) (Version: 4.0.1.0126 - Lenovo)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.1.3 (HKLM\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Windows Driver Package - Lenovo (ACPIVPC) System  (12/02/2010 6.1.0.1) (HKLM\...\EA12B1FB53CE4E387C31A85236C41EF559B5E392) (Version: 12/02/2010 6.1.0.1 - Lenovo)
Windows Driver Package - Nokia pccsmcfd  (08/22/2008 7.0.0.0) (HKLM\...\FCEC33AD40CEA5E0FC4CEE6E42041A0DA189652D) (Version: 08/22/2008 7.0.0.0 - Nokia)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
 
========================= Memory info: ===================================
Percentage of memory in use: 40%
Total physical RAM: 8135.86 MB
Available physical RAM: 4876.48 MB
Total Virtual: 20336.07 MB
Available Virtual: 16500.91 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:421.81 GB) (Free:156.1 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:29 GB) (Free:25.61 GB) NTFS
 
========================= Users: ========================================
User accounts for \\ANTONIO-PC
 
Administrator            Antonio                  Guest                    
 
**** End of log ****
 

http://speccy.piriform.com/results/ZaYOwwmXfPWr5nIlHYtdU7N


Edited by hamluis, 08 August 2015 - 06:33 AM.


#4 hamluis

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Posted 08 August 2015 - 06:48 AM

You seem to have omitted some of the most important data...that which relates to Event Viewer.

 

In any case...each of the items I boldened above...is something that I would uninstall.  I have a personal problem with anything made by IObit, Iolo, etc. and advertiesed as "optimizers/registry cleaners" because I have not seen a single one of these products to truly be beneficial or necessary for a knowing user.  Unknowing users generally install such because they believe the hyperbole which the developer thrusts on the Web...hyperbole is nothing but empty verbiage designed to fool the human belief system into an erroneous perception of what is true and what is false.

 

But, it's your system and you can install whatever you want to...whether the premises for such install are true or not.

 

Why should I remove older versions of Java from my system - http://www.java.com/en/download/faq/remove_olderversions.xml

 

Java Use, Quietman7 - http://www.bleepingcomputer.com/forums/t/516886/problems-with-browsing-this-page-cant-be-displayed/?p=3231066

 

If You Must Use Java, Qman7 - http://www.bleepingcomputer.com/forums/t/570511/which-of-these-services-are-necessary-for-windows-xp-to-run-properly/page-2#entry3661140

 

Registry cleaner - Wikipedia, the free encyclopedia - http://en.wikipedia.org/wiki/Registry_cleaner

 

Registry Cleaner, Animal - http://www.bleepingcomputer.com/forums/t/526247/tune-up-utilities-2014-problem/?p=3303494

 

Louis



#5 EmeraldX

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Posted 08 August 2015 - 05:24 PM

I just noticed that the Event Viewer didn't post, which is weird cause I checked it off, would you like me to do it over again?

 

I'll take all this into consideration though. Thank you.



#6 hamluis

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Posted 09 August 2015 - 08:46 AM

Just post the MTB with only the Events Viewer checked, the other data is already viewable.

 

Thanks :).

 

Louis



#7 EmeraldX

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Posted 09 August 2015 - 11:44 AM

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Antonio (administrator) on 09-08-2015 at 12:43:29
Running from "C:\Users\Antonio\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: 0862 Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/07/2015 10:51:00 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
 
Error: (08/07/2015 10:51:00 PM) (Source: AdvancedSystemCareService8) (User: )
Description: The handle is invalid
 
Error: (08/06/2015 04:56:21 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-1292915860-235676519-3124609724-1002.bak).  hr = 0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {b33beb0e-01e4-48cf-96c2-e04b26709da6}
 
Error: (08/06/2015 04:56:21 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-1292915860-235676519-3124609724-1002.bak).  hr = 0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {b33beb0e-01e4-48cf-96c2-e04b26709da6}
 
Error: (08/06/2015 04:53:57 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-1292915860-235676519-3124609724-1002.bak).  hr = 0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {b33beb0e-01e4-48cf-96c2-e04b26709da6}
 
Error: (08/06/2015 12:50:46 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-1292915860-235676519-3124609724-1002.bak).  hr = 0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {ca1884fe-0993-42a8-b2d3-929968eddc57}
 
Error: (08/06/2015 12:15:59 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-1292915860-235676519-3124609724-1002.bak).  hr = 0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {a99a981a-bbc6-4ae4-9dfa-92a0fe0d029a}
 
Error: (08/03/2015 03:22:46 PM) (Source: Office Software Protection Platform Service) (User: )
Description: Acquisition of End User License failed. hr=0xC004C032
Sku Id=db56dec3-34f2-4bc5-a7b9-ecc3cc51c12a

 
Error: (08/03/2015 03:22:46 PM) (Source: Office Software Protection Platform Service) (User: )
Description: License acquisition failure details. 
hr=0xC004C032
 
Error: (08/03/2015 03:00:13 PM) (Source: Office Software Protection Platform Service) (User: )
Description: Acquisition of End User License failed. hr=0xC004C032
Sku Id=db56dec3-34f2-4bc5-a7b9-ecc3cc51c12a
 
System errors:
=============
Error: (08/09/2015 12:41:15 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: 
%%1058
 
Error: (08/09/2015 12:39:49 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (08/09/2015 12:39:17 PM) (Source: Service Control Manager) (User: )
Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error: 
%%1058
 
Error: (08/09/2015 12:39:17 PM) (Source: Service Control Manager) (User: )
Description: The Net.Pipe Listener Adapter service depends the following service: was. This service might not be installed.
 
Error: (08/09/2015 12:39:17 PM) (Source: Service Control Manager) (User: )
Description: The Net.Msmq Listener Adapter service depends the following service: msmq. This service might not be installed.
 
Error: (08/09/2015 12:38:36 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 12:36:41 PM on ‎8/‎9/‎2015 was unexpected.
 
Error: (08/09/2015 12:38:36 PM) (Source: Service Control Manager) (User: )
Description: The WtuSystemSupport service failed to start due to the following error: 
%%3
 
Error: (08/09/2015 12:38:02 PM) (Source: volmgr) (User: )
Description: Crash dump initialization failed!
 
Error: (08/09/2015 12:32:08 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: 
%%1058
 
Error: (08/09/2015 12:28:38 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Microsoft Office Sessions:
=========================
Error: (08/07/2015 10:51:00 PM) (Source: AdvancedSystemCareService8)(User: )
Description: The handle is invalid
 
Error: (08/07/2015 10:51:00 PM) (Source: AdvancedSystemCareService8)(User: )
Description: The handle is invalid
 
Error: (08/06/2015 04:56:21 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-1292915860-235676519-3124609724-1002.bak)0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {b33beb0e-01e4-48cf-96c2-e04b26709da6}
 
Error: (08/06/2015 04:56:21 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-1292915860-235676519-3124609724-1002.bak)0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {b33beb0e-01e4-48cf-96c2-e04b26709da6}
 
Error: (08/06/2015 04:53:57 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-1292915860-235676519-3124609724-1002.bak)0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {b33beb0e-01e4-48cf-96c2-e04b26709da6}
 
Error: (08/06/2015 12:50:46 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-1292915860-235676519-3124609724-1002.bak)0x80070539, The security ID structure is invalid.
Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {ca1884fe-0993-42a8-b2d3-929968eddc57}
 
Error: (08/06/2015 12:15:59 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-1292915860-235676519-3124609724-1002.bak)0x80070539, The security ID structure is invalid.
 Operation:
   OnIdentify event
   Gathering Writer Data
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {a99a981a-bbc6-4ae4-9dfa-92a0fe0d029a}
 
Error: (08/03/2015 03:22:46 PM) (Source: Office Software Protection Platform Service)(User: )
Description: hr=0xC004C032db56dec3-34f2-4bc5-a7b9-ecc3cc51c12a
 
Error: (08/03/2015 03:22:46 PM) (Source: Office Software Protection Platform Service)(User: )
Description: hr=0xC004C03200010001(0x00000000, 15:22:45:398 - https://activation.sls.microsoft.com/SLActivateProduct/SLActivateProduct.asmx?configextension=o14)
00020001(0x00000000, 15:22:45:398)
00030001(0x00000000, 15:22:45:398 - https://activation.sls.microsoft.com)
00030002(0x00000000, 15:22:45:398 - 0)
00040001(0x00000000, 15:22:45:398 - https://activation.sls.microsoft.com)
00040002(0x00000000, 15:22:45:414 - 0, <NULL>, <NULL>, <NULL>)
00040006(0x00000000, 15:22:45:414 - 1, https://activation.sls.microsoft.com, <NULL>, <local>)
00020005(0x00000000, 15:22:45:414 - 0)
0002000C(0x00000000, 15:22:46:131 - 500)
00010002(0x8004FC01, 15:22:46:131 - <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>SoapException</faultstring><detail><HRESULT>0xC004C032</HRESULT><Messages><Message>153 (Activation) - [PA: New time based activation not available.  ---&gt; Time based activation is not available]</Message></Messages></detail></soap:Fault></soap:Body></soap:Envelope>)
00010003(0x8004FC01, 15:22:46:131)
 
Error: (08/03/2015 03:00:13 PM) (Source: Office Software Protection Platform Service)(User: )
Description: hr=0xC004C032db56dec3-34f2-4bc5-a7b9-ecc3cc51c12a
 
CodeIntegrity Errors:
===================================
  Date: 2015-02-21 04:00:24.870
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-02-21 04:00:24.823
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-02-08 02:47:09.010
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-02-08 02:47:08.963
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-02-08 02:47:08.916
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2015-02-08 02:47:08.885
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-11-23 15:15:28.546
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-27 00:22:07.478
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-10-27 00:22:07.447
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-10-10 13:41:29.859
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
  
**** End of log ****


Edited by hamluis, 09 August 2015 - 12:16 PM.


#8 hamluis

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Posted 09 August 2015 - 12:30 PM

The install date appears to be 2012, while this is 2015.

 

AFAIK...the only way that a recent install might reflect such date...would be one using an illegal version of Win 7 Ultimate.

 

What steps did you go through to achieve this update to Win 7 Ultimate?

 

What was the orignal installed O/S?

 

Louis



#9 EmeraldX

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Posted 09 August 2015 - 01:21 PM

In 2012 I had purchased this laptop with Windows 7 (Home Basic?) installed. A friend of mine said he had a key for windows 7 ultimate that he purchased through our university, but decided to go with windows 8 instead. I used the windows upgrade function that windows 7 has to update to the current version.



#10 hamluis

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Posted 09 August 2015 - 03:46 PM

OK.

 

When was the update done....why was the update done...is there any connection to possible malware problems?  What was wrong with the system that you may have thought upgrading would cure?

 

Did you make Startup Repair disks?  Did you try to borrow someone's disk to either make Startup Repair disks...or do a repair install?

 

Louis


Edited by hamluis, 09 August 2015 - 03:48 PM.


#11 EmeraldX

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Posted 09 August 2015 - 07:53 PM

The update was done because I just because I felt like it and it was free lol, but it was done about a month ago. 

 

I have not done any of the repair options either.



#12 hamluis

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Posted 10 August 2015 - 09:54 AM

Please...try running Startup Repair.

 

Louis






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