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endless cycle


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7 replies to this topic

#1 mejim

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Posted 07 August 2015 - 12:51 AM

HP Pavilion Entertainment PC

Windows 8, WILL NOT update to window 8.1

 

My laptop says I need to update. When I do, the laptop goes into this endless cycle of downloading updates, try's to install them, then reverts changes and instructs you to NOT turn computer off. This happens over and over and is killing my limited bandwidth allotment at my expense. It is also a looonnnggg slow process.

 

Why does it keep doing this vicious circle of updating and reverting changes?

 

This windows 8 makes me ill.

 

Another question. Will Windows 10 give me a whole new operating system and possibly fix the above problem? But then again, my updates (that I assume holds my windows 10 app) wants to download 967 MB of stuff first. With all the problems I'm having with the reverting event, I am uncomfortable downloading all that updates just to have it all kicked out again.

 

I hope someone can advise me on the best way to do this. I have a lot of good stuff on this laptop and hate to lose it all, i.e. Adobe Acrobat, Windows Office etc. all stuff that came preloaded and with no CD for reinstalling.

thanks for any help.

 

Jim


Edited by mejim, 07 August 2015 - 11:52 AM.


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#2 mejim

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Posted 07 August 2015 - 10:52 PM

Did I do something wrong here?



#3 JohnC_21

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Posted 08 August 2015 - 08:50 AM

Try the following. Type CMD in the search box and Right Click > Run as Administrator

 

Type

DISM.exe /Online /cleanup-image /scanhealth

DISM.exe /Online /cleanup-image /Restorehealth

Reboot and see if the issue is fixed. Other than that somebody else would have to jump in.



#4 dc3

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Posted 08 August 2015 - 09:26 AM

By "revert" do you mean that the updates disappear after being installed?

 

What happens if you try to install the updates one at a time?

 

Have you tried running the System Update Readiness Tool?

 

These updates may be needed for upgrading to Windows 10.  If this is the case you will need these to successfully install Windows 10.

 

Just to let you know.  There is a quicker and easier way to open the Command Prompt.  Press the Windows key startorb_zpsvudtmgfg.png and the X key at the same time.  Select Command Prompt (Admin) in the menu that opens.


Edited by dc3, 08 August 2015 - 09:27 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 mejim

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Posted 09 October 2015 - 02:56 PM

Here is what the laptop says:

 

Failure configuring Windows updates 

Reverting changes 

Do not turn off your computer"

 

Undoing the applied changes takes over an hour and the instructions say, "do not turn off computer". 

Meanwhile, I am using up tons of data that I pay for and Windows just discards it like it means nothing to microsoft lol


Edited by mejim, 09 October 2015 - 02:58 PM.


#6 dc3

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Posted 10 October 2015 - 11:06 AM

Holy mackerel!  The last response to this topic was over two months ago.

 

Please run the Windows Update Troubleshooter.


Edited by dc3, 10 October 2015 - 11:24 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 mejim

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Posted 10 October 2015 - 01:21 PM

dc3,

 

That was when I got fed up with this laptop and threw it in the corner. haha.

 

Yes, thank you for your help. And yes, that update troubleshooter fixed the problem!! This after total agony and frustration!!

 

For those who find this thread looking a answer to this problem, this was the sequence I used:  1. control panel 2. windows update 3 view update history and you will see a troubleshooter listed. This troubleshooter was fast and easy. I don't know why Microsoft doesn't put that out there as solution #1

 

thanks dc3

 

Jim



#8 dc3

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Posted 10 October 2015 - 01:28 PM

Happy computing Jim.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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