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Crypto lock key not working


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2 replies to this topic

#1 al777

al777

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Posted 06 August 2015 - 05:42 PM

Hi.

I have been infected by cryptowall version 3 and I paid the money and they have given me a key but it does not work.

Just asking if there is any way to contact them to get the correct key.

None of the home pages or specific instructions pages work with my code included in the address.

Thanks for listening.

 

What happened to your files ?
All of your files were protected by a strong encryption with RSA-2048 using CryptoWall 3.0.
More information about the encryption keys using RSA-2048 can be found here: http://en.wikipedia.org/wiki/RSA_(cryptosystem)
 
 
What does this mean ?
This means that the structure and data within your files have been irrevocably changed, you will not be able to work with them, read them or see them,
it is the same thing as losing them forever, but with our help, you can restore them.
 
 
How did this happen ?
Especially for you, on our server was generated the secret key pair RSA-2048 - public and private.
All your files were encrypted with the public key, which has been transferred to your computer via the Internet.
Decrypting of your files is only possible with the help of the private key and decrypt program, which is on our secret server.
 
 
What do I do ?
Alas, if you do not take the necessary measures for the specified time then the conditions for obtaining the private key will be changed.
If you really value your data, then we suggest you do not waste valuable time searching for other solutions because they do not exist.
 
 
For more specific instructions, please visit your personal home page, there are a few different addresses pointing to your page below:
 
If for some reasons the addresses are not available, follow these steps:
2.After a successful installation, run the browser and wait for initialization.
3.Type in the address bar: 6i3cb6owitcouepv.onion/------
4.Follow the instructions on the site.
 
 
IMPORTANT INFORMATION:
Your personal page: http://6i3cb6owitcouepv.mywa2pay.com/------
Your personal page (using TOR): 6i3cb6owitcouepv.onion/-----
Your personal identification number (if you open the site (or TOR 's) directly): ------


BC AdBot (Login to Remove)

 


#2 nasdaq

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Posted 09 August 2015 - 07:50 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

This is the infection documented by BPC - CryptoWall and HELP_DECRYPT Ransomware Information Guide
http://www.bleepingcomputer.com/virus-removal/cryptowall-ransomware-information

There is nothing we can do to restore your files. I hope you have a good backup.


If you want us to clean what has been left over the the infections please run these tools and submit the logs for my review.

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Wait for further instructions.

#3 nasdaq

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Posted 14 August 2015 - 08:25 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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