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Mouse problems.


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15 replies to this topic

#1 CLSW

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Posted 06 August 2015 - 05:41 PM

Everytime i reboot my computer i need to reconnect my mouse, my keyboard works fine, but my mouse doesn't.

I know this is a very small description, but there's nothing much to it.



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#2 Condobloke

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Posted 06 August 2015 - 06:09 PM

Yes....you are right....it is a very small description.....

 

Is this a wireless mouse with a receiver plugged into a usb port, or a wired mouse...?

 

Has this happened before ?

 

Any program changes or changes of any type leading up to this ?

 

any problems with the pc apart from this ?

 

Does the mouse work ok on another pc  ?


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#3 CLSW

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Posted 06 August 2015 - 06:13 PM

Wired mouse, Steelseries Kana v2.

 

I've been living this for a year, and i wonder if i can figure this out.

 

Definetly no program changes.

 

I recently recovered from BSOD, but that has nothing to do with it, because it even occured before it.

 

Yes, tested on laptop it works fine.



#4 Condobloke

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Posted 06 August 2015 - 06:58 PM

Reinstall mouse driver:

    1. Click the Start orb, and select Control Panel.
    2. Within Control Panel click System and Maintenance
    3. Underneath Device Manager, click View Hardware and devices
        If you are prompted, enter your Administrator password or click continue
    4. In Device Manager, expand Mice and other pointing devices
    5. Underneath Mice and other pointing devices, right click the listed drive and choose Uninstall
    6. Click OK
    7.  Ckick Yes to restart your computer


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#5 Dualcomm

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Posted 06 August 2015 - 09:19 PM

Try reinstalling the Driver like Condo says. Is the wire from the mouse to the computer plugged in tight? You might need to check that out.



#6 CLSW

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Posted 07 August 2015 - 05:13 AM

Hello Condobloke and Dualcomm,

 

When uninstalling my mouse drivers i found that my mouse wasn't listed under "Mice and other pointing devices" it was listed under "Human Interface Devices", but i uninstalled the drivers successfully. After reboot in the bottom right corner it recognized the device and installed drivers. Mouse worked. I went to device manager and again it wasn't installed under "Mice and other pointing devices" it was in "Human Interface Devices". So after another reboot the problem still persists. As for the cable, it is plugged in as tight as possible.



#7 Condobloke

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Posted 07 August 2015 - 06:06 AM

What else is listed under "Human Interface Devices" ?


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#8 CLSW

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Posted 07 August 2015 - 06:14 AM

I don't know if i can upload screenshots here but here it is. http://puu.sh/jsFel/bcd1c7a47d.png


Edited by CLSW, 07 August 2015 - 06:14 AM.


#9 Condobloke

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Posted 07 August 2015 - 06:23 AM

Download and Install this driver.

 

 

http://downloads.steelseriescdn.com/drivers/engine/SteelSeriesEngine_2.9.2014.1.exe


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#10 CLSW

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Posted 07 August 2015 - 06:43 AM

Installed the engine, didn't fix the issue. But I was looking around in device manager and i found this, "Universal Serial Bus controllers" --> "USB Root Hub" --> "Properties" --> "Power management", and there is a checked box called "Allow the computer to turn off this device to save power". Could this fix the issue?



#11 Condobloke

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Posted 07 August 2015 - 06:50 AM

  1. Log on to your computer as an administrator.

  2. Click Start, and then click Control Panel.

  3. Click Performance and Maintenance.

  4. Click Power Options.

  5. In the Power Options Properties dialog box, on the Power Schemes tab, click the Power schemes drop-down list and select the power scheme that keeps the computer on always....never off.

I doubt that this the culprit, but it will do no harm to try


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#12 Condobloke

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Posted 07 August 2015 - 07:00 AM

When you say you need to reconnect your mouse....does this mean you simply unplug it and plug it back in ??

 

Have you tried another usb port ??....perhaps on the opposite side of the pc....if you are currently plugged into the back of the tower...plug it into the front usb port

 

Edit to add.....does this happen in safe mode ?....if you reboot the pc to start in safe mode....does it still happen ?


Edited by Condobloke, 07 August 2015 - 07:03 AM.

Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#13 CLSW

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Posted 07 August 2015 - 07:09 AM

Tried both power methods none of them work.

 

Yes, i just go behind the case and just unplug it and plug it back in.

 

I tried diffrent usb ports in the back, not in the front though will try it now.

 

Didn't check in safe mode.

 

 

EDIT: Very interesting, it works perfectly fine in the front! Rebooted 2 times.


Edited by CLSW, 07 August 2015 - 07:21 AM.


#14 Condobloke

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Posted 07 August 2015 - 07:25 AM

There you go !.....I remembered from when i had xp there was some blurb that i read....to try a front usb port.

 

You can always select a different usb port in the back maybe....


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#15 CLSW

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Posted 07 August 2015 - 07:39 AM

Thank you Condobloke, for your big help and very quick replies!

 

Finally figured this out!

 

Thanks.






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