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Posted 06 August 2015 - 05:22 PM
Posted 07 August 2015 - 08:33 AM
Are you able to get into Windows at all?
Can you get into Safe Mode?
Posted 08 August 2015 - 04:25 PM
Do you have install media or repair media?
Can you boot from that?
Be careful, as some repair media will wipe out all of your saved data.
If you do not have repair media, I would suggest that you obtain it from the computer manufacturer.
Posted 09 August 2015 - 11:42 AM
I'm having the same issues as the original poster. when you asked " do you have install or repair media" did you mean of windows 7,windows 8, or windows 10? I have the windows 7 media but not the windows 10 but I can get it.
Posted 09 August 2015 - 12:16 PM
Posted 09 August 2015 - 12:25 PM
Right, I know what your talking about, but I want to get windows 10 to work so do I need to download the upgrade tool and restart the process so that way it can fix whatever issues were corupted in the install process?
Posted 10 August 2015 - 05:03 AM
For most Win10 problems, the easiest fix is a clean install of Windows (whatever version that you first had that qualified for the upgrade) - making sure that it's fully updated.
Then run the Win10 installer and all should work well.
At work we've had some problems with older HP laptops (long boot times), and with Asus G20AJ desktops (video problems)
Beyond that, most problems stem from old, tired copies of the OS (with lot's of stuff installed), malfunctioning systems where Win10 is an attempt to fix a problem, or with systems that are infected.
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