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BSOD in Windows 10


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#1 DickyBobs50

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Posted 06 August 2015 - 05:00 PM

I installed Windows 10 and have been having frequent BSOD episodes. I was also having them in Windows 7, but not as often (I skipped Windows 8 altogether).

 

As recommended, I am attaching the sysnative zip file and the PERFMON zip file. I am hoping someone can help me identify the source of my problems. The most frequent message I get is the IRQL_NOT_LESS_OR_EQUAL, but I sometimes get SYSTEM_SERVICE_EXCEPTION.

 

Thank-you.

Attached Files



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#2 usasma

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Posted 07 August 2015 - 08:32 AM

Make sure that you get ALL available Windows Updates

 

Your UEFI/BIOS (version 0501) dates from 2010.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

You have a 802.11n wireless USB Network Adapter (FYI - yourdriver dates from 2015):

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest Win7/8/8.1 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

RtNdPt60.sys                 Mon Dec 10 21:49:52 2007 (475DFAD0)
http://www.carrona.org/drivers/driver.php?id=RtNdPt60.sys

srs_PremSoundMon_amd64.sys   Mon Jun  8 14:24:40 2009 (4A2D5768)
Most likely your sound card
srs_PremSoundMon_amd64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

btath_bus.sys                Thu Jun 24 02:17:43 2010 (4C22F887)
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys

tap0901.sys                  Thu Nov 24 13:50:27 2011 (4ECE91F3)
http://www.carrona.org/drivers/driver.php?id=tap0901.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html



Analysis:
The following is for informational purposes only.
[font=lucida console]**************************Thu Aug  6 01:27:56.195 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080615-8781-01.dmp]
Windows 8 Kernel Version 10240 MP (4 procs) Free x64
Built by: [B]1024[/B]0.16393.amd64fre.th1_st1.150717-1719
System Uptime:[B]0 days 0:00:57.906[/B]
*** ERROR: Module load completed but symbols could not be loaded for NTFS.sys
Probably caused by :[B]memory_corruption ( nt!MiLockProtoPoolPage+144 )[/B]
BugCheck [B]A, {124, 2, 1, fffff801302af024}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments:
Arg1: 0000000000000124, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff801302af024, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Seagate.Dashbo
FAILURE_BUCKET_ID: [B]AV_nt!MiLockProtoPoolPage[/B]
  BIOS Version                  0501   
  BIOS Release Date             06/30/2010
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             M4A88T-I DELUXE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug  6 01:24:58.725 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080515-12703-01.dmp]
Windows 8 Kernel Version 10240 MP (4 procs) Free x64
Built by: [B]1024[/B]0.16393.amd64fre.th1_st1.150717-1719
System Uptime:[B]0 days 1:07:40.435[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!ObCloseHandleTableEntry+200 )[/B]
BugCheck [B]3B, {c0000005, fffff80338a2a780, ffffd000bb652080, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80338a2a780, Address of the instruction which caused the bugcheck
Arg3: ffffd000bb652080, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  svchost.exe
FAILURE_BUCKET_ID: [B]0x3B_nt!ObCloseHandleTableEntry[/B]
  BIOS Version                  0501   
  BIOS Release Date             06/30/2010
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             M4A88T-I DELUXE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Aug  6 00:12:58.893 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080515-8734-01.dmp]
Windows 8 Kernel Version 10240 MP (4 procs) Free x64
Built by: [B]1024[/B]0.16393.amd64fre.th1_st1.150717-1719
System Uptime:[B]0 days 0:42:02.606[/B]
Probably caused by :[B]memory_corruption ( nt!MiUpdateWsleHash+b0 )[/B]
BugCheck [B]A, {fffff60080001023, 2, 1, fffff8024b45eaa0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments:
Arg1: fffff60080001023, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8024b45eaa0, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]AV_nt!MiUpdateWsleHash[/B]
  BIOS Version                  0501   
  BIOS Release Date             06/30/2010
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             M4A88T-I DELUXE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug  5 23:26:37.007 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\080515-12781-01.dmp]
Windows 8 Kernel Version 10240 MP (4 procs) Free x64
Built by: [B]1024[/B]0.16393.amd64fre.th1_st1.150717-1719
System Uptime:[B]0 days 1:01:35.719[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt!CmpBuildHashStackAndLookupCache+4a4 )[/B]
BugCheck [B]3B, {c0000005, fffff801de6b6e44, ffffd002045847e0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801de6b6e44, Address of the instruction which caused the bugcheck
Arg3: ffffd002045847e0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  MpCmdRun.exe
FAILURE_BUCKET_ID: [B]0x3B_nt!CmpBuildHashStackAndLookupCache[/B]
  BIOS Version                  0501   
  BIOS Release Date             06/30/2010
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK Computer INC.
  Product Name                  System Product Name
  Baseboard Product             M4A88T-I DELUXE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
[font=lucida console]**************************Thu Aug  6 01:27:56.195 2015 (UTC - 4:00)**************************
RtNdPt60.sys                 Mon Dec 10 21:49:52 2007 (475DFAD0)
srs_PremSoundMon_amd64.sys   Mon Jun  8 14:24:40 2009 (4A2D5768)
AsUpIO.sys                   Sun Jul  5 22:21:38 2009 (4A515FB2)
AtiPcie.sys                  Mon Aug 24 04:25:26 2009 (4A924E76)
AsIO.sys                     Thu Apr 22 07:18:03 2010 (4BD0306B)
btath_bus.sys                Thu Jun 24 02:17:43 2010 (4C22F887)
tap0901.sys                  Thu Nov 24 13:50:27 2011 (4ECE91F3)
GEARAspiWDM.sys              Thu May  3 15:56:17 2012 (4FA2E2E1)
ASACPI.sys                   Thu Nov  1 21:54:34 2012 (509327DA)
point64.sys                  Thu Dec 12 08:16:17 2013 (52A9B721)
NuidFltr.sys                 Thu Dec 12 08:16:25 2013 (52A9B729)
dc3d.sys                     Thu Dec 12 08:16:35 2013 (52A9B733)
btfilter.sys                 Thu Apr 24 23:01:52 2014 (5359D020)
netr28ux.sys                 Thu Jun  5 22:14:29 2014 (53912405)
SamsungRapidDiskFltr.sys     Tue Sep 16 04:53:25 2014 (5417FA85)
SamsungRapidFSFltr.sys       Tue Sep 16 04:53:46 2014 (5417FA9A)
atikmpag.sys                 Tue Jan 13 11:20:43 2015 (54B545DB)
atikmdag.sys                 Tue Jan 13 11:48:21 2015 (54B54C55)
rt640x64.sys                 Wed Apr  1 10:34:31 2015 (551C01F7)
RTKVHD64.sys                 Tue Jun 16 06:55:05 2015 (55800089)
WindowsTrustedRTProxy.sys    Thu Jul  9 23:13:47 2015 (559F386B)
WindowsTrustedRT.sys         Thu Jul  9 23:13:48 2015 (559F386C)
filecrypt.sys                Thu Jul  9 23:14:31 2015 (559F3897)
storqosflt.sys               Thu Jul  9 23:17:31 2015 (559F394B)
gpuenergydrv.sys             Thu Jul  9 23:27:49 2015 (559F3BB5)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Aug  5 23:26:37.007 2015 (UTC - 4:00)**************************
usbaapl64.sys                Thu Jun 11 02:08:10 2015 (557925CA)
[/font]
http://www.carrona.org/drivers/driver.php?id=RtNdPt60.sys
srs_PremSoundMon_amd64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
http://www.carrona.org/drivers/driver.php?id=AtiPcie.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=btath_bus.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
http://www.carrona.org/drivers/driver.php?id=ASACPI.sys
http://www.carrona.org/drivers/driver.php?id=point64.sys
http://www.carrona.org/drivers/driver.php?id=NuidFltr.sys
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
http://www.carrona.org/drivers/driver.php?id=btfilter.sys
http://www.carrona.org/drivers/driver.php?id=netr28ux.sys
http://www.carrona.org/drivers/driver.php?id=SamsungRapidDiskFltr.sys
http://www.carrona.org/drivers/driver.php?id=SamsungRapidFSFltr.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
rt640x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
WindowsTrustedRTProxy.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
WindowsTrustedRT.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
filecrypt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
storqosflt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
gpuenergydrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=usbaapl64.sys

 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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