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my windows 7 is running really slow what can i do to speed it up


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23 replies to this topic

#1 starlight5

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Posted 06 August 2015 - 11:01 AM

sometimes it takes forever for stuff to come and run. f1


Edited by starlight5, 06 August 2015 - 11:01 AM.


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#2 Firehouse

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Posted 06 August 2015 - 11:12 AM

Download MiniToolbox and save it to your desktop,run it as Administrator and make sure that these are checked :

Flush DNS

Reset IE and FF Proxy Settings

List Installed programs

 

Attach log here

 

http://www.bleepingcomputer.com/download/minitoolbox/.



#3 starlight5

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Posted 06 August 2015 - 11:26 AM

here is the log

 

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Jim (administrator) on 06-08-2015 at 12:20:59
Running from "C:\Users\Jim\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire 5253 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

"Reset FF Proxy Settings": Firefox Proxy settings were reset.


=========================== Installed Programs ============================

18 Wheels of Steel - American Long Haul (HKLM-x32\...\WT088649) (Version: 2.2.0.95 - WildTangent) Hidden
Acer Backup Manager (HKLM-x32\...\InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.69 - NTI Corporation)
Acer Crystal Eye Webcam (HKLM-x32\...\{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1216 - CyberLink Corp.) Hidden
Acer Crystal Eye Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1216 - CyberLink Corp.)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3000 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3001 - Acer Incorporated)
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.1.3 - WildTangent)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.03.3003 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0707.2010 - Acer Incorporated)
Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3001 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.0.2.12610 - Adobe Systems Inc.)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.1.629 - Adobe Systems, Inc.)
Agatha Christie - Death on the Nile (HKLM-x32\...\WT088295) (Version: 2.2.0.95 - WildTangent) Hidden
ANT Drivers Installer x64 (HKLM\...\{CC7132C7-8532-4EA7-8E3F-53260C0BE168}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (HKLM-x32\...\{343666E2-A059-48AC-AD67-230BF74E2DB2}) (Version: 2.1.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{75104836-CAC7-444E-A39E-3F54151942F5}) (Version: 4.0.0.97 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.36 - Atheros Communications Inc.)
ATI Catalyst Install Manager (HKLM\...\{4F125E8B-3B58-B80D-51E5-4FD110D1EF58}) (Version: 3.0.800.0 - ATI Technologies, Inc.)
AVG 2013 (HKLM\...\{AD27BE4B-A261-4F0A-AB5A-476C83EDAED2}) (Version: 13.0.3162 - AVG Technologies) Hidden
Avira (HKLM-x32\...\{a5e00a72-db4a-4f77-8874-d1265b8fcd7e}) (Version: 1.1.42.10415 - Avira Operations GmbH & Co. KG)
Avira (HKLM-x32\...\{B4A68153-E9A2-4BC1-96C3-BEE5F56E788D}) (Version: 1.1.42.10415 - Avira Operations GmbH & Co. KG) Hidden
Avira Antivirus (HKLM-x32\...\Avira Antivirus) (Version: 15.0.11.579 - Avira Operations GmbH & Co. KG)
Avira Browser Safety (HKLM-x32\...\{9E10EA90-5E97-43B7-A246-FC7B4F5E9493}) (Version: 1.4.5.509 - Avira Operations GmbH & Co KG)
Backup Manager V3 (HKLM-x32\...\{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.69 - NTI Corporation) Hidden
Bejeweled 2 Deluxe (HKLM-x32\...\WT088300) (Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WT088373) (Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Build-a-lot 2 (HKLM-x32\...\WT088310) (Version: 2.2.0.95 - WildTangent) Hidden
ccc-core-static (HKLM-x32\...\{9C0E3DA8-408A-39D3-855D-3440E38F3D83}) (Version: 2010.1118.1603.28745 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.06 - Piriform)
Chuzzle Deluxe (HKLM-x32\...\WT088312) (Version: 2.2.0.95 - WildTangent) Hidden
clear.fi (HKLM-x32\...\{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 1.0.1223.00 - CyberLink Corp.) Hidden
clear.fi (HKLM-x32\...\{B906C11A-D193-4143-9FA7-E2EE8A5A8F21}) (Version: 9.0.7209 - CyberLink Corp.) Hidden
clear.fi (HKLM-x32\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 1.0.1223.00 - CyberLink Corp.)
clear.fi Client (HKLM-x32\...\{43AAE145-83CF-4C96-9A5E-756CEFCE879F}) (Version: 1.00.3008 - Acer Incorporated)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.41.0.0 - Conexant)
Coupon Companion (HKLM-x32\...\Coupon Companion) (Version: 1.24.151.151 - 215 Apps)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.1) (Version: 5.0.0.1 - Coupons.com Incorporated)
CouponBar (HKLM-x32\...\CouponBar5.0.0.5) (Version: 5.0.0.5 - Coupons.com Incorporated)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT088318) (Version: 2.2.0.95 - WildTangent) Hidden
Dora's Carnival Adventure (HKLM-x32\...\WT088393) (Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.8.5 - Dropbox, Inc.)
eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)
Elevated Installer (HKLM-x32\...\{4694981D-8031-4526-90BE-E5F7FB80CBB8}) (Version: 3.2.29.0 - Garmin Ltd or its subsidiaries) Hidden
Enterasys NAC Assessment Agent (HKLM-x32\...\{335B76D9-EDD2-4AFC-96D7-54007CD83AC2}) (Version: 1.6.9.0 - Enterasys Networks)
Enterasys NAC Assessment Agent (HKLM-x32\...\{8C143ECA-4787-410D-B345-AE5CA51CA900}) (Version: 1.6.10.0 - Enterasys Networks)
Epson Event Manager (HKLM-x32\...\{48F22622-1CC2-4A83-9C1E-644DD96F832D}) (Version: 2.30.01 - SEIKO EPSON Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - )
EPSON WorkForce 310 Series Printer Uninstall (HKLM\...\EPSON WorkForce 310 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.4j - SEIKO EPSON CORPORATION)
EpsonNet Setup (HKLM-x32\...\{FFFAE01B-466F-4C07-9821-A94FD753BDDA}) (Version: 3.1c - SEIKO EPSON CORPORATION)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
eSobi v2 (HKLM-x32\...\{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.) Hidden
eSobi v2 (HKLM-x32\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.)
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
FATE (HKLM-x32\...\WT088413) (Version: 2.2.0.95 - WildTangent) Hidden
FaxRedist (HKLM-x32\...\{2C8CC208-965C-48A1-90A8-DFB484358F1C}) (Version: 1.0.0 -  )
Free Any Burn (HKLM-x32\...\Free Any Burn) (Version: 1.3 - Power Software Ltd)
Game Booster (HKLM-x32\...\Game Booster_is1) (Version: 2.4.1.0 - IObit)
Garmin Express (HKLM-x32\...\{714dc1e5-69a4-4ecd-9552-93397e084298}) (Version: 3.2.29.0 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{A92D383B-FD85-4B9C-A5D9-3647C71E48A1}) (Version: 3.2.29.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (HKLM-x32\...\{D52EDFA2-13A7-4765-8650-4AB30E6DB77F}) (Version: 3.2.29.0 - Garmin Ltd or its subsidiaries) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.125 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Graph 4.4 Beta (HKLM-x32\...\Graph_is1) (Version:  - Ivan Johansen)
H&R Block Business 2013 (Remove Only) (HKLM-x32\...\H&R Block Business 2013) (Version:  - )
H&R Block Premium + Efile + State 2013 (HKLM-x32\...\{7304A91F-F4AF-41B3-85B6-C5923EDBF899}) (Version: 13.07.2901 - HRB Technology, LLC.)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
IObit Toolbar v5.0 (HKLM-x32\...\{FDACA485-FE5B-41e5-A9BD-B49B19C2F281}) (Version: 5.0 - Spigot, Inc.)
iTunes (HKLM\...\{D66F0C3C-24F2-4463-9E2F-4381E5C40A26}) (Version: 10.5.2.11 - Apple Inc.)
Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.510 - Oracle)
Jewel Quest - Heritage (HKLM-x32\...\WT088653) (Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (HKLM-x32\...\WT088350) (Version: 2.2.0.95 - WildTangent) Hidden
JMP 9 (HKLM-x32\...\{915E9EEB-7CE6-4B23-BC27-634058C55108}) (Version: 9.0 - SAS Institute Inc.)
JMPProfilerCoreSetup (HKLM-x32\...\{E3699351-FCC8-40C1-BB00-23E555A0E87E}) (Version: 1.0.0 - SAS Institute Inc.)
JMPProfilerGUISetup (HKLM-x32\...\{0BBA8AC3-ACD0-4C10-8451-0A79D14227ED}) (Version: 1.0.0 - SAS Institute Inc.)
John Deere Drive Green (HKLM-x32\...\WT088445) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kaspersky Endpoint Security 8 for Windows (HKLM\...\{D72DD679-A3EC-4FCF-AFAF-12E2552450B6}) (Version: 8.1.0.831 - Kaspersky Lab)
LANDesk Advance Agent (HKLM-x32\...\{7E8833A1-AF24-4CAE-82DF-CFE14C14B94D}) (Version: 1.0.0 - LANDesk Software) Hidden
LANDesk® Common Base Agent 8 (HKLM-x32\...\{45734758-4041-4EA8-8E62-DE661FC3879C}) (Version: 9.0.3.31 - LANDesk Software, Ltd) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 5.0.5 - Acer Inc.)
Lexmark 5400 Series (HKLM\...\Lexmark 5400 Series) (Version:  - Lexmark International, Inc.)
Lexmark Toolbar (HKLM-x32\...\{1017A80C-6F09-4548-A84D-EDD6AC9525F0}) (Version:  - )
Logitech Vid HD (HKLM-x32\...\Logitech Vid) (Version: 7.2 (7259) - Logitech Inc..)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Maple 15 (HKLM\...\Maple 15) (Version:  - Maplesoft)
Maple 15 (HKLM-x32\...\Maple 15) (Version: 15.0.0.0 - Maplesoft)
MediaEspresso (HKLM-x32\...\{4968622A-4D3F-489E-9ACE-5FEC4CC0BDE3}) (Version: 1.0.1210_33255 - CyberLink Corp.) Hidden
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2007 Primary Interop Assemblies (HKLM-x32\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (HKLM-x32\...\{a0fe116e-9a8a-466f-aee0-625cb7c207e3}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 39.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 39.0 (x86 en-US)) (Version: 39.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyDefrag v4.3.1 (HKLM\...\MyDefrag v4.3.1_is1) (Version: 4.0.0.0 - J.C. Kessels)
myitlab Plug-in/ActiveX Installer (HKLM-x32\...\{A312E52C-82DA-4157-8139-6C583ADA5791}) (Version: 1.0.7 - Pearson Education)
MyWinLocker (HKLM\...\{0B78ECB0-1A6B-4E6D-89D7-0E7CE77F0427}) (Version: 4.0.14.11 - Egis Technology Inc.) Hidden
MyWinLocker 4 (HKLM-x32\...\{39F15B50-A977-4CA6-B1C3-6A8724CDA025}) (Version: 4.0.14.11 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.11 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.11 - Egis Technology Inc.)
NOOK for PC (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.1.237 - Barnesandnoble.com)
Norton Security Scan (HKLM-x32\...\NSS) (Version: 3.5.2.10 - Symantec Corporation)
NTI Media Maker 9 (HKLM-x32\...\{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8939 - NTI Corporation) Hidden
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8939 - NTI Corporation)
Penguins! (HKLM-x32\...\WT088449) (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies (HKLM-x32\...\WT088364) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT088453) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT088457) (Version: 2.2.0.95 - WildTangent) Hidden
POM for Windows (Version 4) (HKLM-x32\...\POM for Windows (Version 4)) (Version:  - Prentice-Hall)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30122 - Realtek Semiconductor Corp.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Shredder (HKLM\...\{1F557316-CFC0-41BD-AFF7-8BC49CE444D7}) (Version: 2.0.8.7 - Egis Technology Inc.) Hidden
Shredder (HKLM-x32\...\{C2695E83-CF1D-43D1-84FE-B3BEC561012A}) (Version: 2.0.8.7 - Egis Technology Inc.) Hidden
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 6.10.13089 - Skype Technologies S.A.)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.0.1136 - SUPERAntiSpyware.com)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.1.6.0 - Synaptics Incorporated)
Times Reader (HKLM-x32\...\{491ADA37-04EE-2ECE-9F86-DDC0106047AC}) (Version: 2.055 - The New York Times Company) Hidden
Times Reader (HKLM-x32\...\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1) (Version: 2.055 - The New York Times Company)
TomTom HOME (HKLM-x32\...\{EC5F4C1B-F838-4CB7-8561-8F809296428B}) (Version: 2.9.5 - TomTom)
TomTom HOME Visual Studio Merge Modules (HKLM-x32\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT088553) (Version: 2.2.0.95 - WildTangent) Hidden
Visual C++ Runtime for Dragon NaturallySpeaking 64bit (x64) (HKLM\...\{4A5A427F-BA39-4BF0-9A47-7777FBE60C9F}) (Version: 10.00.800.228 - Nuance Communications Inc.)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3005 - Acer Incorporated)
WildTangent Games App (Acer Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-acer) (Version: 4.0.5.25 - WildTangent)
WildTangent Games App (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-wildgames) (Version: 4.0.5.31 - WildTangent)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WMV9/VC-1 Video Playback (HKLM\...\{EE24C28A-6BE1-5138-7CC7-854E9EB3757C}) (Version: 1.00.0000 - ATI Technologies Inc.) Hidden
Zuma's Revenge (HKLM-x32\...\WT088517) (Version: 2.2.0.95 - WildTangent) Hidden

**** End of log ****
 



#4 Firehouse

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Posted 06 August 2015 - 11:38 AM

You have more than one antivirus installed . Uninstall and keep one of them :

 

  • Avira
  • AVG 2013
  • Kaspersky Endpoint Security 8 for Windows

Since AVG is hidden (not properly uninstalled i guess), you must use their tool which will uninstall it.

 

After uninstallation, do a restart and uninstall these programs (unwanted / unneeded) :

 

  • SUPERAntiSpyware
  • Norton Security Scan
  • Lexmark Toolbar
  • IObit Toolbar v5.0
  • CouponBar

After that do following :

 

Download AdwCleaner by Xplode and save it to your desktop.
 
Run tool as Administrator, accept terms of usage, and wait while database is updating.
 
After it's done with updating, click Scan button and wait while it's scanning.
 
All found items remove by clicking on Cleaning button, and allow tool to restart.
 
After restart will make a log which you will attach or paste in your reply.

Download JRT by Malwarebytes and save it to your desktop.

Run tool as Administrator,accept disclaimer by pressing Y, and wait while it's scanning system.

Tool will automatically scan and remove all found items, if tool requires restart, allow it to do so.

Attach log here.

 

Download TFC by OldTimer and save it to your desktop.
 
Run it as Administrator and click on Start button.
 
If programs need reboot, allow it to do so.
 
NOTE: IF your desktop disappears, don't panic, it's normal.

 

Scan with Malwarebytes AntiRootkit
 
Please download MBAR and save it to your desktop.
 
Run tool as Administrator, tool will extract itself, and then launch.
 
Click Next to accept terms and conditions, and click Update to obtain latest definitions.
 
If malware is found click on Cleanup button , but make sure that Create restore point option is checked before proceeding !
 
Program will ask you to restart, allow it to do so.

Note: If you're experiencing internet connection issues or other anomalies after running MBAR and removal of rootkits, it is recommended to run fixdamage.exe located inside mbar folder. Run it as Administrator and press Y if asks you do you want to continue.

 

Attach log here.



#5 starlight5

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Posted 06 August 2015 - 03:12 PM

i could not get these unistalled should i continue with the other stuff



#6 Firehouse

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Posted 06 August 2015 - 03:14 PM

Antiviruses or programs i mentioned :

 

  • SUPERAntiSpyware
  • Norton Security Scan
  • Lexmark Toolbar
  • IObit Toolbar v5.0
  • CouponBar


#7 starlight5

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Posted 06 August 2015 - 03:16 PM

  •  
  • sorry i forgot to paste them on the message
  •  
  •  
  •  
  •  
  • IObit Toolbar v5.0
  • CouponBar


#8 Firehouse

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Posted 06 August 2015 - 03:19 PM

Alright. Proceed to next steps, when you're done, paste logs and re-run MiniToolbox so i can see are they uninstalled or not. Did you uninstalled antiviruses and which one do you have currently ?



#9 starlight5

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Posted 06 August 2015 - 03:21 PM

Avira   is what i kept unistalled the others



#10 Firehouse

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Posted 06 August 2015 - 03:22 PM

Okay,sounds good to me. Run other tools i provided to you and paste logs.



#11 starlight5

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Posted 07 August 2015 - 10:54 AM

here are the logs MBAR did not find anything will run MiniToolbox now

 

 

# AdwCleaner v4.208 - Logfile created 06/08/2015 at 17:02:11
# Updated 09/07/2015 by Xplode
# Database : 2015-08-01.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Jim - JIM-PC
# Running from : C:\Users\Jim\Downloads\AdwCleaner.exe
# Option : Cleaning

***** [ Services ] *****

[#] Service Deleted : Application Updater

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
Folder Deleted : C:\Program Files (x86)\Application Updater
Folder Deleted : C:\Program Files (x86)\IObit Toolbar
File Deleted : C:\Users\Jim\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_ndibdjnfmopecpmkdieinmbadjfpblof_0.localstorage
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\avg-secure-search.xml
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\searchplugins\yahoo.xml

***** [ Scheduled tasks ] *****

Task Deleted : Scheduled Update for Ask Toolbar

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF780F87-FF2B-4DF8-92D0-73DB16A1543A}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{03EB0E9C-7A91-4381-A220-9B52B641CDB1}
Key Deleted : HKCU\Software\AppDataLow\Software\Slick Savings
Key Deleted : HKU\.DEFAULT\Software\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EE171732-BEB4-4576-887D-CB62727F01CA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Companion
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.0.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CouponBar5.0.0.5
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\00E944CB89111313EAF35A0553F547F9
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0CFE535C35F99574E8340BFA75BF92C2
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\30C16B15B255BD349A1157B8A83E2AF9
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\4B2468513CA2D6943A1A233CD3F88CE7
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\53F55AF3F4049ED3FA6EA6F88E414E24
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\68E4BF4B11615E03C97732FD581AB607
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8CE3DDAB2D152683FBCEB4866BCD2B0F
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AF6CE16AFEA5C9A39B766468A8B35C21
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ED1CAE30F47D14B41B5FC8FA53658044
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FB1E44269B58F433A8C8E671E37CFDCF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\120DFADEB50841F408F04D2A278F9509
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3192AA38321C641458DBDAF83979D193
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17909


-\\ Mozilla Firefox v39.0 (x86 en-US)


-\\ Google Chrome v44.0.2403.130

[C:\Users\Jim\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://isearch.avg.com/search?cid={5A837E54-B769-4C1B-8111-2DCD529DB787}&mid=2f759d4b42e247d690b2cd3c4e50a5d7-4f5f54e493b6d65fb73269fa0a8a0ede60d0915c&lang=en&ds=ft011&pr=sa&d=2012-06-23 08:17:08&v=14.2.0.1&pid=avg&sg=&sap=dsp&q={searchTerms}
[C:\Users\Jim\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.babylon.com/?q={searchTerms}&affID=110000&tt=201208_mnt_n_3512_1&babsrc=SP_ss&mntrId=7873ca6c00000000000018f46ad1bad8
[C:\Users\Jim\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://websearch.ask.com/redirect?client=cr&src=kw&tb=ORJ&o=&locale=&apn_uid=B703E706-0904-4BA7-B552-428ED18392F8&apn_ptnrs=TV&apn_sauid=6FE85F7D-13F7-47C8-8C7B-25533422E6D8&apn_dtid=OSJ000YYUS&q={searchTerms}
[C:\Users\Jim\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Jim\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [1181 bytes] - [23/08/2013 11:58:28]
AdwCleaner[R1].txt - [7879 bytes] - [06/08/2015 16:24:18]
AdwCleaner[S0].txt - [1254 bytes] - [23/08/2013 12:08:21]
AdwCleaner[S1].txt - [7784 bytes] - [06/08/2015 17:02:11]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [7843  bytes] ##########
 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.5.5 (08.05.2015:1)
OS: Windows 7 Home Premium x64
Ran by Jim on Thu 08/06/2015 at 17:17:41.83
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks

Successfully deleted: [Task] C:\Windows\system32\tasks\SmartDefrag_Startup



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer



~~~ Files

Successfully deleted: [File] C:\Program Files (x86)\GUTF7E7.tmp
Successfully deleted: [File] C:\ProgramData\SPL22FB.tmp
Successfully deleted: [File] C:\ProgramData\SPL96B8.tmp
Successfully deleted: [File] C:\ProgramData\SPLA4D7.tmp
Successfully deleted: [File] C:\ProgramData\SPLE969.tmp
Successfully deleted: [File] C:\ProgramData\SPLF5F2.tmp



~~~ Folders



~~~ FireFox

Successfully deleted: [File] C:\Users\Jim\AppData\Roaming\mozilla\firefox\profiles\49lbsq8n.default\searchplugins\swagbucks.xml
Emptied folder: C:\Users\Jim\AppData\Roaming\mozilla\firefox\profiles\49lbsq8n.default\minidumps [5 files]



~~~ Chrome


[C:\Users\Jim\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\Jim\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\Jim\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\Jim\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[
  gkcefkcdkepgkpbgncjchhbjgoanleod,
  hbcennhacfaagdopikcegfcobcadeocj,
  pfndaklgolladniicklehhancnlgocpp
]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 08/06/2015 at 17:36:26.02
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#12 starlight5

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Posted 07 August 2015 - 11:03 AM

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Jim (administrator) on 07-08-2015 at 11:59:44
Running from "C:\Users\Jim\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Aspire 5253 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

"Reset FF Proxy Settings": Firefox Proxy settings were reset.


=========================== Installed Programs ============================

18 Wheels of Steel - American Long Haul (HKLM-x32\...\WT088649) (Version: 2.2.0.95 - WildTangent) Hidden
Acer Backup Manager (HKLM-x32\...\InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.69 - NTI Corporation)
Acer Crystal Eye Webcam (HKLM-x32\...\{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1216 - CyberLink Corp.) Hidden
Acer Crystal Eye Webcam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 1.0.1216 - CyberLink Corp.)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3000 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3001 - Acer Incorporated)
Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.1.3 - WildTangent)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.03.3003 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.1.0707.2010 - Acer Incorporated)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.0.2.12610 - Adobe Systems Inc.)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Flash Player 18 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.12 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.1.629 - Adobe Systems, Inc.)
Agatha Christie - Death on the Nile (HKLM-x32\...\WT088295) (Version: 2.2.0.95 - WildTangent) Hidden
ANT Drivers Installer x64 (HKLM\...\{CC7132C7-8532-4EA7-8E3F-53260C0BE168}) (Version: 2.3.4 - Garmin Ltd or its subsidiaries) Hidden
Apple Application Support (HKLM-x32\...\{343666E2-A059-48AC-AD67-230BF74E2DB2}) (Version: 2.1.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{75104836-CAC7-444E-A39E-3F54151942F5}) (Version: 4.0.0.97 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.36 - Atheros Communications Inc.)
ATI Catalyst Install Manager (HKLM\...\{4F125E8B-3B58-B80D-51E5-4FD110D1EF58}) (Version: 3.0.800.0 - ATI Technologies, Inc.)
Avira (HKLM-x32\...\{a5e00a72-db4a-4f77-8874-d1265b8fcd7e}) (Version: 1.1.42.10415 - Avira Operations GmbH & Co. KG)
Avira (HKLM-x32\...\{B4A68153-E9A2-4BC1-96C3-BEE5F56E788D}) (Version: 1.1.42.10415 - Avira Operations GmbH & Co. KG) Hidden
Avira Antivirus (HKLM-x32\...\Avira Antivirus) (Version: 15.0.12.408 - Avira Operations GmbH & Co. KG)
Avira Browser Safety (HKLM-x32\...\{9E10EA90-5E97-43B7-A246-FC7B4F5E9493}) (Version: 1.4.5.509 - Avira Operations GmbH & Co KG)
Backup Manager V3 (HKLM-x32\...\{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.69 - NTI Corporation) Hidden
Bejeweled 2 Deluxe (HKLM-x32\...\WT088300) (Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WT088373) (Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Build-a-lot 2 (HKLM-x32\...\WT088310) (Version: 2.2.0.95 - WildTangent) Hidden
ccc-core-static (HKLM-x32\...\{9C0E3DA8-408A-39D3-855D-3440E38F3D83}) (Version: 2010.1118.1603.28745 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.06 - Piriform)
Chuzzle Deluxe (HKLM-x32\...\WT088312) (Version: 2.2.0.95 - WildTangent) Hidden
clear.fi (HKLM-x32\...\{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 1.0.1223.00 - CyberLink Corp.) Hidden
clear.fi (HKLM-x32\...\{B906C11A-D193-4143-9FA7-E2EE8A5A8F21}) (Version: 9.0.7209 - CyberLink Corp.) Hidden
clear.fi (HKLM-x32\...\InstallShield_{2637C347-9DAD-11D6-9EA2-00055D0CA761}) (Version: 1.0.1223.00 - CyberLink Corp.)
clear.fi Client (HKLM-x32\...\{43AAE145-83CF-4C96-9A5E-756CEFCE879F}) (Version: 1.00.3008 - Acer Incorporated)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.41.0.0 - Conexant)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT088318) (Version: 2.2.0.95 - WildTangent) Hidden
Dora's Carnival Adventure (HKLM-x32\...\WT088393) (Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 3.8.5 - Dropbox, Inc.)
eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)
Elevated Installer (HKLM-x32\...\{4694981D-8031-4526-90BE-E5F7FB80CBB8}) (Version: 3.2.29.0 - Garmin Ltd or its subsidiaries) Hidden
Enterasys NAC Assessment Agent (HKLM-x32\...\{335B76D9-EDD2-4AFC-96D7-54007CD83AC2}) (Version: 1.6.9.0 - Enterasys Networks)
Enterasys NAC Assessment Agent (HKLM-x32\...\{8C143ECA-4787-410D-B345-AE5CA51CA900}) (Version: 1.6.10.0 - Enterasys Networks)
Epson Event Manager (HKLM-x32\...\{48F22622-1CC2-4A83-9C1E-644DD96F832D}) (Version: 2.30.01 - SEIKO EPSON Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - )
EPSON WorkForce 310 Series Printer Uninstall (HKLM\...\EPSON WorkForce 310 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.4j - SEIKO EPSON CORPORATION)
EpsonNet Setup (HKLM-x32\...\{FFFAE01B-466F-4C07-9821-A94FD753BDDA}) (Version: 3.1c - SEIKO EPSON CORPORATION)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
eSobi v2 (HKLM-x32\...\{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.) Hidden
eSobi v2 (HKLM-x32\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.)
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
FATE (HKLM-x32\...\WT088413) (Version: 2.2.0.95 - WildTangent) Hidden
FaxRedist (HKLM-x32\...\{2C8CC208-965C-48A1-90A8-DFB484358F1C}) (Version: 1.0.0 -  )
Free Any Burn (HKLM-x32\...\Free Any Burn) (Version: 1.3 - Power Software Ltd)
Game Booster (HKLM-x32\...\Game Booster_is1) (Version: 2.4.1.0 - IObit)
Garmin Express (HKLM-x32\...\{714dc1e5-69a4-4ecd-9552-93397e084298}) (Version: 3.2.29.0 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{A92D383B-FD85-4B9C-A5D9-3647C71E48A1}) (Version: 3.2.29.0 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (HKLM-x32\...\{D52EDFA2-13A7-4765-8650-4AB30E6DB77F}) (Version: 3.2.29.0 - Garmin Ltd or its subsidiaries) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.130 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Graph 4.4 Beta (HKLM-x32\...\Graph_is1) (Version:  - Ivan Johansen)
H&R Block Business 2013 (Remove Only) (HKLM-x32\...\H&R Block Business 2013) (Version:  - )
H&R Block Premium + Efile + State 2013 (HKLM-x32\...\{7304A91F-F4AF-41B3-85B6-C5923EDBF899}) (Version: 13.07.2901 - HRB Technology, LLC.)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Acer Incorporated)
IObit Toolbar v5.0 (HKLM-x32\...\{FDACA485-FE5B-41e5-A9BD-B49B19C2F281}) (Version: 5.0 - Spigot, Inc.)
iTunes (HKLM\...\{D66F0C3C-24F2-4463-9E2F-4381E5C40A26}) (Version: 10.5.2.11 - Apple Inc.)
Java 7 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217051FF}) (Version: 7.0.510 - Oracle)
Jewel Quest - Heritage (HKLM-x32\...\WT088653) (Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (HKLM-x32\...\WT088350) (Version: 2.2.0.95 - WildTangent) Hidden
JMP 9 (HKLM-x32\...\{915E9EEB-7CE6-4B23-BC27-634058C55108}) (Version: 9.0 - SAS Institute Inc.)
JMPProfilerCoreSetup (HKLM-x32\...\{E3699351-FCC8-40C1-BB00-23E555A0E87E}) (Version: 1.0.0 - SAS Institute Inc.)
JMPProfilerGUISetup (HKLM-x32\...\{0BBA8AC3-ACD0-4C10-8451-0A79D14227ED}) (Version: 1.0.0 - SAS Institute Inc.)
John Deere Drive Green (HKLM-x32\...\WT088445) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LANDesk Advance Agent (HKLM-x32\...\{7E8833A1-AF24-4CAE-82DF-CFE14C14B94D}) (Version: 1.0.0 - LANDesk Software) Hidden
LANDesk® Common Base Agent 8 (HKLM-x32\...\{45734758-4041-4EA8-8E62-DE661FC3879C}) (Version: 9.0.3.31 - LANDesk Software, Ltd) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 5.0.5 - Acer Inc.)
Lexmark 5400 Series (HKLM\...\Lexmark 5400 Series) (Version:  - Lexmark International, Inc.)
Logitech Vid HD (HKLM-x32\...\Logitech Vid) (Version: 7.2 (7259) - Logitech Inc..)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Maple 15 (HKLM\...\Maple 15) (Version:  - Maplesoft)
Maple 15 (HKLM-x32\...\Maple 15) (Version: 15.0.0.0 - Maplesoft)
MediaEspresso (HKLM-x32\...\{4968622A-4D3F-489E-9ACE-5FEC4CC0BDE3}) (Version: 1.0.1210_33255 - CyberLink Corp.) Hidden
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2007 Primary Interop Assemblies (HKLM-x32\...\{50120000-1105-0000-0000-0000000FF1CE}) (Version: 12.0.4518.1014 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (HKLM-x32\...\{a0fe116e-9a8a-466f-aee0-625cb7c207e3}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 39.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 39.0 (x86 en-US)) (Version: 39.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyDefrag v4.3.1 (HKLM\...\MyDefrag v4.3.1_is1) (Version: 4.0.0.0 - J.C. Kessels)
myitlab Plug-in/ActiveX Installer (HKLM-x32\...\{A312E52C-82DA-4157-8139-6C583ADA5791}) (Version: 1.0.7 - Pearson Education)
MyWinLocker (HKLM\...\{0B78ECB0-1A6B-4E6D-89D7-0E7CE77F0427}) (Version: 4.0.14.11 - Egis Technology Inc.) Hidden
MyWinLocker 4 (HKLM-x32\...\{39F15B50-A977-4CA6-B1C3-6A8724CDA025}) (Version: 4.0.14.11 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.11 - Egis Technology Inc.) Hidden
MyWinLocker Suite (HKLM-x32\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.11 - Egis Technology Inc.)
NOOK for PC (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.1.237 - Barnesandnoble.com)
NTI Media Maker 9 (HKLM-x32\...\{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8939 - NTI Corporation) Hidden
NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.8939 - NTI Corporation)
Penguins! (HKLM-x32\...\WT088449) (Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies (HKLM-x32\...\WT088364) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT088453) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT088457) (Version: 2.2.0.95 - WildTangent) Hidden
POM for Windows (Version 4) (HKLM-x32\...\POM for Windows (Version 4)) (Version:  - Prentice-Hall)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30122 - Realtek Semiconductor Corp.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Shredder (HKLM\...\{1F557316-CFC0-41BD-AFF7-8BC49CE444D7}) (Version: 2.0.8.7 - Egis Technology Inc.) Hidden
Shredder (HKLM-x32\...\{C2695E83-CF1D-43D1-84FE-B3BEC561012A}) (Version: 2.0.8.7 - Egis Technology Inc.) Hidden
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 6.10.13089 - Skype Technologies S.A.)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.1.6.0 - Synaptics Incorporated)
Times Reader (HKLM-x32\...\{491ADA37-04EE-2ECE-9F86-DDC0106047AC}) (Version: 2.055 - The New York Times Company) Hidden
Times Reader (HKLM-x32\...\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1) (Version: 2.055 - The New York Times Company)
TomTom HOME (HKLM-x32\...\{EC5F4C1B-F838-4CB7-8561-8F809296428B}) (Version: 2.9.5 - TomTom)
TomTom HOME Visual Studio Merge Modules (HKLM-x32\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT088553) (Version: 2.2.0.95 - WildTangent) Hidden
Visual C++ Runtime for Dragon NaturallySpeaking 64bit (x64) (HKLM\...\{4A5A427F-BA39-4BF0-9A47-7777FBE60C9F}) (Version: 10.00.800.228 - Nuance Communications Inc.)
Visual Studio 2008 x64 Redistributables (HKLM-x32\...\{FCDBEA60-79F0-4FAE-BBA8-55A26C609A49}) (Version: 10.0.0.2 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3005 - Acer Incorporated)
WildTangent Games App (Acer Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-acer) (Version: 4.0.5.25 - WildTangent)
WildTangent Games App (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-wildgames) (Version: 4.0.5.31 - WildTangent)
Windows Driver Package - Dynastream Innovations, Inc. ANT LibUSB Drivers (04/11/2012 1.2.40.201) (HKLM\...\F9D2A789F9CFF8CEC36B544F53877C80F1F73C46) (Version: 04/11/2012 1.2.40.201 - Dynastream Innovations, Inc.)
Windows Driver Package - Silicon Labs Software (DSI_SiUSBXp_3_1) USB  (02/06/2007 3.1) (HKLM\...\D1506E0025B5A3F9EB8270FE81C1EEDD9388B8A2) (Version: 02/06/2007 3.1 - Silicon Labs Software)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WMV9/VC-1 Video Playback (HKLM\...\{EE24C28A-6BE1-5138-7CC7-854E9EB3757C}) (Version: 1.00.0000 - ATI Technologies Inc.) Hidden
Zuma's Revenge (HKLM-x32\...\WT088517) (Version: 2.2.0.95 - WildTangent) Hidden



#13 Firehouse

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Posted 07 August 2015 - 11:34 AM

IObit is still present,uninstall it.



#14 starlight5

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Posted 07 August 2015 - 02:09 PM

when i go to uninstall it. windows says its on a network resource that is unavalable, not sure how to get rid of it



#15 Firehouse

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Posted 07 August 2015 - 02:12 PM

Try to uninstall with Revo Uninstaller on moderate






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