to Bleeping Computer Otterjones
Sorry to hear about your issue but this is one of the reasons why we recommend not to use ComboFix on your own (see here
). There are risks involved and we would prefer it if someone (a trained expert) who knows how to resolve any issues that may arise when running the tool, is supervising it's use.
As a general policy, Bleeping Computer does not offer advice
on how to run ComboFix unless we asked someone to run it or
if there is a problem with the computer caused by running the tool. When issues arise due to complex malware infections, problems running ComboFix or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment.
With that said, if your computer is unbootable, we have experts who can assist with such issues using more powerful tools than are permitted in this forum. Please start a new topic
, give it a relevant title, and post it in the Virus, Trojan, Spyware, and Malware Removal Logs forum
, NOT here
, for assistance by the Malware Response Team.
Provide a brief description of your problem, your operating system, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own.
After doing this, please reply back in this thread with a link to the new topic so we can close this one.