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MSN page is incomplete


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14 replies to this topic

#1 bertiemae

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Posted 05 August 2015 - 10:12 AM

I am running windows 7 64bit.  I have IE 11.  This just happened -- when I opened up MSN, the bottom of the page is missing, just blank. I googled my problem and it seems a lot of people are having the same problem.  I tried all their suggestions but nothing seems to work.  So was wondering if someone here had any suggestions to get the page to restore back to normal?

 

Thanks, Alberta

 

p.s.  all my other web pages open just fine.


Edited by bertiemae, 05 August 2015 - 10:13 AM.


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#2 dc3

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Posted 05 August 2015 - 12:48 PM

See if this works.
 
Launch Internet Explorer Without Add-ons
 
  •  
  • Click Start
  • Type iexplore.exe -extoff then press Enter
  • Check the browser behavior

Edited by dc3, 05 August 2015 - 12:49 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 bertiemae

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Posted 05 August 2015 - 02:05 PM

This problem all started when I ran ccleaner and aft cleaner. I clicked the start button and typed iexplore.exe.extoff and this is what came up:


Internet Explorer is currently running without add-ons




All Internet Explorer add-ons, such as ActiveX controls or toolbars, are turned off. Some webpages might not display correctly.

To continue to your home page, click the Home button.

To browse using add-ons, close Internet Explorer and then start it again.



Forward Arrow Check for the latest Windows updates.


Question Icon How do browser add-ons affect my browsing experience?

So do you think that one of these is effecting msn webpage? If so, I don't know how to change those settings. Any help will be gratefully appreciated. Thanks, Alberta

#4 dc3

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Posted 05 August 2015 - 03:40 PM

Are you using the registry cleaner option in Ccleaner?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 bertiemae

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Posted 05 August 2015 - 03:43 PM

no just the top one - the cleaner only - not the registry option. Would a system restore work?

#6 dc3

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Posted 05 August 2015 - 03:47 PM

Won't hurt to try.


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#7 bertiemae

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Posted 05 August 2015 - 04:20 PM

system restore didn't fix the problem

#8 hamluis

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Posted 05 August 2015 - 05:40 PM

I would dump the browser cache...may not be the answer but it won't hurt anything.

 

Louis



#9 bertiemae

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Posted 05 August 2015 - 07:54 PM

how do I do that?

#10 jhayz

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Posted 05 August 2015 - 10:45 PM

Try a different browser if the problem persist. When using Ccleaner, check the box for Temp files, Cookies and History for Internet Explorer . You may want to remove the check box for cookies and history after if it resolves the problem. See if you can remove your home page (MSN) by IE options menu and using a different site temporarily then use it again after reloading IE. Use the reload or refresh button of IE or see this microsoft link.


Tekken
 


#11 bertiemae

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Posted 06 August 2015 - 09:29 AM

I tried all the suggestions and it didn't resolve my problem with msn. So I decided to take pc to repair man next week or just take a hammer to it. But during the night, the monsters that live inside my pc decided to put the msn web page back like it was, I am back in business. Thanks for all your help and suggestions anyway.

Alberta


Edited by hamluis, 06 August 2015 - 12:23 PM.


#12 malynensi

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Posted 06 August 2015 - 10:57 AM

If nothing's helping then better bring it to a technician than to wait that those monsters would affect other applications you have on your PC. Use vpn next time to be safe. 



#13 dc3

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Posted 06 August 2015 - 11:22 AM

If nothing's helping then better bring it to a technician than to wait that those monsters would affect other applications you have on your PC. Use vpn next time to be safe. 

There members here who can affect a repair as well as any repair shop.  And we don't charge for our time.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 hamluis

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Posted 06 August 2015 - 12:23 PM

Glad it resolved itself...happy computing :).

 

Louis



#15 JohnHenery

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Posted 06 August 2015 - 08:40 PM

I work for tech support for a company and have dealt with this before.. I concluded with the client that it was due to incompatibility with IE 11 and MSN.

 

If it is working for you, it sounds like MSN has fixed the problem.. but I could be incorrect.

Either way, yay it is fixed.






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