I have two trackballs, one for each laptop. 3 days ago, both trackballs stopped working on right-click and occasionally on left click. Scrolling and pointing still normal.
I couldn't find any fix in Control Panel (Windows 8.1) and d/l'd an item called Trackball Works (one word) from Kensington's site. Not an exact fit for what I have but close.
If I manage to run that, the trackball starts to work again for a while, but then again stops working on clicks. When I go to Trackball Works, there is a setup option to tell the mouse what buttons are for what. Right Click is shown to be available but no amount of clicking on it brings it from "active" to "selected" i.e. it doesn't show as being activated by greying out, as the left button is. I hit "Apply" and "Close" and then it works for a while but then stops again.
Both Trackballs are refusing to work, but a Logitech normal mouse is functioning just fine - left click, right click, scroll.
I did see once in my frustrated scrolling and clicking the message that Trackball Works hadn't fully installed because it detected I was on a metered system. Big deal - I should be allowed to decide whether to go ahead or not. Rant rant rant.
Anyway, this not-fully-installed thing hasn't appeared at all since and I don't know why it even appeared - the Works button is definitely there and it is a .exe so it's not an information file, just an instruction file.
I like the Trackballs - I live on my yacht and space is limited so a roller ball mouse fits in fine. I'd like to get them both running again but there is precious little on the Kensington site to point me to a fix.
Does anyone have any insights they could share? Thanks.