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Windows 7 won't open programs, play audio or let me access files


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4 replies to this topic

#1 therealLIGHT

therealLIGHT

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Posted 04 August 2015 - 12:01 PM

Hello Community! Please help!
 

Ever since I had gotten rid of a virus, my computer just won't function properly. A whole lot of problems and weird occurrences like a red X on my internet connection, yet I can still use the internet. I also can't hear any sound whatsoever.

Upon trying to open files it just wouldn't open no matter how many times i clicked, or it would show me an error message to reboot my computer and believe me I tried.

I tried using system restore to get everything back to normal, and yet again, another error message. It says:

 

'System restore does not appear to functioning correctly on this system

A Volume Shadow Copy Service encountered an unexpected error. Check the application event log for more information.'

 

I have been having this problem for about a couple of weeks now. I've been trying to just get the sound back at least but no luck there either.

I fear I might have to buy a new Windows 7 installation disk. I wanted to wait till windows 10 updated but i'm almost positive that this problem is going to prevent it from updating.



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#2 Firehouse

Firehouse

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Posted 04 August 2015 - 12:27 PM

Hello,
 
please download MiniToolBox by Farbar and save it to your desktop.
 
Run tool as Administrator and make sure that these options are checked :
 
  • Flush DNS
  • Reset IE Proxy Settings
  • Reset FF Proxy Settings
  • List Installed Programs
  • List Last 10 Event Viewer Errors
 
Post log here .


#3 dc3

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Posted 04 August 2015 - 12:54 PM

Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
command%20prompt%20w8_zpsxjmewau9.png
 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
When the scan is finished please do the following.
 
Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png then copy and paste the following in the Search programs and files box.
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"
 
This will place a new icon on the desktop titled sfcdetails.  Double click on this icon to  
the CBS log, copy and paste the log in your topic.
 
If this fails to place the icon on your desktop run the command from the Command Prompt.  Use the instructions I provided at the start of this tutorial.
 
This log may be very large, if you have problems posting it try breaking it into smaller parts.  When you copy these parts you will highlight the section you are going to copy.  If you leave that section highlighted it will give you a quick reference for where you left off.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 therealLIGHT

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Posted 14 August 2015 - 07:38 PM

Hello! I'm sorry i haven't replied for so long. I have been having some unrelated internet problems. 

 

Firehouse, I have downloaded MiniToolBox  and checked the required options and here is the log i received

 

 

 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Nour (administrator) on 14-08-2015 at 17:33:57
Running from "C:\Users\Nour\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Model:  Manufacturer: 
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/04/2015 12:42:31 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.
 
 
Operation:
   Instantiating VSS server
 
Error: (08/04/2015 12:42:31 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered
].
 
 
Operation:
   Instantiating VSS server
 
Error: (08/04/2015 12:28:36 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.
 
 
Operation:
   Instantiating VSS server
 
Error: (08/04/2015 12:28:36 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and Name IVssCoordinatorEx2 is [0x80040154, Class not registered
].
 
 
Operation:
   Instantiating VSS server
 
Error: (08/04/2015 12:27:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: SUPBackground.exe, version: 3.0.0.17, time stamp: 0x4c770af1
Faulting module name: SUPBackground.exe, version: 3.0.0.17, time stamp: 0x4c770af1
Exception code: 0xc0000005
Fault offset: 0x0000f8b8
Faulting process id: 0x8dc
Faulting application start time: 0xSUPBackground.exe0
Faulting application path: SUPBackground.exe1
Faulting module path: SUPBackground.exe2
Report Id: SUPBackground.exe3
 
Error: (08/04/2015 12:25:29 PM) (Source: SecurityCenter) (User: )
Description: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus, AntiSpyware and Firewall.
 
Error: (08/04/2015 12:23:51 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/04/2015 12:23:09 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.
 
 
Operation:
   Subscribing Writer
 
Context:
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {ff15280e-07d4-4701-a7c0-56e80920b938}
 
Error: (08/04/2015 12:23:09 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered.
This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider.
The error returned from CoCreateInstance on class with CLSID {4e14fba2-2e22-11d1-9964-00c04fbbb345} and Name CEventSystem is [0x80040154, Class not registered
].
 
 
Operation:
   Subscribing Writer
 
Context:
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {ff15280e-07d4-4701-a7c0-56e80920b938}
 
Error: (08/04/2015 12:23:04 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154, Class not registered
.
 
 
Operation:
   Subscribing Writer
 
Context:
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {749b45ba-3a82-4777-90a7-645e7cbf78ed}
 
 
System errors:
=============
Error: (08/14/2015 05:33:19 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{89115307-8248-448F-ADA0-F3F3718A9B2A}UnavailableNT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (08/14/2015 05:33:19 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{89115307-8248-448F-ADA0-F3F3718A9B2A}UnavailableNT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (08/14/2015 05:33:19 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{89115307-8248-448F-ADA0-F3F3718A9B2A}UnavailableNT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (08/14/2015 05:33:19 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{89115307-8248-448F-ADA0-F3F3718A9B2A}UnavailableNT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (08/14/2015 05:33:19 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{89115307-8248-448F-ADA0-F3F3718A9B2A}UnavailableNT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (08/14/2015 05:33:19 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{89115307-8248-448F-ADA0-F3F3718A9B2A}UnavailableNT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (08/14/2015 05:33:19 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{89115307-8248-448F-ADA0-F3F3718A9B2A}UnavailableNT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (08/14/2015 05:33:13 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{89115307-8248-448F-ADA0-F3F3718A9B2A}UnavailableNT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (08/14/2015 05:33:13 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{89115307-8248-448F-ADA0-F3F3718A9B2A}UnavailableNT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (08/14/2015 05:33:13 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: machine-defaultLocalActivation{89115307-8248-448F-ADA0-F3F3718A9B2A}UnavailableNT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
 
Microsoft Office Sessions:
=========================
Error: (08/04/2015 12:42:31 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered
 
 
Operation:
   Instantiating VSS server
 
Error: (08/04/2015 12:42:31 PM) (Source: VSS)(User: )
Description: {e579ab5f-1cc4-44b4-bed9-de0991ff0623}IVssCoordinatorEx20x80040154, Class not registered
 
 
Operation:
   Instantiating VSS server
 
Error: (08/04/2015 12:28:36 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered
 
 
Operation:
   Instantiating VSS server
 
Error: (08/04/2015 12:28:36 PM) (Source: VSS)(User: )
Description: {e579ab5f-1cc4-44b4-bed9-de0991ff0623}IVssCoordinatorEx20x80040154, Class not registered
 
 
Operation:
   Instantiating VSS server
 
Error: (08/04/2015 12:27:34 PM) (Source: Application Error)(User: )
Description: SUPBackground.exe3.0.0.174c770af1SUPBackground.exe3.0.0.174c770af1c00000050000f8b88dc01d0ceeb9a6bfbfeC:\Program Files (x86)\Samsung\Samsung Update Plus\SUPBackground.exeC:\Program Files (x86)\Samsung\Samsung Update Plus\SUPBackground.exedb190b36-3ade-11e5-bc82-e8039adbabd9
 
Error: (08/04/2015 12:25:29 PM) (Source: SecurityCenter)(User: )
Description: 
 
Error: (08/04/2015 12:23:51 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/04/2015 12:23:09 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered
 
 
Operation:
   Subscribing Writer
 
Context:
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {ff15280e-07d4-4701-a7c0-56e80920b938}
 
Error: (08/04/2015 12:23:09 PM) (Source: VSS)(User: )
Description: {4e14fba2-2e22-11d1-9964-00c04fbbb345}CEventSystem0x80040154, Class not registered
 
 
Operation:
   Subscribing Writer
 
Context:
   Writer Class Id: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Writer Name: MSSearch Service Writer
   Writer Instance ID: {ff15280e-07d4-4701-a7c0-56e80920b938}
 
Error: (08/04/2015 12:23:04 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154, Class not registered
 
 
Operation:
   Subscribing Writer
 
Context:
   Writer Class Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Name: WMI Writer
   Writer Instance ID: {749b45ba-3a82-4777-90a7-645e7cbf78ed}
 
 
=========================== Installed Programs ============================
 
„Windows Live Essentials“ (HKLM-x32\...\{19ADD3BF-C42B-47DC-81C6-5E9731B668C4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
„Windows Live Mail“ (HKLM-x32\...\{2720009D-9566-45A7-A370-0E6DAC313F3F}) (Version: 15.4.3502.0922 - „Microsoft Corporation“) Hidden
„Windows Live Messenger“ (HKLM-x32\...\{122800FE-3AAF-4974-9FBD-54B023FA756A}) (Version: 15.4.3538.0513 - „Microsoft Corporation“) Hidden
„Windows Live“ fotogalerija (HKLM-x32\...\{C877E454-FA36-409A-A00E-1240CEC61BBD}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Adobe Flash Player 10 ActiveX (HKLM-x32\...\{FFB768E4-E427-4553-BC36-A11F5E62A94D}) (Version: 10.1.53.64 - Adobe Systems Incorporated)
Adobe Reader 9.1 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A91000000001}) (Version: 9.1.0 - Adobe Systems Incorporated)
Agatha Christie - Death on the Nile (HKLM-x32\...\WT085587) (Version: 2.2.0.82 - WildTangent) Hidden
AMD Catalyst Install Manager (HKLM\...\{A8B97219-18F3-5688-0437-6E8F895654C7}) (Version: 3.0.838.0 - Advanced Micro Devices, Inc.)
Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 9.0 - Atheros)
BatteryLifeExtender (HKLM-x32\...\{FFD0E594-823B-4E2B-B680-720B3C852588}) (Version: 1.0.11 - Samsung)
Bejeweled 2 Deluxe (HKLM-x32\...\WT089286) (Version: 2.2.0.95 - WildTangent) Hidden
Broadcom 802.11 Network Adapter (HKLM\...\Broadcom 802.11 Network Adapter) (Version: 5.60.48.55 - Broadcom Corporation)
Build-a-lot (HKLM-x32\...\WT085597) (Version: 2.2.0.82 - WildTangent) Hidden
Chuzzle Deluxe (HKLM-x32\...\WT085567) (Version: 2.2.0.82 - WildTangent) Hidden
CyberLink Media Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 8.0.2227 - CyberLink Corp.)
CyberLink Media+ Player10 (HKLM-x32\...\InstallShield_{34FBC7C4-CD31-4D93-A428-0E524EAC4586}) (Version: 10.0.1110.00 - CyberLink Corp.)
CyberLink MediaShow (HKLM-x32\...\InstallShield_{80E158EA-7181-40FE-A701-301CE6BE64AB}) (Version: 5.0.1130a - CyberLink Corp.)
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.3802 - CyberLink Corp.)
CyberLink PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.3306 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.1.3509 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT085559) (Version: 2.2.0.82 - WildTangent) Hidden
Easy Content Share (HKLM-x32\...\{2DDC70C1-C77A-4D08-89D2-9AB648504533}) (Version: 1.0 - Samsung Electronics Co., LTD)
Easy Display Manager (HKLM-x32\...\{17283B95-21A8-4996-97DA-547A48DB266F}) (Version: 3.2 - Samsung Electronics Co., Ltd.)
Easy Migration (HKLM-x32\...\{AD86049C-3D9C-43E1-BE73-643F57D83D50}) (Version: 1.0 - Samsung Electronics Co., Ltd.)
Easy Network Manager (HKLM-x32\...\{8732818E-CA78-4ACB-B077-22311BF4C0E4}) (Version: 4.4.7 - Samsung)
Easy SpeedUp Manager (HKLM-x32\...\{EF367AA4-070B-493C-9575-85BE59D789C9}) (Version: 2.1.1.1 - Samsung Electronics Co.,Ltd.)
EasyBatteryManager (HKLM-x32\...\{4A331D24-A9E8-484F-835E-1BA7B139689C}) (Version: 4.0.0.4 - Samsung)
EasyFileShare (HKLM-x32\...\{16880765-677F-440B-B16A-BFD9B9C00012}) (Version: 1.0.12 - Samsung)
ETDWare PS/2-X64 10.7.14.12_WHQL (HKLM\...\Elantech) (Version: 10.7.14.12 - ELAN Microelectronic Corp.)
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
Farm Frenzy (HKLM-x32\...\WT085618) (Version: 2.2.0.82 - WildTangent) Hidden
Fast Start (HKLM-x32\...\{77F45ECD-FAFC-45A8-8896-CFFB139DAAA3}) (Version: 2.2.0.1 - SAMSUNG)
Fotogalerija Windows Live (HKLM-x32\...\{E59969EA-3B5B-4B24-8B94-43842A7FBFE9}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galeria de Fotografias do Windows Live (HKLM-x32\...\{0EC0B576-90F9-43C3-8FAD-A4902DF4B8F4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galería fotográfica de Windows Live (HKLM-x32\...\{E85A4EFC-82F2-4CEE-8A8E-62FDAD353A66}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galeria fotografii usługi Windows Live (HKLM-x32\...\{CB3F59BB-7858-41A1-A7EA-4B8A6FC7D431}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie de photos Windows Live (HKLM-x32\...\{488F0347-C4A7-4374-91A7-30818BEDA710}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie foto Windows Live (HKLM-x32\...\{CB66242D-12B1-4494-82D2-6F53A7E024A3}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.155 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{79361740-EAE3-11E2-9911-B8AC6F98CCE3}) (Version: 7.1.1.1888 - Google)
Google Talk Plugin (HKLM-x32\...\{CA3DD97D-1FD7-37A7-BD5C-FC4430C8B8E6}) (Version: 5.41.2.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.27.5 - Google Inc.) Hidden
Insaniquarium Deluxe (HKLM-x32\...\WT085622) (Version: 2.2.0.82 - WildTangent) Hidden
Java 7 Update 9 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217009FF}) (Version: 7.0.90 - Oracle)
John Deere Drive Green (HKLM-x32\...\WT085580) (Version: 2.2.0.82 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Lucky Savings Widget (HKLM-x32\...\{3E8E469E-1631-424B-8BCA-00FEB824881A}) (Version: 1.6.1.890 - Linkury Inc.)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Movie Color Enhancer (HKLM-x32\...\{7F6F62F0-7884-4CFB-B86C-597A4A6D9C4D}) (Version: 1.0 - Samsung Electronics Co., Ltd.)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Multimedia POP (HKLM-x32\...\{331ECF61-69AF-4F57-AC35-AFED610231C3}) (Version: 1.0 - )
Norton Internet Security (HKLM-x32\...\NIS) (Version: 18.7.2.3 - Symantec Corporation)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
Peggle (HKLM-x32\...\WT085663) (Version: 2.2.0.82 - WildTangent) Hidden
Penguins! (HKLM-x32\...\WT085581) (Version: 2.2.0.82 - WildTangent) Hidden
Plants vs. Zombies (HKLM-x32\...\WT085669) (Version: 2.2.0.82 - WildTangent) Hidden
Poczta usługi Windows Live (HKLM-x32\...\{64376910-1860-4CEF-8B34-AA5D205FC5F1}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Podstawowe programy Windows Live (HKLM-x32\...\{7A9D47BA-6D50-4087-866F-0800D8B89383}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Polar Golfer (HKLM-x32\...\WT085583) (Version: 2.2.0.82 - WildTangent) Hidden
Pošta Windows Live (HKLM-x32\...\{7BA19818-F717-4DFB-BC11-FAF17B2B8AEE}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Raccolta foto di Windows Live (HKLM-x32\...\{ED16B700-D91F-44B0-867C-7EB5253CA38D}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
RealDownloader (HKLM-x32\...\{AF7EBCA4-9FAF-4DC8-8D09-67854BB84D34}) (Version: 1.3.0 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (HKLM-x32\...\{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}) (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 16.0) (Version: 16.0.0 - RealNetworks)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.40.126.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6400 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
RuneScape Launcher 1.2.5 (HKLM-x32\...\{BB1810FD-EB25-4A9D-ADDD-3543190D429A}) (Version: 1.2.5 - Jagex Ltd)
Samsung AnyWeb Print (HKLM-x32\...\{318DBE01-1E6B-4243-84B0-210391FE789A}) (Version: 2.0.67.1 - Samsung Electronics Co., Ltd.)
Samsung Printer Live Update (HKLM-x32\...\Samsung Printer Live Update) (Version:  - Samsung Electronics Co., Ltd.)
Samsung Recovery Solution 5 (HKLM-x32\...\{145DE957-0679-4A2A-BB5C-1D3E9808FAB2}) (Version: 5.0.1.2 - Samsung)
Samsung Support Center (HKLM-x32\...\{F687E657-F636-44DF-8125-9FEEA2C362F5}) (Version: 1.1.25 - Samsung)
Samsung Universal Print Driver (HKLM-x32\...\Samsung Universal Print Driver) (Version: 2.02.05.00:27 - Samsung Electronics Co., Ltd.)
Samsung Universal Scan Driver (HKLM-x32\...\Samsung Universal Scan Driver) (Version: 1.2.5.0 - Samsung Electronics Co., Ltd.)
Samsung Update Plus (HKLM-x32\...\{142D8CA7-2C6F-45A7-83E3-099AAFD99133}) (Version: 3.0.0.17 - Samsung Electronics Co., Ltd.)
Setup (HKLM-x32\...\{7ADF667E-E14D-4D2C-827C-B0108F0D93BC}) (Version:  - )
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.4.0.9058 - Microsoft Corporation)
Skype™ 7.6 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.6.105 - Skype Technologies S.A.)
turbodiagnosis version 1.02 (HKLM-x32\...\{BD3C020E-CA6D-44E8-9FA4-93D410D18D70}_is1) (Version: 1.02 - )
User Guide (HKLM-x32\...\{BAE68339-B0F6-4D33-9554-5A3DB2DFF5DA}) (Version: 1.7 - )
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.1.5 - WildTangent)


#5 hamluis

hamluis

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Posted 15 August 2015 - 09:14 AM

I don't think you "got rid" of your virus problem.

 

Louis






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