Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Booting into Safe Mode only


  • Please log in to reply
8 replies to this topic

#1 panda01

panda01

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:11:31 AM

Posted 04 August 2015 - 09:48 AM

I have a Sony Vaio laptop that will not bootup into Windows 7 Professional 64 bit w/ sp1  . 

I have been through the Windows Services from Black Viper and still can't get it to boot into Normal mode.
I have run various built in system utilities, I've Restored to earlier time frames, I've run System Repair, Repair Computer, etc.

I saw another post in this forum, although a few years earlier and it said to run MiniToolBox and Speccy. So I did.

 

My system is a mess as you'll see.

 

I don't understand why only the hard drive shows up and not the cd/dvd/bd drive doesn't show up.
I thought I removed the Original Sony Care and Sony Update programs in order to start over with Original Sony drivers which must be installed first. 

At some point my Administrator Account seemed to get corrupted, so I've created a new user with Admin privileges. 

IMPORTANT NOTE:  There is a device that I cannot locate that is not functioning (according to event logs), and not allowing my Intel Centrino Wireless to connect to  the generic Wireless Network Connection, instead it's connected to Wireless Connection 9!  ????
----------------------------------------------

Here is my MiniToolBox log.  
 

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Velvet (administrator) on 04-08-2015 at 09:02:50
Running from "C:\Users\Velvet\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: VPCSE290X Manufacturer: Sony Corporation
Boot Mode: Network
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/02/2015 11:58:12 PM) (Source: Microsoft-Windows-RestartManager) (User: Nancy-VAIO)
Description: Application or service 'Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service' could not be restarted.
 
Error: (08/02/2015 11:58:12 PM) (Source: Microsoft-Windows-RestartManager) (User: Nancy-VAIO)
Description: Application or service 'Intel® Centrino® Bluetooth 3.0 + High Speed Service' could not be restarted.
 
Error: (08/02/2015 12:56:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: vaiouninstaller.exe, version: 2.0.0.0, time stamp: 0x4a8da236
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc
Exception code: 0xe0434f4d
Fault offset: 0x0000c42d
Faulting process id: 0x%9
Faulting application start time: 0xvaiouninstaller.exe0
Faulting application path: vaiouninstaller.exe1
Faulting module path: vaiouninstaller.exe2
Report Id: vaiouninstaller.exe3
 
Error: (08/02/2015 12:56:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: vaiouninstaller.exe, version: 2.0.0.0, time stamp: 0x4a8da236
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18869, time stamp: 0x556363bc
Exception code: 0xe0434f4d
Fault offset: 0x0000c42d
Faulting process id: 0x%9
Faulting application start time: 0xvaiouninstaller.exe0
Faulting application path: vaiouninstaller.exe1
Faulting module path: vaiouninstaller.exe2
Report Id: vaiouninstaller.exe3
 
Error: (08/01/2015 01:12:33 PM) (Source: Application Error) (User: )
Description: Faulting application name: GWXUX.exe, version: 6.3.9600.17813, time stamp: 0x554a15f3
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2
Exception code: 0xc0000005
Fault offset: 0x000000000004ada4
Faulting process id: 0xc10
Faulting application start time: 0xGWXUX.exe0
Faulting application path: GWXUX.exe1
Faulting module path: GWXUX.exe2
Report Id: GWXUX.exe3
 
Error: (08/01/2015 12:53:20 AM) (Source: Dell-System-Update) (User: )
Description: Synaptics MUP installation Utilies
Description: Synaptics Pointing device driver
Log file: C:\Windows\Synaptics.log
Exit code: 3010
 
Error: (07/31/2015 03:31:32 PM) (Source: Application Hang) (User: )
Description: The program NOTEPAD.EXE version 6.1.7600.16385 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: d3c
Start Time: 01d0cbc769e6bb95
Termination Time: 0
Application Path: C:\Windows\SysWOW64\NOTEPAD.EXE
Report Id:
 
Error: (07/29/2015 12:04:09 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (07/29/2015 12:03:49 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
Error: (07/29/2015 12:03:29 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifest.
 
System errors:
=============
Error: (08/04/2015 09:02:53 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (08/04/2015 09:02:53 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (08/04/2015 09:02:53 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (08/04/2015 09:02:37 AM) (Source: Service Control Manager) (User: )
Description: The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: 
%%1068
 
Error: (08/04/2015 09:01:59 AM) (Source: DCOM) (User: )
Description: 1084Bluetooth Device Monitor{DABF28BE-F6B4-4E40-8F40-C4FB26F3116C}
 
Error: (08/04/2015 09:01:48 AM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: 
%%1068
 
Error: (08/04/2015 09:01:47 AM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
 
Error: (08/04/2015 09:01:47 AM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}
 
Error: (08/04/2015 09:01:46 AM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}
 
Error: (08/04/2015 09:01:41 AM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}
 
Microsoft Office Sessions:
=========================
Error: (08/02/2015 11:58:12 PM) (Source: Microsoft-Windows-RestartManager)(User: Nancy-VAIO)
Description: 0BTHSSecurityMgr.exeIntel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service03026217818640
 
Error: (08/02/2015 11:58:12 PM) (Source: Microsoft-Windows-RestartManager)(User: Nancy-VAIO)
Description: 0BTHSAmpPalService.exeIntel® Centrino® Bluetooth 3.0 + High Speed Service03026217817480
 
Error: (08/02/2015 12:56:59 PM) (Source: Application Error)(User: )
Description: vaiouninstaller.exe2.0.0.04a8da236KERNELBASE.dll6.1.7601.18869556363bce0434f4d0000c42d
 
Error: (08/02/2015 12:56:49 PM) (Source: Application Error)(User: )
Description: vaiouninstaller.exe2.0.0.04a8da236KERNELBASE.dll6.1.7601.18869556363bce0434f4d0000c42d
 
Error: (08/01/2015 01:12:33 PM) (Source: Application Error)(User: )
Description: GWXUX.exe6.3.9600.17813554a15f3ntdll.dll6.1.7601.18869556366f2c0000005000000000004ada4c1001d0cc7d3fdaf70eC:\Windows\System32\GWX\GWXUX.exeC:\Windows\SYSTEM32\ntdll.dll7f65f685-3870-11e5-af4c-88532ed97244
 
Error: (08/01/2015 12:53:20 AM) (Source: Dell-System-Update)(User: )
Description: Synaptics MUP installation Utilies
Description: Synaptics Pointing device driver
Log file: C:\Windows\Synaptics.log
Exit code: 3010
 
Error: (07/31/2015 03:31:32 PM) (Source: Application Hang)(User: )
Description: NOTEPAD.EXE6.1.7600.16385d3c01d0cbc769e6bb950C:\Windows\SysWOW64\NOTEPAD.EXE
 
Error: (07/29/2015 12:04:09 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\users\velvet\downloads\esetsmartinstaller_enu (1).exe
 
Error: (07/29/2015 12:03:49 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\users\velvet\downloads\esetsmartinstaller_enu.exe
 
Error: (07/29/2015 12:03:29 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_fa3b1e3d17594757.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.18837_none_41e855142bd5705d.manifestc:\users\nancy\dropbox\esetsmartinstaller_enu.exe
 
CodeIntegrity Errors:
===================================
  Date: 2015-06-06 12:16:48.030
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2015\avchv.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-16 18:57:25.050
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2015\avchv.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-12 15:55:25.768
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2015\avchv.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-09 15:17:10.253
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2015\avchv.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-08 12:15:28.253
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2015\avchv.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-05 15:05:01.315
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Bitdefender\Bitdefender 2015\avchv.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-05 14:09:02.116
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\IObit\Advanced SystemCare 8\KB3022345.cab_Temp\13501FCC-DB81-41CB-BBE0-EE9AE951D571\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.23040_none_b5d708a5e200a8e0\appid.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-05 14:09:02.069
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\IObit\Advanced SystemCare 8\KB3022345.cab_Temp\13501FCC-DB81-41CB-BBE0-EE9AE951D571\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.23040_none_b5d708a5e200a8e0\appid.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-05 14:09:02.038
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\IObit\Advanced SystemCare 8\KB3022345.cab_Temp\13501FCC-DB81-41CB-BBE0-EE9AE951D571\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.23040_none_b5d708a5e200a8e0\appid.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2015-05-05 14:09:01.991
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\IObit\Advanced SystemCare 8\KB3022345.cab_Temp\13501FCC-DB81-41CB-BBE0-EE9AE951D571\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.23040_none_b5d708a5e200a8e0\appid.sys because the set of per-page image hashes could not be found on the system.
 
=========================== Installed Programs ============================
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.008.20082 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Application Manager for VAIO (HKLM-x32\...\Application Manager for VAIO) (Version:  - )
ArcSoft Magic-i Visual Effects 2 (HKLM-x32\...\{B1893E3F-9BDF-443F-BED0-1AAA2D9E0D68}) (Version: 2.0.1.154 - ArcSoft)
ArcSoft WebCam Companion 4 (HKLM-x32\...\{B77DE05C-7C84-4011-B93F-A29D0D2840F4}) (Version: 4.0.21.485 - ArcSoft)
ATI Catalyst Install Manager (HKLM\...\{B092BB55-6CE5-A4D7-1A24-13B68C8A1911}) (Version: 3.0.829.0 - ATI Technologies, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 44.0.2403.125 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.1 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
Intel PROSet Wireless (HKLM-x32\...\ProInst) (Version:  - ) Hidden
Intel® Display Audio Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 6.14.00.3074 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{0EF86E06-C755-4C6F-8E47-2528D0546C0A}) (Version: 1.1.1.0581 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{3C41721F-AF0F-4086-AA1C-4C7F29076228}) (Version: 14.01.1000 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.6.0.1002 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Java 8 Update 51 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218051F0}) (Version: 8.0.510 - Oracle Corporation)
KUx86 (HKLM-x32\...\{6FD21053-829D-40E7-B04C-CAFB7D5CD025}) (Version: 1.0.0 - Sony Corporation ) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office Home and Business 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-0081-0409-0000-0000000FF1CE}) (Version: 14.0.6123.5001 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.5860.0512 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40620.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Norton Bootable Recovery Tool Wizard (HKLM-x32\...\NBRTWizard) (Version: 5.1.0.26 - Symantec Corporation)
OOBE (HKLM-x32\...\{18894D16-5448-4BF9-A128-F7E937322F91}) (Version: 12.1.1.2 - Sony Corporation) Hidden
PX Profile Update (HKLM-x32\...\{DC3B9C93-B7AF-01AB-D1FC-8FC82F78D8CD}) (Version: 1.00.1. - AMD) Hidden
Quick Web Access (HKLM-x32\...\{13EC74A6-4707-4D26-B9B9-E173403F3B08}) (Version: 1.4.8.1 - Sony Corporation) Hidden
Quick Web Access (HKLM-x32\...\splashtop) (Version: 1.4.8.1 - Sony Corporation) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.40.126.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6487 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.82 - Realtek Semiconductor Corp.)
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.16.0 - Renesas Electronics Corporation) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.1.16.0 - Renesas Electronics Corporation)
Roxio Easy Media Creator 10 LJ (HKLM-x32\...\{537BF16E-7412-448C-95D8-846E85A1D817}) (Version: 10.3 - Roxio)
Samsung Kies3 (HKLM-x32\...\{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.14083.17 - Samsung Electronics Co., Ltd.) Hidden
Samsung Kies3 (HKLM-x32\...\InstallShield_{88547073-C566-4895-9005-EBE98EA3F7C7}) (Version: 3.2.14083.17 - Samsung Electronics Co., Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
SSLx64 (HKLM\...\{312395BC-7CC2-434C-A660-30250276A926}) (Version: 1.0.0 - Sony Corporation ) Hidden
SSLx86 (HKLM-x32\...\{63C43435-F428-42BA-8E7B-5848749D9262}) (Version: 1.0.0 - Sony Corporation ) Hidden
SUABnR (HKLM-x32\...\{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.) Hidden
SUABnR (HKLM-x32\...\InstallShield_{2485354C-6B65-4978-BB91-CCE61442377B}) (Version: 1.1.0.13103_1 - Samsung Electronics Co., Ltd.)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.2.4 - Synaptics Incorporated)
System Requirements Lab Detection (HKLM-x32\...\{E45D9C78-2342-4C51-B89F-193EC88F8D68}) (Version: 6.1.6.0 - Husdawg, LLC)
VAIO Smart Network (HKLM-x32\...\{0899D75A-C2FC-42EA-A702-5B9A5F24EAD5}) (Version: 3.10.0.09300 - Sony Corporation)
VD64Inst (HKLM\...\{DB9C43F7-0B0F-4E43-9E6B-F945C71C469E}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Verizon Wireless Software Upgrade Assistant - Samsung(ar) (HKLM-x32\...\{D31032BD-B70C-4E1E-8BE3-0B870A910983}) (Version: 2.14.1002 - Samsung Electronics Co., Ltd.)
Verizon Wireless Software Utility Application for Android - Samsung (HKLM-x32\...\{74870974-832F-42D3-8047-D87A5A722CC3}) (Version: 2.14.1002 - Samsung Electronics Co., Ltd.)
VHD (HKLM-x32\...\{DB1A3EA7-0C25-4BEC-A108-176195190369}) (Version: 1.0.0 - Microsoft) Hidden
VIP Access (HKLM-x32\...\{97C89A11-9AD7-49CE-9F90-54BF075623CE}) (Version: 2.1.1.34 - Symantec Corporation)
VPMx64 (HKLM\...\{DBEAA361-F8A4-4298-B41C-9E9DCB9AAB84}) (Version: 1.0.0 - Sony Corporation ) Hidden
VSNx64 (HKLM\...\{F2611404-06BF-4E67-A5B7-8DB2FFC1CBF6}) (Version: 1.0.0 - Sony Corporation) Hidden
VSNx86 (HKLM-x32\...\{A49A517F-5332-4665-922C-6D9AD31ADD4F}) (Version: 1.0.0 - Sony Corporation) Hidden
VSSTx64 (HKLM\...\{4F31AC31-0A28-4F5A-8416-513972DA1F79}) (Version: 1.0.0 - Sony Corporation ) Hidden
VSSTx86 (HKLM-x32\...\{B24BB74E-8359-43AA-985A-8E80C9219C70}) (Version: 1.0.0 - Sony Corporation) Hidden
VU5x86 (HKLM-x32\...\{D2D23D08-D10E-43D6-883C-78E0B2AC9CC6}) (Version: 1.0.0 - Sony Corporation ) Hidden
VWSTx86 (HKLM-x32\...\{B8991D99-88FD-41F2-8C32-DB70278D5C30}) (Version: 1.0.0 - Sony Corporation) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 21%
Total physical RAM: 8107.82 MB
Available physical RAM: 6344.16 MB
Total Virtual: 8206.03 MB
Available Virtual: 6297.2 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:454.18 GB) (Free:249.76 GB) NTFS
 
========================= Users: ========================================
User accounts for \\NANCY-VAIO
 
Administrator            Guest                    Nancy                    
Standard User            Velvet                   
 
**** End of log ****
 

I can't find the Add Reply button so I'll post this and reply to it.


Edited by hamluis, 04 August 2015 - 10:47 AM.


BC AdBot (Login to Remove)

 


#2 panda01

panda01
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:11:31 AM

Posted 04 August 2015 - 09:50 AM

Here is the Speccy screenshot:

http://speccy.piriform.com/results/lNDYBwpQp5HKVJe2lul4iks

 



#3 hamluis

hamluis

    Moderator


  • Moderator
  • 56,299 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:31 AM

Posted 04 August 2015 - 11:25 AM

Thanks :).

 

Have you contacted Sony about replacement recovery disks?

 

Louis



#4 panda01

panda01
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:11:31 AM

Posted 04 August 2015 - 11:31 AM

Thank you Louis for your reply.

I have 
not contacted them recently.
I have the original Recovery disks, but the software on them is several years old.

I wanted to do a Backup but I'm not sure what Files and Settings are saved.  I don't want to save 'settings' that are incorrect to begin with.
 

1 -I suspect Sony will either not have updated discs for my model anymore (it was customized)

2 -If Sony has them, I suspect I will not have the funds to purchase them.

 



#5 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,714 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:08:31 AM

Posted 04 August 2015 - 01:00 PM

Since this does work in Safe Mode you should run a Clean Boot to see if this is a Service or Startup item causing this.

 

 
 
***This is a diagnotic tool for Windows Vista, Windows 7, and Windows 8.  This will not repair your computer, but it may point to where the problem lies so that a repair can be made.***
 
Warning:  Disabling items in Services or Startup may leave your anitivius disabled until the process is ended.  For this reason I would suggest that you perform this process off line.
 
Part A
 
(1)  Click on the Start orb, then type msconfig.exe in the Search programs and files box.  
 
(2)  When msconfig is seen in the pane above the search box and under Programs, right click on it, then click on Run as administrator.
 
afterstart_zps02764513.jpg
 
If you are prompted for an administrator password or for confirmation, you should enter the password or provide confirmation. 
 
Part B
 
(1)  Click on the General tab.   
 
(2)  Click the Selective startup option. 
 
(3)  Remove the check mark in the Load startup items  check box. 
 
msconfig_zps77b1ef82.png
 
Part C
 
(1)  Click on the Services tab. 
 
(2)  Place a check mark in the Hide all Microsoft services check box, this will remove the Microsoft Services from the list but will still be running. 
 
(3)  Click Disable all, this will remove all of the check marks in the Services list, then click on Apply, then OK.  Click on Restart in the window that opens.
 
Caution:  I repeat, by disabling the Services your antivirus will not be active, for this reason I suggest that this process not be run while online.
 
msconfig2_zpsef3c4759.png
 
(4)  If the problem does not reoccur after the reboot this means that there is a Service which is causing this proble, continue with the process of elemination to find the Service which is causing this in Option A.  If the problem does reoccur after the reboot go to Option B.
 
Option A
 
**The following is a process of elimination to find the Service or Startup item that is causing your problem**.  
 
*  If the problem does not reoccur after the restart go back to Services and place check marks in half of the boxes and restart the computer.  
 
*  If the problem still does not continue return to Services and remove the check marks that were added, then place check marks in the remaining half of the boxes and restart the computer.
 
If the problem resumes after a restart in one of these halves, you will procede with this process in the half where the problem occurs.  If this does not continue in either half you should repeat this process in Sartup
 
*  In the half of the Services that the problem is found, remove one check mark at a time and restart the computer to see if that  is the Service causing the problem.  Continue to do this with the Services untill the service causing this problem is  found.
 
Option B
 
Search Startup itmes If the problem is not found in Services, remove all of the check marks, click on the Startup tab and repeat the search process there.
 
Caution:  If this is a laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
 
If this problem is found post the Service or Startup item that is causing it. 
 
 
When you are finished using the Clean Boot go back to System Configuration and click on the General, then click on Normal Startup, click on OK, then restart your computer.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 panda01

panda01
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:11:31 AM

Posted 07 August 2015 - 02:40 PM

When I attempted to disable all non-Microsoft services, two would NOT shut off. They are leftovers from
Bitdefender and a Bitdefender tool that I've tried numerous times with numerous tools to remove without success.
Not even their own tool works for these entries. I know they exist in the registry too. But I don't like tinkering with the 
registry.
Any idea what Uninstall Tool would actually remove all the leftovers of Bitdefender?  I never had a disc so I can't reinstall them remove and it doesn't show up in Programs.

 



#7 hamluis

hamluis

    Moderator


  • Moderator
  • 56,299 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:31 AM

Posted 07 August 2015 - 03:58 PM

http://www.bitdefender.com/uninstall/

 

Louis



#8 panda01

panda01
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Local time:11:31 AM

Posted 07 August 2015 - 05:40 PM

HI Louis, thanks for the link. I'll see if there's anything there I haven't already tried.

But I think I need to first change those 2 Bit defender Services to manual from disabled. I get access denied when I try to change those 2 services.

#9 OldPhil

OldPhil

    Doppleganger


  • Members
  • 4,159 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Long Island New York
  • Local time:11:31 AM

Posted 07 August 2015 - 06:24 PM

Did you look for driver issues in control panel, hardware and sound then device manager?  Look for any yellow check marks on any items.


Honesty & Integrity Above All!





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users