My surface rt touchscreen has stopped working. Keypad works fine. I have preformed a system recovery. Downloaded all updates. The 12c HID device will not update. It has a code 10.error. There may be something going on with the firmare device updateas well i have tried to update these several time but they won't update. I did the system recovery/reset to factory and tried to update, still nothing.
I have been using Windows 8.1 for some time and no problems.
MS will replace it for $320 but can't afford to put that much more into an unreliable tablet.
Any suggestions will be appreciated
Thanks in advance.