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laptop won't pass troubleshoot after restoring it ?

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#1 Gurtej


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Posted 02 August 2015 - 04:56 PM

So , I restored my laptop to factory conditions and after that it was working fine. However the next day (was shut off during night) when i tried to turn it on. Everything loads like normal until windows start loading and the troubleshoot screen shows up and I can't pass it.   


does anyone know what to do ? 

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#2 reckonankit


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Posted 03 August 2015 - 02:42 AM

May be some files and applications are infetced from malware and viruses you need to scan it with windows defender in safe mode. After that scan your all drive and need to restart PC

#3 dc3


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Posted 04 August 2015 - 12:33 PM

What is the make and model of this laptop?


A System Recovery formats the HDD/SSD, so I doubt this is an infection.  My first suspicion is a problem with the HDD/SSD.


Look in the BIOS to see if the is there is a scan that can be run on the HDD/SSD.

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