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Microsoft Outlook has stopped working... HELP!!!!!


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12 replies to this topic

#1 GBoiceJr

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Posted 02 August 2015 - 10:40 AM

Morning Group,

 

I'm at my wits end on this.  I have a Windows 7 Pro computer with Office 365 installed, and all of a sudden, I'm getting the dialog box with the dreaded "Microsoft Outlook has stopped working...".    This in not only happening with Outlook, but all of Office apps, like Word, Excel and PowerPoint, to name a few.  

 

To make things more interesting, everything was working perfectly up until a week ago.  During this time, I have made no other updates to any of my programs/apps.

 

I have gone to Microsoft's site, Google to find answers on how to fix the problem.   I tried everything possible.   I have download all of the latest Window 7 Pro updates, uninstalled, re-installed, safe boots, "outlook.exe /safe", and NOTHING solves the problem.  I even went as far as updating the drivers from HP.

 

I am very frustrated and angry that a solution cannot be found. 

 

Has anyone out there experience the same thing and found a solution?

 

Sure would appreciate any more suggestions or ideas on how to solve this.

 

Thank you in advance!

 

Sincerely,

 

Grant Boice



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#2 SleepyDude

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Posted 02 August 2015 - 10:53 AM

Hi :welcome: to BleepingComputer,

Please execute the following and post the log.

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (select Only Problems)
  • List Users, Partitions and Memory size
  • List Minidump Files
  • List Restore Points
Click on Go.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#3 Rocky Bennett

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Posted 02 August 2015 - 03:00 PM

Have you contacted Microsoft?

 

https://support.microsoft.com/en-us/contactus?wa=wsignin1.0


594965_zpsp5exvyzm.png


#4 CallThatGirl

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Posted 10 August 2015 - 02:05 PM

I would uninstall the whole Office program. Uninstall any other remnants. Run a cleaner program (glary or ccleaner), reboot and reinstall. Check graphics drivers. Office 2013 is particular about that it seems. I have seen all go well and then Excel won't open up at all, only a grey screen. Weird.



#5 GBoiceJr

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Posted 13 August 2015 - 08:16 PM

Sorry for the lateness of this follow-up.   (No Excuses!)

 

I tried unistalling Office 365, ran CCleaner and re-installed, but same problem.

 

Any help will be appreciated!!!

 

Grant

 

Below is a copy of the log file of me running MiniToolBox:

 

=========================== Installed Programs ============================

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 17.0.0.124 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.7.148 - Adobe Systems, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{9B3B4129-220E-42C7-9C5B-91C65E0885B4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI Catalyst Install Manager (HKLM\...\{BCC01139-903A-6FC7-3358-85B0AE332601}) (Version: 3.0.829.0 - ATI Technologies, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.08 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Defraggler (HKLM\...\Defraggler) (Version: 2.19 - Piriform)
Dell Driver Download Manager (HKCU\...\f031ef6ac137efc5) (Version: 2.1.0.0 - Dell Inc.)
DisplayLink Core Software (HKLM\...\{7BB949B9-EB47-47E4-814D-88F8CD301543}) (Version: 7.9.296.0 - DisplayLink Corp.)
DisplayLink Graphics (HKLM\...\{735DF30E-6474-4CE8-BA2E-5EB219ACE163}) (Version: 7.9.376.0 - DisplayLink Corp.)
FileHippo.com Update Checker (HKLM-x32\...\FileHippo.com) (Version:  - )
GDR 5512 for SQL Server 2008 (KB2716436) (64-bit) (HKLM\...\KB2716436) (Version: 10.3.5512.0 - Microsoft Corporation)
GDR 5520 for SQL Server 2008 (KB2977321) (64-bit) (HKLM\...\KB2977321) (Version: 10.3.5520.0 - Microsoft Corporation)
GDR 5538 for SQL Server 2008 (KB3045305) (64-bit) (HKLM\...\KB3045305) (Version: 10.3.5538.0 - Microsoft Corporation)
H&R Block Deluxe + Efile + State 2012 (HKLM-x32\...\{89D20029-0578-4D8D-979A-695C8D868868}) (Version: 12.05.7803 - HRB Technology, LLC.)
H&R Block Pennsylvania 2012 (HKLM-x32\...\{E8DD8C86-E233-4AE4-BB8A-C52D36D7756D}) (Version: 1.12.3501 - HRB Technology, LLC.)
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{F6A11738-3EE4-4573-AEA5-6CD5D491C167}) (Version: 12.0.30.81 - Hewlett-Packard Company)
iTunes (HKLM\...\{C36440D2-5DBE-4F20-8D39-39D83FDBBE4E}) (Version: 12.1.1.4 - Apple Inc.)
Java 8 Update 51 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418051F0}) (Version: 8.0.510 - Oracle Corporation)
LEGO Digital Designer (HKLM-x32\...\New LEGO Digital Designer) (Version:  - LEGO A/S)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4745.1001 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.4604.0120 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2008 (64-bit) (HKLM\...\Microsoft SQL Server 10 Release) (Version:  - Microsoft Corporation)
Microsoft SQL Server 2008 Books Online (English) (HKLM-x32\...\{3431A7A3-6287-46B0-8AF1-BE2452A1FE62}) (Version: 10.0.1600.22 - Microsoft Corporation)
Microsoft SQL Server 2008 Browser (HKLM-x32\...\{C688457E-03FD-4941-923B-A27F4D42A7DD}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Native Client (HKLM\...\{2738C4AA-420E-4E13-ADEF-B5AB250E3EF1}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Policies (HKLM-x32\...\{01C5A10F-AD9B-405B-853A-6659841A1242}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Setup Support Files  (HKLM\...\{F43ADE73-2880-4A95-B995-4FE386ECF667}) (Version: 10.3.5538.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP1 English (HKLM-x32\...\{E59113EB-0285-4BFD-A37A-B79EAC6B8F4B}) (Version: 3.5.5692.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP1 Query Tools English (HKLM-x32\...\{64CDE8F2-3791-46F5-BAD2-72FFF5252FAB}) (Version: 3.5.5692.0 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{0826F9E4-787E-481D-83E0-BC6A57B056D5}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft Sync Framework Runtime v1.0 (x64) (HKLM\...\{53D7A054-4598-4947-A159-E8FCC77720AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Services for ADO.NET v2.0 (x64) (HKLM\...\{817BCC2B-76A8-4C8B-8B55-FD916C6969CC}) (Version: 2.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (HKLM-x32\...\{BA0C9AAF-1327-3F06-B49C-349B4BE8F740}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (HKLM-x32\...\{AA4A4B2C-0465-3CF8-BA76-27A027D8ACAB}) (Version: 9.0.30729 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Norton Security (HKLM-x32\...\NS) (Version: 22.5.2.15 - Symantec Corporation)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4745.1001 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4745.1001 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4745.1001 - Microsoft Corporation) Hidden
Pharaoh and Cleopatra (HKLM-x32\...\{821DABD6-26F2-49E5-AE55-40A589ADBE6D}) (Version:  - )
Quicken 2011 (HKLM-x32\...\{5FE545A1-D215-4216-9189-E7B39C9D1CC1}) (Version: 20.1.8.6 - Intuit)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Ralink 802.11n Wireless LAN Card (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.53.0 - Mediatek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6196 - Realtek Semiconductor Corp.)
Service Pack 3 for SQL Server 2008 (KB2546951) (64-bit) (HKLM\...\KB2546951) (Version: 10.3.5500.0 - Microsoft Corporation)
Sid Meier's Civilization 4 (HKLM-x32\...\{186A63A2-4256-43C6-8061-95EF77A5CDB6}) (Version: 1.61 - Firaxis Games) Hidden
Sid Meier's Civilization 4 (HKLM-x32\...\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}) (Version: 1.74 - Firaxis Games)
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version:  - Firaxis Games)
Speccy (HKLM\...\Speccy) (Version: 1.25 - Piriform)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.3.39 - Safer-Networking Ltd.)
Sql Server Customer Experience Improvement Program (HKLM\...\{2F14965D-567B-4E59-ADEB-0A2CC1E3ADDF}) (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
SQL Server System CLR Types (HKLM\...\{F4264106-F90E-4076-98CF-1B878DB14513}) (Version: 10.3.5500.0 - Microsoft Corporation)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Strongvault Online Backup (HKLM-x32\...\{5E33D30D-D896-4D92-B033-5F45819B2937}) (Version: 5.0.2.34 - Strongvault Online Backup) Hidden
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tweaking.com - Windows Repair (All in One) (HKLM-x32\...\Tweaking.com - Windows Repair (All in One)) (Version: 2.11.1 - Tweaking.com)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.4.1 - Tweaking.com)

========================= Devices: ================================

Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

========================= Memory info: ===================================

Percentage of memory in use: 16%
Total physical RAM: 12031.29 MB
Available physical RAM: 9992.36 MB
Total Virtual: 12045.49 MB
Available Virtual: 9519.86 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:540.89 GB) (Free:459.89 GB) NTFS
2 Drive d: () (Fixed) (Total:390.53 GB) (Free:362.04 GB) NTFS
7 Drive j: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS

========================= Users: ========================================

User accounts for \\DADDY-PC

Administrator            Daddy                    Daniel                  
Guest                    Mommy                   

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

01-08-2015 01:51:01 Installed DisplayLink Core Software
01-08-2015 04:14:45 Windows Update
08-08-2015 20:47:44 Windows Update
11-08-2015 22:09:47 Windows Update
11-08-2015 23:37:39 HPSF Restore Point
11-08-2015 23:44:02 Installed HP Support Assistant
12-08-2015 02:11:35 Removed Adobe Reader XI (11.0.12).
12-08-2015 02:38:59 Windows Update



#6 CallThatGirl

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Posted 13 August 2015 - 08:23 PM

Ok, when you install Office 365, are you logging in or not? If you are logged in, the OneDrive could be snagging that up. If you log out, I believe it disconnects the OneDrive or SharePoint.



#7 SleepyDude

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Posted 14 August 2015 - 09:14 AM

Hi,

 

The Minitoolbox log isn't complete! Please run the tool again and make sure you select the box's requested. Thanks.


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
___
Rui

 
 


#8 sflatechguy

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Posted 15 August 2015 - 06:31 PM

Is your Office installation the Office Pro Plus that comes with Office 365, or did you buy and install a separate version of Office? If you are using a separate version of Office, did you run the Office setup tool you download from Office 365?



#9 GBoiceJr

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Posted 25 August 2015 - 08:04 PM

Hello Again!!

The saga continues... I had contacted Microsoft support on this and they claimed they fixed it, but they didn't. (I should have know better!!)

As to the follow up questions, I purchase the a key for Office 365 and downloaded it. So you could say that it is a separate version. The weird thing was it was working fine up until late July.

I'm attaching the latest Minitoolbox findings.

Again, any help will be appreciated!!! (My wife is getting pissed at me, now!! It's her machine!)

Grant

MiniToolBox by Farbar Version: 25-07-2015 01
Ran by Daddy (administrator) on 25-08-2015 at 20:50:44
Running from "C:\Users\Daddy\Downloads"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Model: p6754y Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================




127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek PCIe FE Family Controller = Local Area Connection (Connected)
802.11n Wireless LAN Card = Wireless Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Daddy-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : home

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 802.11n Wireless LAN Card
Physical Address. . . . . . . . . : AC-81-12-69-10-92
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 78-AC-C0-BC-07-94
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::964:ef20:3cfd:198c%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.12(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, August 25, 2015 8:17:39 PM
Lease Expires . . . . . . . . . . : Wednesday, August 26, 2015 8:17:39 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 242789568
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-D3-98-21-78-AC-C0-BC-07-94
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4006:80d::1003
65.199.32.149
65.199.32.155
65.199.32.151
65.199.32.148
65.199.32.152
65.199.32.150
65.199.32.154
65.199.32.153


Pinging google.com [65.199.32.151] with 32 bytes of data:
Reply from 65.199.32.151: bytes=32 time=7ms TTL=59
Reply from 65.199.32.151: bytes=32 time=8ms TTL=59

Ping statistics for 65.199.32.151:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 7ms, Maximum = 8ms, Average = 7ms
Server: Wireless_Broadband_Router.home
Address: 192.168.1.1

Name: yahoo.com
Addresses: 2001:4998:58:c02::a9
2001:4998:c:a06::2:4008
2001:4998:44:204::a7
206.190.36.45
98.139.183.24
98.138.253.109


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=23ms TTL=51
Reply from 98.139.183.24: bytes=32 time=24ms TTL=51

Ping statistics for 98.139.183.24:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 23ms, Maximum = 24ms, Average = 23ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
13...ac 81 12 69 10 92 ......802.11n Wireless LAN Card
11...78 ac c0 bc 07 94 ......Realtek PCIe FE Family Controller
1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.12 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.12 276
192.168.1.12 255.255.255.255 On-link 192.168.1.12 276
192.168.1.255 255.255.255.255 On-link 192.168.1.12 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.12 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.12 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
11 276 fe80::/64 On-link
11 276 fe80::964:ef20:3cfd:198c/128
On-link
1 306 ff00::/8 On-link
11 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [] ()
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [] ()
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [File Not found] ()
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [File Not found] ()
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/25/2015 08:44:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: WINWORD.EXE, version: 15.0.4745.1000, time stamp: 0x55a4b599
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeaf722
Exception code: 0x80000001
Fault offset: 0x000099e4
Faulting process id: 0x8c0
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3

Error: (08/25/2015 08:43:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: EXCEL.EXE, version: 15.0.4745.1000, time stamp: 0x55a4b64a
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeaf722
Exception code: 0x80000001
Fault offset: 0x000099e4
Faulting process id: 0x1330
Faulting application start time: 0xEXCEL.EXE0
Faulting application path: EXCEL.EXE1
Faulting module path: EXCEL.EXE2
Report Id: EXCEL.EXE3

Error: (08/25/2015 08:42:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: EXCEL.EXE, version: 15.0.4745.1000, time stamp: 0x55a4b64a
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeaf722
Exception code: 0xc0000005
Fault offset: 0x000099e4
Faulting process id: 0x1350
Faulting application start time: 0xEXCEL.EXE0
Faulting application path: EXCEL.EXE1
Faulting module path: EXCEL.EXE2
Report Id: EXCEL.EXE3

Error: (08/25/2015 08:27:01 PM) (Source: Application Error) (User: )
Description: Faulting application name: EXCEL.EXE, version: 15.0.4745.1000, time stamp: 0x55a4b64a
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeaf722
Exception code: 0xc0000005
Fault offset: 0x000099e4
Faulting process id: 0xfd4
Faulting application start time: 0xEXCEL.EXE0
Faulting application path: EXCEL.EXE1
Faulting module path: EXCEL.EXE2
Report Id: EXCEL.EXE3

Error: (08/25/2015 08:26:58 PM) (Source: Microsoft Office 15) (User: )
Description: Microsoft ExcelThe Start screen closed unexpectedly the last two times it started. Do you want to turn it off? You can turn it back on later in Options.

Error: (08/25/2015 08:25:15 PM) (Source: Application Error) (User: )
Description: Faulting application name: WINWORD.EXE, version: 15.0.4745.1000, time stamp: 0x55a4b599
Faulting module name: msvcrt.dll, version: 7.0.7601.17744, time stamp: 0x4eeaf722
Exception code: 0xc0000005
Fault offset: 0x000099e4
Faulting process id: 0xc88
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3

Error: (08/25/2015 08:25:05 PM) (Source: Microsoft Office 15) (User: )
Description: Microsoft WordThe Start screen closed unexpectedly the last two times it started. Do you want to turn it off? You can turn it back on later in Options.

Error: (08/25/2015 08:24:33 PM) (Source: Application Hang) (User: )
Description: The program WINWORD.EXE version 15.0.4745.1000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: ba8

Start Time: 01d0df956135193b

Termination Time: 0

Application Path: C:\Program Files\Microsoft Office 15\root\office15\WINWORD.EXE

Report Id:

Error: (08/25/2015 08:18:28 PM) (Source: Report Server Windows Service (MSSQLSERVER)) (User: )
Description: Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database.

Error: (08/25/2015 08:18:12 PM) (Source: Report Server Windows Service (MSSQLSERVER)) (User: )
Description: Report Server Windows Service (MSSQLSERVER) cannot connect to the report server database.


System errors:
=============
Error: (08/25/2015 08:19:54 PM) (Source: Service Control Manager) (User: )
Description: The Windows Audio service depends on the Windows Audio Endpoint Builder service which failed to start because of the following error:
%%1058

Error: (08/25/2015 08:17:40 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (08/25/2015 08:07:03 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070420'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

Error: (08/25/2015 08:05:49 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (08/22/2015 03:34:08 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0xc190011f: Upgrade to Windows 10 Pro.

Error: (08/22/2015 03:06:35 PM) (Source: Service Control Manager) (User: )
Description: The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error:
%%-2147014847

Error: (08/22/2015 03:06:15 PM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Resource Publication service terminated with the following error:
%%-2147014847

Error: (08/22/2015 03:06:15 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (08/20/2015 08:18:17 PM) (Source: WMPNetworkSvc) (User: )
Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80070420'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.

Error: (08/20/2015 08:16:44 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.


Microsoft Office Sessions:
=========================
Error: (08/25/2015 08:44:22 PM) (Source: Application Error)(User: )
Description: WINWORD.EXE15.0.4745.100055a4b599msvcrt.dll7.0.7601.177444eeaf72280000001000099e48c001d0df9851be8146C:\Program Files\Microsoft Office 15\Root\Office15\WINWORD.EXEC:\Windows\syswow64\msvcrt.dll9781f953-4b8b-11e5-b417-78acc0bc0794

Error: (08/25/2015 08:43:38 PM) (Source: Application Error)(User: )
Description: EXCEL.EXE15.0.4745.100055a4b64amsvcrt.dll7.0.7601.177444eeaf72280000001000099e4133001d0df983d324d8cC:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXEC:\Windows\syswow64\msvcrt.dll7d155fed-4b8b-11e5-b417-78acc0bc0794

Error: (08/25/2015 08:42:32 PM) (Source: Application Error)(User: )
Description: EXCEL.EXE15.0.4745.100055a4b64amsvcrt.dll7.0.7601.177444eeaf722c0000005000099e4135001d0df9815025235C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXEC:\Windows\syswow64\msvcrt.dll559cae8b-4b8b-11e5-b417-78acc0bc0794

Error: (08/25/2015 08:27:01 PM) (Source: Application Error)(User: )
Description: EXCEL.EXE15.0.4745.100055a4b64amsvcrt.dll7.0.7601.177444eeaf722c0000005000099e4fd401d0df95e973c2b2C:\Program Files\Microsoft Office 15\root\office15\EXCEL.EXEC:\Windows\syswow64\msvcrt.dll2aca2bbe-4b89-11e5-b417-78acc0bc0794

Error: (08/25/2015 08:26:58 PM) (Source: Microsoft Office 15)(User: )
Description: Microsoft ExcelThe Start screen closed unexpectedly the last two times it started. Do you want to turn it off? You can turn it back on later in Options.

Error: (08/25/2015 08:25:15 PM) (Source: Application Error)(User: )
Description: WINWORD.EXE15.0.4745.100055a4b599msvcrt.dll7.0.7601.177444eeaf722c0000005000099e4c8801d0df959e168391C:\Program Files\Microsoft Office 15\root\office15\WINWORD.EXEC:\Windows\syswow64\msvcrt.dlleba25b61-4b88-11e5-b417-78acc0bc0794

Error: (08/25/2015 08:25:05 PM) (Source: Microsoft Office 15)(User: )
Description: Microsoft WordThe Start screen closed unexpectedly the last two times it started. Do you want to turn it off? You can turn it back on later in Options.

Error: (08/25/2015 08:24:33 PM) (Source: Application Hang)(User: )
Description: WINWORD.EXE15.0.4745.1000ba801d0df956135193b0C:\Program Files\Microsoft Office 15\root\office15\WINWORD.EXE

Error: (08/25/2015 08:18:28 PM) (Source: Report Server Windows Service (MSSQLSERVER))(User: )
Description: Report Server Windows Service (MSSQLSERVER)

Error: (08/25/2015 08:18:12 PM) (Source: Report Server Windows Service (MSSQLSERVER))(User: )
Description: Report Server Windows Service (MSSQLSERVER)


CodeIntegrity Errors:
===================================
Date: 2014-11-01 10:12:48.442
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume11\WINDOWS\Camera\Camera.exe because the set of per-page image hashes could not be found on the system.

Date: 2014-11-01 10:12:48.313
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume11\WINDOWS\Camera\Camera.exe because the set of per-page image hashes could not be found on the system.

Date: 2014-11-01 10:12:48.167
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume11\WINDOWS\Camera\Camera.exe because the set of per-page image hashes could not be found on the system.

Date: 2014-11-01 10:12:48.078
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume11\WINDOWS\Camera\Camera.exe because the set of per-page image hashes could not be found on the system.

Date: 2014-11-01 10:12:47.914
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume11\WINDOWS\Camera\Camera.exe because the set of per-page image hashes could not be found on the system.

Date: 2014-11-01 10:12:47.805
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume11\WINDOWS\Camera\Camera.exe because the set of per-page image hashes could not be found on the system.

Date: 2014-11-01 10:12:47.711
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume11\WINDOWS\Camera\Camera.exe because the set of per-page image hashes could not be found on the system.

Date: 2014-11-01 10:12:47.598
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume11\WINDOWS\Camera\Camera.exe because the set of per-page image hashes could not be found on the system.

Date: 2014-11-01 10:12:47.491
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume11\WINDOWS\Camera\Camera.exe because the set of per-page image hashes could not be found on the system.

Date: 2014-11-01 10:12:47.363
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume11\WINDOWS\Camera\Camera.exe because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 17.0.0.124 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.209 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.7.148 - Adobe Systems, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{447CDCE5-F555-429B-BFA6-642C3C6D684F}) (Version: 3.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{9B3B4129-220E-42C7-9C5B-91C65E0885B4}) (Version: 8.1.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI Catalyst Install Manager (HKLM\...\{BCC01139-903A-6FC7-3358-85B0AE332601}) (Version: 3.0.829.0 - ATI Technologies, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.08 - Piriform)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Defraggler (HKLM\...\Defraggler) (Version: 2.19 - Piriform)
Dell Driver Download Manager (HKCU\...\f031ef6ac137efc5) (Version: 2.1.0.0 - Dell Inc.)
DisplayLink Core Software (HKLM\...\{7BB949B9-EB47-47E4-814D-88F8CD301543}) (Version: 7.9.296.0 - DisplayLink Corp.)
DisplayLink Graphics (HKLM\...\{735DF30E-6474-4CE8-BA2E-5EB219ACE163}) (Version: 7.9.376.0 - DisplayLink Corp.)
FileHippo.com Update Checker (HKLM-x32\...\FileHippo.com) (Version: - )
GDR 5512 for SQL Server 2008 (KB2716436) (64-bit) (HKLM\...\KB2716436) (Version: 10.3.5512.0 - Microsoft Corporation)
GDR 5520 for SQL Server 2008 (KB2977321) (64-bit) (HKLM\...\KB2977321) (Version: 10.3.5520.0 - Microsoft Corporation)
GDR 5538 for SQL Server 2008 (KB3045305) (64-bit) (HKLM\...\KB3045305) (Version: 10.3.5538.0 - Microsoft Corporation)
H&R Block Deluxe + Efile + State 2012 (HKLM-x32\...\{89D20029-0578-4D8D-979A-695C8D868868}) (Version: 12.05.7803 - HRB Technology, LLC.)
H&R Block Pennsylvania 2012 (HKLM-x32\...\{E8DD8C86-E233-4AE4-BB8A-C52D36D7756D}) (Version: 1.12.3501 - HRB Technology, LLC.)
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Support Assistant (HKLM-x32\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{F6A11738-3EE4-4573-AEA5-6CD5D491C167}) (Version: 12.0.30.81 - Hewlett-Packard Company)
iTunes (HKLM\...\{C36440D2-5DBE-4F20-8D39-39D83FDBBE4E}) (Version: 12.1.1.4 - Apple Inc.)
Java 8 Update 60 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Java 8 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218060F0}) (Version: 8.0.600.27 - Oracle Corporation)
LEGO Digital Designer (HKLM-x32\...\New LEGO Digital Designer) (Version: - LEGO A/S)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4745.1002 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.4604.0120 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2008 (64-bit) (HKLM\...\Microsoft SQL Server 10 Release) (Version: - Microsoft Corporation)
Microsoft SQL Server 2008 Books Online (English) (HKLM-x32\...\{3431A7A3-6287-46B0-8AF1-BE2452A1FE62}) (Version: 10.0.1600.22 - Microsoft Corporation)
Microsoft SQL Server 2008 Browser (HKLM-x32\...\{C688457E-03FD-4941-923B-A27F4D42A7DD}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Native Client (HKLM\...\{2738C4AA-420E-4E13-ADEF-B5AB250E3EF1}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Policies (HKLM-x32\...\{01C5A10F-AD9B-405B-853A-6659841A1242}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Setup Support Files (HKLM\...\{F43ADE73-2880-4A95-B995-4FE386ECF667}) (Version: 10.3.5538.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP1 English (HKLM-x32\...\{E59113EB-0285-4BFD-A37A-B79EAC6B8F4B}) (Version: 3.5.5692.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP1 Query Tools English (HKLM-x32\...\{64CDE8F2-3791-46F5-BAD2-72FFF5252FAB}) (Version: 3.5.5692.0 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{0826F9E4-787E-481D-83E0-BC6A57B056D5}) (Version: 10.3.5500.0 - Microsoft Corporation)
Microsoft Sync Framework Runtime v1.0 (x64) (HKLM\...\{53D7A054-4598-4947-A159-E8FCC77720AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Services for ADO.NET v2.0 (x64) (HKLM\...\{817BCC2B-76A8-4C8B-8B55-FD916C6969CC}) (Version: 2.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2008 Shell (integrated mode) - ENU (HKLM-x32\...\{BA0C9AAF-1327-3F06-B49C-349B4BE8F740}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2.0 - ENU (HKLM-x32\...\{AA4A4B2C-0465-3CF8-BA76-27A027D8ACAB}) (Version: 9.0.30729 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Norton Security (HKLM-x32\...\NS) (Version: 22.5.2.15 - Symantec Corporation)
Pharaoh and Cleopatra (HKLM-x32\...\{821DABD6-26F2-49E5-AE55-40A589ADBE6D}) (Version: - )
Quicken 2011 (HKLM-x32\...\{5FE545A1-D215-4216-9189-E7B39C9D1CC1}) (Version: 20.1.8.6 - Intuit)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Ralink 802.11n Wireless LAN Card (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.53.0 - Mediatek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6196 - Realtek Semiconductor Corp.)
Service Pack 3 for SQL Server 2008 (KB2546951) (64-bit) (HKLM\...\KB2546951) (Version: 10.3.5500.0 - Microsoft Corporation)
Sid Meier's Civilization 4 (HKLM-x32\...\{186A63A2-4256-43C6-8061-95EF77A5CDB6}) (Version: 1.61 - Firaxis Games) Hidden
Sid Meier's Civilization 4 (HKLM-x32\...\{CFBCE791-2D53-4FCE-B3FB-D6E01F4112E8}) (Version: 1.74 - Firaxis Games)
Sid Meier's Civilization V (HKLM-x32\...\Steam App 8930) (Version: - Firaxis Games)
Speccy (HKLM\...\Speccy) (Version: 1.25 - Piriform)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.3.39 - Safer-Networking Ltd.)
Sql Server Customer Experience Improvement Program (HKLM\...\{2F14965D-567B-4E59-ADEB-0A2CC1E3ADDF}) (Version: 10.3.5500.0 - Microsoft Corporation) Hidden
SQL Server System CLR Types (HKLM\...\{F4264106-F90E-4076-98CF-1B878DB14513}) (Version: 10.3.5500.0 - Microsoft Corporation)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Strongvault Online Backup (HKLM-x32\...\{5E33D30D-D896-4D92-B033-5F45819B2937}) (Version: 5.0.2.34 - Strongvault Online Backup) Hidden
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tweaking.com - Windows Repair (All in One) (HKLM-x32\...\Tweaking.com - Windows Repair (All in One)) (Version: 2.11.1 - Tweaking.com)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.4.1 - Tweaking.com)
Yahoo Search Set (HKLM-x32\...\Yahoo! SearchSet) (Version: - Yahoo Inc.)

========================= Devices: ================================

Name: Hardware Policy Driver
Description: Hardware Policy Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: hwpolicy
Device ID: ROOT\LEGACY_HWPOLICY\0000

Name: Programmable interrupt controller
Description: Programmable interrupt controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0000\4&78E91C5&0

Name: Beep
Description: Beep
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Beep
Device ID: ROOT\LEGACY_BEEP\0000

Name: NAVEX15
Description: NAVEX15
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NAVEX15
Device ID: ROOT\LEGACY_NAVEX15\0000

Name: Symantec Network Security WFP Driver
Description: Symantec Network Security WFP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SymNetS
Device ID: ROOT\LEGACY_SYMNETS\0000

Name: Realtek High Definition Audio
Description: Realtek High Definition Audio
Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: IntcAzAudAddService
Device ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_103C2AB1&REV_1003\4&2009AA&0&0001

Name: WAN Miniport (IP)
Description: WAN Miniport (IP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
Device ID: ROOT\MS_NDISWANIP\0000

Name: IDSVia64
Description: IDSVia64
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: IDSVia64
Device ID: ROOT\LEGACY_IDSVIA64\0000

Name: BHDrvx64
Description: BHDrvx64
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: BHDrvx64
Device ID: ROOT\LEGACY_BHDRVX64\0000

Name: System timer
Description: System timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0100\4&78E91C5&0

Name: NDIS System Driver
Description: NDIS System Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDIS
Device ID: ROOT\LEGACY_NDIS\0000

Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
Device ID: UMB\UMB\1&841921D&0&PRINTERBUSENUMERATOR

Name: TCP/IP Protocol Driver
Description: TCP/IP Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Tcpip
Device ID: ROOT\LEGACY_TCPIP\0000

Name: RDPCDD
Description: RDPCDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPCDD
Device ID: ROOT\LEGACY_RDPCDD\0000

Name: Standard Enhanced PCI to USB Host Controller
Description: Standard Enhanced PCI to USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbehci
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_2AB1103C&REV_00\3&267A616A&0&9A

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_0461&PID_4D0F\5&198A4037&0&3

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267A616A&0&C1

Name: WAN Miniport (IPv6)
Description: WAN Miniport (IPv6)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
Device ID: ROOT\MS_NDISWANIPV6\0000

Name: Realtek PCIe FE Family Controller
Description: Realtek PCIe FE Family Controller
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Realtek
Service: RTL8167
Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_2AB1103C&REV_05\4&C011167&0&0050

Name: I:\
Description: SM/xD-Picture
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic-
Service: WUDFRd
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SM#XD-PICTURE&REV_1.02#058F63626476&2#

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MS#MS-PRO&REV_1.03#058F63626476&3#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}

Name: KSecDD
Description: KSecDD
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecDD
Device ID: ROOT\LEGACY_KSECDD\0000

Name: High precision event timer
Description: High precision event timer
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0103\4&78E91C5&0

Name: NDIS Usermode I/O Protocol
Description: NDIS Usermode I/O Protocol
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Ndisuio
Device ID: ROOT\LEGACY_NDISUIO\0000

Name: TCP/IP Registry Compatibility
Description: TCP/IP Registry Compatibility
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tcpipreg
Device ID: ROOT\LEGACY_TCPIPREG\0000

Name: RDP Encoder Mirror Driver
Description: RDP Encoder Mirror Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPENCDD
Device ID: ROOT\LEGACY_RDPENCDD\0000

Name: WAN Miniport (PPPOE)
Description: WAN Miniport (PPPOE)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasPppoe
Device ID: ROOT\MS_PPPOEMINIPORT\0000

Name: UMBus Enumerator
Description: UMBus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
Device ID: UMB\UMB\1&841921D&0&WPDBUSENUMROOT

Name: KSecPkg
Description: KSecPkg
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: KSecPkg
Device ID: ROOT\LEGACY_KSECPKG\0000

Name: NS Settings Manager
Description: NS Settings Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ccSet_NS
Device ID: ROOT\LEGACY_CCSET_NS\0000

Name: Direct memory access controller
Description: Direct memory access controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0200\4&78E91C5&0

Name: NDProxy
Description: NDProxy
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NDProxy
Device ID: ROOT\LEGACY_NDPROXY\0000

Name: NetIO Legacy TDI Support Driver
Description: NetIO Legacy TDI Support Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: tdx
Device ID: ROOT\LEGACY_TDX\0000

Name: Reflector Display Driver used to gain access to graphics data
Description: Reflector Display Driver used to gain access to graphics data
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: RDPREFMP
Device ID: ROOT\LEGACY_RDPREFMP\0000

Name: WAN Miniport (PPTP)
Description: WAN Miniport (PPTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: PptpMiniport
Device ID: ROOT\MS_PPTPMINIPORT\0000

Name: Standard OpenHCD USB Host Controller
Description: Standard OpenHCD USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbohci
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_2AB1103C&REV_00\3&267A616A&0&90

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267A616A&0&C2

Name: Link-Layer Topology Discovery Mapper I/O Driver
Description: Link-Layer Topology Discovery Mapper I/O Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: lltdio
Device ID: ROOT\LEGACY_LLTDIO\0000

Name: 802.11n Wireless LAN Card
Description: 802.11n Wireless LAN Card
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Ralink Technology, Corp.
Service: netr28x
Device ID: PCI\VEN_1814&DEV_5390&SUBSYS_F0511814&REV_00\4&125A0B80&0&0028

Name: System speaker
Description: System speaker
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0800\4&78E91C5&0

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB\4&1391784A&0

Name: AMD Athlon™ II X4 640 Processor
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM
Device ID: ACPI\AUTHENTICAMD_-_AMD64_FAMILY_16_MODEL_10_-_AMD_ATHLON™_II_X4_640_PROCESSOR\_1

Name: HID-compliant mouse
Description: HID-compliant mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: mouhid
Device ID: HID\VID_0461&PID_4D0F\6&1EB854B&0&0000

Name: WAN Miniport (SSTP)
Description: WAN Miniport (SSTP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasSstp
Device ID: ROOT\MS_SSTPMINIPORT\0000

Name: Common Log (CLFS)
Description: Common Log (CLFS)
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CLFS
Device ID: ROOT\LEGACY_CLFS\0000

Name: VgaSave
Description: VgaSave
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: VgaSave
Device ID: ROOT\LEGACY_VGASAVE\0000

Name: PCI bus
Description: PCI bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: ACPI\PNP0A03\0

Name: NETBT
Description: NETBT
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NetBT
Device ID: ROOT\LEGACY_NETBT\0000

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB\4&242EE12E&0

Name: Link-Layer Topology Discovery Responder
Description: Link-Layer Topology Discovery Responder
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: rspndr
Device ID: ROOT\LEGACY_RSPNDR\0000

Name: Remote Desktop Device Redirector Bus
Description: Remote Desktop Device Redirector Bus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: rdpbus
Device ID: ROOT\RDPBUS\0000

Name: CNG
Description: CNG
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CNG
Device ID: ROOT\LEGACY_CNG\0000

Name: System CMOS/real time clock
Description: System CMOS/real time clock
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0B00\4&78E91C5&0

Name: USB Composite Device
Description: USB Composite Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbccgp
Device ID: USB\VID_0461&PID_4D8A\5&19078BE0&0&2

Name: Dynamic Volume Manager
Description: Dynamic Volume Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volmgrx
Device ID: ROOT\LEGACY_VOLMGRX\0000

Name: Standard OpenHCD USB Host Controller
Description: Standard OpenHCD USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbohci
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_2AB1103C&REV_00\3&267A616A&0&98

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267A616A&0&C3

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB\4&A68CFA3&0

Name: Security Driver
Description: Security Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: secdrv
Device ID: ROOT\LEGACY_SECDRV\0000

Name: Terminal Server Keyboard Driver
Description: Terminal Server Keyboard Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD
Device ID: ROOT\RDP_KBD\0000

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SD#MMC&REV_1.00#058F63626476&0#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}

Name: Offline Files Driver
Description: Offline Files Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CSC
Device ID: ROOT\LEGACY_CSC\0000

Name: System board
Description: System board
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C01\1

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{4FE3ABC2-9BDB-11E2-8F3C-806E6F6E6963}#0000000000100000

Name: NSI proxy service driver.
Description: NSI proxy service driver.
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: nsiproxy
Device ID: ROOT\LEGACY_NSIPROXY\0000

Name: Storage volumes
Description: Storage volumes
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: volsnap
Device ID: ROOT\LEGACY_VOLSNAP\0000

Name: Mount Point Manager
Description: Mount Point Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mountmgr
Device ID: ROOT\LEGACY_MOUNTMGR\0000

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT4

Name: Terminal Server Mouse Driver
Description: Terminal Server Mouse Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: TermDD
Device ID: ROOT\RDP_MOU\0000

Name: H:\
Description: Compact Flash
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic-
Service: WUDFRd
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01#058F63626476&1#

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB\4&B0678D0&0

Name: Security Processor Loader Driver
Description: Security Processor Loader Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: spldr
Device ID: ROOT\LEGACY_SPLDR\0000

Name: USB Mass Storage Device
Description: USB Mass Storage Device
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: Compatible USB storage device
Service: USBSTOR
Device ID: USB\VID_058F&PID_6362\058F63626476

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\0

Name: AMD Athlon™ II X4 640 Processor
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM
Device ID: ACPI\AUTHENTICAMD_-_AMD64_FAMILY_16_MODEL_10_-_AMD_ATHLON™_II_X4_640_PROCESSOR\_2

Name: Plug and Play Software Device Enumerator
Description: Plug and Play Software Device Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: swenum
Device ID: ROOT\SYSTEM\0000

Name: Virtual WiFi Filter Driver
Description: Virtual WiFi Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: vwififlt
Device ID: ROOT\LEGACY_VWIFIFLT\0000

Name: Windows Firewall Authorization Driver
Description: Windows Firewall Authorization Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: mpsdrv
Device ID: ROOT\LEGACY_MPSDRV\0000

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\10

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB20\4&175171BC&0

Name: System Attribute Cache
Description: System Attribute Cache
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: discache
Device ID: ROOT\LEGACY_DISCACHE\0000

Name: High Definition Audio Controller
Description: High Definition Audio Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: HDAudBus
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_2AB1103C&REV_00\3&267A616A&0&A2

Name: Standard OpenHCD USB Host Controller
Description: Standard OpenHCD USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbohci
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_2AB1103C&REV_00\3&267A616A&0&91

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267A616A&0&C4

Name: UMBus Root Bus Enumerator
Description: UMBus Root Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: umbus
Device ID: ROOT\UMBUS\0000

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\11

Name: Null
Description: Null
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Null
Device ID: ROOT\LEGACY_NULL\0000

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT5

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_0461&PID_4D8A&MI_00\6&2AFAB7CC&0&0000

Name: Remote Access IPv6 ARP Driver
Description: Remote Access IPv6 ARP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wanarpv6
Device ID: ROOT\LEGACY_WANARPV6\0000

Name: Symantec Real Time Storage Protection (PEL) x64
Description: Symantec Real Time Storage Protection (PEL) x64
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SRTSPX
Device ID: ROOT\LEGACY_SRTSPX\0000

Name: Microsoft Virtual Drive Enumerator Driver
Description: Microsoft Virtual Drive Enumerator Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: vdrvroot
Device ID: ROOT\VDRVROOT\0000

Name: dlkmd
Description: dlkmd
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: dlkmd
Device ID: ROOT\LEGACY_DLKMD\0000

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\14

Name: USB Root Hub
Description: USB Root Hub
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbhub
Device ID: USB\ROOT_HUB20\4&3A0AE218&0

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{4FE3ABC2-9BDB-11E2-8F3C-806E6F6E6963}#0000000006500000

Name: Performance Counters for Windows Driver
Description: Performance Counters for Windows Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: pcw
Device ID: ROOT\LEGACY_PCW\0000

Name: Generic- Compact Flash USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: USBSTOR\DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01\058F63626476&1

Name: Motherboard resources
Description: Motherboard resources
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C02\2E

Name: Volume Manager
Description: Volume Manager
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: volmgr
Device ID: ROOT\VOLMGR\0000

Name: Kernel Mode Driver Frameworks service
Description: Kernel Mode Driver Frameworks service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Wdf01000
Device ID: ROOT\LEGACY_WDF01000\0000

Name: dlkmdldr
Description: dlkmdldr
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: dlkmdldr
Device ID: ROOT\LEGACY_DLKMDLDR\0000

Name: PEAUTH
Description: PEAUTH
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: PEAUTH
Device ID: ROOT\LEGACY_PEAUTH\0000

Name: ATI I/O Communications Processor PCI Bus Controller
Description: ATI I/O Communications Processor PCI Bus Controller
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: ATI
Service: pci
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&267A616A&0&A4

Name: Numeric data processor
Description: Numeric data processor
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C04\4&78E91C5&0

Name: Standard OpenHCD USB Host Controller
Description: Standard OpenHCD USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbohci
Device ID: PCI\VEN_1002&DEV_4398&SUBSYS_2AB1103C&REV_00\3&267A616A&0&99

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT6

Name: hp DVD A DH16ABLH SATA CdRom Device
Description: CD-ROM Drive
Class Guid: {4d36e965-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard CD-ROM drives)
Service: cdrom
Device ID: SCSI\CDROM&VEN_HP&PROD_DVD_A__DH16ABLH\4&179EB248&0&020000

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_9601&SUBSYS_2AB1103C&REV_00\3&267A616A&0&00

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SM#XD-PICTURE&REV_1.02#058F63626476&2#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}

Name: HID Keyboard Device
Description: HID Keyboard Device
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: kbdhid
Device ID: HID\VID_0461&PID_4D8A&MI_00\7&1C9C4EC&0&0000

Name: AMD Athlon™ II X4 640 Processor
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM
Device ID: ACPI\AUTHENTICAMD_-_AMD64_FAMILY_16_MODEL_10_-_AMD_ATHLON™_II_X4_640_PROCESSOR\_3

Name: WFP Lightweight Filter
Description: WFP Lightweight Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WfpLwf
Device ID: ROOT\LEGACY_WFPLWF\0000

Name: EraserUtilRebootDrv
Description: EraserUtilRebootDrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: EraserUtilRebootDrv
Device ID: ROOT\LEGACY_ERASERUTILREBOOTDRV\0000

Name: LDDM Graphics Subsystem
Description: LDDM Graphics Subsystem
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: DXGKrnl
Device ID: ROOT\LEGACY_DXGKRNL\0000

Name: QoS Packet Scheduler
Description: QoS Packet Scheduler
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Psched
Device ID: ROOT\LEGACY_PSCHED\0000

Name: Microsoft Teredo Tunneling Adapter
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Device ID: ROOT\*TEREDO\0000
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: ACPI Power Button
Description: ACPI Power Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\PNP0C0C\AA

Name: K:\
Description: MS/MS-Pro
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic-
Service: WUDFRd
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MS#MS-PRO&REV_1.03#058F63626476&3#

Name: User Mode Driver Frameworks Platform Driver
Description: User Mode Driver Frameworks Platform Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: WudfPf
Device ID: ROOT\LEGACY_WUDFPF\0000

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\{4FE3ABC2-9BDB-11E2-8F3C-806E6F6E6963}#00000061A8100000

Name: ACPI x64-based PC
Description: ACPI x64-based PC
Class Guid: {4d36e966-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard computers)
Service: \Driver\ACPI_HAL
Device ID: ROOT\ACPI_HAL\0000

Name: Symantec Eraser Control driver
Description: Symantec Eraser Control driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: eeCtrl
Device ID: ROOT\LEGACY_EECTRL\0000

Name: Microsoft Windows Management Interface for ACPI
Description: Microsoft Windows Management Interface for ACPI
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: WmiAcpi
Device ID: ACPI\PNP0C14\0

Name: USB Input Device
Description: USB Input Device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service: HidUsb
Device ID: USB\VID_0461&PID_4D8A&MI_01\6&2AFAB7CC&0&0001

Name: Generic- MS/MS-Pro USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: USBSTOR\DISK&VEN_GENERIC-&PROD_MS/MS-PRO&REV_1.03\058F63626476&3

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT7

Name: HID-compliant device
Description: HID-compliant device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: (Standard system devices)
Service:
Device ID: HID\VID_0461&PID_4D8A&MI_01&COL01\7&278E9F3D&0&0000

Name: Disk Virtual Machine Bus Acceleration Filter Driver
Description: Disk Virtual Machine Bus Acceleration Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: storflt
Device ID: ROOT\LEGACY_STORFLT\0000

Name: msahci
Description: msahci
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msahci
Device ID: ROOT\LEGACY_MSAHCI\0000

Name: AMD SMBus
Description: AMD SMBus
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Advanced Micro Devices, Inc
Service:
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_2AB1103C&REV_3C\3&267A616A&0&A0

Name: Microsoft ACPI-Compliant System
Description: Microsoft ACPI-Compliant System
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: ACPI
Device ID: ACPI_HAL\PNP0C08\0

Name: File as Volume Driver
Description: File as Volume Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: blbdrive
Device ID: ROOT\BLBDRIVE\0000

Name: PCI standard ISA bridge
Description: PCI standard ISA bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: msisadrv
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_2AB1103C&REV_00\3&267A616A&0&A3

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: PCI\VEN_1022&DEV_9602&SUBSYS_96021022&REV_00\3&267A616A&0&08

Name: Composite Bus Enumerator
Description: Composite Bus Enumerator
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: CompositeBus
Device ID: ROOT\COMPOSITEBUS\0000

Name: AMD Athlon™ II X4 640 Processor
Description: AMD Processor
Class Guid: {50127dc3-0f36-415e-a6cc-4cb3be910b65}
Manufacturer: Advanced Micro Devices
Service: AmdPPM
Device ID: ACPI\AUTHENTICAMD_-_AMD64_FAMILY_16_MODEL_10_-_AMD_ATHLON™_II_X4_640_PROCESSOR\_4

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT8

Name: msisadrv
Description: msisadrv
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: msisadrv
Device ID: ROOT\LEGACY_MSISADRV\0000

Name: RAS Async Adapter
Description: RAS Async Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: AsyncMac
Device ID: SW\{EEAB7790-C514-11D1-B42B-00805FC1270E}\ASYNCMAC

Name: Ancillary Function Driver for Winsock
Description: Ancillary Function Driver for Winsock
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: AFD
Device ID: ROOT\LEGACY_AFD\0000

Name: Generic- SD/MMC USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: USBSTOR\DISK&VEN_GENERIC-&PROD_SD/MMC&REV_1.00\058F63626476&0

Name: Microsoft System Management BIOS Driver
Description: Microsoft System Management BIOS Driver
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: mssmbios
Device ID: ROOT\MSSMBIOS\0000

Name: Hitachi HDS721010CLA332 SATA Disk Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: SCSI\DISK&VEN_HITACHI&PROD_HDS721010CLA332\4&179EB248&0&000000

Name: AMD SATA Controller
Description: AMD SATA Controller
Class Guid: {4d36e96a-e325-11ce-bfc1-08002be10318}
Manufacturer: AMD
Service: amd_sata
Device ID: PCI\VEN_1002&DEV_4391&SUBSYS_2AB1103C&REV_00\3&267A616A&0&88

Name: ATI Radeon HD 4200
Description: ATI Radeon HD 4200
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Manufacturer: ATI Technologies Inc.
Service: amdkmdap
Device ID: PCI\VEN_1002&DEV_9710&SUBSYS_2AB1103C&REV_00\4&456635&0&2808

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: PCI\VEN_1022&DEV_9605&SUBSYS_2AB1103C&REV_00\3&267A616A&0&28

Name: amdkmdag
Description: amdkmdag
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: amdkmdag
Device ID: ROOT\LEGACY_AMDKMDAG\0000

Name: Generic volume
Description: Generic volume
Class Guid: {71a27cdd-812a-11d0-bec7-08002be2092f}
Manufacturer: Microsoft
Service: volsnap
Device ID: STORAGE\VOLUME\_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01#058F63626476&1#{53F56307-B6BF-11D0-94F2-00A0C91EFB8B}

Name: G:\
Description: SD/MMC
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: Generic-
Service: WUDFRd
Device ID: WPDBUSENUMROOT\UMB\2&37C186B&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_SD#MMC&REV_1.00#058F63626476&0#

Name: WAN Miniport (IKEv2)
Description: WAN Miniport (IKEv2)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: RasAgileVpn
Device ID: ROOT\MS_AGILEVPNMINIPORT\0000

Name: Generic volume shadow copy
Description: Generic volume shadow copy
Class Guid: {533c5b84-ec70-11d2-9505-00c04f79deaf}
Manufacturer: Microsoft
Service:
Device ID: STORAGE\VOLUMESNAPSHOT\HARDDISKVOLUMESNAPSHOT9

Name: NativeWiFi Filter
Description: NativeWiFi Filter
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NativeWifiP
Device ID: ROOT\LEGACY_NATIVEWIFIP\0000

Name: Bitlocker Drive Encryption Filter Driver
Description: Bitlocker Drive Encryption Filter Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: fvevol
Device ID: ROOT\LEGACY_FVEVOL\0000

Name: HID-compliant consumer control device
Description: HID-compliant consumer control device
Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}
Manufacturer: Microsoft
Service:
Device ID: HID\VID_0461&PID_4D8A&MI_01&COL02\7&278E9F3D&0&0001

Name: amdsata
Description: amdsata
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: amdsata
Device ID: ROOT\LEGACY_AMDSATA\0000

Name: SymEvent
Description: SymEvent
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SymEvent
Device ID: ROOT\LEGACY_SYMEVENT\0000

Name: WAN Miniport (L2TP)
Description: WAN Miniport (L2TP)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: Rasl2tp
Device ID: ROOT\MS_L2TPMINIPORT\0000

Name: ACPI Fixed Feature Button
Description: ACPI Fixed Feature Button
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: ACPI\FIXEDBUTTON\2&DABA3FF&2

Name: Generic- SM/xD-Picture USB Device
Description: Disk drive
Class Guid: {4d36e967-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard disk drives)
Service: disk
Device ID: USBSTOR\DISK&VEN_GENERIC-&PROD_SM/XD-PICTURE&REV_1.02\058F63626476&2

Name: HP S2331 Series Wide LCD Monitor
Description: HP S2331 Series Wide LCD Monitor
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service: monitor
Device ID: DISPLAY\HWP2908\5&3B25D78A&0&UID256

Name: HTTP
Description: HTTP
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: HTTP
Device ID: ROOT\LEGACY_HTTP\0000

Name: Standard Enhanced PCI to USB Host Controller
Description: Standard Enhanced PCI to USB Host Controller
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service: usbehci
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_2AB1103C&REV_00\3&267A616A&0&92

Name: IDE Channel
Description: IDE Channel
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: atapi
Device ID: ROOT\LEGACY_ATAPI\0000

Name: PCI standard host CPU bridge
Description: PCI standard host CPU bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service:
Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267A616A&0&C0

Name: Symantec Iron Driver
Description: Symantec Iron Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SymIRON
Device ID: ROOT\LEGACY_SYMIRON\0000

Name: NAVENG
Description: NAVENG
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: NAVENG
Device ID: ROOT\LEGACY_NAVENG\0000

Name: PCI standard PCI-to-PCI bridge
Description: PCI standard PCI-to-PCI bridge
Class Guid: {4d36e97d-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard system devices)
Service: pci
Device ID: PCI\VEN_1022&DEV_9609&SUBSYS_2AB1103C&REV_00\3&267A616A&0&50

Name: WAN Miniport (Network Monitor)
Description: WAN Miniport (Network Monitor)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: NdisWan
Device ID: ROOT\MS_NDISWANBH\0000


========================= Memory info: ===================================

Percentage of memory in use: 22%
Total physical RAM: 12031.29 MB
Available physical RAM: 9367.21 MB
Total Virtual: 12045.49 MB
Available Virtual: 9246.09 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:540.89 GB) (Free:464.85 GB) NTFS
2 Drive d: () (Fixed) (Total:390.53 GB) (Free:362.04 GB) NTFS
7 Drive j: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS

========================= Users: ========================================

User accounts for \\DADDY-PC

Administrator Daddy Daniel
Guest Mommy

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

12-08-2015 02:11:35 Removed Adobe Reader XI (11.0.12).
12-08-2015 02:38:59 Windows Update
16-08-2015 15:08:39 Windows Update
22-08-2015 19:26:38 Windows Update
22-08-2015 20:59:23 Windows Update
26-08-2015 00:31:45 Windows Update

**** End of log ****

#10 SleepyDude

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Posted 26 August 2015 - 03:18 AM

Hi,

 

Let's check the health of the system...

 

 

  • Download SFCFix.exe (by Niemiro) and save it to the Desktop
  • Run SFCFix (accept the security warning and follow the instructions on the screen)
  • Upon completion, a log file SFCFix.txt should be created on your Desktop
  • Open the SFCFix.txt log and copy & paste the contents to your post

 

 

Next,

 

Let's check some windows critical services...


Download Farbar Service Scanner and save the file to the Desktop.

  • Run FSS
  • Check all the options
  • click Scan

Post the generated log in your reply.

 


• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
• Posts in the Malware section that are not replied to within 4 days will be closed. PM me or a moderator to reactivate.
• Please post your final results, good or bad. We like to know! Thank you!

 
Proud graduate of GeekU and member of UNITE
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Rui

 
 


#11 sflatechguy

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Posted 26 August 2015 - 07:21 AM

I'll ask again -- did you run the Office 365 desktop setup tool? When you use Office 365 with a version of Office you purchased separately, running the desktop setup tool makes sure you have the proper updates and configuration. If you log into portal.microsoftonline.com, under Download software on the left, Desktop setup on the left, click the Set up button. You shouldn't have to run it because your have Office 2013, but it can't hurt to run it.



#12 sdadman

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Posted 22 August 2016 - 07:38 PM

For whatever is worth it and future visitors, when upgrading to Windows 10, you will have duplicated updates (KB983509) of MS Visual Studio Integrated/Isolate.

 

Uninstall one of each under "uninstall an Update" under "View Installed updates" in Control Panel and restart your PC/outlook and let outlook complete updating Visual Studio Integrated when you start outlook.

 

This should fix the issue


Edited by sdadman, 22 August 2016 - 07:39 PM.


#13 Chass

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Posted 29 August 2016 - 11:46 AM

sdadman, I wish that were a valid fix for us. Unfortunately, we have users with the exact symptoms described above that were having them on W7 and now with W10. The updates you referenced were not there when I looked. 

 

For three years now I've been dealing with Outlook and Excel crashes. After the W10 upgrade I now have a few other users with these issues. Office 2013 is NOT stable. 

 

I have successfully nuke and paved a laptop to make the issue go away but it's possible that this particular computer is no longer being used with a second monitor. I think this whole thing has to do with graphics cards and/or multiple monitors. I have one user that does not have the issue at home (no second monitor there) but she does in the office. I would find it hard to believe that having contact with a domain controller would cause Office programs to crash but there could be something about being on the network . . . 

 

Chass

ct






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