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Throw away drive?


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#1 Ncage

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Posted 01 August 2015 - 08:14 PM

Hello everyone. I've had this internal drive that i've had issues with for ~4-6 months. When i first noticed the issue it was when i was downloading files with my browser to the drive. The browser would just lock up and my hard drive lite was constantly lit. My cable internet was saturating the drive. I've done a variety of things to try to troubleshoot the problem.

 

1. Ran spinrite on my drive. Unfortuantely spinrite is getting old in the tooth (until Steve finishes 6.1) and before i could can the whole drive i got the dreaded "division overflow error". It ran to about 70% though and didn't report any errors on the drive on level 4. On level 2 it finished with no problems.

 

2. Ran stablebit scanner on the drive and it reported no problems.

 

When i ran into the issue i was running windows 8. I have no switched over to linux. Last week i reformated the drive with ext4 (using badblocks). And just two passes took about ~150 hourse. I believe it defaults to 4 passes but i stopped it before that. I could bear to run it any longer but in that ~150 hours two passes were complete with no errors reported

 

Tonight i tried to copy a 4gb file from a fast drive i have in my system to this drive. For the first 1.3GB everything looked normal. After that everything stopped for about 30 seconds. It resumed at a paltry ~5 mb/sec. Its the wierdest problem i've ever had with a drive. No errors but slower than a usb flash drive.

 

Oh btw its a WD 7200rpm 750GB drive. Should i just trash the drive and give up?

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Edited by Ncage, 01 August 2015 - 08:31 PM.


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#2 JohnC_21

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Posted 01 August 2015 - 08:32 PM

If you received no errors running badblocks I wouldn't throw the drive away. Format it NTFS and see if that helps. I use a NTFS external drive on linux with no problems.



#3 Ncage

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Posted 01 August 2015 - 08:34 PM

If you received no errors running badblocks I wouldn't throw the drive away. Format it NTFS and see if that helps. I use a NTFS external drive on linux with no problems.

Thats what it was probably about 3 weeks ago (NTFS) and the problem was still there.



#4 JohnC_21

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Posted 01 August 2015 - 09:06 PM

If the drive is still internal I would check your data cable. You can also check the drive using GsmartControl. Do a short and long generic test. Post the results. Gsmartcontrol can be downloaded from the Software Center.



#5 Ncage

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Posted 02 August 2015 - 03:20 PM

Checked cable and cable is fine.  Here is the output:

smartctl 6.2 2013-07-26 r3841 [x86_64-linux-3.16.0-44-generic] (local build)
Copyright © 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org
 
=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Blue (SATA)
Device Model:     WDC WD7500AAKS-00RBA0
Serial Number:    WD-WCAPT0508266
LU WWN Device Id: 5 0014ee 2560f9fd1
Firmware Version: 30.04G30
User Capacity:    750,156,374,016 bytes [750 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA/ATAPI-7 (minor revision not indicated)
Local Time is:    Sun Aug  2 15:19:38 2015 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
General SMART Values:
Offline data collection status:  (0x05) Offline data collection activity
was aborted by an interrupting command from host.
Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
without error or no self-test has ever 
been run.
Total time to complete Offline 
data collection: (17580) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine 
recommended polling time: (   2) minutes.
Extended self-test routine
recommended polling time: ( 217) minutes.
Conveyance self-test routine
recommended polling time: (   6) minutes.
SCT capabilities:       (0x303f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0003   213   183   021    Pre-fail  Always       -       6316
  4 Start_Stop_Count        0x0032   087   087   000    Old_age   Always       -       13846
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x000e   200   200   051    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   039   039   000    Old_age   Always       -       44868
 10 Spin_Retry_Count        0x0012   100   100   051    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0012   100   100   051    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   097   097   000    Old_age   Always       -       3922
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       462
193 Load_Cycle_Count        0x0032   196   196   000    Old_age   Always       -       13981
194 Temperature_Celsius     0x0022   107   094   000    Old_age   Always       -       45
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0012   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   051    Old_age   Offline      -       0
 
SMART Error Log Version: 1
No Errors Logged
 
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      7555         -
 
SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


#6 JohnC_21

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Posted 02 August 2015 - 03:53 PM

Everything looks good. Reallocated and Pending Sector count are both zero with zero CRC errors. Not sure why you are having the slowdown issue. There have been reported slowdown problems in Ubuntu regarding USB but you said the same issue was happening in Windows 8?



#7 Ncage

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Posted 02 August 2015 - 05:16 PM

Everything looks good. Reallocated and Pending Sector count are both zero with zero CRC errors. Not sure why you are having the slowdown issue. There have been reported slowdown problems in Ubuntu regarding USB but you said the same issue was happening in Windows 8?

Yep same issue with Win 8.1 when it was formatted with NTFS. Today i decided to switch sata cables and even controllers. You know how most motherboards have some many sata ports on the intel controller than have a 3rd party controller for extra ports. That drive was on the 3rd party controller. So i swapped out the sata cable and put it on the other controller. I can say it lasted a little longer before i got hit with the slowdown ~1.8 GB but unfortunately the same thing happened. I have multiple drives and this machine and all the other drives are just fine. I think its almost to the point where just buying a new hard drive is better in the long run (time is money).



#8 JohnC_21

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Posted 02 August 2015 - 05:40 PM

Sounds like a plan. For some reason I kept thinking the drive was using USB. The only other thing I can think of is if the drive was an older SATA 1 but that wouldn't explain the slowdown after starting the transfer normally.




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