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2 replies to this topic

#1 Jillybean88


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Posted 31 July 2015 - 01:00 PM

Can someone please please help me. ..I know a little about computers lol...but compared to you on here absolutely nothing but here's the issue I have a dell inspiron 531S the comouter is slower than dial up speeds..Not sure what info you need but please I'd truly appreciate anyone's help with this matter..from the bottom of my heart thank you in advance..
* yes I know the computers old but I am financially unable to buy something newer.. I'm a single mom and my new job is mainly computer work* long story short please don't advise me to get a newer computer...here goes 
OS Vista Home premium
AMD 64 x2 Dual Processor  3800, 2009 Mhz, 2 cores, 2 logicall Processors
Installed RAM 4.00 GB
Total Physical Memory 1.00GB
Available physical memory 147 Mb 
Total virtual memory 2.26 GB 
Available virtual memory 746 MB
Page file space 1.29 GB

Task Manager says:
Processes 55 
CPU usage 1% 
Physical memory 92%

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#2 cmptrgy


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Posted 31 July 2015 - 02:07 PM

It looks like you need to check the memory modules: you only have 147MB of available physical memory

--- It's been a while since I've done this type of troubleshooting but if the computer is relying too much on virtual memory, if I remember correctly it will slow down the computer

--- You could run CPUID and post the memory results

At this point in time it appears you will need to replace at least one of the memory modules.

--- Can you test the memory modules one at a time to see which one is good?

#3 dc3


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Posted 31 July 2015 - 02:38 PM

With the computer shut down remove the side panel.


Before touching anything inside touch the bare metal of the case to discharge any static electricity.


Remove all but on RAM module and restart the computer.


If the computer boots, shut it down and move the module to the next slot and then restart the computer.


You are doing this to make sure there isn't a problem with any of the DIMM slots.


Once  you have done this try each module in the first slot to make sure they all work.




Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
When Speccy opens you will see a screen similar to the one below.
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.
The following screen will appear, click on Copy to Clipboard.
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





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