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can't open specific website on PC


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#1 k-dog77

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Posted 31 July 2015 - 11:18 AM

I just installed a new PC (nothing fancy, W7, clean install) but I can't get to a website I need for work.

 

It works on another PC on the same network - and on my phone on the same wifi. I can also get on to another website which is hosted in the same place.

 

FYI the website is http://www.psd.scot.nhs.uk/

 

There is a VPN that I use to get in to secure NHS stuff - but it doesn't make any difference if it's connected or not - and it shouldn't as that's a public website.

 

Sometimes it times out and sometimes I just get an error that says "can't find server". It's never opened on that PC though.

 

I've tried FF, chrome and IE and it's always the same.

 

Any tips where should I start to diagnose the problem?

 

It's got up to date AV and Spybot S&D hasn't shown anything.

 

Thanks.



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#2 JohnC_21

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Posted 31 July 2015 - 11:33 AM

See if changing your DNS servers to OpenDNS will work. If you currently have any DNS server addresses listed write them down in case you need to revert back.

 

https://support.opendns.com/entries/38001040-Windows-7

 

After inputting the OpenDNS server addresses flush DNS and delete your Browser cache.

 

https://support.opendns.com/entries/38001040-Windows-7



#3 k-dog77

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Posted 04 August 2015 - 07:30 AM

Thanks, that's perfect - did the job instantly.






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