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Daft question?


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#1 Reena

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Posted 31 July 2015 - 08:27 AM

Yesterday what I thought was Windows 10 was downloaded to my PC. It took a long time.

 

When I went to shut down my PC  a notice appeared saying an installation was being made and I was not to switch off. As it was late I left my PC to it.

 

This morning I cannot find Windows 10 in my Downloads section and when I click on the get Windows 10 icon I am still thanked for reserving my free upgrade.

 

So, where is it and/or what am I doing wrong?

 

I said I was asking a daft question. My apologies!



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#2 Aura

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Posted 31 July 2015 - 08:42 AM

Hi Reena :)

You can trigger the Windows 10 download manually if you wish. Follow the instructions below.

EndqYRa.pngSoftwareDistribution - Rename
Follow the instructions below to rename the folders in SoftwareDistribution.
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Spcusrh.pngRun as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the commands below one at the time (press Enter to send it);
    • net stop wuauserv
    • ren %SystemRoot%\SoftwareDistribution\Download DL.bak
    • ren %SystemRoot%\SoftwareDistribution\DataStore DS.bak
    • net start wuauserv
    • wuauclt.exe /updatenow
Once done, go in your Windows Update panel and it should say that Windows 10 is currently being downloaded.

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#3 Reena

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Posted 31 July 2015 - 11:11 AM

Thank you for the prompt reply. I will follow your instructions and hope for the best!

 

(Where has my download gone to?)



#4 Aura

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Posted 31 July 2015 - 11:18 AM

The Windows 10 upgrade is downloaded in the C:\Windows~$BT folder (I think I got the name right, not sure).

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#5 Reena

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Posted 31 July 2015 - 11:19 AM

When I get to my usual Windows Update I see:

 

Most recent check for update  Never

Updates were installed    Never

You receive updates for Windows and other products from Microsoft Updates.

 

What's happened? I have always kept updates updated and usually I see  a very long list of successful updates.



#6 Aura

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Posted 31 July 2015 - 11:26 AM

It's because we renamed the DataStore folder. If you name it back, they'll appear. So you followed the instructions I gave you?

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#7 Reena

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Posted 31 July 2015 - 01:22 PM

Yes, and nothing seems to have happened.

 

My PC does not recognise C:\Windows~$BT



#8 Aura

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Posted 31 July 2015 - 01:26 PM

The folder is called $Windows.~BT, my bad.

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#9 Reena

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Posted 01 August 2015 - 06:47 AM

 Still does not recognise it. Where do I find this, please?

 

Would it be better to undo the above "instruction" to replace my Windows 7 updates?



#10 Reena

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Posted 01 August 2015 - 06:54 AM

My Get Windows icon is still on my taskbar and the message is the same as it was when it first appeared.



#11 Aura

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Posted 01 August 2015 - 08:15 AM

Follow the instructions below please.

EndqYRa.pngSystem File Checker (SFC)
Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Spcusrh.pngRun as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command below and press on Enter;
    sfc /scannow
    Note: There's a space between "sfc" and "/scannow";
  • Once the scan is complete, enter the command below and press on Enter
    copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;
Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

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#12 Reena

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Posted 01 August 2015 - 08:53 AM

I have done all this and am left only with 

 

1 file copied

 

C:\Windows\System32>\

 

No file has appeared on my desktop although I checked immediately



#13 Aura

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Posted 01 August 2015 - 09:04 AM

Go in your Desktop folder directly:

"%userprofile%\Desktop
Do you see the cbs.txt file there?

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#14 Reena

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Posted 01 August 2015 - 09:11 AM

It has now appeared and I have made a copy of it. However I am unable to upload to any of the links you suggest. I am just not accustomed to doing so. Is it possible to paste it here, please?



#15 Aura

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Posted 01 August 2015 - 09:21 AM

It's going to be way too long to post it here. Some users might not be able to open the thread after. The easiest service to use is Dropbox. Go on Dropbox.com, create an account, then once you're in your account, drag and drop the file in the webpage to upload it. Then right-click on it in Dropbox.com and select "Share", then give me the URL.

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