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No Internet Connection / HDD 100% Activity / Possibly Malware WIN10


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#1 oooops

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Posted 30 July 2015 - 08:49 AM

Hi guys,

 

I would really appreciate your help with this. My antivirus notified of malware yesterday (I failed to take note of malware name). Also scanned with WIN defender at the time and noticed BrowserModifier:Win32/DefaultTab in history but I think my antivirus found something else too. I proceeded with cleaning/quarantining etc but I lost internet connection afterwards (displays as connected to wifi router but internet connection not available). I followed multiple online guides to fix it but no luck. I also performed system restore (I know I probably shouldn't have done that) but again no luck. Also the fan is constantly very loud, HDD activity is at 100% and it takes a good while to boot up, and when it does, it is terribly slow (5 mins to open ccleaner for example).

 

Attached is FRST log & additon. Hope you don't mind that I'm attaching both as it's huge.

 

Laptop details:

Make: Acer V3-771g (i7 8GB RAM  - shouldn't be slow at all...)

OS: WIN10

 

Thank you in advance! :)

Attached Files


Edited by oooops, 30 July 2015 - 05:50 PM.


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#2 oooops

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Posted 30 July 2015 - 05:52 PM

UPDATE: I could not afford to wait long so after multiple unsuccessful attempts decided to reset windows which did the trick and all seems to be working perfectly. Please close the topic. Thank you.



#3 TB-Psychotic

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Posted 31 July 2015 - 02:16 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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