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Problems when installing Win 10


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#1 keithy397

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Posted 30 July 2015 - 04:45 AM

Hi,

 

After an hour or so of trying to install Win 10, it restarted and went back to Win 8.1?!  I looked at the update window and it said Windows Update Fail, WindowsUpdate error 80200056

 

Any ideas chaps before I give it one last go?


Edited by keithy397, 30 July 2015 - 04:47 AM.

Cheers

Keith

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#2 Aura

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Posted 30 July 2015 - 05:18 AM

Hi keithy397 :)

According to the list of errors you can encounter during the Windows 10 upgrade, here's the one you got:

This error might mean that the upgrade process was interrupted because you accidentally restarted your PC or signed out of your PC. Try upgrading again and make sure your PC is plugged in and stays turned on.


Source: http://windows.microsoft.com/en-us/windows-10/upgrade-install-errors-windows-10

The solution here is to try to upgrade again and make sure the whole process go throught without the computer restarting accidently during the process.

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#3 gigawert

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Posted 30 July 2015 - 07:29 PM

You actually don't need to touch your computer during the upgrade process until you see the Windows 10 lock screen.


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#4 JohnWJ

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Posted 30 July 2015 - 08:18 PM

I am getting this message 80070005 when I try to update to windows 10


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#5 Aura

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Posted 30 July 2015 - 08:37 PM

0x5 error code means that you don't have enough permission to accomplish a task, since it's "Access Denied".

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#6 gigawert

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Posted 30 July 2015 - 08:38 PM

0x5 error code means that you don't have enough permission to accomplish a task, since it's "Access Denied".

Which possibly means you need to ask your computer administrator to do it for you.


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#7 Aura

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Posted 30 July 2015 - 08:39 PM

Could be something else. If you are an Admin, and try to install Windows Update but get a 0x5 error message, this won't be easy to troubleshoot but I can give it a try.

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#8 gigawert

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Posted 30 July 2015 - 08:41 PM

I've had some weird experiences with Windows Update on Windows 7, like an update causing explorer.exe to crash on startup, or an update that makes it so I can't install .NET framework.


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#9 JohnWJ

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Posted 30 July 2015 - 08:49 PM

Could be something else. If you are an Admin, and try to install Windows Update but get a 0x5 error message, this won't be easy to troubleshoot but I can give it a try.

thanks for the offer. I am the owner of the computer and I have been having problems with this computer for a while Firefox and opera are always crashing I have tried all type of things to fix it but who knows


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#10 Aura

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Posted 30 July 2015 - 08:50 PM

Create a thread in the Windows 10 section saying that you cannot upgrade because of the Windows Update and I'll jump in. This way we won't hijack this thread.

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#11 JohnWJ

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Posted 31 July 2015 - 08:50 AM

Create a thread in the Windows 10 section saying that you cannot upgrade because of the Windows Update and I'll jump in. This way we won't hijack this thread.

Done


John

 

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