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Windows 8 Setup, 0x00000009 DMI Language error


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#1 suckatcomputers

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Posted 30 July 2015 - 02:51 AM

Gateway SX2800

Windows Vista SP2

Windows 8.1

 

Vista is currently installed, and is infected with a virus. It is unable to boot normally or in safe mode. I am attempting to boot into Windows 8.1 from a DVD. It is a known good disc, however I get the Windows 8 logo, and then:

 

Error

 

An error has occurred.

 

 

0x00000009

 

DMI Language is error!

 

Please press [OK] to turn off the computer

 

 

I need to get Windows 8 installed and Windows Vista removed.


Edited by suckatcomputers, 30 July 2015 - 03:12 AM.


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#2 suckatcomputers

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Posted 03 August 2015 - 01:21 PM

bump



#3 dc3

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Posted 04 August 2015 - 11:57 AM

Where did you get the get the installation disc?

 

Do you have a genuine product code for this installation?


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#4 suckatcomputers

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Posted 05 August 2015 - 12:24 PM

I made a backup disc from a laptop I bought that had Windows 8.1 installed



#5 Captain_Chicken

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Posted 10 August 2015 - 09:25 PM

I made a backup disc from a laptop I bought that had Windows 8.1 installed


That solves question 1, but windows is no good without a product code.

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#6 suckatcomputers

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Posted 11 August 2015 - 03:59 PM

I was never prompted for a product code.. I just get the Windows logo then the error



#7 dc3

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Posted 12 August 2015 - 09:11 AM

If you want to install Windows 8.1 on this computer you will need the installation disc and a legal product code.  You can download a ISO image of Windows 8 or 8.1 from here.  You will need to burn the ISO file to a disc to create a bootable installation disc.  You can do this using Imgburn, or if you are using a Windows 7 or Windows8/8.1.

 

Burning a ISO file to a CD or DVD with ImgBurn
 
To burn a ISO file to a CD or DVD with a computer with Windows Vista or earlier, please downlaod ImgBurn and install it.
 
Insert blank CD or DVD into your CD/DVD drive.
 
Open ImgBurn, and click on Write image file to disc.
 
ImgBurn1_zps715cb1c2.png
 
Click on the Browse for a file icon:
 
ImgBurn2_zpsaea72ba9.png
 
Locate the ISO file you want to burn, and click on the Open button.
 
Click on the blue arrow to start burning the bootable CD.
 
imageburn11_zpse44f577b.png
 
================
 

How to burn ISO image using Windows Burn Disk Image.
 
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.  
 
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
 
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
 
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
 
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  Click on burn.
 
burndiskimage1_zpsb502b181.png
 
5.  In the image below you can see that the green progress bar, when the image is finished burning the bar will be filled.
 
burndiskimage2_zps17a9d6ff.png
 
6.  After the image has completed being burned click on Close
 
================
 
You will need a legal product code to make this installation.  You will be instructed to enter the 25 character alphanumerical code, the installation will not continue without entering this code.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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